Worker’s Participation in Management

A Project Report On

Worker’s Participation in Management
At
Ambad, Nashik.

Submitted To

University Of Pune
In partial fulfillment of degree of

Master In Business Administration
By Heena Narendra Adwani MBA-II(HR) 2011-12 G.H.Raisoni institute of management & information technology

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Worker’s Participation in Management

ACKNOWLEDGEMENT
, I take this opportunity to express deep sense of gratitude to Mrs Preeti Agrawal Director of G.H.Raisoni institute of management & information technology for his wise counsel inspiration to undertake this project study. I am debted to my project guide Mrs Soniya Verma mam for his valuable guidance & support for the completion of this project work. I wish to express my gratitude to Mr. Patil, Sr. Human Resource Manager GSK Nashik for providing me an opportunity to carry out my summer project in this esteemed organization. My presentation would not have been complete without value added inputs from Mr. A K. Lal. My special thanks to the team of employees from various department, Mr.N.S Joshi, Mr. S.D Deshpande for being cooperative from beginning to end to complete my project. And last but not least I express my deep sense of gratitude to my college for giving me this precious opportunity of project work-study.

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Worker’s Participation in Management

DECLARATION
This is to declare that I, Heena Narendra Adwani, student of Management of Business Administration (20011-2012), G.H.Raisoni institute of management & information technology have given original data and information to the best of my knowledge in the project report title “Workers Participation in Management” under the guidance of Prof. G.M.Ahire and that, no part of this information has been used for any other assignment but for the partial fulfillment of the requirement towards the completion of the said course. I have prepared this report independently and I have gathered all the relevant information personally. I have prepared this project for M.B.A. for the year 2011-2012. I also agree in principal not to share the vital information with any other person outside the organization and will not submit the project report to any other university.

Heena Narend Adwani
MBA (HR)

Place: Nashik Date: / /

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4 5 6 7 9 10 11 2. 5. Need and utility 3.1 Object of the project 1.6 Limitation of the study 1.3 Analysis and Interpretation of Data 22 30 40 56 58 59 4.2 Organizational flow chart 2.3 Products / services offered by the organization 2.2 Presentation of data 3. Analysis and Interpretation of Information / Data 3.1 Background and history of the organization 2.5 Scope of the study 1.7 Rational of the study Page no.2 Selection of the topic for study 1.no.4 Interdepartmental relationship 12 19 20 21 3. 6. Chapter Name 1.4 Research methodology 1.1 Topic under study –Definition.Worker’s Participation in Management INDEX Ch. Conclusion Recommendation and Suggestions Appendices -4- . Profile of the organization 2.3 Objectives of the study 1. Introduction 1.

Worker’s Participation in Management Introduction -5- .

The project work is one of the subjects of management courses. It includes number of activities to be performed by the students like selection of the topic.1 OBJECT OF THE PROJECT The management education supplements various needs of an organization where in an individual has to serve & fulfill various requirements in order to achieve the objectives & goals set up by the management.Worker’s Participation in Management 1. collection of relevant data. and presentation of the data in a systematic manner & to find out some logical conclusions. -6- . It also facilitates him to have an observational experience for gaining indepth knowledge of various functions undertaking by the management of an organization. It is a vocational training for a student that immensely helps to get him acquainted with the actual working of an organization & in particular the functions of Personnel & Administrative or Human Resource Department of an organization.

it should be considerable to the student & hence his or her knowledge & exposures. thus an essential step in the direction of democracy. Over the last several years.2 SELECTION OF TOPIC FOR STUDY The Selection of the topic caters as per the norms laid down by the University of the Pune. culture. a combination of powerful social. it was company. Worker’s Participation is. Worker’s Participation in Management is not a new concept it is used as an effective tool to maintain smooth & harmonious Industrial Relation in an organization. Worker’s Participation in Management is only one of the manifestations of this global trend. Today it is no longer a question of “whether” but of “how”. political.Worker’s Participation in Management 1. Still India is a developing country participate management concept is no doubt ideal. So. As well as the need of the company where the Project is carried out is also of great importance. Besides this. the selected topic for the project work is having its own importance with a view to achieve industrial democracy within the organization -7- . which suggests their requirements based on that a plan of action was formulated. economic & industrial pressures have created a worldwide demand for greater participation.

statutory schemes adopted & their implementation in To study the existing scheme for Worker’s Participation in Management adopted in GSK -8- . effective tool of participation for workers.  To analyze the functioning of various committees such as Plant level. Participation.  Worker.Management.  To study both the Statutory & Non. Shop Level.statutory committees as a vehicle for Worker’s  To review the role effectiveness of these committees  To review the steps taken to obtain effective worker’s participation & with what To study that how far worker’s participation is useful to achieve &harmonize degree of success.3 OBJECTIVES OF THE STUDY Objectives of the project can be discussed as follows:  Nasik.  GSK.Worker’s Participation in Management 1. etc as an To study the role of non.

