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01506 775566 E. email@example.com www.improvementservice.org.uk
1. Name of SOA case study East Ayrshire Community Planning Partnership Skills Development and Employability Service 2. What was the local need addressed by this SOA case study? The Skills Development and Employability Service, established in 2008/09, addresses the need to ensure that the skills base of local people, in particular those who are unemployed, meets the needs of existing local businesses and potential inward investors. The Service merged a range of existing projects and initiatives to deliver a full spectrum of employability services across East Ayrshire. Individuals are able to access the most appropriate support to meet their needs linked to the opportunities available within the local labour market. The project is located within communities throughout East Ayrshire and delivers support to individuals in their journey from unemployment and dependence to sustainable employment and independence. Support provided by the Service includes: • • • • • • Early Engagement – Workers engage with individuals as early as possible in their unemployment and develop an action plan to facilitate the employability journey, working closely with other agencies in targeted communities to identify those furthest removed from the labour market. Assessment – Workers carry out a full assessment assisting clients to remove the barriers to employment, determining what skills, training, childcare and work experience are required to ensure progression is a possibility. Personal Development – Staff based in local communities provide short courses to build confidence that enhance skills including interview skills, CV development, basic training to access further training or employment in various sectors including care, retail and hospitality or customised training. Skills Development – Locally based staff provide accredited courses including SVQ level II in Administration, European Computer Driving Licence (ECDL) and training relevant to meet the needs of the local labour market delivered by external providers. Job Finding – Local Centre’s offer supported local access for jobseekers to include internet access, job seeking skills, assistance with completing application forms and access to stationery. Support in Work – The workers provide support to individuals in work, as required, to sustain employment.
The model maximises progression to sustainable employment and minimises continuous training, which does not lead to positive outcomes for individuals.
Company No. 287978, Registered address: 101 George Street, Edinburgh EH2 3ES Improvement Service is a Registered Trade Mark
particularly in the manufacturing sector. Scottish Enterprise. In addition. as detailed below and including local colleges and Skills Development Scotland. whose remit is to gather and share information regarding companies which are experiencing trading difficulties and to ensure that effective.uk 3. which was established initially within East Ayrshire and extended to cover North Ayrshire and South Ayrshire.uk www. Westerton Road East Mains Industrial Estate Broxburn EH52 5AU T. Ayrshire Chamber of Commerce. reducing the number of people with no qualifications. What was done – and by which partners? The establishment of the Skills Development and Employability Service in 2008/09 has facilitated a strategic and partnership approach to the provision of employability services. a multi-agency Ayrshire Employment Task Force. 287978. Edinburgh EH2 3ES Improvement Service is a Registered Trade Mark . The work of this Group underpins and informs the development of activity to meet the employability needs of Company No. The Service works with a range of Partners. to provide local people with opportunities to access the most appropriate support to meet their individual requirements linked to opportunities available within the labour market.org. the Forum ensures that funding secured to deliver employability services makes an impact on: increasing the employment rates. the Federation of Small Businesses and Kilmarnock College. and reducing the number of the working age population receiving welfare benefits. East Ayrshire Employability Forum has been established. drives forward actions relating to employability as detailed in the Action Plan and linked to the outcomes in the Single Outcome Agreement. co-ordinated support is made available to sustain the businesses and support the employees affected. info@improvementservice. The Forum. 01506 775566 E. a formal sub-group of the Community Plan Delivering Community Regeneration Action Plan Working Group.improvementservice. has been formed in response to the effects of the economic downturn. Registered address: 101 George Street. members of the Task Force include Jobcentre Plus. The purpose of the Forum is to develop a partnership with key services to provide a strategic and co-ordinated response to delivering a range of effective employability services to meet the needs of local people and the local labour market. which maximises opportunities to increase the educational and vocational skills capacity of the local workforce. 01506 775558 F. as a recommended action from the Scottish Government in respect of implementing the Employability Framework for Scotland: Workforce Plus with the aim of contributing to Closing the Opportunity Gap. Business Gateway. As well as the three Councils.Westerton House. Partners are as follows: • • • • • Ayr College East Ayrshire Council Chamber of Commerce Jobcentre Plus Kilmarnock College • • • • Skills Development Scotland Volunteer Centre East Ayrshire NHS Ayrshire and Arran Scottish Enterprise • • • • The Wise Group East Ayrshire CVO WEA Lennox Partnership In addition.org.
