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What is communication?
The word communication comes from the Latin communis, common. Communication is the process of constructing meaning together. It is the process of transmitting and receiving ideas, information, and messages. When we communicate we share our feelings, convey information and evoke understanding. We live in a world of meaning, and communication is the process of collaboratively constructing these meanings. We may speak, listen and write; use hands signals or communicate using body language. To communicate effectively, we need good communication skills. Importance of Communication skills for Us. Anyone can communicate well only when he has strong communication skills. This is the topic I am going to discuss in this report . The rapid transmission of information over long distances and ready access to information has become conspicuous and important features of human society. To illustrate, it is the process of trying to share information, an idea, or an attitude. At this moment, I am trying to communicate to you the idea that the essence of communication is getting the receiver and the sender “tuned” together for a particular message. We’ve been communicating since the day we were born. Actually, we were communicating before we were born, in our mother’s womb. Communication Skills are important for the students …. There will be times when students may be required to communicate with one another. The information on Blackboard is not 100% secure. Students can discuss ideas through:
• • •
email chat rooms Discussions
Through the discussions the students can share their ideas with each other and with their teachers. The effective communication among the students can bring a revolutionary turn in the system. It can only be happened when each the student has an effective communication skills to express himself to others. Communication skills are not only important in the manner that the students communicate with each other but also it is helpful for them to exist in the society after completing their studies. As a technology student, you're probably interacting with end users more than ever before. As project teams are more pervasive, the ability to communicate effectively with others is as important as technical aptitude. IT students and professionals put interpersonal skills to use daily as they work with employees at all levels to create and
execute technology solutions ranging from simple troubleshooting to web development and systems integration.
1- Importance of Communication Skills:
Why COM. Skills are so important …. The purpose of communication is to get your message across to others. This is a process that involves both the sender of the message and the receiver. This process leaves room for error, with messages often misinterpreted by one or more of the parties involved. This causes unnecessary confusion and counter productivity. In fact, a message is successful only when both the sender and the receiver perceive it in the same way. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you convey do not necessarily reflect your own, causing a communications breakdown and creating roadblocks that stand in the way of your goals – both personally and professionally. In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey, conducted by the University of Pittsburgh’s Katz Business School, points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success. In spite of the increasing importance placed on communication skills, many individuals continue to struggle with this, unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression. Getting your message across is paramount to progressing. To do this, you must understand what your message is, what audience you are sending it to, and how it will be perceived. You must also weigh-in the circumstances surrounding your communications, such as situational and cultural context. Good communicators are passionate about what they're saying or writing. Their enthusiasm is genuine, obvious and often infectious. It's what fuels their desire to communicate. It's also what drives others to listen.
2- Kinds of Communication
’ Where? What is the physical context of the communication in mind? You may have time to visit the room.Skills: 2. you've undoubtedly noticed that some guests are more interesting and enjoyable than others. But some people are able to express themselves in ways that capture and sustain your interest. presuppositions and values? What do they share in common with others. and rearrange the furniture. for example. ‘It’s better to be silent than sing a bad tune. easy-to-understand examples. If you watch talk shows. What disposes them to listen? That implies that you know yourself why you are seeking to communicate – the value or worth or interest of what you are going to say. Subject matter. you need to know why they should listen to you – and tell them if necessary. How do you know if and when you have successfully communicated what you have in mind? When? Timing is important here. There is a time to speak and a time to be silent. how are they unique? What do you wish to communicate? One way of answering this question is to ask you about the ‘success criteria’. Guidelines for Thinking Ahead: Ask yourself: Who? What? When? Where? Why? are you speaking to? What are their interests. which help demonstrate your message. Where appropriate. you're not likely to listen intently while a mechanical engineer describes the working of an engine . regardless of the topic. enabling you to communicate with the knowledge you need to be effective by verbal communication. Be brief. Why? In order to convert hearers into listeners. preparation may mean having a good. Check for availability and visibility if you are using audio or visual aids. Be concise. In this case. Who 2. Of course. thorough understanding of the college going-one students.1 Speaking Skills: “Think before you speak”. not all communications can be scheduled. Use short words and sentences. Develop a sense of timing. of course. You may wonder what qualities set them apart from those who make you question your cable subscription.2 Listening Skills: 3 . plays a large role: If you are interested in professional football. so that your contributions are seen and heard as relevant to the issue or matter at hand. support these with short.
