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Box 8066 (971) 50-5153321 LOGISTICS / OPERATIONS MANAGEMENT EXECUTIVE Leading by Personal Example PROFILE Highly experienced logistics management professional with a record of developing and supporting successful projects and solutions incorporating a wide range of applications and technologies. Consistently recognized and tasked to improve org anizational effectiveness and efficiency to realize cost savings, accelerate per formance, and sustain strategic flexibility for the organization. Focused and motivated, able to work both independently and collaboratively in a variety of settings, conditions, and environments. Driven to both succeed and co ntribute, diligent, goal oriented, conscientious, and dedicated to personal grow th and improved performance. Able to remain calm and work well in high pressure situations, widely recognized as a quick learner and articulate communicator wit h excellent organizational and interpersonal skills. * Technically savvy and a quick study in emerging sess and utilize the appropriate response to meet management skills utilized in driving profitable on between critical business functions, including and client management. technology, able to quickly as specific needs. Proven project and cost-effective collaborati operations, sales, marketing, Sharjah, UAE

* Adept strategist who transforms strategic plans into workable solutions, ensur ing performance improvement on key process indicators and organizational objecti ves. Strong ability to interact at all levels of the organization to drive a con tinuous improvement culture. CORE COMPETENCIES Project Management * Team Leadership * Team Development * Program Management * C hange Management Cross-Functional Collaboration * Technical Presentations * Global Delivery * Pro cess Improvement Problem Identification and Remediation * Personnel Management * Organizational D evelopment Client Relationship Management * Training and Development * Internal / External Partnerships Operations Streamlining * Resource Acquisition and Allocation * Regulatory Compl iance Business Analysis * Process Implementation * Budget Management Business Development Strategies * Operations Management ACTIVE SECURITY CLEARANCE PROFESSIONAL EXPERIENCE Chapman-Freeborn Air-Charter Services Dubai, United Arab Emirates 2010 - Present Business Development / Operations Manager Provide strategic leadership and direction to expand operations to the United St ates military throughout the Middle East and Horn of Africa. Conduct negotiatio ns with Foreign Civil Aviation departments to receive flight approvals. Ensure maximum cargo load, minimal service failures, and superior customer service thro ugh developing and implementing quality processes, systems, and procedures, achi

eving consistent, measurable results. Successfully align business planning and f inancial processes with performance improvement and business risk-management act ivities. * Negotiate with United States military personnel to coordinate field support re quirements. * Direct all air and ground operations in Afghanistan. * Captured return cargo exceeding 70 tons per month. JOHN ACOSTA PAGE 2 Chapman-Freeborn Air-Charter Services continued * Conduct business development activities in customer-facing roll to obtain new business. * Develop operational schemes in support of new and sustained needs. * Established new operations in shortened 60 day time frame. Federal Express Dubai, United Arab Emirates 2008 - 20 09 Business Development Consultant Directed operations for Global Service Partners (GSP). Engaged in new account d evelopment using consultative sales methods to identify and open new accounts, b uilt effective customer relationships, penetrate client companies to uncover new opportunities, and close sales resulting in $12,000,000 in increased revenue. Focused on delivering insight necessary for clients to make appropriate business -based decisions. * Directed flight operations and strategic operational setup at military locatio ns globally. * Developed more efficient operation with the use of time management procedures. Compliance Officer Ensured compliance with technical requirements of contracts, cargo controls, and changes to meet military needs as determined by U.S. military in Iraq and Afgha nistan. Directed operations for 11 operations in Iraq and 4 in Afghanistan. * Increased opportunities within the area of U.S. military responsibility with c ontinuous interaction with senior military officers and contractors. * Analyzed operations and conducted reorganization to identify new opportunities and enhance service levels. * Developed standard operating procedures for operational management and field s taff. * Created and implemented sales strategy resulting in 15% increase. United States Air Force US and Worldwide 1985 - 2006 Management Executive Postal Facility Manager Izmir, Turkey 2004 - 2006 Provided direction to full-service postal facility consisting of five diverse se ctions addressing all operational matters for assigned / authorized United State s personnel. Managed postal financial transactions valued at $500,000 annually. Conducted analysis and evaluation of overall mail transportation program. Postal Headquarters Inspector Ramstein, Germany 2000 - 2003 Evaluated postal operations for 45 locations in 23 countries. Directed the insp ection and investigation of mail system to ensure safety and compliance with est ablished regulations. Supervised and trained 100+ military and civilian personn el. * Participated in the development of new military postal regulations. * Implemented supply chain management to support 27+ countries.

* Led the Forward Deployed Command Postal Transportation Team. EDUCATION Associate of Applied Science, Information Management Community College of the Air Force Associate of Applied Science, Financial Management Community College of the Ai r Force AWARDS Communications and Information Professional Non-Commissioned Officer of the Year 9th Air Force Communication / Information Professional of the Year 435th Command Group, Non-Commissioned Officer of the Year 435th Wing Command, Non-Commissioned Officer of the Year 375th Comptroller, Non-Commissioned Officer of the Year