4.org. Individuals are able to access the most appropriate support to meet their needs linked to the opportunities available within the local labour market.improvementservice. 8 individuals gained employment through supported job brokerage schemes and a further 2 individuals gained employment through supported ICT/e-learning facilities. the establishment of this Service has provided a robust vehicle to access additional funding and deliver targeted programmes. Westerton Road East Mains Industrial Estate Broxburn EH52 5AU T. Edinburgh EH2 3ES Improvement Service is a Registered Trade Mark . as a result of the current economic situation which has reduced the number of direct employment opportunities. resulting in improved choice and accessibility of training and further education opportunities. to address legislation requirement for those wishing to work on construction sites. the provision of a range of training/learning opportunities with accredited qualifications supported by partners and 645 individuals (including 203 young people not in education. This number is anticipated to increase to over 100 in 2009/10. which provides a higher level of investment for disadvantaged areas. an increase in the number of people entering further education to enhance their qualifications and employment opportunities when the economy improves. including European Structural Funds.000 having been secured from the Future Jobs Fund to deliver 113 new employment opportunities. including those affected by the recession. the implementation of a partnership approach to delivering employability provision. FSF resources also finance transport and other ‘in employment’ training and support costs necessary to ensure positive outcomes and sustainable employment. Achievements in 2008/09 include: • • • • • • • • • • the provision of FSF resources providing essential match funding to maximise additional finance.uk www. and the establishment of the East Ayrshire Employability Forum which enables a coordinated approach to meeting the Local Outcomes. The project is located within communities throughout East Ayrshire and delivers support to individuals through unemployment and dependence to sustainable employment and independence. employment or training) received support. In addition. Company No. In addition. 287978. and the progression of a mapping exercise to ascertain the availability of training and learning opportunities across East Ayrshire for both young people and adults. with 88 progressing to further education/training and 102 gaining a full or part qualification. as evidenced by over £732. what is the timeline for that? The Skills Development and Employability Service delivers a range of employability services across East Ayrshire. 01506 775566 E.Westerton House.uk local people. What is the evidence of the benefits for communities – or if the benefits are still to be delivered.org. providing jobs and community benefits across East Ayrshire in 2009/10. other additional job specific qualifications have been procured/delivered on an individual needs basis as has training for adults already in work to ensure that they are able to sustain their employment. 44 enterprises supported and the equivalent of 21 full-time equivalent job opportunities created. info@improvementservice. 14 people passed the proficiency test for the Construction Skills Certification Scheme awards. Registered address: 101 George Street. 01506 775558 F. 93 individuals have moved into employment. which will assist in respect of future local labour market and qualification requirements.
To build on the early success of the strategic approach to skills development and employability in East Ayrshire. bringing an increased focus on the achievement of National Outcomes and jointly agreed key Local Outcomes. 287978. Through the Skills Development and Employability Service. 01506 775566 E.greer@east-ayrshire. info@improvementservice.Westerton House.gov. Registered address: 101 George Street.gov.uk 5. 6. Our young people are properly prepared to enter the world of work. What next steps are you taking to meet this local need? A significant element of the funding for the Service comes via the European Social Fund (ESF) Priority 1: Progressing to Employment and the European Regional Development Fund (ERDF) Priority 3: Urban Regeneration.uk www. which in relation to the Skills Development and Employability Service are as follows:. This funding ends in March 2010. Contact details of lead officer. Good quality job opportunities are available which are accessible to local people in East Ayrshire. 01506 775558 F. Westerton Road East Mains Industrial Estate Broxburn EH52 5AU T.improvementservice. Alan Neish Head of Planning and Economic Development Lead Officer: Community Plan Theme of Delivering Community Regeneration 6 Croft Street Kilmarnock KA1 1JB alan.org. a further a Community Planning Partnership European funding application will be submitted for continued funding from 1 April 2010.neish@east-ayrshire. The SOA provides a robust framework through which to measure progress towards the achievement of National and Local Outcomes. National Outcome 2: We realise our full economic potential with more and better employment opportunities for our people. What added value has the SOA process brought to the delivery of these benefits? The SOA process has further enhanced partnership working in East Ayrshire. Skills capacity of the local workforce increased. National Outcome 1: We live in a Scotland that is the most attractive place for doing business in Europe. an infrastructure has been developed which can respond to local and national strategies and opportunities and ensure that all employability activity across East Ayrshire is aligned to the Community Plan and the Single Outcome Agreement. Edinburgh EH2 3ES Improvement Service is a Registered Trade Mark .org.uk Company No.uk Bob Greer Skills Development and Employability Manager Skills Development and Employability Service 66 John Finnie Street Kilmarnock KA1 1BS bob.
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