Most people get less than 25% of what is being said. Don't cry. He'll continue because he's either fearful of your suggestion or doesn't really want it. It is the most frequently used and abused communication. Of course. an untrained listener is day dreaming or thinking of his own response. After those three listening sessions. How do you do that? Withhold your suggestion until the other person explicitly says "Tell me what to do. we permit healing to take place. most of us are frightened by other people's tears. the woman was doing quite well and didn't need the counselor anymore. the other person will go right on talking. When someone comes to you with a problem or concern. A woman comes to a doctor for counseling after her sister had been killed in a car accident. Without a doubt. Alan Zimmerman says: “If You Want To Be Seen. For weeks all of her friends had been telling her what to do and how to feel. If You Want To Be Heard. "In reality. pause for a moment. he may want nothing more than the chance to share his story and have you listen to it. Learn how to triple your listening efficiency. They say they have to do something. especially if the other person is really hurting. The truth is. The average untrained listener only gets 25% of what is being said. your listening helps the other person. 4 . And LISTEN. Listen as much as you can for as long as you can. Stand Up. Your job is to help the other person arrive at his own solution. when we allow another person to cry. That's what one doctor found out. Shut Up And Listen. The doctor said the grieving woman basically paid him for three sessions just to let her cry. because more often than not. LISTEN.” The most important communication skill you can use when someone comes to you for help is to LISTEN. If You Want To Be Loved. hold back when you're tempted to jump in with a suggestion. In fact. Speak Up. Don't think you have to come up with some useful suggestion. but it also helps you. some people tell me that it is easier to say than do. We want to rush in with our suggestion and say "Don't cry. Not necessarily so. Most of the time.Dr. when we listen. but it didn't help.” Even then.
The Importance of Careful Proofing: When checking your written communications make sure the document is clear and concise. grammar. This presents written communicators with new challenges. it cannot be taken back.” This clique is very true.1 Universal Communication: From the beginning of history Humans have found a way to communicate. and oftentimes the only way to get your message across. 3. using facts where needed and avoiding information that is not relevant. however. Smile “A smile goes along way. Closing appropriately. there are times when writing is the best way to communicate. Early humans used symbols and markings in the walls to communicate with one another. Even so. with less room for error and even less room for mistakes. understanding. and caring. At first there was one language used by all humans.Communication Types: 3. making sure to include your contact information. In today’s society there are many different spoken languages throughout the world. This can diminish your chances of meeting your written communication’s goals. Writing with Necessary Caution: When writing.2. be mindful of the fact that once something is in written form. body language and symbols are still used as universal communication. but eventually there became different languages for different cultures. punctuation. It is easily recognized and can be used throughout the world to mean the same 5 . Is there anything in the written communication that could be misinterpreted? Does it raise unanswered questions or fail to make the point you need to get across? Is your written communication well organized? Does each idea proceed logically to the next? Make sure your written communications are easy to read and contain the necessary information. spoken language became the primary form of communication. including spelling. A smile is a sign of friendliness. even writing style and actual wording. outline the course of action you expect.3 Writing Skills: Many people are intimidated by writing. While this may seem obvious. Again. Communicating through words can be more concrete than verbal communications. such as a return call or visit. it is sometimes overlooked and can make your written communications look amateurish. Then as humans began to evolve.
