Stump, Shannon

From: Sent: To:

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9:30-10:30 a.m. Wednesday, May 9 Academic Council Meeting Location: Solitude Room. The Inn

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Subject:

Smith, Sandra Monday, May 07, 2007 2:54 PM Hincker, Larry; Byers, Ralph; Weaver, Jim; Redican, Kerry; Heidbreder, Kay; Benson, Richard; Davis, Jack; Gerhardt Schurig; Hitchingham, Eileen; Niles, Jerome; Kelly, Mike; Chang, Lay Nam; Quisenberry, Sharron; Sorensen, Richard; Blythe, Erv; Fenwick, Brad; Ford, David; DePauw, Karen; Dooley, John; Flanagan, Elizabeth; Hikes, Zenobia; Hyaft, James; McNamee, Mark; O'Rourke, Kim; Shelton, M. Dwight; Smoot, Ray; Tom Tillar Evans, Susan; White, Deidre; Smith, Carmela; Smith, Patricia; Oliver, Emily; Jones, Denise; Martin, Cynthia; Morgan, Joyce; Norman, Sheila; Perkins, Linda; Quarterman, Peggy; Roberson, Elizabeth; Stearns, Diane; Donna Sanzenbach; Dottie Kirkland; Feuerbach, Nancy; Hayes, Angela; Council, Keohi; Kingrea, Terry; Nora Lucas; Pettry, Pam; Price, Linda; Fleet, Shirley; Snider, Connie; Stump, Shannon; Williams, Gail S.; Wright, Teresa This Week's Academic Council Meeting Changed to May 9

To Members of the President's Academic Council:
Due to scheduling issues beyond our control, it has become necessary to move the Academic Council Meeting from May 10 to Wednesday, May 9, 9:30-10:30 a.m. at The lnn in Solitude room. Please let me know if you will be attending or the name of your representative.

Thank you. Sandy

Sandra W. Smith Administrative Assistant to the President Virginia Tech (0131) Blacksburg, Virginia 24061 5401231-6231 ssmith@vt.edu

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Facsimile: (540) 231-0146

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bias Why we won't leam from Virginia Tech: The problem with hindsight
Pagc Lest Updat d: Wbdnesday, August oE, 2clo7 10:31 AM P'cific

Policeone Columl
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of experl $,nters Prc valuable insight ftor

dassroom experien To submit artides o eligLhelq and indu' background/Cv anc
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Why we won't leam from Virginia Tech: The problem with hindsight bias
By Dave Smith Lead Street.l$UnaEdL]sellinal Instructor

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and insane young have prevented the-tragedy. lt was a clearly preventable and easily'predllable incidentl An obviously violent get away? Obviously he man and a homicide re-port-ed two trours earlier, wtlat else could it mean? Sinca when do murderets try lo .we know rr,ould retum and murd;r dozens ot sludents and professors on the campus...so obvious because we ktow il happened. the ending of this story.
tt,s that certainty, thal k',owirg, that changes things, kills ambiguity, doubt and probability ot any other ending.to this series of events. lt's knoiring what nnally happenea, that changes our memory of 6vsnts. lt's a phenomenon that erieds us constantly, continuously and unconsciousty; it's invisible.

that lhey could In the days fottowing the mass kiltings on the c€mpus of Virginia Tech, a broad anay of experts waxed eloquently

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Thursday,I .,1 lltan smuggles-q

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Eli-lp-diu rrCo-ol search for bidoe

This phenomenon has a name: hindsight bias. lt's also kno\,vn as 'creeping determinism' to bettar descdbe its relentless and unoerceived affect lt's lhe direcl result of knowing the ending of a story or event that was totally ambiguous when it began. lt tums out hindsight is not only 2ol20: ii is also a false eye charl oftho pastl Uncertainty and ambiguity are lhe constant companions of our conscious processes, whether we are watching a movie or responding to a crime-in-progress. Who's ihe good guy and who's the bad guy? Vviat twist will lhe plot take and how will the story end?
Have you noticed that watching a thnller is never as scary or exclting the second time you watcft it... you know the ending! Our conscious mind deals with movies and real life the same way: by using the past (our memory) and predicting the future. The thing lhat makes a movie scary is imposing unexpected (or in some cases expected) events on the audience. In real life, we try to predicl events based on pasl events, which is still the besl way to guess what will happen Novel or unfamiliar circumstances force us to use associated memories, as close to the present context as possible to make

