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WILLIAM JAMES DUGGER 17220 HESPERIAN BLVD. 510-589-5856 cell SAN LORENZO, CA 94580 post.

net

510-278-6297 wd15f69b0@west

SUMMARY Goal-oriented financial analyst that can give upper management access to large v olumes of vital information at the push of a button. Strong skills in financial programming, analysis, interpersonal communication, and streamlining of process es. Adaptable to different environments and programs. Self-motivated to identi fy problems and implement solutions. PROFESSIONAL EXPERIENCE PG&E, San Francisco, CA Mar 2011-Present Public utilities. SENIOR BUSINESS ANALYST Create internal and external regulatory reports and financial reporting. aPrepare reports for various internal client audiences, including special projec t executive reporting, utility board reports, executive updates, and customer ca re operations updates. aDevelop issue and risk analyses for submittal in regulatory reports. aPublish weekly newsletter and distribute to 20,000 employees. aProvide analytic support for regulatory, policy, and business initiatives relat ed to the SmartMeterTM program using SharePoint, PowerPoint, and Excel. aAct as business expert filling a liaison role between IT and business units for development, enhancement, and implementation of new and/or existing systems. aProvide data and reporting solutions to satisfy informational and performance m etrics needs for one or more business functions. aPrepare communications and make presentations on system enhancements and/or alt ernatives. aDefine and document business requirements. aPrepare technical specification documents. aComply with SOX documentation and other standard process requirements as approp riate. aDevelop queries to extract data or create operational reports using production databases. PUBLIC HEALTH INSTITUTE, Oakland, CA Feb 2011-Mar 2011 Health care. Contract completed FINANCIAL ANALYST Reconciled projections to actual. aForecasted cash flow from leases to research facilities. aReconciled variances in prior year forecasts. KAISER PERMANENTE, Pleasanton, CA Sep 2010-Feb 2011 Health care. Contract completed FINANCIAL ANALYST Streamlined financial reporting. aProgrammed queries with Cognos/Business Objects 11. aReconciled budget using Symphony TEM program and variance analysis. aBuilt Access database to track telecommunications circuits in all Kaiser region s.

aUsed advanced Excel skills to automate workbooks and spreadsheets. aAccustomed to working with large data sets over 50,000 rows. OTIS SPUNKMEYER, INC., San Leandro, CA Jun 2001-Apr 2010 Food manufacturing and distribution. FINANCIAL ANALYST/BUSINESS ANALYST, Apr 2005-Apr 2010 Automated financial reporting, generated financial statements, guided the month end close, and programmed financial data to meet GAAP standards. aYears of experience in manual and computerized inventory analysis and costing m odels. aCreated over 2,000 SQL queries to automate company. aCreated massive Access database to provide 37 month end reports at the push of a macro button (for example: budgeting reports, inventory reports, fixed asset r eports, and aging reports of all types). aWrote training manuals for Excel, MC2, Access, Visual Basic, and SQL. aEstablished regulations for price overrides by the customer service department, saving the company hundreds of thousands of dollars. aRestructured working capital analysis, guided the company in just-in-time inven tory, and saved the company 10M in working capital in one yearas time. aTransitioned the company from BPCS to an ERP system featuring SAP, thereby allo wing the company to stay in business in this competitive market. aDeveloped monthly cash forecast using PowerPoint and Excel. aPerformed monthly forecasting, planning, and analysis (FP&A). aReconciled budget using variance analysis. aAnalyzed data using SAP, Cognos, and BPCS. aCommunicate with all departments to obtain database specifications. CREDIT ANALYST Jun 2001-Mar 2005 Streamlined credit and collection department with 50% of its receivables over 12 0 days. aCreated programs to distinguish between and analyze pure receivables, bill-back s, rebates, and dispute cases, reducing bad debt expense. aAugmented these programs by instituting MC2 credit management program, enabling collectors to keep track of the calls they were making and allowing upper manag ement to audit the collectorsa call volume, etc. aAdvised vice presidents on which products to buy and which products to avoid re garding credit analysis. aDeveloped model for cash flow forecasting and reduced DSO from 45 days to 35 da ys. GSC LOGISTICS, Hayward, CA Jan 19 98-May 2001 Logistics and warehousing. ASSISTANT CONTROLLER Responsible for operations and activity based costing. Responsible for budgetin g and monthly variance analysis. Responsible for monthly FP&A. aOversaw month end close procedures. aAudited accounts payable, accounts receivable, and payroll departments. aCreated accurate financial reporting from antiquated Canadian software. SARONI SUGAR & RICE, INC., Oakland, CA Jan 1997-Dec 1998 Logistics and warehousing. STAFF ACCOUNTANT Responsible for all staff accounting activities. aPerformed general accounting functions. aRestructured payroll department using MAS90. aManaged human resources department.

MBA, Accounting Concentration, Golden Gate University, San Francisco, CA Ed.D., Counseling and Educational Psychology, University of San Francisco, San F rancisco, CA M.S., Education, California State University, East Bay, CA B.A., Psychology, California State University, East Bay, CA Certifications: Excel Visual Basic, Access Visual Basic, IBM Query Design, IBM D atabase Design Programs and Applications: Excel, Access, PowerPoint, BPCS/AS400, Cognos/Busines s Objects 11, Symphony TEM, SharePoint, Structured Query Language (SQL), MC2, SA S, CAS, SAP, Maves, JD Edwards, Crystal Reports