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DA'NITA R. WHITE 3240 South 28th Street #301 Alexandria, Virginia 22302 Cellular: (703) 819-7263 Email: dw15ffe98@westpost.

net Active DoD Secret Clearance; Active DHS Suitability Investigation; Completed Facility Security Officer Course; U.S. Citizen PROFESSIONAL PROFILE: Administrative/Program Operations Manager with over 17 yea rs of progressive experience providing human capital support, analysis, strategi c planning, program and project management to government and public sector organ izations. WORK EXPERIENCE 09/10 - Present, CONSULTANT, Savantage Solutions HUMAN RESOURCES MANAGEMENT: Research, interpret and communicate findings regardi ng federal policies to senior managers and division leaders (federal government employees, military and contract personnel). Process personnel actions and provi de assistance with: military/government email account set up (AKO), CAC (common access card) initiation, write and evaluate position descriptions/draft vacancy announcements, review resumes to identify the best qualified candidates, as well as, provide timesheet and expense report training. Perform extensive specialize d work in the areas of staffing/classification, pay administration, training, an d corporate incentive award program. Verifies information and requests for perso nnel actions to ensure correctness and completeness. Create, submit and track al l requests for personnel action. Amend and update TDA (Table and Distribution Al lowance) on a weekly/monthly basis due to BRAC (Base Realignment and Closure) in itiative. ADVISE SENIOR LEVEL MANAGERS on resolving critical technical, personnel and admi nistrative business operations challenges, personnel security and policy issues. Recommend organizational change and management strategies by developing reports , creating future business models, and developing successful guidelines and perf ormance expectations. Conduct impact analyses, review best practices, and deter mine best methods for problem resolution within organization while considering g lobal impact. Provide authoritative guidance on strategic initiatives based on technical expertise in dealing with administrative challenges relative to human resources issues. WRITE CLEAR, CONCISE MATERIAL for various audiences. Interpret complex and highl y technical concepts into simple, plain language. Develop proposals, talking poi nts, summaries, briefings, reports, data analyses, budget projections and corres pondence. Draft and edit documents and review content for consistency, using pl ain language. DEVELOP AND MAINTAIN EFFECTIVE COMMUNICATION with wide variety of individuals to target and secure new business opportunities/programs. Support businesses and their staff by leveraging industry contacts and connecting companies with mutual business interests. 05/07 - 07/07, ADMINISTRATIVE TEAM LEAD, Tricare Management Activity COORDINATED AND EVALUATED customer focused and operational activities to include : travel, reception and front desk operations. Expert knowledge of system proce sses and training principles, methods and practices. Worked directly with Direc torate level Executive Officer on daily administrative issues, urgent matters co ncerning front desk operations, as well as, military and civilian events and pro jects. Collaborated with my peers to ensure the highest level of customer servi ce delivery; establishing effective working relationships with colleagues to int

egrate services. Partnered with various internal departments to create transpar ency across organization with regard to customer, administrative, technical or f acility issues. Developed training and performance needs assessments of current employees, partn ered with management and designated professionals to analyze and improve employe e performance. Identified, arranged, developed and directed training relative t o performance activities. Evaluated employees' job performance and effectivenes s in meeting organizational objectives. Developed and analyzed metrics for trai ning program, and prepared status reports summarizing activities and statistics for senior level management. Developed customer survey that was included in new hire in-processing packet to raise management awareness of new hire process and to measure program effectiveness. Made recommendations to senior management on developing program strategies and on-going operations. Provided authoritative gu idance in the areas of the creation of departmental Standard Operating Procedure s, training and customer service. Developed and updated long range strategies fo r increasing employee communications and staff involvement in company events thr ough participating in management planning and goal-setting activities. Independe ntly created new policies and procedures for the department to enhance corporate processes. Outlined and reviewed guidelines for administrative operations, in /out-processing, executive level correspondence, travel, security and leave requ ests. Created value-added business solutions for staff by identifying appropria te solutions to address current needs and anticipating future needs. 04/06 - 07/07, SENIOR ADMINISTRATOR, Ball Aerospace & Technologies ADVISOR ON CONFIDENTIAL PERSONNEL MATTERS: Provided employees with guidance in handling difficult or complex administrative policy matters and human resources complaints, as well as, day to day operations. Reviewed and developed action pl ans for sensitive matters. Resolved internal and external customer complaints a nd directed requests to appropriate manager(s) and tracked follow-up to ensure p roblems and issues were properly resolved. Conducted extensive, in-depth review s to identify areas to improve work processes. Provided authoritative guidance on strategic initiatives based on technical expertise in process workflow. Enfo rced proper use of accounting charge codes which streamlined accounting manageme nt functions and eliminated late payments. Improved vendor relations by workin g with VP level personnel to secure prompt responses to all financial, political action committee events, labor and training issues, as well as, all on-going op erational expense matters. PROJECT MANAGEMENT: Directed project activities through oversight and coordinati on of administrative, operational, facility, telecommunication, records manageme nt, special projects and events activity for department. Provided expert suppor t, analysis and recommendations on sensitive program and administrative issues. Negotiated with vendors for specific products and services. Worked closely with suppliers to track, expedite and improve on-time delivery, price and service pe rformance. Planned and executed a wide range of administrative/facility manageme nt activities to ensure optimal effectiveness of the organization. This include d, but was not limited to, overseeing commercial office space construction upgra des, maintaining the upkeep of all mechanical, HVAC, telephone and cabling syste m repairs. Developed alternative commercial office space near government client which included: multiple networked computers with on-site printing and facsimile capability; phone and computer lines; furniture and equipment acquisition, corp orate signage, as well as, the sourcing of local vendors. Accountable for all Wa shington office corporate property and equipment. FINANCIAL MANAGEMENT / PROCUREMENT AND BUDGET ANALYSIS: Entered requisitions in corporate procurement system; tracked and researched purchase orders and assist ed team members with all purchasing needs. Maintained financial records ensurin