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prediclions. Unfamiliar situations create greater anxiety and more likelihood of enor. Therefore, our @nscious mind searches for the familiar, sometimes finding lhe right aclion, sometimes the wrong one.
Stitl we generate a plan. Plans a|e called 'remembered

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fulures'and we ah ays joke about having a plan so we have something to

abandon in a cdsisl Plans otten fail us since we are merely predicting and cannot know what will happen. After an event has passed, it's easy to see what we st ould have seen c€ming. Hindsight bias mskes the siould seem so obvious, when, in fact, it was notl Whether you?e the officer whose decision is being reviewBd or the one doing the reviewing, understanding the phenomenon ol seeping deteminism is essenlial to undarstand what occuned,'and to leam trom the svsnt.
One potice aclion certain to be reviewed is a shooting. Assume you rBspond to a disturbance call and end up shooting subjecl A. You will immediately write or verbally reporl your interpretation ot what occuned. Horvever, something has happened to your memory of the event In comparison to your having scfuart experienced the event. You've forgotten or reinterpreted all of the amblgulties you faced at the scene; creating a smooth flow-of-events that seem to inevitably lead to the shooting. That is ho , you wlll probabty write your report as if all of the cues and all ot the signs pointed to ard a shooting and you were inexorably led to that end. You'lltoryet the ambiguity created by Eubiects B, C, D and E, and their actions. You'll forget your

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Droblem wlth hrndslght blas why we won't leam trom vlrgmla I ech: lhe

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concemswithdepartmentalpoliciesCertaindoubtswitlbe.JorsoTen:dglbiaboulyourb-ackupandhow-concemedyoursupeMsor a as y6u walked into what was shortly to become going rnrouPlt is with time spent on catts anO arr tne oitrJ irroughts -y9-uj InTd re@lleclion ot lhe expenence ro i;; nnar o-utcoire tiirr be d-ropped from the crime scsne. A' hings not reEvanl
plot-line Havingservedonshootingrevia^,boafds.|eimete||youoneofthefirstquesuonsesked:.cou|dtheofflcerhaveavoidedthe -r.yil'i-"i could ha\€l'This question assumes 8 timeline or t-r'r" shooting?. The coneo set of """pecl ""tr"-i"r'1, unc"rrainty. nat tite is a linear equabon with a modest "n"y"r," simirar ro watchins a mouie ror me seffiiiiriiltiiri]i,ioir"iiti variiltes. ano sini'pty changing x will lead to Y with certainty' particutatly actions involving human interaclion streelwise administtators This ignores the dynamic nature ot the real \r,,orld, two But iustitying oi o.iiilng O"r"tit'inism and knofl-thai shootings, like the leng.o' -runaons to, rr" investioators intuitivety , boards. rhEy a6rve. as a feedback_mechanism for or "ti"-J "ojr"t o"nri teviewed in the coirtext of the organizational environment' musl be'eviei organizationat leaming. fhe Oecisionsl;O-aaions ot oiicers potiry anO supervision, training and the sreet or expedation ,o gror Does rhe department

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!,\€ leam the rioht tesson trom the review? lt's so easy to iudge and This same problem exists in case studies of ofiicers kitted. Did an rno* tltr!-"-no oiitte srory ano trink we have folund the one vatiabl€ io account lor the tailing ol inlo find flaws. Especially *,tr"n tail to take ilsume ro oie is'to raiD. rtrese siigte variaue analyses leave us teamingdisabled' since we might hav; saved his llte No problem' he failed' account the entire context ot ttre sltuation. rne oflic€r did x, and we teac6 Y, whicfi we're okayl

