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BRUNO SURPRIS, PMP 562 Grant Avenue, Baldwin, NY 11510 Tel: 917-603-0162 E-mail: bs15ce24e@westpost.

net SUMMARY: Experienced IT professional with 13 years of delivering technology-driven soluti ons to top corporations. Persuasive communicator and dynamic team player with t he ability to work and connect with individuals at all levels of an organization . Possess excellent client service and people skills. Effective IT manager who leads and motivates others to exceed clients' expectations. PROFESSIONAL EXPERIENCE: J.P. MORGAN CHASE & CO, New York, NY 12/10-Presen t Vice President, Private Equity Application Support Manager * Manage the global Private Equity Fund Services production support team. * Work with internal and external auditors to resolve system audit issues relate d to Sarbanes-Oaxley (SOX). * Provide daily system/application administration support. * Monitor and proactively support application capacity planning and analysis. * Create and maintain comprehensive documentation for various applications. * Provide ownership and accountability for incidents related to defined applicat ions. * Manage incidents to resolution and provide root cause analysis. * Follow standard SDLC process for change management. * Identify process improvement opportunities, provide recommendation, and create action plans for implementation. * Run daily production support meetings and bi-weekly team meetings. * Perform troubleshooting to analyze, resolve, and document reported incidents. * Partner with business units, team leads, and IT management to implement, suppo rt, and monitor defined applications. * Utilize ITIL framework to improve production support services. * Review and approve system change requests. BARCLAYS CAPITAL, Jersey City, NJ 09/09-12/10 Assistant Vice President, Cash Equities Application Support Manager * Managed the Streetside Middle Office equity trading system support team of sup port and QA analysts. * Performed semi-annual performance review of direct reports. * Reviewed and approve system change requests. * Monitored and enforce service level agreements (SLAs) with business users. * Managed short-term hardware and software projects. * Managed periodic software production releases. * Served as the gate keeper for all Streetside systems production environments t o ensure all changes are approved prior to production deployment. * Was responsible for the maintenance and support of 3 trade processing systems (Viper Trade Processing/Figuration/Enrichment, Trade Netting, and Purchase and S ales Reconciliation systems). * Lead weekly global support meetings and bi-weekly global support and developme nt meetings. * Coordinated with the QA and development teams to allocate resources for variou s projects. * Performed Ad-Hoc Oracle and DB2 SQL queries on demand using Embarcadero DB Art isan. * Lead various initiatives to improve user responsiveness and support efficiency .

* Managed IT incidents from problem identification to problem resolution. * Wrote and followed up on post mortems related to major IT incidents. * Created and actively manage the Streetside US on-call support rotation schedul e. * Performed Viper, Netting, and PNS security administration using the Elmo web s ecurity administration tool. * Coordinated with Barclays recruiters to obtain and screen resumes to interview , and hire temporary and permanent employees as needed. * Served as a Deputy Fire Warden for the 6th Floor at 70 Hudson St.

FORTRESS INVESTMENT GROUP, New York, NY 04/07-6/09 Application Support Specialist, Application Support and Development Team * Created, documented, and implemented new policy and procedures to recertify us ers of various software packages for audit purposes. Updated procedures as need ed to add new systems, procedures, and deadline calendars. Managed the user rec ertification process every two months for the following software packages: Lawso n, WSO, WorkDay, Investran, TyMetrix, and Documentum. * Worked with various software vendors (Lawson, FCS Markit WSO, TyMetrix, SunGar d Investran etc) to promptly document and resolve technical issues. Partnered w ith the Drawbridge Hedge Fund asset and portfolio managers to compile monthly fu nd performance client reporting books using the Clarity Performance Management s oftware package. * Partnered with compliance business users to gather and document user requireme nts, develop, test, and deploy an Access database to track firm-wide compliance documents. Strategized with team members to improve our client service delivery model for effectiveness. Managed various IT initiatives and processes includin g technical aspects of application upgrades. Trained team members in existing a nd evolving technologies. Screened resumes and interviewed prospective candidat es for full-time and contract positions. * Worked with IT Audit Coordinator to extract accounting and system evidence fro m various accounting systems for Sarbanes-Oaxley auditing purposes using SQL and Ms Access. Created and managed the monthly "on-call" scheduling for the Applic ation Support and Development team. Served as the lead Lawson Financials applic ation support and system administrator. * Gathered and documented reporting requirements to develop Lawson Crystal and W SO reports on demand. Managed short to long term technical projects including s ystem upgrades and group initiatives. Managed SDLC (Software Development Life C ycle) audit process. Managed and monitored Application Support Help Desk ticket s and produce periodic metric reports for IT management. * Served as the Application Support Team Lead on annual disaster recovery testin g process. Liaised with various business units and the infrastructure team to c oordinate user testing, data validation, resolve hardware and software issues, a nd worked with vendors to obtain approval for production support contracts. Per formed system testing pre and post DR to ensure that systems return to normal st ate. * Created Visio flowcharts of "as-is" and "to-be" processes to improve various p rocesses. Created and maintained project management plans using Microsoft Proje cts. Created SDLC documents for all production code changes to outline statemen t of work, user acceptance testing, identify potential risks, change deployment, rollback plans, and obtain sign-off from business users and IT management. * Interfaced with senior business executives (MD, VP, CIO, etc) to propose syste m solutions to business problems and gather user requirements for executive repo rting and other system projects. Served as network administrator for the TyMetr ix legal e-billing system. Served as Fortress liaison between law firms and all