6 . When someone talks quietly. it can also be used to create peace. Although there is the boundary of spoken language between humans. Use of symbols: The final way that people used to communicate is the use of symbols. it is obvious that they are peaceful. one gets the indication that the person is nervous. When someone fidgets a lot. there are obviously other ways that people use to communicate with one another. When a person is yelling. Acting out what you mean or drawing a picture can often is very useful in getting your point across. anger. Facial expressions. however. Person’s tone of voice It is another type of communication. When someone has their hands on their hips it makes one think they are frustrated or bored. A smile can be used to show someone that you mean no harm. or sadness. A person who is sad often shows it by the tears flowing from their eyes. regardless of the language they are using. people can usually figure out what you are trying to say. When you walk into a room and smile. one thinks he or she is surprised. religion. it makes one think that the person is angry.thing to everyone. people are comforted by you. A person who is laughing gives the indication that they are happy and carefree. By using objects and actions to show what you mean. that you are defensive or upset about something. That's why highly accomplished communicators tailor their messages to the needs of the audience without compromising the integrity of the message. Eyes Eyes can be another important clue as to what someone is saying. A person can show they are angry at someone just by the way they look at them. body language. a frown can indicates disappointment. When a person raises his or her eyebrows. When a person waves their hands around a lot it makes one think they are angry or upset about something. their eyes reflect their happiness. A frown is used in the same way as a smile. regardless of your race. Some people use their hands to express their views and this is a big clue as to what they are saying. Crossing your arms in front of you. and symbols can collectively be used to get your point across. or social status. Body language It is another type of non-verbal communication. gives someone the idea. When someone smiles. Focusing on Others Many people have short attention spans and may not pay attention unless they are personally engaged throughout the communication process.
educational programs. sitcoms. Recent changes in communications technologies have been paralleled by social trends such as globalization. etc. Our work. web cams allow you to see each other while talking over the Internet and microphones allow you to have a conversation through your Computer. radio. which offer increasing efficiency and connectivity for business. To give a context to the new technological innovations of human communication. television broadcasting. Communication via Internet: One way in which the world has changed in the last 20 years is the global issue of the worldwide communication revolution. commercialization. we will look at the mass communications media of the radio. Newspapers.3. TV. One of the most important means of communication by pictures and sounds is the television. Just think of all that we see in just one hour of television-commercials. Technological changes in the media are deeply interrelated to social change. Most of what we learn comes from television. governments. lives. and individualization. and are affecting human communication with deep impact. The TV is another source that we can learn from about lands far away. and individuals. and super fast data transfer rates people can communicate across the globe and only pay local rates. business and even political matters to be carried out virtually across the globe. people. The focus of attention is the interaction of social.2 New Era Communication: Communication in the year 2000 and beyond: William Paisley says: ”Technological change had placed communication in the front lines of a social revolution”. Communication via Television: Communication and the way we (society) communicate have changed throughout our history. New communication technologies are being introduced at an incredible rate. especially via the Internet. E-mails have replaced the traditional letter or fax. magazines. The communication revolution has brought around many positive effects. Communication is a vital tool which aids us in breaking the distance barrier. Over the past decades there has been a monopoly in the telecommunications business. satellites. but now with the power of the internet. and places. You can sit in your living 7 . and most recently the internet all are very popular means of communication. and society have been changed by new technological innovations. Maybe the most affected area by new technologies is human communication area. which allows instantaneous communication across the globe. Internet service providers have developed allowing a new and convenient gateway for social interaction. TV is also used to convey messages and teach lessons to a generation that would rather watch a TV than read a book. cable television. In this day and age we as a global community are growing at a super fast rate. And these technologies are called communication technologies. and finally computer communication technology. technical and commercial factors.
