You are on page 1of 3

DANIELLE WRIGHT, CPCU, CLCS, MBA dw15ea796@westpost.net Mobile-708-805-8769 156 Jefferson Avenue, Brooklyn, NY 11216 http://www.linkedin.

com/in/daniellewrightcpcumba MANAGER OF COMMERCIAL INSURANCE UNDERWRITING & OPERATIONS Commercial Property & Casualty insurance professional with underwriting & manage ment expertise in Primary & Excess casualty. Drives best risk selection, pricing and coverage. Skilled in risk management, advanced pricing application, custom product design, line of business development, industry practice leadership, prog ram management and compliance direction. Excellence in establishing or improving strategies, guidelines, processes and systems to maximize production, profit, q uality, efficiency and satisfaction. Proven success in project organization, qua lity assurance, training, supervision and customer service. - Propels profitable growth by setting direction for home office operations, fie ld offices and agents. - Improves performance by mentoring, training and evaluating staff at company an d agencies. - Optimizes outputs by integrating underwriting requirements and authority into IT systems. - Communicates effectively with vertical and horizontal levels of internal and e xternal customers. PROFESSIONAL EXPERIENCE QBE THE AMERICAS SPECIALTY INSURANCE, New York, NY, 2010 to 2011 Senior Underwriter, Program Business Ensured production, P&L, authority and compliance of commercial and personal pro grams written through managing general agents. Fostered relationships with progr am managers and underwriters. - Conducted audits in conjunction with underwriting or management teams. Determi ned file sample, compiled results, wrote reports & recommendations, implemented and monitored. - Evaluated new program opportunities to achieve production / profit / return on equity goals. - Analyzed books of business including states, territories, classes and units. E valuated underwriting guidelines, completed sample ratings and coordinated filin gs to assure company fit. - Revised Underwriting Documents Manual Audit Process section to comply with int ernal audit. - Administered and troubleshot online systems for program underwriters to assure efficient use. SUA INSURANCE COMPANY, (Specialty Underwriters Alliance, Inc.), Chicago, IL, 200 7 to 2009 Practice Leader (2008-2009) Led production and P&L of $40M transportation programs of Automobile, General Li ability, Inland Marine, Property, Crime & Pollution business written through com pany & agency underwriters. Increased company penetration in market by 8%. Led s trategy to capture long-haul trucking segment. Led due diligence for $13M petrol eum marketers program. Mitigated risk by conforming underwriting guidelines and implementing best practices. - Assured profit, quality and compliance by leading audits of underwriting files and procedures. - Designed new coverage forms. Created new rating methodologies. Approved new ra tes. - Synchronized actuary, legal, claims, risk control, premium audit, finance & IT with underwriting.

- Provided subject matter expertise to develop training materials for underwrite rs and agents. - Guaranteed company standards met by underwriting most complex risks and exposu res. Compliance Director (2008-2009) Oversaw countrywide regulatory and filing requirements for rules, rates & forms of $27M Automobile product line. Investigated, confirmed & compiled existing com pany status in all states, then attained new approvals in 96% of eligible states in ten months. - Created database to establish / improve accessibility and reliability of compa ny status in states. - Integrated customer product / price needs, underwriting, actuary, legal demand s and systems. - Resolved state department filing objections. Monitored company filings, approv als/disapprovals. - Intermediated relationships with service advisors and vendors to improve effic iency. Page 2 - Danielle Wright, CPCU, CLCS, MBA Senior Program Underwriter (2007-2008) Supervised production and profit of $16M premium and 55% loss ratio book through three MGAs. - Assured adherence to program guidelines. Underwrote accounts exceeding agent a uthority. - Marketed to agents to generate or retain business and promote new programs or products. AMERICAN INTERNATIONAL GROUP (AIG), Risk Management Group, Chicago, IL, 2003 to 2007 Senior Underwriter, Risk Management Underwrote loss and financial risk for commercial transportation accounts, inclu ding a major airline. Utilized large (up to $10M) deductibles, loss corridors (u p to $1M), retentions (up to $2M), retrospective rating plans and qualified self -insured programs. Lowered costs and increased protection by applying advanced p ricing models and custom coverage designs for Workers Compensation, and Liabilit y. - Protected financial assets by monitoring escrow accounts, letters of credit an d trust agreements. - Reduced risk of catastrophic loss through direct and intermediary facultative reinsurance. - Provided client valued added services by directing loss control, claims & prem ium audit. ATLANTIC MUTUAL COMPANIES, Chicago, IL, 2001 to 2003 Senior Underwriter, Special Accounts Managed 30+ high-end middle market accounts. Marketed to 10+ broker force. Contr acted two new agencies. Added 2+ accounts monthly. Increased hit-ratio 19 points . Improved retention five points. - Balanced customer cost saving and company profit margin via customized loss se nsitive plans. - Promoted company brand and enhanced company image in the market place. WILLIS GROUP (via Insurance Overload Systems), Chicago, IL, 2000 to 2001 Broker Marketing / Underwriting (Contract Assignment) Assisted major brokers client managers with major domestic and global commercial accounts. - Quality, service and communication liaison between insurers and clients on bil ling & collection. CNA INSURANCE COMPANY, Chicago, IL, 1999 to 2000

Senior Product Designer Assured commercial lines underwriting standards met in proprietary policy proces sing system. - Reviewed circulars, actuarial notices and underwriting directives to update fo rms, rules & rates. - Served on regression testing team in a production simulation environment to gu arantee quality and efficiency of system. Solicited user feedback, fixed problem s, reported to management. KEMPER NATIONAL INSURANCE COMPANIES, Long Grove, IL, 1995 to 1999 Commercial Casualty Product Manager Drove $125M in premium and profit for Commercial Automobile line of business thr ough 20 branch offices and three regional offices. Improved combined ratio by 17 points by managing countrywide underwriting improvement strategy. - Monitored production and profitability progress by establishing price and loss ratio benchmarks. - Guided ratemaking through state filings to achieve loss cost increases and dev iation reductions. - Created information reports to track schedule modifications and company deviat ions usage. - Wrote training materials and conducted training for Auto Specialists in each f ield office. CIGNA CORPORATION, Chicago, IL and Philadelphia, PA, 1991 to 1995 Master Underwriter, Chicago, IL (1994-1995) Underwrote $3M P&C lines for large commercial accounts through wholesale and ret ail agents. - Increased profitable revenue 22% through a newly established non-admitted basi s program. Team Leader, Philadelphia, PA (1991-1994) Supervised 10 underwriters, raters and clericals in a $6M premium volume, 100+ agency territory. - Collaborated on design, approval and promotion of new form to bridge mono-line to package. Page 3 Danielle Wright, CPCU, CLCS, MBA PROFESSIONAL DESIGNATIONS - Chartered Property Casualty Underwriter (CPCU) - Commercial Lines Coverage Specialist (CLCS) EDUCATION - MBA in Commerce & Finance, Villanova Univ., Villanova, PA - BA in Business Management, Simmons College, Boston, MA PROFESSIONAL AFFILIATIONS - Chartered Property Casualty Underwriters (CPCU) Society - National Masters of Business Administration Association (NBMBAA) - Lifetime Me mber