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perhaps . . . we must try to recreate the context of lhe incident to include the ambiguities and parspectives faced by the ofiicer' This panicipant or an inwstigator. Does the organizalion vo, rult oo ir y'ou are invoveJin a hlgh profile incjdent,.eithar as a present? whai was known and unknown by the ofticer Draclice what it preacnes ano reacnesi vvhat-environmental variables were ipon amvinEf Vunt were the human variabtes in terms of numbet, aclions, etc ? predic{oE v,,ould anyone have to expecl a shooling two Maybe this is a good time to retrack the virginia Tech shootings. wtlat young men dO lve have in this country that hours after a double homicide that looked li-ke an enraged lover? Ho , many disturbed police officers on campuses all over this nation The stalk without killing? The real lesson here is thal we have so many unarmei leaming point is to arm them, but lhat witl not recognized thanks to hindsight bias' police failed by not closing a-campus the size of a city, Experts will all ctaim they could ha\€ easity predicited this tragedy that the health experls will anil mosty btaming will 6e the tocus ot the riental energies of the peopla reMarring lhis tenible eventl Mental (as \r'le if iave some magical claim to h;ve easit been abte to see this villain's sympaoms and stopped him long betore he struck porin to Oefain toffs we think might be a threat bisea on thair isolation trom others.) lt reminds us of lhe science fiction movie. 'Minodty we only had Rapott, wiere people are anesled and convicled because they lvould have committed a crime in the future.lf liws. hore sensitivity classes, more counselors...jusl nol more law enforcement ollicers with guns. more do Here's the lesson: On your calls, remember, all people are ambiguous. problematic: they must be attended to at some level You guard and your not kno , the ending of the next call and nothing can be assumed about anything that would cause you to lei your awareness dorn. When you sit down to write ihe story of the incident you iust exPerienced, you musl account for creeping your mind atd determinism. Remember, your memory will have eliminated the ambiguity and uncertainty. You need to recreate it in in your report. Review each decision you made along the way. Ask yoursell what other choices were available and what the context of the Situation told you aboul the consequences of any one deci;ion. V$at ted you lo anticipate that consequence for that action, and why would you seek or svoid it? Rec€ll ihe aciions of all the aciors (good and bad) and record them as you par"e,vad them the tirsl time, withoul clear knowledge of who is good, bad or simpty a wiiress. This m;ntal naiveG may help t|ainers, investigatoB and administralors analyze incidents more effectively. lt could maie leaming more dramslic tor students and organizalions. This mental approach allows for adjusting iraining and policies that may adverseiy affect the pertormance of our personnel, lt sbo exptains why decisions were made which ofien appear irrational in hindslght. Officers entering every sltuation are weighing agency and supervlsory issues, liability issues, safeiy issues and peer and observer pressures, knoiing thit this may Ae a completely novel and unique incidenl wlth risks they've never seen before. Police work is a beticate balancing-of risk factors, and the ehect of creeping determinism is to make the resuli seem predetermined, imminenl and avoidable. Unfortunately, lite isn'l so cut and dried. Alt decisiorc coniain risk. In law entorcement we make decbions attempting to mftigate or @ntrol those risks. Training, policies and experience alt help or hinder us in any given situation. All of our life in the present. The now ls novel and uncertain to some degree, yel we still try to create certainty. Untortunately, certainty only exists in the past, in our memoties. In critical incidents the key is to understand wiat may have led lo the office/s decision-makin-g under the stress of the incident and leam from that. We should revere their sacritice and be willing to examine everything thal 'r\€ighs on their decision making. This shoutd include agency factoB that might need coneclion. Humans en, organizations Cn and mamory often interferes with the identification ol the root causes of those mistakes. Fslse certainty that someliing was obviously going to happen hinders our leaming. We cannot live in a free gociety and eliminate risks of violence like we saw in Virginia. HoweGr, the pseudo-predictability of thls event by all the talking heads and the facl that they know the ending of these events illl prevent society and law enforcement trom leaming the real and imPorlant lessons ot this event.
By understanding hindsight bias we can attempt lo creaie the context and ambiguity ot thls ctisis that we are analyzing We will then be able to more effectively identity factors that lead to the decisions and subsaquent actions. In doing this, we leam more, organizations adapt quicker and officers receive betier training, policies and supeMsion, This ultimately gives us greater

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Whywewon'tlearnfromVirginiaTech:Theproblemwithhindsightbias

Drediciau|ityincrisesandimprovesouroddsofwinn|ngh|gh'isksitualiong.
More on the VA Te€fi Active Shooter lncident

-

Reterences:
qI^EVE^RY^DAY THINGS New Donatd A. Ndman,Ph.D. (198E)' THE PSYCHoLOGY

York Basic Books'

UNCERTAINTY. Jou."r or e*p"iti"il] e-iviit;99-1' -v;;,8;;;;:^;;;, ph.a ti ses). s'a,iiiEiirN'o ioiiseFErY. N6.v tirunswick rransac'tion Publishers'

Fisdlo||'8.(1975).H|NDS|GHT.ioies]eii._r-riiiriecrorowc<jiiirrlowr-eoeeoNJUDGMENTUNDER Porcsltion and Psrlormsncs' 1' 288-299'