4 Communication with opposite sex: First of all our communication with the opposite sex starts at our own home.3 Communication in your Class: How do you get students interacting in the classroom? • • • • • • Asking questions Case studies Group work Problems Simulations Games 3. The concept has been around for some time now but has been mainly utilizing communication protocols that exist for voice based communication. as shown by how much time is spent staring at its screen. just-in-time and real time control. which provides a set of basic building blocks and User Applications. which determine a set of operations that must be carried out efficiently on demand. tighter communications between clients and hosts. reduced time spent on paperwork. This paper summarizes technological changes that are underway and describes their impact on wireless computing development and implementation. But when each of us has an opportunity to communicate with a lady who is not our relative our behavior takes a U-tern and there we become a typical man. Television is a huge influence on our daily lives. Wireless Computing is governed by two general forces: Technology.room while visiting Europe. While communicating with the opposite sex you should keep in mind then regard of one another. 8 . It is a kind of training for our next life. we should follow those golden rules provided by Islam. Here I have to say that As Islam says us to communicate with opposite sex. 3. Asia. or even Australia. Beyond the thinking of sex description we should lay stress on our goals and achievements. Wireless Communication Abstract Wireless technology can provide many benefits to computing including faster response to queries. As a Muslim we have a great regard of them but in the western countries where family relations are going to end these relations are not very powerful. It is not intended to replace wired data communication but instead to be utilized in areas that it would be otherwise impossible to communicate using wires. As a man first of all the opposite sex we have to communicate with are our mother and sisters. increased online time for users. 1 Introduction Wireless computing is the topic of much conversation today. It also describes the applications that influence the development and implementation of wireless computing and shows what current systems offer. As a human being every one has equal rights and every one should have equal opportunities.
Is it wrong that we raise our boys and girls differently? That is a question that stems back many years and cannot be answered in this paper.As a woman. “In closing…” or “In summary…”) and conclude.5 Communication to the audience: Speaking to an audience can be fun and exciting. Women are from Venus" we are very different. Ask yourself: • • Why am I giving the presentation? What do I want the audience to take away from the presentation? Second.The Key to Successful Speaking. • • Their familiarity with the presentation topic will determine the level at which you present your speech.. first determine your objective. When in doubt. "Men are from Mars. Males and females have definite different communication styles. clearly and concisely. and personal situations. so highlight the most important parts. but why does it seem that way? We are raised under different norms. 9 . the higher the risk of boredom . Tell them what you have told them (For instance. we respond differently under various professional. To ensure your presentation is effective. Like the book title implies. Preparation . 3.. However. use the “tell ‘them” structure: • • • Tell them what you are going to tell them (For instance. lack of preparation or not clearly defining the presentation’s goals and its audience can make even the bestintended presentation a complete disaster. Your audience will not remember every point of your presentation. The longer the presentation. But it is a great misery that the today’s women have forgotten the words taught to them by Islam. We are not from different planets. Achieving Clarity and Impact Keep your presentation short and simple. Tell them the key points. expanding and illustrating each one. social. one should keep in mind the Islamic restrictions and conditions to communicate with the opposite sex. determine your audience. Now taking the advantage of saying new era requirements our women have also started following the western women which is causing great disaster to our community. and as a result. family relations and traditions. “In this presentation I will show you…”).
focus on the needs of the audience. these types of communications are continually exchanged. Enhancing your communications: • Because gestures can both compliment and contradict your message. your overall body language. such as gestures. 3. Take a public speaking course at a local college or university. and the voice in which you offer the exchange. your posture. making it crucial that you pay attention to your actions. however. Videotape yourself going through the presentation. eye contact. 10 . participants begin to doodle or chat amongst themselves. Instead. It’s also how you “say” it – taking into account your eyes. be mindful of these. facial expressions. These are oftentimes offered as night courses and are usually very inexpensive. oftentimes without much planning or even the thought that such communications are taking place. Then. While the words may not come right back to you.Tips and Techniques Tips to help make your presentation a smashing success: • • • • • • • Avoid too many statistics and confusing information in your presentation. Importance of Non-Verbal Communication: For instance. Visualize yourself succeeding. run through the video and make changes according to your thoughts on the taped presentation. relying on nonverbal cues. Begin by breathing. Before the presentation. If. during your meeting. an active dialogue is engaged with the use of words. it is best to start with the very basics: your knowledge of verbal and non-verbal communications. pause for a moment and remember your objective. even your appearance at the time the communication is exchanged. All you need to do this is a video camera and a tripod. this will help keep you on track and may even help you to think of additional thoughts and ideas your audience will benefit from hearing. as well as the nonverbal cues of those around you. non-verbal communication takes place. even clothing and personal space. while providing you with important skills that will enhance your confidence in this area. In the workplace. In verbal communication. they are no longer paying attention to you: Your message has become boring or your delivery is no longer engaging. If you forget your words. Nonverbal cues are very powerful.6 Communication in your organization: To ensure successful communications within your organization. At the same time. put this information in a handout for participants to refer to at a later date. it’s not always just what you say.
