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Jacob Perrault 41770 Margarita Road Apt 1054 Temecula, CA 92591 (760) 271-2845 jp15e912a@westpost.

net Dedicated Assistant Manager with 10+ years experience in retail chain pharmacy s etting. Consistently help improve stores sales, customer satisfaction and overal l experience. Customer focused and team building mentality; infuse the culture of customer fir st as the key to drive company goals. Lead by example to execute quality, safety and store policies. Key Skills P & L Management Customer Service Excellence Inventory Management Budget Control Shrink Reduction/Loss Control Merchandising Strategies Professional Experience CVS (Former Sav-On) Multiple locations Present Assistant Store Manager (Oceanside, CA) - August 2009 to Present Assigned to store to help control inventory, improve customer relations and over all experience at this location. The following has occurred while at this locat ion: Reduce shrink from initial shrink 4.6% in August 2009 to 2.3% in 2010, exceedin g budget by corporate. Reduced shrink levels to 1.41% in 2011, exceeding budget set by corporate. Elevated customer satisfaction from 83% to 86% in 2010. This is two percentage points above set goal from corporate. Maintained an excellent store status by improving customer relations and implem entation of better inventory control. Assistant Store Manager (multiple locations) - February 2009 August 2009 Mirrored corporate trainer to newly acquired Longs stores in North County San Di ego to train former Longs employees to day to day functions of CVS that included but not limited to: POS systems Inventory management systems and warehouse management Kodak digital and chemical processing Corporate plan-o-gram and merchandising guidelines Store reporting and execution Assistant Store Manager (Carlsbad, CA) January 2009 to February 2009 Shift Supervisor A (Vista, Ca) Key highlights August 2006 to January 2009 April 2001 to

Managing inventory in over the counter and liquour departments Person in charge when upper management not present Customer relations first to none Kept shrink levels below 1% Shift Supervisor A (Vista, CA) March 2006 to August 2006 Training store after acquisition of standalone Sav-On stores from Albertsons. Ke y highlights: Served as a model to other associates that visited store to see day to day oper ations of CVS Trained Shift A and B supervisors inventory management, POS operations, custome r relations, and day to day operations of CVS. Supervisor Former Sav-On April 2001 to March 2006 Education California State University San Marcos Earned 90 credits towards a Bachelor of Science September 2001 to September 200 5 Retail Management Training An 18 week management and development training program at Sav-On (2001) and 20 w eek at CVS (2009) . Highlighted topics: External/Internal Shrink Customer Relations Price Control Leadership and Training Merchandising Vendor Relations Profit & Loss Statements Schedule and Payroll Control

Rancho Buena Vista High School - Diploma 1998 to 2001 Honor student Speech and Debate Team Technology Prophecies MS Office, PowerPoint and Excel POS and Inventory Systems