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JAMES KAVANAUGH 1022 TORREYA WAY * ODESSA * FLORIDA * 33556 Telephone: (813) 230-5675 * Email: jk1601ebe@westpost.


* Experienced award-winning Managed Health Care Project Manager, Senior Applicat ions Development Project Manager, Telecommunications Implementations Manager an d Certified Project Management Professional * Other expertise includes Telecommunications Network planning and implementatio n, Scientific Applications, Defense Contracting, Government Solutions, Tech Reso urce Utilization and Management Studies * 24 years of Project Management Life Cycle experience including Agile, SDLC and other doctrines * Senior Project Manager with experience using MS Project for the Enterprise, SA P and EVMS * Specialize in Project Management, planning, implementation and process improve ment * Highly experienced people, vendor and customer relationship manager * Has a demonstrated record of managing multiple accounts while meeting or excee ding expectations * Expertise analyzing complex requirements and devising compelling cost effectiv e business solutions. * Adept at developing, deploying and adopting new project management processes * Consistently demonstrated success in coaching, motivating, and mentoring team members in an effort to exceed organizational goals while maintaining high team morale and project quality metrics * Expert in desk top tools such as MS Project, Excel, Power Point and SQL skills

As leader of Project Management organizations and Certified Project Manager for industry leading organizations such as WellCare, Honeywell, AT&T, IBM and Boein g, I've learned much about Project Management and though I have developed a repu tation as a hard-working, experienced, quality driven project manager I am known for my detailed and comprehensive goal oriented project plans and implementatio ns. As the enclosed resume illustrates, the qualifications that I bring to your org anization are many, both tangible and intangible. As such, I would welcome an ex ploratory meeting to discuss a Senior Project Management position. During my successful career, I have come to fully understand that salary is bas ed on internal equity, as well as external competitive forces; therefore, salary is open and not my first concern. My key concerns are remaining in a growing an d challenging work environment that offers a real opportunity for success. I look forward to speaking with you to explore those areas where my background and skills can an immediate and positive impact on the bottom line. Please feel free to contact me at (813) 230-5675. Sincerely, James Kavanaugh

JAMES KAVANAUGH, PMP CERTIFIED PROJECT MANAGER (CREDENTIAL #1215879) 1022 TORREYA WAY * ODESSA * FLORIDA * 33556 TELEPHONE: (813) 230-5675 * EMAIL: "... a skilled passionate strategic thinker who can ascertain the business chall enge and deliver an innovative, technology-driven solution." HIGHLIGHTS OF MY WORK EXPERIENCE * Bring 24 years of program implementation, a passion for Project Management * Experienced Project Management Office (PMO) leader * Expert at motivating, managing and directing large, diverse teams * Well honed leadership skills; ability to articulate vision and objectives on a ll levels. * Full SDLC; Agile Development Techniques * Demonstrated record of managing large diverse portfolios * Manage concept through implementation, scope/change management and SPC /TQM * Exceptional customer relationship manager. * Skilled in many implementation techniques and tools (MS Project, Office,Visio, (etc.) * Utilize standardization while enhancing opportunities, mitigating risk, reduci ng cycle time and exceeding expectations PROFESSIONAL EXPERIENCE HEALTH PLAN SERVICES, Tampa, Florida 2011 to Present Project Manager (Feb 2011-Present) * Charged with managing Cigna Health Plan's internal and external project needs from inception to delivery. * Create projects plan and resource schedules for implementing new or updating c urrent e-commerce web sites. Incorporating new site features while ensuring Stat e mandated requirements (DOI) are implemented in a timely manner in all 13 suppo rted states. * Responsibilities include identifying scope, gathering stakeholder and DOI requ irements, developing and implementing project plans, managing project Earned Val ue financial analysis (including budget audits and reconciliation) including run rate management and budget charge back for all scheduled tasks. * Consistently manage and resolve team issues including change control, scope, r eporting and communication management, configuration management as well and team and interpersonal conflict resolution * Meet weekly with stakeholder to provide schedule and financial status and to gather additional requirements to gain new business and manage scope creep. * Provide mentorship as needed to project team WELLCARE, Tampa, Florida 2008 to 2011 Project Manager (Dec 2008- Feb 2011) * Charged with application development and automation of 4Khr ($400K) automated government -mandated customer enrollment acceptance, plan change and general sta tus notification automated correspondence plan focusing on Medicare and Medicaid client. * Team included 10 US and 3 offshore personnel developing over 240 (20-40hr/ pro ject) gov't mandated correspondence with a mandated delivery schedule involving over 1M clients and customers. * Managed all aspects of technology product development life cycle including req uirements gathering, WBS and project plan development, prototyping, and budget m