g timely billing, invoice processing and office equipment lease/renewal. Posses s broad knowledge of budgeting, supply management, procurement and contracting t o facilitate effective and efficient operations. Managed $2M + departmental budg et; forecast allocations. 08/04 - 04/06, ASSOCIATE/SR. CLIENT SERVICES ASST., Ernst & Young LLP RECRUITED, INTERVIEWED AND MANAGED CONTRACT PERSONNEL. Established guidelines an d performance expectations; provided professional coaching and development to su pport personnel. Directed, counseled and instructed staff in all areas to ensur e adherence to corporate policies and procedures. DIRECTED HIGH PROFILE, SENIOR-LEVEL ADMINISTRATIVE AFFAIRS: Provided expert supp ort, analysis and advice on complex and sensitive programmatic and administrativ e issues. Provided budgetary and transactional oversight of $3M+ annual budget. Analyzed on-going accounts payable and receivable activity. LOGISTICS / EVENTS MANAGEMENT: Organized marketing and logistical support for al l Congressional events. Worked directly with Congressional staff to ensure sign ificant level of member attendance. Served as primary point of contact for all a rrangements for coordination of conferences, workshops, review meetings and site visits. Made travel and meeting arrangements, provided calendar support and pr epared presentations for visiting corporate Chairman and Chief Executive Officer . Prepared travel vouchers, cash advances and related documentation. Compiled, reviewed and summarized event evaluations. 02/00 - 03/02, LEGAL EXECUTIVE ASSISTANT, WorldCom PERFORMED WIDE RANGE OF ADMINISTRATIVE ACTIVITIES to ensure the optimal effectiv eness of office operations this included, but was not limited to: maintaining ma nagement database systems, overseeing facility moves and space planning, pre-scr eening and interviewing support personnel candidates as well as coordinating mee tings and assembling printed materials for briefings. Oversaw the flow of all o perational/administrative office processes for an office staff of 50. This incl uded, but was not limited to, managing extensive travel arrangements; scheduling and coordinating hectic paper and electronic calendars; ordering supplies, equi pment and materials; as well as maintaining records and reports. Monitored exe cutive level emails communication and phone requests for action. Developed sprea dsheets, PowerPoint presentations and other materials for meetings/events. Prov ided assistance and advice to internal and external customers in professional an d courteous manner, adhering to established timelines for response. Identified appropriate referrals and alternatives when required. Valued by management and colleagues for exceptional customer service practices. REVIEWED TRAINING AND PERFORMANCE: Reviewed and evaluated employee training and performance. Tracked work efficiency and determined needed areas of additional training. Secured funding from the Technology Law department and corporate Hum an Resources for innovative training technology. 02/91 - 12/99, ADMINISTRATIVE SERGEANT, United States Army HUMAN RESOURCES MANAGEMENT: Cross trained over 300 soldiers and civilians. Util ized office technology, interpreted civilian and military evaluation reports, tr aining records, assist in the purchase of supplies with government purchase card , wrote civilian job descriptions, submitted military travel vouchers and leave forms, as well as, the approval of permanent change of duty station requests. A dvised numerous senior command officials on a daily basis regarding: administrat ive, personnel and safety policies/procedures. Served as a liaison for general/f lag officers, as well as, battalion/brigade level commander(s) along with civili an human resources division and Military Personnel (S-1) Office to resolve and s

ubmit numerous personnel actions. Led efforts to secure qualified civilian and military personnel to fill highly classified vacant positions within the divisio n/command. Advised over 300 Enlisted service members on training, career advanc ement opportunities, as well as, position/MOS reclassification. Created, submitt ed and tracked all personnel actions to include TDA submission updates. Utilize d knowledge of federal pay systems to resolve payroll matters. DEMONSTRATED EFFECTIVE ORAL AND WRITTEN COMMUNICATION. Gathered data and prepare d a wide variety of detailed classified correspondence, reports, evaluations and recommendations for senior level officers on findings and recommendations regar ding military training, safety issues and program operations. Drafted and edite d executive level correspondence and other documents. Initiated actions on all s ensitive personnel issues. Reviewed and developed plans of action to address ad ministrative/operational challenges relative to human resources issues. Directe d all sensitive requests to appropriate managers and tracked follow-up to ensure expeditious resolution. EVENTS MANAGEMENT: Served as primary point of contact for over 100 indoor/outdoo r holiday, family and military organizational day events. Made arrangements to secure the venue, arrange air and ground transportation, equipment, lodging and food service. EDUCATION MASTERS, Public Administration, 2006, Strayer University, Arlington, VA. BACHELORS, Business Administration, 2005, Strayer University, Arlington, VA. TRAINING Professional in Human Resources Certificate, 2003. U.S. Army Administrative Specialist Course, 1993. U.S. Army Accounting Specialist Course, 1992. Professional Leadership Development Course, 1999. TECHNICAL SKILLS Microsoft Office Suite (Outlook, Word, Power Point, Excel and Project), Share Point, Lotus Notes, Adobe Acrobat and Contact Management Databases.