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pfovidsd trao to su'om law onforcement professionals' The catibre Pre3s streel suMval Ne$Fllne i8 a u€ekly l]3ining^s-news'lelt6f q$tom-witten training articles rainarea in ldes and has diafibuted needy l.ooo pubtished by pdiceon".-r, r," t"*!iin" readership .t2 yeaB. Authors have inaudfi'ir" of ni n"Uon'" bading ttain€;a; law enf;rcamer administrators and over th€ a slzes. To sub3ctlbe, visit \r!"./w.calibEoress com pafol ofi*o O top go*nlii"niom&ii-fror spans from "gencies

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Hincker, Larry

From:

Sent:

To:

Govemors Update Mailing List[govupdate@govemor.virginia.gov] Saturday, Apnl21,2007 4:07 pM GovemorsUpdate mailing list

Subrect Govemo/s News Release

COMMONWEALTH OF WRGINIA
Offrce of the Governor
Timothy M. Kaine Govcrnor
T1OR

IMMEDIATE RELEASE April2l,2007

Cotrtact: Phone: Cell Phone: Internet:

Kevin Hatl

(804)22*A60
(804) 3919406

www.governor.virginia.gey

GOVERNOR KAINE ANNOUNCES FINAL TWO APPOINTMENTS TO VIRGINIA ]ECH REVIEW PANEL

-

TriData Corporation

to

provide research, support services _

RICHMOND

independent panel that

-

Govemor_Timothy M. Kaine today annsunsed two additional appointments to the will evaluate circumstancessurrounding tUonauy;t t ug"dy at virginia Tech.

The Honorable Diane M. Stricktand served as ajudge of the 23rd Judicial Circuit Court in Roanoke County and the cities ofRoanoke and Salem beiw; 1989 and 2003. prior to that, she served two years as a Generat Disbict-Court judge- After 15 years on the bench, Judge Strickland now works for The McGammon Group, a legding mediation and arbitation firm. Retentf, she co-chaired a twoyear study by the Boyd-Graves Conference on issues sunounding involuntary mental commitment.

Carroll Ann Ellis is Director of the Fairfax County Police Deparment's Victim Services Divisio& and frequently provides comm'nities with trainiirg and technical assistance on the impact ot members. Ellis serves as a faculty."rLr at tne igtjs National e.ua"1nv"'tr,. -n9rrycia9-91family National Victim Assistance Academy, and Northern Virginia community college.

. - .*It is important that this independent review include a look at the ways our public safety and judicial systems address the challenges of individuals with mental health issues, and Judge Strickland's ?pe19199 and insights in this area will be extemely valuable," Governor Kaine said. ,,in uaaiii*, carroll Ellis has been a pioneer in.the .development of services desigrred to meet the specific needs of crime victims and witnesses, and that is another key perspective thai mustbe included in this ieview."
Judge strickland and]vls. Ellis_complete al gight-perpon review panel led by rerired Virginia state Police Superintendent Gerald Meseengilt. othi panel r"*u.rc p.l"uiously announcea in-ctuae former u.s. Homeland Security l::t"gry anl rennsytvania Governor iom Ridge, former state Council ofHigher Education for Virginia director Coraon Devies, r"ti."a rsl Nltional Center for the 'Analysis of Violent Crime administator Roger L. I)epue, notea ciritd and adolescent psychiarrist or. Aradhana A. "Bela" Sood, and Dr. Marcus L. Martin, assistant dean for the Schoof oiMedicine at

4/21t2007

c 0,11 4

Page2 ot'Z

ttre University of Virginia.

In additio4 Governor Kaine announccd today that Tr.lDrtr Coraoretion of Arlingon, Va., will provide research and staff support for thc indcpcodd rwicn' pancl. TriData is one of the nation's leading managqlpnf consrlting finns, ed specializcs in providing analysis in the areas of emergency preparedness aDd €,o€rgeocy rcsponse, irclding asscsws oathe response to Hurricane Isabel and the Columbinc High School shooting. Information on ths timc and loccion oftb rwicwpmcl's meetings anticipued the grop will produce initial rcconncodrtioos by this fall.

wil

be forthcoming. It is

###

4Dtn0a7

Page 1 of 3

Hincker, Larry

From:

SPencer, Nonine BaileY SaturdaY, APril 21,2007 10:42PM Hincker, Larry; Owczarski, Mark

Sent:

To:

SubJect RE: Attn: Dr. Norrine Bailey Spencer

Larry and Mark,
Ed and I slipped away to Pennsylvania last night to attend a memorial service today of a life-long fricnd of mine with whom we often vacationed. Manv tears have been shed this week for nrecious iost people.