business groups using the system. * Created technical specification documents on demand to obtain statement of wor k from vendors. Worked with vendors to streamline business requirement document s to meet business needs. AMERICAN INTERNATIONAL GROUP (AIG), Jersey City, NJ 08/05-04/0 7 Technical Consultant, Information Services Group, Domestic Brokerage Group * Served as lead Business Analyst on RDPS (Reinsurance Data Processing System) c onsolidated reporting effort. Gathered reporting requirements and wrote use and test cases. Strategized with team on reporting development approach. Performed system testing using SQL to validate the Ab-Initio ETL tool. * Served as Business Architect on AIG Writer strategic systems consolidation eff ort to save the company millions of dollars in system maintenance yearly. Led a cross-platform system analysis effort to determine common data elements and comm on data flow across 24 underwriting systems. Inventoried and analyzed 10,000 dat a fields using SQL and Excel. Compiled monthly CIO status report. MCKINSEY & COMPANY, New York, NY 5/00-7/05 Senior Technical Specialist II - Financial Systems Department * Led a department-wide data security change/implementation effort to secure emp loyees sensitive data. Performed a firm-wide overtime payment analysis using al ternative methods resulting in approximately two million dollars cost-savings an nually. Led the automation of various business processes that resulted in signi ficant savings to the firm through process improvement. * Gathered and documented system requirements from various business users and de veloped, modified, tested, and documented over 60 Lawson online and COBOL progra ms. Coordinated with the quality assurance (QA) team to test and resolve progra m bug fixes prior to deployment. * Led the implementation of PVCS and Chainlink source code control. Conducted a Novell network evaluation effort to determine efficiency, redundancy, and appro priate user data access. Compiled comprehensive reports and presented findings and recommendations to the management team. * Provided high quality customer service to a user population of over 200. Acti vely managed Lawson ERP system's security, environment, and user administration. Lead weekly status meeting with senior level clients. Trained new Quality Ass urance team members on system functionalities and technical foundations. Provid ed strong data analytical support using Oracle tools such as SQL, PL/SQL, and SQ L*Plus. Served as backup support to team leader.

DELOITTE & TOUCHE, New York, NY 6/98-5/00 Consultant - Management Solutions Services (MSS) * Partnered with clients in a variety of industries including retail, profession al staffing, home healthcare, media, construction, and financial services to bui ld customized software solutions that maximize efficiency. Supervised a staff o f 13 temporary employees throughout several engagements. * Performed data conversion and validation from several legacy systems to stand ard platform. Supported Lawson financials implementation by developing reports on demands and assisting clients with technical front-end and back-end problems. Interviewed clients to gather system requirements for analysis, design, and im plementation. Trained client personnel on system usage. Created a high volume of Lawson financial reports. * Aided a media company to analyze and select a software package for intellectua l property management. Assisted a professional staffing company with the reduct ion of their accounting closing period from 23 days to 6 days by using D&T's pro prietary PROFIT methodology. * Enhanced the MSS practice's internal financial reporting tools in Excel to ref

lect new business requirements. Teamed with several Partners and Senior Manager s to create engagement proposals. SALOMON BROTHERS INC, New York, NY 4/96-11/97 Inroads Intern/Part-Time Systems Engineer/Analyst * Assisted ICS group to maintain the company's network. Performed data research , analysis and drew network diagrams. * Tested various web applications and created user profiles. EDUCATION: NEW YORK UNIVERSITY, New York, NY Leonard N. Stern School of Business * Master of Business Administration (MBA), Information Systems and Operations Ma nagement; 1/05 * Vice President, Association of Hispanic and Black Business Students '03-'04 * Completed 6-year program in 2.5 years while working full-time at McKinsey & Co mpany NEW YORK UNIVERSITY, New York, NY Leonard N. Stern School of Business * Bachelor of Science, Majors: Finance and Information Systems; Minor: French St udies; 5/98 * Salomon Brothers Last Dollar Scholarship recipient * Charlene and Joseph S Gardner Scholar * Awarded high school athlete with the highest average prize (soccer player) * Member, Black and Latino Business Student Association * Maintained part-time employment by working 20-30 hours/week to finance educati on and support self GLOBAL KNOWLEDGE, New York, NY * PMP (Project Management Professional) Exam Prep Boot Camp; 10/08 CERTIFICATION * Certified Project Management Professional (PMP); 2/09 ADDITIONAL: Operating systems: Microsoft Windows, Ms-DOS, Unix AIX, and Linux. Databases and Tools: Microsoft Access, SQL Navigator, Microsoft SQL Server 2000/ 2005, Embarcadero DB Artisan, Toad for Oracle, Toad for SQL Server, and DB2 UDB. Software: Ms Office Suite (Excel, Word, PowerPoint), Ms Project, Visio, Lawson F inancials/HR/Payroll/Report Writer, FRX Reports, Wall Street Office Accounting/A dministrator/Reporting, Investran Portfolio and Investor Manager, Investran Secu rity Manager, Investran AT Manager, Documentum, Clarity Performance Management, CT TyMetrix Legal e-Billing, CT TyMetrix Business Objects Reporting, Lawson CASE Tools, Cognos ReportNet, VI editor, Tibco RV Messaging (proficient), BSI Tax F actory, PVCS Tracker, Cogency, HP Service Center, Peregrine Service Center, Wall Street Office, Investran, and Clarity Performance Management. Programming Languages: COBOL, SQL, PL/SQL (proficient), and Unix Korn Shell (pro ficient). Educational exposure to C++, VBA, and Assembly Language. Extra-curricular: * Member, NYU Stern Association of Hispanic and Black Business Students Alumni B oard