Worker’s Participation in Management 1. The study necessitated both the primary & secondary data collection methods.4 RESEARCH METHODOLOGY Methodology means the actual set of methods. which are used for the collection of relevant data for the project work-study. B] Collection of Secondary Data: This involved going through the files related with the topics & certain books written by recommended authors. & some deskwork was carried out to collect secondary data. The questionnaires are designed & interviews of workers were conducted in order to collect primary data.  various provision of Workers Participation in Management & also to seek suggestions in improving the system. The methodology followed for data collection consisted of following sources: A] Collection of Primary Data: The primary data was collected through following sources:  Designing the Questionnaire: -A 15-itemed questionnaire was prepared to find out the Discussions: -Discussions was also held with about 50 workers working in their opinion & opinion of the workers on the Workers Participation in Management of the organization. -9- .

employees and the Trade Unions. It may prove to be correct or incorrect. Following are the hypothesis considered during the project work: 1) The concept of Worker’s Participation in Management is effectively implemented in GSK.10 - . 2) There is a strong support from top management during conducting such activities in an organization. A hypothesis states what we are looking for.Worker’s Participation in Management Hypothesis A hypothesis is tentative assumption drawn from knowledge and theory which is used as a guide in the investigation of other facts and theories that are yet unknown. A hypothesis looks forward. 4) WPM satisfies the social and esteem needs. . 3) Worker’s participation in Management maintains a strong Industrial Relations between the management. It is proposition which can be put to a test to determine its validity.

There is a wide scope of study for WPM.5 SCOPE OF THE STUDY The Worker’s Participation in Management is Emerging one of the strong tool in the development of healthy in quarrel Relations within the factory. Since the objective of WPM is to enhance the productivity. development of career and to create Owens about the organization. Apart from these departments employees inside the plant were also covered. This was done to have homogeneous representation of employees view from all the quarters of the organization.11 - . Beside the Human Resource Department & Industrial Relation Department covered during the study.Worker’s Participation in Management 1. The entire research work spanned over a number of departments. .

3. 2. the HR Department itself has its wide range of operations in Nasik Division & consisted of separate departments for each & every activity. management representatives are mostly from the higher authority so. 4.12 - . to maintain the secrecy about the information keeps the member away from disclosing the information. Besides the above the sample selected to fill up the questionnaire is one of the limitation of The workers representatives are not ready to provide the information on the topic & the this project. . As GSK is a large-scale undertaking. they are busy in their own work so they bided to provide the information. Under this project study I wish to learn the operations of each section but it is impossible due to the limitation of timing for the project work.Worker’s Participation in Management 1. Many a times.6 LIMITATIONS OF STUDY 1.

13 - . the topic is useful in future also. If we the topic from future point view its worth studying the topic. Besides every organization wants to create & maintain good set of workersmanagement relationship.management relationship within the industry where we will get a job. as being part & parcel of MBA course one will get a job of Personnel or HR officer & the responsibility to maintain & harmonize good labor. the topic has its own importance in any organization.Worker’s Participation in Management 1. .7 RATIONALE OF THE STUDY As the part of Industrial Relations worker’s participation in management is a very vast topic to be studied & it is also important from the view point of management as well as workers in any organization. The main utility of the topic or study is to establish & maintain the relations with the workers in an organization hence. So.

14 - .Worker’s Participation in Management Profile of the organisation .

Amol 23 acres 250 . Nashik.Worker’s Participation in Management 2. 1983 Food products 0253-2300346/ 2300404 0253-2381274 Mr.1 BACKGROUND AND HISTORY OF ORGANISATION Name of the organization Year of establishment Type of product Telephone Number Fax Name of the project guide Area of the factory Total number of workers GlaxoSmithKline Ltd.15 - .

and a host of other very popular brands. Currently. Many of the Parle products . Karachi. the company has definitely come a very long way since its inception. Parle has grown to become a multi-million dollar company. Parle’s sales force started with one salesman in Bombay and some agents in few other cities. Full time salesmen were appointed in different areas. Gradually. Even at the remotest places. are market leaders in their category and have won acclaim at the Monde Selection. It has taken years to create this extensive network. With a 40% share of the total biscuit market and a 15% share of the total confectionary market in India. While to the consumers it's a beacon of faith and trust. As production increased. Soon sweets and biscuits were being sent by rail to Calcutta. the great strength of Parle Products is the extremely widespread distribution network. . Madras and other major cities. AvailableAnywhere Today. competitors look upon Parle as an example of marketing brilliance. Delhi. since 1971. Parle Products expanded.000 distribution outlets. you can buy Parle biscuits and sweets from the local grocer. the Parle name symbolizes quality. Makers of the world's largest selling biscuit. Parle Products has over 33.biscuits or confectioneries. distribution was amplified.Worker’s Participation in Management HISTORY (RJ Foods) Parle Products has been India's largest manufacturer of biscuits and confectionery for almost 80 years. 00. nutrition and great taste.16 - . Parle-G. With a reach spanning even to the remotest villages of India.

Worker’s Participation in Management Company Profile RJ FOOD PRODUCTS was incepted in the year 1983 and since then the company is on the path of success. At present company is CMU of parle G. We are efficient in meeting bulky orders within the stipulated time frame because Infrastructure We possess state of the art infrastructure that is well equipped with latest technology machinery. etc. Possession of the latest existing technology in bakery industry such as Biscuit Cutting Machines & Giant Planetary Mixtures. Strengths of the hard work of our team members. The Proprietor of the company Mr. cost. Lalit Chandra Barshilia. Our strengths have made us to emerge as one of the reliable Manufacturers and Suppliers in offering delicious Bakery products Confectionery Product. The well-set infrastructure boasts of a Production Our Capacity of 8 quintals daily. Our strengths are as mentioned below• Well equipped infrastructure • Easy availability of products at reasonable prices . The company is located in Jalgaon MIDC from where it strives to completely satisfy the customers by providing the delicious bakery and Confectionery Items produced in completely hygienic conditions at reasonable Team We have with us a well experienced team that dedicatedly put in its efforts for maximizing the customer satisfaction. has made the company to grow tremendously and attain heights in its business. has made us to increase our production capacity and meet the requirements of the clients as per their specifications.17 - .

