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KRISTIE R. KELLY 179 Oak Street, Apt. Q, San Francisco, CA 94102, Phone: (415) 558-9114, kk15ee9a 4@westpost.

net OVERVIEW Dynamic Manager with success in providing professional expertise and superior cl ient satisfaction. Skilled in business management, directing personnel and effic ient procedure development. Proven budget knowledge and forward thinking on effi ciency and green industry trends. Care and confidence in hiring and supervising staff and off-site employees. PROFESSIONAL EXPERIENCE_______________________________________________ Leasing Consultant & Manager 1/2010 to Present * Contract work around the Bay area managing all aspects of sales and marketing and property management responsibilities. * At every property achieved filled vacancies at listed or better rental rates, whether variable or fixed rental systems. Improved and upgraded customer intere st in property and services with walk-ins and inquiry calls. * Directed maintenance staff, resolved and advised on tenant issues, prepared le ases, notices and documentation. * Set up office procedures and better systems for tracking, retaining and filing records. Property Manager - Bay West Property Mgnt. 11/2004 to 9/2009 * Managed a portfolio of 5-8 mid-rise condominiums & mixed-use (commercial space ) townhome properties. * A mix of established and newly constructed (Mission Bay area) transitioning bu ildings. * Monitoring and coordinating the commercial stores within the (C.A.M.) joint ma intenance with residential and advising on issues affecting multiple budgets. * Liaison with the project manager on extensive renovation upgrades and monitori ng the funding to the reserve studies to comply with legal limits. * Interpreting CC&Rs and Bylaws for legal accuracy and compliance. * Hiring, supervising and reviewing on-site and off-site staff members successfu lly. * Currently hold certifications of CMCA and AMS from CAI. Account Executive - The Merit Companies 12/2003 to 8/2004 * Account Executive of properties both newly built and large associations phasin g from the developers. * Two communities with 300 and 400 homes in building progress, with one to build -out of around 1000 homes. * Coordinating homeowner customer care, association budgets, governing document interpretations, property affairs with several different developers. * Extensive travel to inspect and manage properties in four counties of the Bay area: The Rivermark, San Jose, Meadow Park, Novato, The Sierra, Oakland/Jack London Square and Glassw orks, San Francisco. Mixed Portfolio Manager -Chandler Properties 11/1999 to 1/2003 * Manager for a portfolio of 9 large apartment properties of over 500 units and a few condominiums, including the first High-Rise building built in California, Pine Terrace HOA. * Acted as project manager contact for construction defects, renovation and capi tal improvement projects. * Supervisor and manager over all leasing and business for apartment and condomi nium properties. * Controlled all business and residential issues with commercial restaurant and stores in the locations.

* Primary contact and advisor for condominium board members and supervisor of as sistance staff. IRA Assistant Manager & Payroll CoordinatorWells Fargo Bank 1998-1999 * Two long-term assignments, working in the corporate offices, Market and Montgo mery Streets. * Advising customers of options and benefits and processing investment changes f or clients and researching beneficiary and legal funding- IRA Dept (investments) . * Managing sensitive employee payroll issues of regular and overtime salary and submitting timely calculating for payments, with special clearances by upper ma nagement- Payroll Dept. Office Manager - I-O Solutions 1996-1998 * Office Manager- Increasing Sales and fulfillment of scanning equipment orders and building commercial client base. * I was recognized as company advisor for numerous projects and sales support (B ar-coding and labeling equipment) project management and efficiency. * Outstanding success in handling over 200 clients from manufacturing, medical a nd education institutions including major client base of 3 Com Corporation, IBM, Solectron-US & Mexico and Hewlett Packard. * Implemented smooth transition of transfer of company branch out of state- (My office closed and moved out of California). Page 1 of 2 CERTIFICATIONS & EDUCATION_______________________________________ * CMCA (Certified Manager of Community Associations) * AMS (Association Management Specialist) Certification since 2006. * Notary Public- San Francisco County, inactive. * LBSC - Bachelor Degree work - 1970. * LBCC - Associates Arts Degree 1968. * Courses: Organizational Behavior, Supervision & Management, Payroll & Ben efit Processing, Worker's Compensation, Performance Reviewing, Management Legal Responsibilities, CID Legal course work. COMPUTER SKILLS ____________________________________________________ * Window XP * Excel * PowerPoint * OneSite * RealPage * Peak * Yardi * ACT ! * QuickBooks * Outlook * Adobe * Experian (credit checking) * Web Cam conference calls