Do not invade their personal space by getting too close and do not confuse communications by trying to exchange messages from too far away. Communicating well takes practice and effort. Once everyone feels heard and understood. Eye contact can be a signal of interest. then the process can move to generating new solutions to resolve the conflict. when we feel heard. which can reflect attitudes and emotions. there are more opportunities for communication -. Clothing is important. Family Communication It is important that families establish good lines of communication so that all family members can feel heard and understood and conflicts can be resolved.7 Communication for you and your family: Communication is the basic building block of our relationships. 3. Families are faced with balancing the needs and wants of many different people. A family that can communicate well: Can handle stressors that arise Can resolve daily conflicts. whether parent. 11 .but rather that a “new solution” has been found. Posture can also be used to more effectively communicate your message. even a sign of honesty and credibility. we are less angry. It will take time and effort to develop these new communication skills.• • • • • Eye contact is an important step in sending and receiving messages. We all have had experiences where (1) We have felt heard and understood and we’ve all had experiences (2) Where we have felt misunderstood and even ignored. Developing good communication skills is critical for successful relationships. child. Generally. It is through communication that we convey our thoughts. Compromise does not mean that there is a winner and a loser -. It is impossible for everyone’s needs to be met all the time. Families must learn to compromise.and greater chances for conflict to arise.paraphrasing the points of view of other family members. stressed. Be mindful of people’s personal space when communicating. spouse. Each person’s request needs to be considered. By dressing for your job. Communication is a two-way process. and connection to one another. Everyone needs to use their active listening skills (outlined before) -. Feeling heard and understood also develops trust and caring between people. a signal of recognition. you show respect for the values and conventions of your organization. More people = more complex communication. Naturally conflicts are going to arise. and more open to resolving problems than when we feel misunderstood. and will raise children who are able to communicate well for the rest of their lives. Closely linked to eye contact are facial expressions. or sibling relationship. With more people. Each person’s opinion needs to be heard. feelings.
When we actively listen to children. behavior towards other people and the most important thing. • Children learn about communication from how we respond to them and how we communicate with them.9 Communication with strangers: A stranger is defined as a man. we should give him very good impression about ourselves. which means learning both how to express themselves clearly and how to listen to others. • First impression is the last impression. When a man meets with a stranger. We don’t know about his expectations about us and we also have our own expectations about a man who is first time in front of our sight. the behavior towards himself. • Finally. children learn the most by communicating with us and by watching how adults communicate with each other. 3. it was his first impression which determines the other person his attitude. kindness. It is his communication which determines us the behavior. 12 . When you meet a stranger you can know best about him by listening to him. we should keep in mind some things as follows: • We should keep in mind the age of the stranger. we are letting them know that they can send a message and that their message is important to us. If the stranger has good communication.3. it is important that we give them our full attention -listening for the feelings as well as the content of their message. The first impression we got from a stranger is through his communication. personality. They are learning how to get the attention of others and how to get their message across. From the moment children begin to utter sounds. They are also learning that communication is a two-way process. I mean good verbal and non-verbal communication than he leaves a very good impression on us and sometimes we can’t forget him throughout our life. expressions and conduct of him for us. they are learning how to communicate.8 Communication with the Children: Children need to be taught how to communicate well. As noted before. whom we are going to meet for the first time and we are not introduced to him. • One of the basic steps in teaching our children how to communicate well is for us to listen actively to them. We need to be sure to be good role models and to take the time to listen and clearly send our own messages. We must restrain from offering advice right away. During communication with the strangers. we don’t know what his expressions will be when he see us.