Worker’s Participation in Management • Highly efficient team • Trust of clients • Transparency in dealings FORMULATION PLANT Biscuit Cutting Machine Biscuit Cutting Room (Manual) Storage Facility Confectionery Production Room Packing Room Biscuit Production Room 1 Biscuit Production Room 2 .18 - .

water. liquids.19 - . ointments. The key products include anti ulcerant. The factory now looks forward to fully utilize its production potential. Location advantage of Nashik is that it is only 180 KM from financial capital of India that is Mumbai.Worker’s Participation in Management Situated in the Ambad Industrial Area this plant is erected on an area of 23 acres equal amount of land is available for further expansion of the plant. Today the factory produces 140 billion packs per year as against 30 million parks 8 years ago. . Nashik factory is built to international standards manufacturing facility of each dosage form is constricted as a separate module adopting the best prevailing practice in the world of technology. transportation and telecommunication facilities. Zinetic tablets. Nashik is situated 600 meters above sea land. third generation antibiotic. dry inject able powders and liquid ampoules which produce different types of products. Nashik is one of the fastest growing cities in India. There are different sections like tablets. the site exports its products to various countries. fortum Aerosol containing respiratory drug salbutamol and anti inflammatory. aerosol. The factory is geared for production of large volumes of a wide variety of effective remedies. It has good infrastructure and enjoys facilities like power. Beclometharone. In this plant more than 50 products are manufactured.

increase productivity. There are in all 42 products in 75 packs manufactured at Nashik. FEEL BETTER AND LIVE LONGER. MISSION STATEMENT OF GSK “OUR GLOBAL QUEST IS TO IMPROVE THE QUALITY OF HUMAN LIFE BY ENABLING PEOPLE TO DO MORE.” GOALS OF RJ FOODS • Improve product quality .Worker’s Participation in Management There are various efforts continuously carried out in the plant in order to reduce waste. water etc.20 - . cost saving measures controlling and minimizing the use of utilities so as to save power.

. It is committed to high standards of environment. India and the Global environment. safety and loss prevention integral to all R J Foods business process.  Interact and cooperate actively with key stack holders in resolving issues and improving performance. scrap.Worker’s Participation in Management • • • • Increase manufacturing yield Reduce defects. planning and decision making. health. health.  Ensure that all employees work with due regard to their own safety and health and that of others. which includes key suppliers and contract manufacturers. visitors and theirs affected by our operations  operate our business in an environmentally and socially responsible manner  commit to continuous improvement of Environment. or give-away Achieve regulatory compliance Improve customer satisfaction EHS POLICY OF RJ FOODS • RJ foods is CMU for manufacturing Parle G biscuits.21 - . Taste & Health standards  Make environment. in line with corporate values and continuous improvement.  Adopt a comprehensive approach to product stewardship.  comply with legal requirements and global R J Foods Environment. safety and loss prevention strategies that optimally utilized resources and prevent pollution to ensure the long term sustainability of GSK Pharmaceuticals Limited. metrics and goals in the management of all are environment.  protect the Taste & health of our fellow employees.  RJ Foods will use effective system. waste. contractors. Their attitude to safety will be a factor in determining their career advancement. safety and health management as an integral part of business activities. Taste & health activities.  Establish business practices and environment.

Septran Suspension .Piriton Expectorant Dilosyn Expectorant Sulpha Drug .Complex B Glaxo.Worker’s Participation in Management 2.22 - .Liquid Ostacalcium Syrup Cough Preparation.3 PRODUCTS Some of the products of GSK are as follows:  Liquids Vitamin preparation.2 ORGANISATION CHART 2.

Plain.23 - .Ventorlin Inhaler Becoride range of Inhalers Dry Vials Third Generation Antibiotics Supacef Injection Fortum Injection Cefizox Injection  Liquid Injectibles Vitamins Macraberin Injection Vitneurin Injection Anti. All these are functioning as a team and each department has vital & individual role to play. (Corticosteroids) Betnelan Tablets Anti UlcerantZinetac Tablets Aerosols Asthma Preparation.4 INTERDEPARTMENTAL RELATIONSHIP There are many departments in GSK.Worker’s Participation in Management  Ointments Creams .Anovate. Nasik and all these are departments work in coordination with each other. Ointments .M. working together to achieve the end objective of the organization.Betnovate range of products e. T. Betnovate-S Neosporin Highly Potent Drugs .Ulcerant Corticosteroid Zinetac Injection Betnesol Injection 2. N. C.Bact ointment  Tablets Beta Products Betnesol Tablets/ Betnesol Forte Tablets.g. GM etc. .Flutivate cream/ Ointment.

24 - . . with desired quality and at right time. Then the materials requisitions are arranged in store department which in turns send to production department on regular basis. Then the purchased materials stored at store department in systematic way using codification and classification techniques. in right quantity. at right price.Worker’s Participation in Management In GSK. Nasik The marketing department forecast the market demand and then demands are put forward to the production department and plan is prepared. spare parts and semifinished goods required by the organization from right source. Purchase department’s function is to arrange the supply of materials. Then MRP is carried out.

