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Erika Ray Roberts 9600 19th Street #48 Rancho Cucamonga, CA 91737 909-900-7454 er15f7cf2@westpost.

net OBJECTIVE To secure an administrative/executive assistant position allowing me to apply my strong administrative support skills, database management, project management, accounts payable, accounts receivable, payroll and expense report skills toward the growth of the company and its clientele. TECHNICAL SUMMARY Software: Customer Relationship Management, Microsoft Office. Web Databases: I nfusion Soft, Office Drop, Screen Cast, Virtual Media, Right Signature, Easy Vid eo Player, Gold Wave, and Skype. Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Power Point. Operating Systems: Windows 95, Windows 98, Windows 2000, Windows 2003 and Windows XP. EDUCATION THE UNIVERSITY OF PHOENIX, ONTARIO, CA Master's of Business Administration. Graduated in September of 2009, Dean's List CALIFORNIA STATE UNIVERSITY NORTHRIDGE, NORTHRIDGE, CA Bachelor of Arts, Child Development, Minor in Child Care Administration * Full track & field scholarship * Head of Track and Field Alumni Reunion Program WORK EXPERIENCE FAMILY PROPERTY SOLUTIONS, LLC Rancho Cucamonga, CA Executive Assistant/Deal Analyst May 2006- Present * Reported directly to the Chief Executive Officer in this real estate investment company as his personal executive assistant and provided admin istrative support, including email and phone correspondence, calendar management , and scheduled travel arrangements. * Coordinated all scheduling associated with executive meetings on site or off s ite. * Responsible for handling all new business accounts, prepared payroll and compi led expense reports on a monthly basis. * Controlled the steam of all confidential inbound and outbound client informati on. * Maintained the company databases and prepared excel spreadsheet projects and p ower points. * Compiled property information for document preparation, edited and downloaded audio media. * Managed and developed client relationships and administered client orientation s. * Prepared meeting notes, took minutes, and coordinated the necessary follow up on action items. * Negotiated residential short sales and managed short sale negotiators. * Analyzed all commercial properties data and information BRUNSMA AND ASSOCIATES Rancho Cucamonga, CA Executive Assistant, October 2002-June 2003 * Served as executive assistant to the Chief Executive Officer and Appraiser of this appraisal company which included calendaring, expense reports, and handling

inbound and outbound calls. * Streamlined the appraisal process which involved preparation and packaging of Real Estate Office documents, performing, analyzing and submitting comparables t o the appraiser for final approval. * Ensured that all documents complied with local and state regulations, maintain ed client files and entered all new and pertinent data into the database and var ious computer files. * Created and reviewed billing statements and compiled financial forecasting dat a for the department to ensure the achievement of the company's financial goals. LA PETITE ACADEMY Rancho Cucamonga, CA Teacher. December 2000-September 2001 * Created a child centered learning environment for preschool children * Created a nurturing atmosphere and utilized age appropriate teaching strategie s. * Helped the children to develop socially, mentally and physically. * Dealt with parents on a daily basis with questions, concerns or problems * Created lesson plans and facilitated parent teacher conferences SKILLS * Strong work ethic and friendly with a positive attitude. * Ability to continuously drive for process improvement coupled with excellent w ritten and communication skills. * Strong problem solving skills and the aptitude to prioritize and manage multip le tasks in an environment with competing demands. * Independently driven with minimum supervision with the ability to work effecti vely in a team-oriented atmosphere. * Demonstrated organizational and time management skills and capable of typing a pproximately 55WPM while maintaining efficiency and accuracy. REFERENCES Dutch Mendenhall, CEO and Investor Family Property Solutions, LLC, Rancho Cucamonga, CA (949) 606-2225 Mark Brunsma, CEO and Appraiser Brunsma and Associates, Rancho Cucamonga, CA (909)373-1058 Georgia Wooley, Director La Petite Academy, Rancho Cucamonga, CA (909) 980-1834