I would prefer not to respond on yield until after May I (as we always do) on the numbers.
However, in terms of people who have written" I am overwhelmed with the number of people who have confirmed that their decision to enroll here was confirmed by the spirit and community the,v saw. Some are on post-it notes with their response form and others are eloquent notes and some are e-maiis in response to our electronic Hokie neu's sent just yester&y. There are fewer than five that said thev could not send their student until we could guarantee their safety, have a new presidenVpolice chief/etc. and two of these were intemational. There are also, alas, some crank notes about how we admitted a ---fill in the blank--instead of their son and daughter and a few threats which I have forwarded to wendell. If you would like me to do something on the very positive response in notes, I will do so when I rerum Tuesday from a conference here in Baltimore tomorrow through Monday night. (lt is hard not to be there Monday but David thought I should be here with professional collelgues, to shorv e go on and meet my commitnents here. Sigh.)

In terms of the numbers, we made offers to yield 5000 freshman (same sizr as last year); and as of Friday we are just where we were last 4/20 (about60% of the class is in); these numbers are nor rcliable thoug} until it is "over" with the National Response Date of May L Too many things can intervene--the illness ofaprocessing staffperson, an unanticipated tagedy, to whit, etc. I am iuppy to sharc this data with. David, Dwight lou- but not the press. I have asked our IT person to start tiicking the cancellations starting 4/15 from this year, 2006, and 2005.

pj

I ary happy to discuss anytime you call (cell 357-0068) so that you feel informed about,what I am seeing. Godspeed to you both. I would not wish this past week on anyone but so admire your conducr and hope you too are receiving these e-mails of zupport from colleagues. I am going to rry,-to stan responding in some way to what is now over 800 of them.
Norrine

Sent

From: Hincker, Larry
Sat 2007-04-21 18:08

To: Owczarski, Mark; Spencer, Norrine Bailery Subject RE: Attn: Dr. Norrine Bailey Spencer
Why can't we respond that we will have no idea until after May 1 of any class profile. This story is not yet here.
Larry Hincker

1/22t2007

Pase 2 ol

3

Associate Vice President University Relations Virginia Tech

314 Buruss Hall
Blacksburg, VA 24061 540 231 5396
hinc,ke_r@vtcdu

ryWginiaTedr
From: Owczarski, Mark Sentr Saturday, Aprll 21, 2007 4:19 To: Spencer, Nonine Balley
PM

Ce Hincker, Larry SubJect RE: Attn: Dr. Nonine

BailEy Spenaer

Nonine\Mat will help at this point will be for your to prepare talking points and trend lines on responses / bedback from those students we've admitted and awafing yield.
ls there an impact? More people coming

hatwe expected? Less? The same?

Depending on

he trends you are seeing, we may have a wonderful story.

Can you prepare, ASAP a 1-2 page brief on what you are seeing in admissions so that we can advise how to respond? Don't know how to advise because we don't know what,s going on with your shop. . . . Many thanks Mark
.

From: Spencer, Nonine Balley Sent: Friday, April 20, 2007 1:08 PM To: Owczarski, Mark SubJect FW: Attr: Dr. Norrine Bailery Spencer
Please advise.

Bumrs Hall Virginia Tech
201

Norrine Bailey Spencer, Ph.D. Associate Provost and Director of Undergraduate Admissions

Blacksburg, VA2406l 540231-6267

s40231-3242 FAX

Frcm: W Admissions (vtadmiss)

4D2t2007

Page 3

of3

Sent

Friday, April 20, 2007 1:04 PM

To: Spencer, Nonine Bailey SubJectr FW: Attn: Dr. Nonine Bailey Spener
Hello Dr. Spencer. This one was addressed to you. - Erik

Office of Undergraduate Admissions

Mrginia Tech 201 Bunuss Hall
Blacksburg, VA 24061

Phone: (540)231-6267

Fax (540) 23t-3242

Scnt ThuMay,

Frcm: Nina Lentini [mailto:lentini.nina@gmall.om]
April 19, 2007 8:45 AM

To: vtadmiss@rt edu Subfect Attn: Dr. Nonlne Bailey Spencer
Dear Dr. Spencer,

I'm the editor of Mark"tg D-4y, 11 online publication that is read by thousands of marketing professionals every day. Until last fall, I was a media director at Connecticut College, where Ilad been employed for seven years. In facg the son of one of my former colleagues-was lost in Monday's tragedy there. I know you are in the middle of yield season and I can't imagine how difficult this situation must be for you on several levels.