Written. Next. We follow the process through these steps (barriers) given below: 4. the audience and the context in which the message is delivered.Failure to understand who you are communicating to will result in delivering messages that are misunderstood. what is communicated and what is left out..Communication Process: 4. oral and nonverbal communications are effected by the sender’s tone.2 Communication Barriers Sender. validity of the argument. receiver. To be an effective communicator and to get your point across without misunderstanding and confusion. feedback and context .1 The Importance of Occupying Communication Steps: Communication consists of sender.4.. with intellect allowing us the ability to reason and emotion allowing us to present motivational appeals. In the business arena. To establish yourself as an effective communicator. this involves displaying knowledge of the subject. your goal should be to lessen the frequency of these steps (barriers) at each stage of this process with clear.see the diagram below. You must also know your audience (individuals or groups to which you are delivering your message). ultimately changing minds and actions. consider the message itself. channel. concise.. well-planned communications. as well as your individual style of communicating. accurate.. you must first establish credibility.. Message. Channel. message.. Messages also have intellectual and emotional components. 13 . method of organization.
e.. Your audience will provide you with feedback. The situation in which your message is delivered is the context. When in doubt here. This may include the surrounding environment or broader culture (i. your audience also enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message and their response. Pay close attention to this feedback as it is crucial to ensuring the audience understood your message. memos and reports. international cultures. with verbal including face-to-face meetings.. To be a successful communicator.). 5.Communication Skills as a subject: In the most of the educational institutions. Context.Messages are conveyed through channels. etc. or contains errors.. These messages are delivered to an audience. Communication helps them in their 14 . you should consider these before delivering your message. making sure you can converse and deliver your message to people of different backgrounds and cultures within your own organization. It is mostly included in the courses of professional education . corporate culture.. you have in your mind the actions or reactions you hope your message prompts from this audience. Receiver. Keep in mind. and written including letters. 4.The reason behind this is that the students become mature at this level and they can now realize the importance of communication. telephone and videoconferencing. especially in today’s ultra-busy society. verbal and nonverbal reactions to your communicated message. Let’s begin with the message itself. you need to work to understand your audience’s culture. emails. Barriers in context tend to stem from senders offering too much information too fast. acting appropriately. Use of poor verbal and body language can also confuse the message. disorganized. in this country and even abroad.3 Removing Barriers At All These Steps: To deliver your messages effectively. Once you understand this.. No doubt.. you can expect the message to be misunderstood and misinterpreted. It is best to be mindful of the demands on other people’s time. It is done so that the students should learn much about Communication skills. Feedback. less is oftentimes more. you must commit to breaking down the barriers that exist in each of these stages of the communication process. If your message is too lengthy. Communication skills are included as a subject carrying reasonable marks.
• The first and second comment is wrong as they think that community teaches them. Some of them are as follows: 15 . They think that it is just wastage of time and money. They can pass a lot of hours in reading our main subjects then why not they read Communication skills as much as those subjects 6. This comment is true up to some extent. • Every subject takes a time when is included in the text. • Nothing is so much easy in this world. So first of all considering this subject easy is not correct. There are many points discussed in Islam related to Communication.).U. As for as communication is concerned.H) was IQRA (read) which is one way of communication taught by Great Allah to His last Prophet Hazrat Muhammad (P. in their home and in the society in which they are living.Islamic point of view about Communication: Islamic approach to everything is universal.B.B.They have many arguments in their favors. concise and comprehensive. • They argue that they are learning communication skills from the moment they born.H.It enables them to read more and more about that subject. The subjects are added in the texts to teach students the basics of that subject . It doesn’t teach a man social manners but it is only the text which teach us the communication skills of great people which we may follow. • They argue that this subject is so simple that they can learn it without any teaching or as a course subject. Some students realize that they don’t have the need to learn communication skills. Some of them are as follows: • They give comment that living in a community gives them knowledge of communicating with others.professional life while they are in their job. They think that communication skills are not necessary for the Students . • They say that this subject waste their time a lot. Same is the case with Communication skills when we are taught basics we follow the path and read more and more. Really it takes a very long time to make professional reports. presentations etc Now here are the answers of their arguments as given by the people in favor of teaching and learning Communication skills.U. Islam gives us golden rules and principles of communicating with others in all circumstances. As every one of us knows that Islam gives so much stress on communication that the first word said in the first Revelation on Holy Prophet Hazrat Muhammad (P.