Worker’s Participation in Management Analysis and Interpretation 3.1 TOPIC UNDER STUDY Meaning of worker’s participation The concept of Industrial Relation has a wider meaning.day working & association of . The expression Industrial Relation by itself means relationship that emerges out of day.to.25 - .

and promote their interest in self education. In a perfect democracy worker’s participation in management has prime importance where the relationships between workers & management are more prominent. Worker’s participation in management is only one of the manifestations. Industrial Relation plays a crucial role in establishing & maintaining Industrial Democracy. Over the last several years. The principle of participation seeks to meet the psychological needs of the workers. depending upon their objectives & expectation.26 - . political & industrial pressures have created a world. Definitions of Worker’s Participation in Management The term “workers participation” means different things to different people. 1] Comet & Owen: - . It affords due recognition to the attitude of workers & enables them to contribute their best in all round. gives them an insight into the technical conditions & the purpose of undertaking where they work & serve to bridge the gap between the management & the workers. Worker’s participation in management is one of the most significant models of resolving industrial conflicts & encouraging among workers a sense of belongingness in establishments where they work. Worker’s Participation in Management is yet another issue which has been taken up under the broad category of Indian Industrial Relation because this concept of Worker’s Participation emerged within the framework of tripartite system of labor management relations in India.wide demand for greater participation. bring them closer to the management. cultural. worker’s participation in management can be said as a process of delegating authority & responsibility in the general area of managerial functions. So. a combination of powerful social.Worker’s Participation in Management labor & management. It is a process & first step towards the ultimate goal of democracy. It has been given several meanings & it has varied facets in practice.

” Characteristics & features of Worker’s Participation The following are the characteristics of worker’s participation in management: - . bridging the past and future workers participation is supplied with ideas. that there two group of people in an undertaking (managers and workers) and there are two separate sets of functions to be performed (managerial and operative). ” 2] Keith Devis: “WPM is the mental and emotional involment of a person in a group situation which encourages him to contribute to group goals and share responsibilities in them.” 3] Kenneth Walker:“WPM is a resound in the phrase. It is concerned about the status of the workers in the factory organization & in order to prevent their exploitation. institutions opinion and he also adds that there are two basic ideas in the concept of workers participation in management.27 - .Worker’s Participation in Management “Worker’s Participation in Management should be encouraged for achieving social justice.

Objectives of Workers Participation in Management The main objectives of workers participation in management includes: .which provide association of worker’s representatives?  The board goal of participation is to change fundamentally the organizational aspects of production & transfer the management function entirely to the workers so that the management becomes “Auto. Decision.Worker’s Participation in Management  Participation implies practices.  Participation has to be at different levels of management.  Participation is conducted through the mechanism of the forum & practices.making at different  Participation presupposes willing acceptance of responsibilities by workers.28 - .Management”. levels would assume different patterns in regard to policy formulation & execution. which increases the scope for employee’s share of Concomitant influence in decision-making at different tiers of the organization hierarchy with assumption of responsibility.

To promote increased productivity for the advantage of the organization. 4. To satisfy the workers social and esteem needs. 3. 2. 9. Forums of Participation Now. . 5. 8. To develop social education for effective solidarity among the working Community and for tapping latent human resources. An instrument for improving the efficiency of the company and abolishing harmonies industrial relations. To strengthen labour management co-operation and thus maintaining Industrial peace and harmony. To provide a better understanding to employees about there role and place in the process of attainment of the organization goal.29 - . Workers and society at large.Worker’s Participation in Management 1. Works Committee. 6. 7. To build the most dynamic human resource. hereunder the well known participatory forums as follows: 1. An ideological point of view to develop self-management in industry. To build the nation through entrepreneurship and economic development.

Unit council. 3. The Process of Worker’s Participation in Management Information sharing Consulting . 4. Shop Council.30 - . Joint Management Councils.Worker’s Participation in Management 2. Joint Councils. 5.

31 - . It is not only required at the level of participation informs but in vertical and upward .Worker’s Participation in Management The process of WPM Implementation of decision Joint decision making a) Information sharing:The building block of all the forms of worker’s participation in management is sharing of information.

At this stage disagreements among members of participation form are resolved through persuasion and consensus process. The exchange of ideas and discussions may lead to seeking or giving advice known as consultation. At this stage worker’s representatives not only take decisions jointly with management representatives but they are also concerned with implementation of decisions. This stages of consultations another step towards participation. Company decisions are those forms of decision making whereby worker’s representatives make decisions jointly with the management. It is not confined participative forums only but is extended to the work place where workers may manage their work with individuals or group autonomy.Worker’s Participation in Management ways throughout the organization. WPM refers to institutional and formal arrangement of creating participative forum to associate workers representative with management. explanation could be sought or question could be raised. This implies that right from planning to carry out the work. comprehensive concept of worker’s participation in management envisaged an arrangement in which the stage of self management is reached. While it goes on increasing at each successive stage. It may be observed from the figure that. b) Consultation:After the acquisition of information. The concept of WPM is further extended to participation in work. from the first step if sharing of information to the step of self management. the range of participation and work autonomy varies.32 - . d) Self management:The next step after joint decision making is self management. It must be noted that access to information is the first step towards authority sharing in the decision of participation. c) Joint decision making:The third step related to joint decision making which is possible only when information is shared and adequate consultation opportunities are given . the workers have to take the initiative and assume complete responsibility for the results. There can not be effective participation merely through formation of councils or committees involving limited number of workers representatives unless the shop floor workers are given participation in their .