anagement as required by us Government and standard PMI / SDLC methodology * Provided weekly (Team) and monthly (Senior Management) status updates to stake holders according to the prescribed communication plans. * Developed and help monthly reviews of the risk analysis / mitigation plan * Reviewed EVA and process control reports with finance and stakeholders * Conducted several time and motion studies to determine how to effectively staf f department with the correct resource type and number of resources * Worked closely with legal and gov't compliance department to mitigate defects in corporate processes using process flow, step actions affecting corporate poli cies and procedures HONEYWELL INC / MANPOWER, Tampa, Florida 2008 to 2008 Senior Project Manager (Feb 2008-Dec 2008) * Analyst duties include requirements gathering, task estimation and costing, co ntract budgeting, Project Earned Value analysis, scheduling and reporting to cor porate stakeholders. * PM duties included creating schedules, WBS structures, completion estimation, risk analysis, team selection and management, team building, conflict managemen t, change control, scope management, communication management, quality metrics i ncluding defect description, count, reduction plan, process improvement, configu ration management, procurement management interface and continuous improvement o n a $21 million dollar DOD rework contract. * Utilized SAP EVMS system (ERP) and MS Project to budget and manage the complet ion of several key components to a US Air Force Theater missile system AT&T / INFOTRIEVE, Tampa, Florida 2006 to 2008 Senior Project Manager (Oct 2006-Dec 2008) . * Used standardized PMI Project Management techniques to deliver VOIP messaging system on time and on budget * Utilized MS Project and other MS tools including Excel, SharePoint, Visio and PowerPoint * Led cross-functional team of 27 people including off-shore developers * Completed VOIP application rollout to the organization of 15,000+ users. * Network troubleshooting and maintain strategic alliances with customers * LECs, network application development and hardware vendors using project manag ement tools * Utilize maintenance system databases (BMP) and automation tools while continuo usly improving network installation processes * Implement change management processes, maintenance operations and applications and general project life cycle. BAYSHORE SOLUTIONS, Tampa, Florida 2005 to 2006 Director of Project Management (Jun 2005-Oct 2006) * Led a team of 6 new hire PM trainees and 2 project managers responsible for de livering (40hr -2000 hr ($4k-5200K) web based solutions * Responsible for managing 10-15 project while ensuring that the PMs managed 1520 project per PM * Using PMI methodologies established a PMO Office using MS Project Server for t he Enterprise with Portfolio Analyzer. * Delivered PMO ERP tool provided up-to-the minute financial and resource utiliz ation information. * Implemented a robust program of process documentation continuous process impro vements. * Developed a standard program (website) template and process metrics that incre ase workflow by 30%. AT&T GLOBAL NETWORK, Tampa, Florida ( & Gov't Sol -Vienna Va) 1999 to 2005 Senior Project Manager (Jan 2000-Jan 2005) * PMI Certified Senior PMO Project Manager that provided and managed networking solutions for US Armed Forces

* Managed a Project Team of 30 network developers and network managers, function al department members. Service reps and customer advocates. * Provide monthly metrics including EVA, TQM, SPC, stewardship reporting and oth er valuable data analysis to executives, military customers and stakeholders. * Implemented PMI approved Six Sigma and continuous process improvement techniqu es * Use SPC techniques to improved network installation and management processes * Track vendor issues and maintain data on process improvement results Operations Senior Project Manager (Dec 1999-Feb 2002) * Managed large team of Service Managers * Responsible for all aspects of contract service delivery through Product Life Cycle * Using MS Project, created and successfully developed a Delivery Report Card, w hich focused on project tracking, SPC, billing and managing the performance of m y service delivery team. * PMO representative become the single point of contact for the customer for sal es of new services, issues and status related to ongoing customer supply chain a pplication service delivery issues. A&T / INTERNATIONAL BUSINESS MACHINES (IBM) , Tampa, Florida Jan 1995 to Feb 1 999 Project Manager * Managed several project teams charged with implementing enterprise projectized solutions * Created and communicated MS Project plans ensured project was on time and on ( or under) budget. * Statused and delivered technical designs, proposals, project plans to customer s and stakeholders * Ensured accurate asset management, including JIT inventory management * Identified all cost overruns or negotiated adjusted cost agreements. * Managed delivery commitments of subcontractors/third party providers and BOEING (McDONNELL DOUGLAS AEROSPACE), Long Beach, California Apr 1985 to Jan 1 995 Project Manager / PMO * Managed team that converted operational requirements into strategic/tactical p roject * Created and maintained project plans used to implement enterprise goals, * Designed a continuously improvement system for the enterprise * Identified the need and assisted in developing standardized PM roles and respo nsibilities ? ? ? ? ? ACCOMPLISHMENTS AND AWARDS Project Phoenix Commendation - WellCare National Honor Society Vice President of Education WellCare ToastMasters Manager of Total Quality Management Program AT&T Silver Ovation Award

EDUCATION & PROFESSIONAL DEVELOPMENT SQL, Java and Hillsborough Community College, Current Cisco Certified Network Associate Coursework Internet Expert Education and Execution School, December 2004 Graduate Credits in Business Administration/Computer Information Systems University of Tampa, Tampa, Florida, June 2000 Project Management Professional Certification, Project Management Institute

Project Management Certificate, George Washington University School of Business & Public Management, 1999 B.S. Business Administration/Computer Information Systems California State University, Dominguez Hills, Carson, California, 1985 MILITARY EXPERIENCE United States Marine Corps, Honorable Discharge