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WALTER L WILLIAMS 1562 North Altadena Drive Pasadena, California 91107 626-379-6295 mobile http://www.linkedin.

com/in/waltwilliams TRAVEL AND- HOSPITALITY,--EVENT TICKETING,--ECOMMERCE ' AND MEDIA TECHNOLOGY AND OPERATIONS EXECUTIVE I am an accomplished technology executive working in some of Southern California 's most successful travel, retail and ecommerce organizations. I have a strong sense of urgency and a track record of accomplishing business results with techn ology. April 2009 to present CANON VENTURES, Pasadena, California TECHNOLOGY CONSULTANT/SOA ARCHITECT Designed Technology architecture for linking existing systems to all major GDS's Created Technology vision, plan and product roadmap for IP Broacasting Startup Created Product development roadmap for global sports site IPad prototype application for remote ticketing in London West End Theatre Dis trict May 2007 to April 2009 LEISURELINK, Pasadena, California VICE PRESIDENT, ENGINEERING LeisureLink is a global distribution network for vacation rentals, resorts and b outique hotel bookings. The system is directly connected to all major GDS system s, Online Travel Agencies and Travel Search Engines. Wyndham Hotels is a strate gic investor and inventory supplier. Designed and built real-time interfaces to Sabre, Galileo, Worldspan and Amadeus Integrated Booking Engines with Orbitz, Travelocity, and ABetterStay. com Created OTA Standard Interfaces for Inventory, Pricing and Bookings Designed and built Pegasus and HBSI real time interfaces to Leisurelink System Created Active Revenue Management (ARM) system for optimizing yield Transitioned proof of concept platform to a high performance SOA-based platform Built proprietary real time connections to Wholesale Markeplace providers Designed, built and launched new web booking platform Recruited new technology team and reorganized team around business units Created Affiliate booking engine widgets Transitioned to a SaaS/Cloud based architecture Established Agile Development methodology utilizing daily scrum meetings, quick delivery of multiple iterations and reusable design patterns June 2005 to November 2006 RAZORGATOR, Los Angeles, California VICE PRESIDENT, PRODUCTS AND TECHNOLOGY RazorGator is a top ecommerce destination site offering event ticketing, hospita lity, travel packages, local reviews and event planning. Razorgator has recentl y been recognized as one of the "Hottest Companies in Southern California". Led effort to redesign ecommerce platform Created Microsoft .Net based supply chain management system

Built real time integration into Financial Systems Initiated SEO effort resulting in enhanced ability to compete with TicketMaster Designed and Built TicketOS . Fine-tuned check-out process doubling conversions from .06% to 1.2% Reduced checkout time from 30 seconds to less than 6 seconds Selected and implemented Microsoft Dynamics ERP (Great Plains) Financials Acquired offshore software development organization in Bangalore Managed global development and quality control functions Implemented an Avaya phone system resulting in a 33% reduction in hold times May 2002 to June 2005 FANDANGO.COM, Los Angeles, California CHIEF TECHNOLOGY OFFICER Fandango operates a multi-platform (online, mobile, voice) distribution network providing movie tickets, content, social networking and advertising. Fandango was acquired by Comcast and is now part their digital media offerings. Devised and implemented plan to scale infrastructure and software applications i n order to handle 10X increase in revenue in compressed time frame Transitioned web presence from 1st generation to current generation site Led product effort to launch print at home tickets, occasion specific gift certi ficates, promotion codes, electronic movie invitations Expanded content, including movie trailers, reviews, fan blogs and editorial con tent Eliminated single points of failure by adding redundancies in load balancing, da tabase, network and credit card processing Expanded infrastructure in order to handle 50X transaction processing peaks duri ng highly anticipated movie openings during weekends and holidays Developed real-time bi-directional interfaces to multiple point of sales system Built group ticketing for use by Disney Group Sales Organization Moved entire Infrastructure to Tier-1 hosting facility May 1998 to May 2001 TELEFLORA.COM, Los Angeles, California CHIEF INFORMATION OFFICER Teleflora is the largest floral ecommerce network and a global brand. They prov ide technology, financial, marketing and ecommerce services to a network of 30,0 00 retail flower locations. Created TELEFLORA.COM floral and gift retail web site Expanded infrastructure, integration and support capabilities for The Dove Netwo rk, resulting in an increase from 5,000 to 15,000 paid subscribers Expanded Customer Call Center effort resulting in greater response time and qual ity, quicker problem resolution and reduced customer hold times Developed new retail point of sale software for use in Teleflora retail location s Improved point of sale (pos) hardware platforms and support processes Utilized redundant data centers, multiple network links, satellite backup system s, hot site locations and geographically dispersed call centers to achieve 99.9 9% uptime Expanded infrastructure, integration and support capabilities for The Dove Netwo rk, resulting in an increase from 5,000 to 15,000 paid subscribers. October 1994 to May 1998 ASSOCIATED TRAVEL/NAVIGANT INTERNAL (CARLSON WAGONLIT), Santa Ana, California

CHIEF INFORMATION OFFICER Performed Travel Base Backoffice beta test for Sabre Transitioned all production from Proprietary back office to Travel Base system Implemented Interfaces to Sabre and Apollo GDS's Implemented Travel Mgr Workstation SQL-Server reporting system Transitioned AQUA software QC to Windows-based system Eliminated non-standard software platform from AQUA software QC product Integrated Technology from acquisition efforts Developed PNR switch to move PNR's between GDS's Created technology presentation for Navigant International IPO Road Show Developed Windows-based front end system for Sabre Implemented Laynon system to augment GDS connection in reservation centers Migrated Travelbase to ADS back office for use by merged enterprise Implemented Skill and language based phone routing between call centers Education Bowling Green State University Bowling Green, Ohio Computer Science, Business Administration, Finance and Accounting