2 DATA COLLECTION Worker’s Participation in Management in GSK .33 - . reduce cost and bring about improvement in organizational/ departmental efficiency. In fact the success of WPM is solely dependent on its acceptability both by management and workers as matter of faith. WPM is sound policy even from the economic point of view. Further although government has its own obligations to regulate industrial relation pattern through legislation and other progressive measures. If management and workers representatives mutually agree to some form of sharing the grain of productivity of an enterprise. promotion of mutual understanding and goodwill besides their participative abilities and skills. Participation in management provides opportunity to workers representatives to give their suggestions about the ways to promote productivity. This is why the concept and approaches work design and self management has assumed significance in last one and half decades. workers taken genuine interest in the proper functioning of the enterprise. 3. improve quality.Worker’s Participation in Management work itself.

has been espoused by many researchers as a logical approach to sorting out problem & enhancing productivity.34 - .to . Association of workers with management of industrial enterprises is being increasing realized as an effective means of ensuring industrial peace & optimizing production & productivity. have been in produced. Economic. A participative style of management. In a changing industrial environment is challenged to find out new ways to stimulate greater productivity & employee job satisfaction for continued success. Shop Level Committee etc. It becomes evident from the fact that there are number of committees functioning towards this issue is fearless because the HRD philosophy prevailing in the company is to continually sharpen the capabilities of the individuals & groups to enable them to perform better in their present & future role. The concept of worker’s participation in management has become Government of Labor Policy. & also to bring about necessary attitudinal as well as cultural change in broader socioeconomic terms.Worker’s Participation in Management The concept of worker’s participation in management is not new to GSK. Objectives of Worker’s Participation in Management in GSK Nasik As one of the measures to promote co. in which employees at all levels are involved in decision making process. Since independence different committees like Works Committee. Joint Management.operation between labour & management at the undertaking level the scheme of worker’s participation serves three main purposes. Nasik.

to improve industrial relations & thereby to promote industrial peace & harmony. of Mgmt & workers Periodicity 2 Years Departmental EHS committee As per the department . freedom & work & a sense of self. pride & accomplishment. Total no. Status of various committees functioning in GSK Sr. decent & attractive wages & adequate insurance scheme for the workers to give more than the minimum necessary to retain his job. to reduce industrial strike and to create positive atmosphere in which industrial harmony and peace can be grow. Achieving positive industrial peace can do this. It is an accepted fact that without an increase in the productivity there can be no lasting economic progress & that such an increase in productivity can be satisfactory achieved without the fullest co. Some measures like shorter working hours.to ensure the full recognition of the importance of human element in industry & given interest in the general interest of the undertaking & Social.operation between labor & management. homogeneity of objects and common interests The scheme of workers participation in management is aimed not merely at reducing Industrial conflicts but creating positive conditions foe increased industrial productivity.expression. The social purpose of participation is to use it as an instrument of varying potentialities to improve industrial relations and promote industrial peace.35 - . by substituting in their place co. a feeling of belongings to the place of work & a sense of workmanship & creativity.Worker’s Participation in Management ensure increased productivity. The economic purpose is mainly related to productivity aspect of industry. better working conditions. The psychological purpose of participation is to secure full recognition of human element in the industry participation provides a man with a sense of importance. and it is on it on the basis of genuine partnership between workers and management that the true and enduring peace in industry can be established. which will naturally increase in productivity. Psychological.operation. It is two fold. no. Participation tries to remove or at least minimize the diverse and conflicting interest between the parties. Name of the committee 1.

4. 3. Canteen committee Sports Club committee Operational Excellence team 2 Management & 4 Workers 3 Years 3 Management & 5 Workers 4 Years As per the project As per the project Departmental EHS committee Purpose: Departmental EHS committee are formed to provide a forum to highlight and discuss any .Worker’s Participation in Management 2.36 - .

Worker’s Participation in Management EHS issues arising out of day to day work of a department and to give an opportunity to shop floor staff to participate in the EHS program of site. 2. 5. 7. To discuss EHS issues brought out by members and to finalize action with responsibility. 1. 3. To discuss and plan any safety education activities. To discuss investigation of accident / unusual incidents and measured to be taken to prevent the accidents. Composition: Composition of the committee would be a combination of management and nonobservers and Resource Persons for this meeting. Efforts to be made to stick up to the schedule of meeting that is prepared in the beginning of the year by EHS department. management staff with equal participation as far as practicable EHS department staff would be invited as an Terms of reference: The following are the terms of reference for the site EHS committee. To discuss the issues related to the health of the employees. 6. Frequency of meeting: Committee meeting is held once in every month.1948. 4. To decide on escalation of problems that could not be addressed at departmental level. .37 - . To discuss the engineering and administrative controls that would be necessary to eliminate or to minimize the risk factors as and when identified. Formulation of this committee also complies with a statutory requirement under the Factories Act. To brief members about any salient environmental issues.

38 - . . Canteen committee The factory wherein more than 250 workers are ordinarily employed & which is specified by the State Government by a notification in this behalf shall provide a canteen in or near factory. Minutes of the meeting shall be retained for a period of seven years.Worker’s Participation in Management Minutes: Minutes of the meeting must be sent electronically or in hard copy format to all members within a week’s time.