I haven't s-egn lour story told elsewhere, and I'd like to speak witb you about how you handling this. Is there room in your schedule for a lS-minute phone conversation?
In any case, Dr. Spencer, I extend my deepest sympathy.

are

NinaLentini

Nina Lentini Marketing Dai ly editor/reporter nita@lnediapostralo unaluMediaPsst&gm 860-705-1737 AIM = sreganina Skype = nina9153 Linkedln
"Celebrating the Silver Annivelsary of my Rolodex, lgg}

- 2007"

4/22/2007

l,/i(a7

April21,2007
Our Universitl' has been visited by a tragedy of monumental, unforeseeable, and

unimagilable proportions. Our sorrow i5 limidss5. Our hearts ache for the families of
those lost innocents. Indeed, they are our family. We reach out and pray for our students
and colleagues still recovering and we pray for a speedy return to the campus.

There

will

be time for the

world to leam from this honific event but as a University we

must not be defined by this event. As so eloquently delivered at the convocation, "we

will prevail." It is important that we understand

and embrace not only the

griel but also the iimitless

questioning and anger of so many involved. If we are not to be defrned by April 16u', 2007, we musq with sincerity, accept analysis; we must leam -we must let the world learn we

-

from our experiences so that understanding becomes wisdom, and from wisdom

will rebuild.

We fully expect Governor Kaine's and President Bush's commission and our own

internal comprehensive review and the reviews, discussions and analyses from many
professionals around the world that certainly

will follow, to yield

answers to benefit

Virginia Tech and sociefy at large.

It is premature for early-stage guessing. The quest for answers must come from
thoughtful analysis olso many aspects of our tragedy

a

emergency response, -b.mergency communications, mental healtti- lnternal protocols for sharing information, priuacy lawsistudent counseling

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,

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whether it.will be the role

(.,.

of

the list goes

on

we ask thar our

colleagues in the University refrain from public discussion until we have all the facts.

while this

is taking place, we focus now on our snrdents, and indeed on ourseives. the

faculty, adminisuators and staff. We have a noble vocation and sacred trust for those we
were responsible to serve.

c 0,11 5

Our responsibilities are manifested in doing what we do best. We are a university. We
are

Virginia Tech. We are immersed in

a special sphere of American society

-

the sphere

of leaming, discovery and engagemenl These are morc than mere words. This is what
defines us. This is what drives our spirit. This is what drives our quest for knowiedge 'knowledge for knowledge sake, knowledge to rmderstand ounelves and the world around

--

us, knowledge to improve our own well-being, and knowledge to improve every facet

of

life on the planet.

Virginia Tech ranks among the nation(great academies. April 16tr cannot change that. It
is important tbat we tell the world our story.

Inded if there is sns thing that

sets us

apart from other large American miversities, it is our sense of family. Last week proved

that. Over the years people have told us, we act and feel much smaller than our large
nunbers would otherwise reveal. Call it a Hokie Spirit - cdl it a deep sense of caring call it a love for each other.

-

We have seen the woild respond to or:r spirit with cormtless expressions

-

large and small

*-

a

worldwide moment of silence at noon April 206 or an imFromptu student memorial

of 32 - and now 33 - Hokie Stones on the Drillfield. Donning the orange and maroon in all corners of the globe begins to memoralize the legacy of our lost friends and students.

with

these and so many other exprcssions, we not only leave a legacy; we start fresh

today, because we are Virginia Tech.

Larry Hincker

J;

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EMERGENCY RESPONSE RESOURCE GROUP MEETING

Aprll23,2007

1.

Updates from KeY Areas

'

a.

Counseljru Services

-

FlYnn

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b. Prorrost: Hanna
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c.

Facilitied- Elvey

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Transportation - Mouras

d. Parkirynd
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e. Human ReFources

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WoodariJ

f.

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nformatiqlTechnology

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Lilly/Pollard

g.
h.

Universi$ Develgrment -Theodoe
(no

gifrfee)it-,/ ,/

Student Services

-

Rick Johnson.

i. j.
k.

UUSA- Steele
(Sfafus

otgl6rt)

University Re-lations -Trulove (Sfafus offrfe media) University Others

RePF-Wanda

Dean

l.

2. Relocation of white boards; preservation of Hokie Stones 3. Timeline

4. Other lssues

PROJECT

VIRGINIA POLYTECHNIC INSIruTE AND STATE I'NIVERSITY

DA'IE.

w.o.No.

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