Islam is a religion which gives us insight to pay a great attention to each other. During communication he taught us the great moralities of life. Murrow says: “I wish people who have trouble communicating would just shut up“.Communication in the eye of great people: Anne Morrow Lindbergh says: “Good communication is as stimulating as black coffee and just as hard to sleep after”. Rollo May says: “Let us make a special effort to stop communicating with each other. Holy Prophet Hazrat Muhammad (P.H) is the greatest communicator of mankind. • Islam gives stress to avoid misuse of tongue. Tom Lehrer says: 16 . Islamic ways to pass our life. Frank Moore Colby says: “People say conversation is a lost art. He was the messenger of Allah on the earth who taught us that there is no one but Allah.U. Islam teaches us to call one other by proper names for that it gives a man great contentment to be called by a good name. • Islam says to get Knowledge (the basic tool for communication) from MAHAD to LAHAD Our Holy Prophet Hazrat Muhammad (P. so we can have some conversation“. As far as communication to an audience is concerned. 7. It shows that how much Islam concerned about the manners of communication. Edward R. how often I have wished it were”. Every Muslim prays for the happiness of other Muslim before saying anything else.H) has said: He who doesn’t respect his elders and doesn’t care the youngsters is not among of us”.U.B. He was taught by Allah to communicate with the people and convince them the reality and facts of the world. Islamic conditions and much more. Islam teaches us to think about the mental level of audience and then speak. We are advised to talk when we have something otherwise let our mouth shut.• • • • Exchanging Salaam on meeting. Islam teaches us not to communicate Knowledge to those who are not capable of handling it.B.
if fifteen minutes. Buck says: “Communication leads to community. especially if it be somewhat complicated. Kotter says: “The right to be heard does not automatically include right to be taken seriously”. Try the experiment of communicating.“Think like a wise man but communicate in the language of the people“. Community. with fullness and accuracy.. Humphrey says: “Argument is the worst sort of conversation”. to understanding. Intimacy and mutual valuing”. I need a week for preparation. I am ready now”. Jonathan Swift says: “The more elaborate our means of communication. Joseph Priestley says: “Self-expression must pass into communication for its fulfillment”. Woodrow Wilson says: “If I am to speak ten minutes. Conclusion 17 . William Butler Yeats says: “Most men had rather say a smart thing than do a good one”. and you will find your own attitude toward your experience changing. that is. if half an hour. three days. Hubert H.. if an hour. two days. and communication. some experience to another. Pearl S. the less we communicate”.. John P. John Dewey says: “There is more than a verbal tie between the words common.