Frequency of meeting: Committee meeting is held once in every month. Minutes: Minutes of the meeting must be sent electronically or in hard copy format to all members within a week’s time.day smooth functioning of the canteen. Maintain the quality & quantity of foodstuffs to be served in the canteen. 3. Efforts are made to stick to the schedule of meeting. Look after the arrangement of the menus. To inspection of food items vegetables. 2.39 - . Composition The committee consist of two representative from management and four members from the workers.Worker’s Participation in Management Purpose The committee is responsible for the day.to. edible oil etc. Sports club committee Purpose . Inspect times of meals in the canteen. 4. Terms of reference The canteen managing committee shall be consulted from time to time as to: 1.

The management as well as workers representatives are elected through the nomination & abided to perform the activities of their field. 2. . etc. This is one of the welfare measures that are adopted by the management on its own to maintain the cordial relationship with the workers by providing them such type of facilities for recreation. one General Secretary & one Treasurer respectively who are the management representatives in the committee. It also arrange trip for the workers. He coordinates with the activities of both the management & workers representatives.40 - . 6. Desera. Ganpati festival. while there is one Joint Secretary who is workers representative act as a liaison between workers & management representatives. Besides there are five other members who are responsible for the activities related to the sport section given to them. 2.Worker’s Participation in Management GSK Sports Club is one kind of welfare club. which is established to provide some recreational facilities to its workers. 1. Foot ball. To motivate the workers to participate in various activities The various activities performed by the sports club committee are as follows: 1. Terms of reference The following are the terms of reference for the site EHS committee. Chess. Some social programs like blood donation camps are also arranged.Chairman. This committee also contains one Vice. Indoor games like Rangoli. To arrange different sports and cultural activities. 4. These all are also from workers representatives. etc. 5. Composition This Sports Club Committee is consisting of both the management as well as workers representatives & headed by Chairman. 3. arrangement of the space for the sports activities etc are performed by this club. 3. To fix the day & date of these sports. etc. Outdoor games like Cricket. Celebration of Sankrant. The Library is also maintained by the sport club.

Efforts are made to stick to the schedule of meeting.Worker’s Participation in Management Frequency of meeting: Committee meeting is held once in every month.41 - . Minutes: Minutes of the meeting must be sent electronically or in hard copy format to all members within a week’s time. Operational excellence committee Purpose .

• Change of Ostocalcium flap art work resulting in reduction of carton rejection. Green belt is given to the member who performs the best in the project. The LMLS training i.500 each Increase in output of Blister packing machine for 1 ml Belnesol and kapilin Inj.Worker’s Participation in Management The purpose of Operational excellence team is to deal with the Lean manufacturing and six sigma.Rs.Rs. Master belt and Experts are the Management guides while Green Belt holders and advocates are non-management members. Composition • • • • • The O.400 each. Frequency of meeting: .400 each.Rs. Development of mechanism for sticker labeling machine bottle separator Award. The number of management and non management members are decided according to the department and the project of the department.500 each.E Team consists of following members O. From. Also awards are given to the best project.42 - . Award.Rs.E Champion Master belt Experts Green belt holders Advocates The O. 4818 to 5400 packs(12% increase) Award. leading and managing lean sigma training is given to the members of the team.E Champion. Some of the Project that is awarded in 2007 is as follows: • • • Centralization of documentation using central IT server Award.e.

Worker’s Participation in Management Committee meeting is held once in every month.43 - . Efforts are made to stick to the schedule of meeting. 3. Minutes: Minutes of the meeting must be sent electronically or in hard copy format to all members within a week’s time.3 Presentation of data in graphical format .

Are you aware of the various participative schemes going on in the company? Response No. 2. of responses Percentage Fully aware 34 68% Partly aware 16 32% Not aware 0 0% Total 50 100% No. of responses 0% 32% Fully aware Partly aware 68% Not aware From the response received one can conclude that 68% workers are fully aware of the various participative schemes going on in the company while 32% of the workers are partly aware of the various participative schemes.Worker’s Participation in Management 1.44 - . Are you or were member of any committee formed for workers participation? .

Worker’s Participation in Management Response No. 3. of responses Percentage Yes 50 100% No 0 0% Total 50 100% No.45 - . What is the tenure of your membership? . of responses 0% Yes No 100% From the response received it can be concluded that all the workers are or were the member of one or the other committee.

of responses Percentage 1 year 5 10% 2years 4 8% 3 years 14 28% More than 4 years 27 54% Total 50 100% No. 4. 8% for 2 years.Worker’s Participation in Management Response No. of responses 10% 8% 1 year 2 years 28% 3 years more than4 years 54% From the response received it can be said that 10% workers have/had membership for 1 year. Whether the regular meetings of the said committee are conducted? .46 - . 28% for 3 year while 54% have/had the membership for more than 4 years.

of responses Percentage Yes 39 78% No 3 6% Sometimes 8 16% Total 50 100% No.Worker’s Participation in Management Response No.47 - . 5. 6% said that the they are not conducted regularly and 16% of them said the they are conducted sometimes only. of responses 16% 6% Yes No Sometimes 78% From the response received 78% workers said that meetings of the committee are regularly conducted. Are you satisfied with the time provided for the meeting? .

48 - . 24% sometimes satisfied while 12% not satisfied.Worker’s Participation in Management Response No. of responses 12% 24% 64% Yes. Do you attend these meetings regularly? . of responses Percentage Yes . 6.always 32 64% Sometime yes 12 24% Never 6 12% Total 50 100% No. always Sometimes yes Never From the response received 64% workers said that they are satisfied with time provided for the meeting.

