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Work Experience and Accomplishments Media Runner, Indianapolis, IN Project Manager July 2010 - Current Various project management

related task for marketing company Eli Lilly & Company, Indianapolis, IN IT Program Manager March 2008 to June, 2010 * Determined program requirements, timelines, resource availability and risk * Created and presented RFP (Request for Proposals) or business plans * Planned Project life cycle, manage conflict resolution * Responsible for high level IT programs, estimating, contract administration, s cheduling, reporting frequency * Strategically implemented plans to form core team, identifying and setting tar get dates to deliver product * Demonstrated complete Lean projects (suggesting one of several Project Managem ent Methods) with significant cost savings (double digit % improvements) * Motivated and lead other Project Managers, foster relationship with managers, PM's * influence * Set expectations for reporting; coordinated monthly quality metric status and report to management/sponsors * Set kick-off meetings to wins and recognitions * Participated in /or led Quality Assurance reviews (Documentation library audit s, department reviews) * Demonstrated above average results with my direct reports, resulting in a 'fas t-track' image * Coach and mentor new hires, give employee feedback, IT Project Manager Jan 2005 to March 2008 * Strategically implemented plans to form core team, identifying and setting tar get dates to deliver product * Ensured compliance and adherence to regulated (FDA) cGMP, cGXP, SOX, Safe Harb or, utilizing ITIL and risk-base processes. Maintain and validate the customer' s business vision for the project, and enable alignment with other projects acro ss the business units and /or various technologies. * Consulted with SME to ensure quality deliverable of requirements, design, test ing, migration plans and other deliverables were met. Interpret requirements. * Performed third party (vendor) audits; ensuring vendor is Privacy certified an d all quality deliverable are to Lilly specifications * Created guidance documents, white-papers, policies procedures, risk analysis, regarding the governance of enterprise -wide IT projects * Led projects with small to medium sized teams, working thru KAIZEN, DMAIC and Critical Chain; scheduled kickoff and launch, gate reviews and after-action revi ew meetings. Created process maps and final implementation * Led and delivered SharePoint training to over 200 employees in multiple custom ized group training sessions * Planned, coordinated, promoted and ensured quality deliverables * Lead crucial IT Quality role in bringing a $50m Network Foundation Project in on time * Communicated project status to sponsors, management, owners, vendors and core team * Facilitated Lean Six Sigma session to streamline several computer disposal pro cesses into one with savings over $400K. Led projects to create supporting quali ty documents (SOPs, Customer Requirements, Installation, Design, DR/BCP, Securit y, White papers) defining, how, what and why for a documented process * Skilled in recognizing SME needs and adjust course material accordingly, resul ting in increased compliance and reduced errors * Identified best practices and worked with SME to ensure streamlined documentat ion procedures while utilizing MS Project Server * Led effort to create a department wide Brown-Bag communication forum schedulin

g, and hosting presenters * Created guidance documents, white-papers, policies procedures, risk analysis, regarding the governance of enterprise -wide IT projects * Ensure technical writer complied with specific writing requirements for format ting, content, nomenclatures, etc * Ensured the creation of necessary SOPs (Standard Operating Procedures/Policies ) and that SOPs were followed * Identified and established various roles for Validation, Qualification and Pro ject Auditing *

Quality and Privacy Security May 2000 - December 2005

* Lead Global Privacy initiative for IT Enterprise department to implement Priva cy program for over 56 geographically distributed sites, consolidation of data a ssessment and implementing change based on results * Transforming 21 CFR part 11 needs into requirements for specific projects * Developed Quality procedures for Configuration Management, Change Control and Risk based * Trained the employees; Ensure that other analyst created system restoration ma nual, policies/procedures * Coached and mentored new hires. Trained new hires on audit processes. Evaluati ng existing processes (CIA) confidentiality, integrity and accessibility to IT d ata. Ensuring system security according to internal policies and procedures. * Installed network appliances such a printer or router; * Conducted the migration of an old MS Access application into a PHP/JavaScript version; * Wrote technical documentations; Customer requirements, change request, install ation processes, design, Disaster recovery DRP and BCP Business Contingency Plan s, Security, Electronic Signatures, Release Deviation and tracking, Unisys Corporation Scott Air force Base, Fairview Heights, IL 1998-2000 Technical Information Specialist * Provided Y2K conversion of software, * Responsible for NT Server Management, conducting updates and maintenance * Performed system admin tasks managed tape library, storage working with VERITA S systems, security solutions, monitoring, on-call duty, backup and upgrade. MDTSC/Boeing St. Louis, MO 1995-1998 Web Developer * Designed HTML intranet site per the customer's requirements; adhering to compa ny standards ISO, documentation and implementation methodologies. * Key liaison between assigned customers, strategic partner and internal team * Provide team leadership to the productivity team; responsibilities include but are not limited to working with management and prioritize ATS/Caterpillar Lafayette, IN 1993-1995

Computer Systems Analyst * Provided timely and accurate help desk service via telephone and 1:1support fo r software/hardware trouble calls for PC's , servers and printers * Performed password resets, team leadership * Provided basic Microsoft software training

US Department of Defense (ARMY) St. Louis, MO 1980-1993 Technical Data Specialist * Performed file clerk task * Performed Computer Operator task * Held Department of Defense secret clearance

Activities and Interests Internet Business marketing and social networking coach Associations BDPA - Black Data Processing Assoc., ASK - About Special Kids (non-profit)- Selected by non-profit parent organizatio n advocate for parents of children with special needs in greater Indianapolis ar ea. Facilitate training sessions. Communicate to other board members and execut ive director, represent organization in fund raising events, and recruit staff a nd/or board. Held various positions on this team, President, Fundraiser leader, Member. Traveling Enjoy fun weekend get-aways

Education 2004 Certificate in Project Management Certified Indiana University/ Purdue University, Indianapolis (IUPUI) 1987 to 1990 Associates in Business (MIS) Management Information Technology Associates - Southern Illinois University (SIU), Edwardsville, IL 2008 Certified Toast Master Various Training Courses: Conflict Management, Facilitation Skills, cGXP, ITIL, FDA, Audit and Compliance course.