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STEPHEN TOOMEY 1225 MILLER DRIVE, YORK, PENNSYLVANIA 17402 (717) 495-5213 ~ st15fe570@westpost.

net SALES REPRESENTATIVE/PLANT MANAGER Thorough, diligent, persistent professional with more than 18 years of sales exp erience (14 years of plant management experience) in a variety of industries and environments. Employs consultative sales approach in prospect acquisition, ensuring full unde rstanding of potential client needs and providing solutions that meet those need s and support their businesses success. Generates extensive client networks through consistent cold-calling and onsite visits, cultivating strong relationships that ensure future business opportuniti es. Coordinates and directs all aspects of material ordering/receipt, plant product ion, packaging, and shipping within established schedules and budgets. Liaises effectively between departments, individual employees, and personnel an d customers to resolve issues and ensure quality product production and service. Provides excellent customer service and satisfaction through complete post-sale s support and attention. Superior leader, emphasizing training to improve skills and motivation through fair treatment to maximize employee performance and results. Maintains positive work environment with strong work ethic and focus on the opt imal customer experience. Areas of Expertise Sales ~ Account Management /Support ~ Plant Management ~ Leadership ~ Training ~ Discipline ~ Motivation Product Purchasing/Delivery ~ Order Fulfillment ~ Prospect Generation ~ Cold-Cal ling ~ Client Relationships Territory Management ~ Scheduling ~ Travel ~ Safety/Regulatory Compliance ~ Proc ess Improvement PROFESSIONAL EXPERIENCE ALEX FERGUSSON CO., Chambersburg, PA, SALES REPRESENTATIVE, 2008 2011 Support customers in meeting AIB, GMP, and HACCP requirements by servicing water treatment/sanitation accounts primarily through onsite visits throughout five-s tate territory. Cold call prospective customers to generate leads/new business. Draft service reports and procedures for sanitation. Perform bacterial swab t esting in food-processing plants. Conduct various chemical trials requiring tes ting every 30 minutes over 24 hours. Within two years, grew territory revenue from $32K to $160K annually by providi ng exceptional customer service and support through a high-quality program that saves customers money and extends equipment life. Ensured clean, scale-free boilers, condensers, and cooling towers, as well as s anitized food processing plants, by providing high-quality chemicals, testing, a nd consultation regarding all water-/sanitation related issues. JOHNSONDIVERSEY, DUBOIS DIVISION, Sharonville, OH, SALES REPRESENTATIVE, 1996 2 008 Sold paint pretreatment, water treatment, and food-environment sanitation chemic als to 120-mile-radius territory in south central Pennsylvania. Conducted cold calls to increase client network and generate new business. Provided ongoing ac count support by telephone and onsite visits, ensuring proper chemical usage. S

upport approximately 180 accounts at any given time, including both small and se veral large, highly profitable accounts. Grew sales revenue from $150K in first year to more than $400K in 2008 by offer ing full account support and solutions that enhanced customer business success. Ensured clean, scale-free boilers, condensers, and cooling towers, as well as s anitized food processing plants, by providing high-quality chemicals, testing, a nd consultation regarding all water-/sanitation related issues. Utilized excellent chemicals, testing processes, and quality-related consulting in providing clean, superior, phosphate-coated parts. STEPHEN TOOMEY ~ st15fe570@westpost.net ~ PAGE 2 PROFESSIONAL EXPERIENCE (CONTINUED) NORTH INDUSTRIAL CHEMICALS, York, PA, 1988 1996 SALES REPRESENTATIVE (1993 1996): Cold-called prospective clients requiring com modity chemicals (primarily alkali products) to increase new account network. S upported existing accounts with orders and onsite visits throughout territory en compassing 120-mile radius of York. Increased sales from $46K in 1988 to more than $680K in 1996 by cultivating sol id relationships with customers that generated future, lucrative opportunities. Ensured consistent supply of hydrochloric acid (by contract) to strategic custo mers during serious shortages. PLANT MANAGER (1988 1993): Directed all production, driver, and warehouse perso nnel activities, and conducted all employee training efforts, including developi ng training manuals. Emphasized product quality control from production through to delivery and employee safety with continuously updated/improved procedures. Managed all material pick-up and delivery efforts, as well as commodity/special ty chemical receiving, repackaging, storage, and shipping. Liaised with purchas ing manager regarding material deliveries and personnel manager regarding discip line issues and job-description changes for plant personnel. Ensured compliance with proper truck loading, load securing, and truck cleaning/maintenance proced ures. Conducted pre-shipment inspections to be sure all shipments contained cor rect materials. Monitored daily logbooks to ensure all drivers were operating w ithin regulations. Minimized wasted, prepared obsolete waste/unsalvageable mate rial for proper disposal, and oversaw waste collection basin preparation and dum ping. Inspected all safety equipment for proper location and function, includin g tank inventories and valves, safety drench showers, and fire extinguishers. P rocessed orders for additional equipment and maintenance items as needed. Overs aw regular storage tank cleaning and product-change cleaning. Resolved issues b etween inside sales personnel (or personnel and customers) regarding delivery de lays, cancellations, and other problems. Improved chemical packaging/storage and streamlined truck loading/unloading by redesigning the warehouse and loading docks, respectively. Completed and Implemented ISO-9000 certification. QVC NETWORK, Lancaster, PA, PACKAGING/ SHIPPING SUPERVISOR, 1987 1988 HAMILTON TECHNOLOGY, Lancaster, PA, ASSEMBLY SUPERVISOR, 1984 1987 ENVIRITE CORPORATION, York, PA, CHEMICAL OPERATOR, 1983 1984 MOLYCORP. INC., York, PA, 1977 1983 PRODUCTION SUPERVISOR (1982 1983)/CHEMICAL OPERATOR (1977 1982) MILITARY EXPERIENCE

U.S. Army, Fort Hood, TX, Specialist Fourth Class, 1972 1974 Section Chief and Assistant Gunner of the first gun section. U.S. Army Reserve (1983 1984) Soldier of the Year EDUCATION YORK AREA VOCATIONAL TECHNICAL SCHOOL, York, PA, HIGH SCHOOL DIPLOMA YORK COLLEGE AND PENN STATE, 27 CREDITS CLEP COLLEGE LEVEL EDUCATION PROGRAM, COURSEWORK/TESTING VARIOUS MANAGEMENT/SUPERVISORY AND SALES SEMINARS