Do you think that the problem or matter related to the workers is resolved by the discussions held in the meeting? .49 - .Worker’s Participation in Management Response No. 7. of responses 18% 0% Yes Sometimes only Never 82% From the response received it can said that workers attend the meetings regularly while 18% attended the meetings sometimes only. of responses Percentage Yes 41 82% Sometimes only 9 18% Never 0 0% Total 50 100% No.

of responses 20% 2% 48% Always To some extend Sometime Never 30% From the response received it can be concluded that 48% workers said that problems related workers are always resolved in the committee meetings. of responses Percentage Always 24 48% To some extend 15 30% Sometime 10 20% Never 1 2% Total 50 100% No. .20% workers said that only sometimes they resolved while 2% said that they are never resolved.Worker’s Participation in Management Response No. 8. 30% said that they resolved to some extend.50 - . Does the management appreciate your views and suggestions? .

9.51 - .Worker’s Participation in Management Response No. of responses 7% 43% 50% Always Sometimes Never From the response received it can be concluded that 43% workers said that the management always appreciated their views. 50% said that they sometimes appreciate while 7% said that the management never appreciate their views. Do you think that functioning of the committees like shop level and Department level act as an effective tool of worker’s participation? . of responses Percentage Always 20 43% Sometimes 23 50% Never 3 7% Total 50 100% No.

10. Do you think that the steps taken to achieve the effective participation have achieved the satisfactory degree of success? .Worker’s Participation in Management Response No. of responses 6% 0% 30% 64% Always To some extend Sometime Never From the response received 64% workers are of the view that the committees like shop level and department level always acts as a effective tool. of responses Percentage Always 32 64% To some extend 15 30% Sometime 3 6% Never 0 0% Total 50 100% No. 30% are of the view to some extend they are effective 6% said that sometimes only they are effective.52 - .

of responses Percentage Satisfactory 36 60% Satisfactory to some extend 24 40% Unsatisfactory 0 0% Total 50 100% No.53 - . 40% said that the it is satisfactory to some extend and none of them said that the steps taken are unsatisfactory. Do you think that workers and management relationship can harmonize through effective participation? .Worker’s Participation in Management Response No. 11. of responses 0% 40% 60% Satisfactory Satisfactory to some extend Unsatisfactory From the response received 60% workers said that the steps taken to achieve the effective participation have achieved the satisfactory degree of success.

always 30 60% occasionally 10 20% To some extend 9 18% Never 1 2% Total 50 100% No.54 - .always Occassionally 60% To some extend Never 20% From the response received 60% workers said that workers and management relationship can harmonize through effective participation. 18% said that to some extend it can be harmonize while 2% are of the opinion that WPM never harmonize the relationship between workers and management. 20% said that occasionally the relationship can be harmonize. of responses Percentage Yes . Do you think that due to workers participation in management there is self development of workers? .Worker’s Participation in Management Response No. of responses 18% 2% Yes. 12.

always 33 66% Sometimes 6 12% Can’t say 2 4% Never 9 18% Total 50 100% No.Worker’s Participation in Management Response No.55 - . of responses 4% 12% 18% Yes. of responses Percentage Yes . Do you think that there are some defects in the present scheme of worker’s participation? . always Sometimes Can't say 66% Never From the response received it can be concluded that 66% workers are of the opinion that due to WPM there is self development of the workers. 4% said that they cant say that whether there is self development of workers and 18% are of the opinion that there is no self development of workers. 13. 12% are of the opinion that only sometimes there is self development.

56 - .Worker’s Participation in Management Response No. 44% said that there are no defects 16% said that sometimes there are defects in the participation scheme. of responses 16% 40% Yes No Sometimes 44% From the response received 40% workers said that there are some defects in the present scheme of workers participation. Do you think that the schemes of worker’s participation successfully implemented in GSK? . of responses Percentage Yes 20 40% No 22 44% Sometime 8 16% Total 50 100% No. 14.

28% said it is successfully implemented to some extend.Worker’s Participation in Management Response No. 2% said it not successfully implemented while 4% can’t say about the success of the scheme.57 Never Total . always Sometime . of responses Percentage Definitely. of responses 2% 4% 28% 66% Definitily. 15. Do you think Worker’s Participation in Management is required? Response Yes. yes To some extend Not successful Can't say From the response received 66% workers said that the scheme of workers participation is definitely successfully implemented in GSK. yes 33 66% To some extend 14 28% Not successful 1 2% Can’t say 2 4% Total 50 100% No.

Worker’s Participation in Management

No. of responses Percentage

44 88%

6 12%

0 0%

50 100%

No. of responses

12%

0% Yes, always Sometimes Never 88%

From the response received it can be seen that 88% workers are of the opinion that WPM is always required, 12% are of the opinion that it is sometimes required and non of the worker is of the opinion that WPM is not required.

16. Do you take part in day to day decision making? Response Yes No Total

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Worker’s Participation in Management No. of responses Percentage 30 60% 20 40% 50 100%

No. of responses

40% Yes 60% No

From the response received it can be seen that 60% workers in the committee take part in day to day decision making while 40% do not take part in day to day decision making.

