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GLENN HANKOSKY 19824 Maydell Court, Tinley Park, Illinois 60487 (708) 479.1851 (708) 606.1167 wausukee@aol.


Information Technology Manager QUALIFICATIONS PROFILE Innovative, technically inclined, and goal-oriented IT professional with progres sive project management expertise in diverse system applications, combined with strong ability in budgeting, resource planning, performance analysis, and risk a ssessment. Highly experienced professional with extensive years of providing bus iness value to high profile companies. Equipped with results-based expertise in strategy execution and adeptness in leading and managing organizational change. Excellent team player with demonstrated ability to lead and motivate small-to-la rge, multi-organizational, and distributed teams in achieving challenging goals. Develop and implement systematic processes and practices to advance corp orate and administrative functioning, achieve interventions, and adapt to new te chnologies, markets, and challenges Demonstrate strong and effective leadership and training skills; assist and motivate employees in achieving company goals and objectives Apply expertise in evaluating problems, identifying approaches and tacti cs, and developing decisions on allocating resources to pursue the assigned proj ect PROFESSIONAL EXPERIENCE Healthcare Information Services-Technology MD ~ Park Ridge, IL IT Manager Jul 2006 Present Provide proactive leadership to a team consisting of three server admini strators, five field technicians, and one administrative assistant Evaluate all system metrics to assess trends in systems and applications Closely supervise bandwidth for more than 30 locations Assume project manager responsibilities on various projects, including W indows 7 Roll Out and Server 2008 Upgrades Administer departmental capital and expense budget as well as analyze an d approve all monthly billings Manage all IT and client-related projects to ensure appropriate placemen t of resources Oversee a Tier II Data Center that currently has more than 50 Windows 20 03/2008 servers, a 6513 Cisco switch, a gas suppression system, and 3 EMC SANS Healthcare Information Services ~ Willowbrook, IL IT Manager Jun 2003 Jul 2006 Directed a team composed of two field technicians and one practice manag ement administrator Worked closely with corporate directors on to secure accurate and effici ent workflow processes within their departments Monitored and administered bandwidth for all remote connections Highlights: Installed new CAT5 Network (100+ drops) in preparation for migration fro m dummy terminals to window desktops Led the development and implementation of a plan to migrate from Workgro

up Network to Windows Domain; setup Active Directory (AD), dynamic host configur ation protocol (DHCP), domain name system (DNS), group policies, roaming profile s, implement antivirus roll-out Installed Windows Server Update Service (WSUS) for updates and patch man agement programs Ensured the complete execution of the new practice management systems fo r the corporate office and clients Intelligent Solutions ~ Tinley Park, IL Senior IT Consultant Jan 1999 Jun 2003 Assumed responsibility in overseeing various operational functions, incl uding system maintenance and administration, network upgrades, and customer serv ice for the clients in Chicago area Honed technical expertise in IBM AS 400 Management and Programming; Serv er 2000 and Active Director Management; and Cabling and Data Center Builds

EARLIER CAREER Director of MIS, Armstrongs Diamond Centers ~ Munster, IN Store Manager-Training Program, Blazer Financial Services ~ Calumet City, IL United States Marine Corps ~ Okinawa, Japan ~ Washington, DC

EDUCATION RPG Programming Certificate, Moraine Valley Community College Technical acumeN Proficient in Windows 2000; Windows XP; Windows 2000 Server; Windows 2003 Server ; Windows 2008 Server Windows SQL 2005; AS 400; Data Center Management, Symantec End Point, EMC, PAC; eRAD, McKesson PMM; Uptime; IP Mon; Citrix; Symantec Backup Exec; Microsoft Exch ange (BPOS); FTP; and AIX