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Pat Wray

71 Jamestown Rd.
Rocky Mt, VA 24151
Cell: (540)263-0343
Email: Patiecakes021@aol.com

OBJECTIVE: I have owned and operated Multi-Convenience Stores, Operated from Administrative on down to sales clerk. Payroll,
tax filing, evaluations, recruiting, inventory, cashier, customer relations, accounts payable, accounts receivable, lottery, abc laws, gas
market, cig. Market, data entry, copy, fax, computer skills, general management. After my husband and I sold them and I went on to
work for others much stronger in the business, I have learned so much more to success and I am very motivated and goal oriented. I
carry a positive outlook on everything and am eager to succeed.

QUALIFICATIONS
I am strong in running of multi-million dollar stores, keeping profits high, correct ordering, certified food safety, cash control,
inventory, supervisor over 50+ employees, assuring the accountability of each employee, cashier customer service, stocking, cleaning,
scheduling, payroll, recruiting and training, vendor relations, buying, cleaning, general management of operations. I have strength in
sales, employee relations, customer relations and vendor relations, always ready to learn…

EDUCATION

1975-1980 Staunton River High School- Graduated


1980-1982 American Beauty School-Graduated-State Boards
1987-1990 Virginia Western Community College-Computerized accounting, banking, medical terminology.

Employment

2008-Present Stay at home, home based business, childcare, etc


I care for 5 children 2 of which are twins, and my new grandson to help my daughter as she returns
back to nursing school, housekeeping, as I also am setting up my own work from home travel business.
Manage home office and home affairs.

2008-Present Continental Auto Sales Events


As a self-employed person I traveled around the U.S. setting up Sales Events for dealerships bringing
in big grosses for the dealerships. However, with the slowing economy events have slowed way down.

2007-2008 Nelson Automotive – previously Martinsville Toyota


Worked as Sales Consultant, and assistant Service Manager. Experienced in Reynolds & Reynolds,
assisting customers in making the right vehicle selection to meet their wants and needs, and counseling them as
to what payments they can handle with the right money down. Helping the Customer after the sale for any
service issues etc. As Assistant Service Manager, I set up appointments, and up sold Maintenance according to
their mileage and time since last service. Later I temporarily held position of Parts & Service Director
experienced some training in Fixed Ops.
2000-2005 Boat Sales, Magnum Boating Center-Union Hall, Moneta,VA
Subcontract with Magnum Boating Center along with our business location, trained and certified boat
Sales. Learn the product and know what you are selling. Currently help with boat shows, go to the
dealer training meetings periodically with my husband who is General Manager of Magnum Boating Center.
He handles F & I Sales and I assisted him at the shows.
2004-2007 Sales Consultant, Duncan Ford Chrysler-Rocky Mt. VA
Assisting customers in making the right vehicle selection to meet their wants and needs, and counseling them as
to what payments they can handle with the right amount of money down. Helping the customer after the sale for
any service issues etc. I am very good at managing CRM, which allows me to do the proper follow up,
prospecting, mailings to prospective buyers. I had over 1000 leads in my database 600 of which I brought to the
business. I am Chrysler Certified and Ford Master certified. I was appointed chairperson of standards
committee.

2002-2004 Assistant Manager, Sheetz Inc.-Roanoke, VA


Assisting Store Manager in running a multi-million dollar store, keeping profits high, proper ordering, inventory
control, certified food safety, deli operations, cash controls, and supervising 25+ employees. Cashier, customer
service, total customer focus, stocking, cleaning, payroll control, recruiting, scheduling, etc.

2001-2002 Store Manager, Stop In Food Stores-Country Store-Roanoke, VA


Payroll, Scheduling, recruiting, training, employee accountability, deli operations, inventory control, profit
margins, cashier, customer service, cleaning, lottery, abc, vendors, with excellent review from Shell corp. Job
well done.

1998-1999 Store Manager, Andlar Enterprises, Roanoke, VA


Managing Store operations, same as above, as well as my own business through its slow periods.

1988-2001 Owner/Operation, Tim’s Texaco-Waterworks Shell, Boones Mill, VA


Owned and Operated, multi-Convenience Stores, Bookkeeping, AP, AR, Payroll, Monthly and quarterly tax
filing, recruiting, maintenance, cleaning, stocking, vendor check in, cashier, profit control, inventory control,
lottery, abc, complete decision making, buying, etc.

1994-1995 Insurance Account Specialist, Orthopedic Surgery of Roanoke, Roanoke, VA


Filing of Medicaid, Commercial, BCBS Insurance claims, Patient Accounts, Collections, Patient relations,
Insurance co. relations, monthly reports, ICD-9 coding, etc.

1990-1994 Insurance Account Specialist, Roanoke Orthopaedic Center, Roanoke, VA


Filing of Medicaid, Commercial, and BCBS Insurance claims, Patient Accounts, Collections, Medical Records,
ICD-9 coding, etc.

Skills: Data entry, 10-key, office operations, computer, Microsoft word, excel software, cash flow, operations, payroll,
business operations, Medic, CRM management, Reynolds & Reynolds, ADP, etc.

References: Customer References upon request


Jackie Cooper-Duncan Ford Chrysler-Coworker/Friend
540-493-8602
Ruby Pond-Stop In Food Stores-Employee
540-890-3313
Alan Baldwin-Former Manager-Duncan Ford and Martinsville Toyota
540-493-8137
David Raby-Duncan Ford Chrysler-Coworker/Friend
540-263-0698
Roy & Dinah Sutton - Martinsville Toyota - Former COO
540-721-5322