Criticism on COM. Skills: Communication is defined in the American Heritage Dictionary as the exchange of thoughts. and or information. The Army has only the chain of commands.Benefits of COM. and laterally among adjacent organizations. leaders issue orders and instructions and Convey policies. units. Communication is the foundation for sharing information between people to ensure that everything is understood and can be acted upon. and organizations is essential to efficient and effective mission accomplishment. Through this chain of command. accurate and immortal but Allah”. In the first thinking it seems that communication skills have no disadvantage but looking deep into the topic realize that as everything has its misuses. People don’t used to collide for little matters as in these days because they have less meanings of what the other man is saying. Skills: “Nothing is complete. Recommendations: 18 . To have an excellent communication. “Things are not good or bad. Someone has rightly said: “Every two people look at the same thing with different eye”. but thinking makes them so”. Critical theorists believe that humans have free will. Now a day’s people give wrong meaning to one another’s communication and find a way to collide with each other. one has to ensure that he is very skillful in his communication and he can deal with every kind of person. A healthy chain of communication can brought a revolutionary change in organization. people can’t communicate well. and can make their own decisions. The critical paradigm suggests that humans are living in an illusion. but need to grasp reality. So less number of misunderstandings existed among them. Without good communication. Another reason communication is important is because you leaves others out of the loop and they can not inform higher the proper status of what is going on. mission fails and others cannot help to fulfill the mission. up and down. but also believe the world is socially constructed. This is the basis of all communication. Communication among individuals. Two way communications is much more efficient than one way communication. the chain of command and NCO channel. teams. . expressions. communication skills also has. Mission accomplishment depends on information passing accurately to and from subordinates and leaders. In the old age when communication was not very strong.
As a student I can realize that many things become hurdle in the way of good student communication and how they should be removed.Suggestions for the Students to have Good Communication skills: Really Communication skills are very necessary for the Students . For example: 1.So don’t impose your thinking on others. 3. When we assume we know what others are thinking.instead of listening to them. or that they should know what we are thinking. All of these things can brought a revolutionary change in our students . Be sure that we do not know others thoughts than how we expect that they know our thoughts. When we assume we know what is right for others and try to convince them of this. BIBLIOGRAPHY 19 . When we focus on what we want to say while others are talking -.A Good student is the one who follow what he is being asked to do. When we bring up other problems and issues unrelated to the topic at hand. 2. Be sure for good communication don’t think anything else than the matter that is being discussed. Be sure that what is right for you may be harmful to others . Be sure that you are completely indulged in listening to him who have listened you before. A student has many weak points which can only be removed by teaching him how to communicate well with others. 4.
com 5. p.com 11. The articles of some writers are also included in this report whose personal net ids are also included in this list. www. http://www.yingsakfood.fsverizonwireless. FowlerKel@aol.com 19.com 3. Other sources are my personal observations.directessays. www.udel.mindtools.vccs.directessays.com 9. www. www. www.com 23. www. 5 20 .com INDEX Benefits.marshalltraining.com 7.howtotalkwithconfidence.com 24.altavista. www. www.zoot2. radio and other sources.edu. www. 6 Careful proofing. www.org/resources_engcomissues.drzimmerman.netessays. 20 Body Language. www.net 6 email@example.com 10.co.edu.uk 12.Internet is very helpful to me in making this report.unimelb. television.biz 8. www.wordmagic.roberthalftechnology. www.au 14. www.com 16. The sites and links used to gather material are: 1.findlay.com/communicationskills/ 22.edu.com 4.com/ 18.com/ 17. experiences.php 20. www.itde. www.edu.com 21. newspapers.com 13.edu 15. www. I have got a lot of material to prepare this report from internet. http://www. 18 Bibliography.quotationspage. www. www.au 2.
6 Guidelines.. 6………. 10 Eyes. 14 Communication to the audience. 21 . 7 Communication with children. 10 Introduction. 11 Feedback.Channel. 9 Universal Communication. Communication in your class. 14 Recommendations. 13 Communication Barriers. 5 Communication via Internet. Person’s tone of voice. 5………. Context. 3……… Message. 6…. 9 Communication Types. 14 Focusing on others. 6 Wireless Communication. 13 Smile. 3 Importance of Non Verbal Communication. 7……… Writing Skills. 9 Receiver. 11……… Conclusion. 1 Islamic point of view. 8 Communication in your organization. 5 Use of Symbols. Preparation. 3 Tips and Techniques. 17……. 13 Communication in the year 2000 and beyond. 14 Sender. 15 Listening Skills. 10 Communication Skills as a Subject. 5 Speaking Skills. 19 Removing Barriers. 18 Enhancing Communication. 14 Criticism. 4………. 7 Communication via Television. 13 New Era Communication. 6 Family Communication.
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