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Worker’s Participation in Management

Conclusion

4 CONCLUSIONS

- 60 -

e. 3) The workers in GSK are aware of the various participative schemes going on in the company. 4) The meetings of the said committee are conducted regularly. 10) The workers & management relationship is harmonized due to effective participation. 9) The steps taken to achieve the effective participation are satisfactory. 11) Workers participation is the best method of self development. 5) The time provided for the meeting is sufficient and the members mostly attend the meetings regularly. 2) The attitude of the of the workers representatives greatly influence the functioning of the committee. Performance of the works committee is quite satisfactory as meetings were held regularly & large numbers of issues were discussed. 12) From the response received there is a chance of improvement in the present scheme of WPM. workers & management representatives) in an organized discussion. 6) The problem or matter related to workers are most of the time resolved by the discussions held in the meeting. works committee is one of the most effective means to bring the parties together (i. From the response received the following hypothesis has been accepted .Worker’s Participation in Management After analyzing the relevant information about the topic & interpreting it several conclusions are drawn these are as follows: 1) As a constitutive mechanism. 7) The committees like shop level and department Level are the effective tool of worker’s participation. if these members bring to the committee a fresh & unbiased outlook & discuss matters with open mind & tender honest advise. 8) The views & suggestions of the workers are mainly appreciated by the management. the process of participation will be greatly improved. mobilize the collective common sense & deliberate on matters of the common interest.61 - .

2) There is a strong support from top management during conducting such activities in an organization. employees and the Trade Unions. 3) Worker’s participation in Management maintains a strong Industrial Relations between the management. 4) WPM satisfies the social and esteem needs.62 - . .Worker’s Participation in Management 1) The concept of Worker’s Participation in Management is effectively implemented in GSK.

63 - .Worker’s Participation in Management Recommendation and Suggestions 5 SUGGESTIONS & RECOMMENDATIONS .

5) Both the parties should develop a favorable attitude towards the schemes of participative management.up is essential by HR/ Industrial Relation Department with suitable guidelines & instructions. 6) The continuous support & co. It is necessary to maintain a liaison between the members of the committee & workers of the undertaking. 3) All parties concerned to participative management should feel that they should participate at all levels. 2) The Training Program should be aimed at reorienting the attitudes of both the workers & management & creating a proper atmosphere in which the committees can function effectively. 9) Regular follow. 8) Regular committee meetings could be held on the day & time. Therefore top management support to this scheme is absolutely necessary. 7) The minutes of the meetings should be translated into a local language or in Hindi & displayed on the notice board for the information of everyone so that they get an opportunity to know what happens in the committee. Nasik is essential for the scheme of worker’s participation.Worker’s Participation in Management Following are some recommendations and suggestionse suggested for the worker’s participation in GSK.operation of the workers in GSK. which is convenient to all the participants & proper notice of the said meeting.64 - . must be circulated among the members on proper time. QUESTIONNAIRE . 1) A successful program not only calls for education and training of the workers but also emphasizes the need for the proper training of the managerial personnel. 4) There should be effective communication and involvement between workers and management and effective consultation of the workers by the management. The personal policy of the organization should be in favor of participative management.

65 - . I request you to fill the below information. Are you aware of the various participative schemes going on in the company? a) Fully aware b) Partly aware c) Not aware 2. I assure you that the information given by you will be treated as strictly confidential and will be used for the academic purpose only. If yes. As a part of my project work I have prepared this questionnaire. I Miss Snehal Ganesh Kamble pursuing MBA Degree. What is the tenure of your membership? a) 1 year c) 3 years b) 2 years c) More than 4 years 5. Whether the regular meetings of the said committee are conducted? a) Yes b) No c) Sometimes 6. What is the duration of the meeting ? .Worker’s Participation in Management Respected Sir. Department: Date of joining: - 1. to which committee you belong? ----------------------------------------------------------------------------------------------------4. Are you or were member of any committee formed for workers participation? a) Yes b) No 3.

66 - . Do you think that functioning of the committees like shop level and department Level act as an effective tool of worker’s participation? a) Always c) Sometime b) To some extend d) Never 12.Worker’s Participation in Management ----------------------------------------------------------------------------------------------------7. always b) Sometime yes c) Never 8. Do you attend these meetings regularly? a) Yes c) Never 9. Are you satisfied with the time provided for the meeting? a) Yes. Do you think that the steps taken to achieve the effective participation have achieved the satisfactory degree of success? a) Satisfactory c) Unsatisfactory b) Satisfactory to some extend . Do you think that the problem or matter related to worker is resolved by the discussions held in the meeting? a) Always c) Sometime b) To some extend d) Never b) Sometimes only 10. Do the management appreciate your views & suggestions? a) Always b) Sometimes c) Never 11.

Do you think that the scheme of worker’s participation successfully implemented in GSK? a) Definitely yes c) Not successful 17. always c) Can’t say b) Sometime d) Never 15. Do you think Worker’s Participation in Management is required? a) Yes. Do you think that the workers & management relationship can harmonize through the effective participation? a) Yes. always c) Never 18. always b) Occasionally c) To some extendc) Never 14. Do you think that there are some defects in the present scheme of Worker’s Participation? a) Yes c) Sometime 16. Do you think that due to workers participation in management there is self development of workers? a) Yes.67 - .Worker’s Participation in Management 13. Do you take part in day to day decision making? a) Yes b) No b) Sometime b) To some extend b) No .

Any suggestion to make the worker’s participation more effective? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- .Worker’s Participation in Management 19.68 - .

com.69 - . Himalaya publication house -Subba Rao  Dynamics of Industrial Relation.GSK.com. Himalaya publication house – Memoria  www. .  www.Worker’s Participation in Management Bibliography  Essential Elements of HRM.Google.

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