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Saudi German Hospital Policy No.

Riyadh - KSA PFR 104

Effective From Last Review


Function Patient & Family Rights 01 SEP 2008 01 OCT 2006
Next Review Page No.
Title Protection of Patient’s Valuables 31 AUG 2009 01
• All Departments of Saudi German Hospital Riyadh (SGHR)
Applies to
• All Patients Seeking Healthcare Services at SGHR

a. Policy Statement:
It is the policy of Saudi German Hospital Riyadh (SGHR) to protect patient’s valuables from
loss or theft during the stay at hospital in order to achieve high quality service and care for its
patients.

b. Purposes:
1. To provide a safe and secure environment where the patient’s valuables are protected
from loss or theft during the stay at Saudi German Hospital Riyadh.
2. To fulfill Saudi German Hospital ethical commitment to patient, family and
community about safety and security at the hospital premises.
3. To assure compliance with Bill of Patient and Family Rights and Responsibilities and
to provide a patient centered quality healthcare which meets international standards.

χ. Definitions
e. Accompanied Patient: Thos patients, who are brought to the hospital by relatives,
friends or guardian / sponsor.
f. Unaccompanied Patient: Those patients, who come to hospital alone or who may be
brought by Police, Red Crescent, or somebody other than relatives, friends or
guardian / sponsor.
g. Conscious Patient: Those patients, who are awake and aware of their surroundings
and identity, when reach the hospital.
h. Unconscious Patients: Those patients, who are not awake and not aware of their
surroundings and identity, when reach the hospital.
i. Police Case: These include the medico-legal cases such as suicidal attempt, stab in-
juries, physical assaults, child abuse, and drug abuse.

δ. Procedures and Responsibilities:

Procedure Sequence

1 All accompanied and conscious patients will be notified by the


polyclinic receptionist or admission & discharge (A & D) Staff that
the hospital management is not responsible for their personal
belongings, so it is better to hand over the valuables to their
accompanied person.
If an accompanied and conscious patient refuses to hand over his / Polyclinic
2 her valuables to the accompanied person, then he will be informed Receptionist /
about the safe boxes in polyclinic area and each patient’s room. A & D Staff
The key of the safe box will be provided by the polyclinic Polyclinic
3 receptionist / A & D staff and will keep the patients’ original Saudi Receptionist /
Identity Card, Iqama or Passport (if the patient is expatriate) A & D Staff
Original Saudi Identity Card, Iqama or Passport will be returned Polyclinic
4 back to the patient when he/she will hand over the key to polyclinic Receptionist /
receptionist / A & D staff after check-up or discharge from hospital. A & D Staff
All accompanied and conscious patients, who visited the hospital
for some radiological, laboratory, physiotherapy, chemotherapy or Concerned
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day-care procedure, will be provided with a safe box in the Department
concerned area, if they desire.
The key of the safe box will be provided to patient by the
Receptionist
receptionist of the concerned department and will keep the patients’
6 of Concerned
original Saudi Identity Card, Iqama or Passport (if the patient is
Department
expatriate)
Original Saudi Identity Card, Iqama or Passport will be returned
back to the patient when he/she will hand over the key to
receptionist of the concerned department after procedure.
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The accompanied person of an unconscious patient will be notified


by the staff nurse of the concerned department to take care of
8 Staff Nurse
patients’ valuables and if he refuses to do so, the procedure of
unaccompanied and unconscious patient will be used.
All unaccompanied and unconscious patients’ valuables will be
Staff Nurse /
recorded in Patients’ Valuables Log Book by the staff nurse in the
9 Security
presence of security officer. Staff nurse and security officer will sign
Officer
in the log book for record and notify it their supervisors.
The patients’ valuables will be placed in Patients’ Valuables Staff Nurse /
10 Envelope, sealed with staff nurse and security officer signatures and Security
then kept in the safe box of the concerned department. Officer
Staff nurse and security officer will hand over the sealed envelope to
the patient after he/she gains conscious and desires to have valuables Staff Nurse /
11 after getting his/her signature in the Patients’ Valuables Log Book. Security
Staff nurse and security officer will request the patient to open the Officer
envelope and count his valuables.
Staff nurse and security officer will take all the belongings of the
Staff Nurse /
Police case, record them in the Patients’ Valuables Log Book, and
12 Security
sign in it. Patients’ belongings will be sealed in Patients’ Valuables
Officer
Envelope with their signatures.
Staff nurse and security officer will hand over this envelope to the Staff Nurse /
13 concerned Police Officer upon request and will get his signature in Security
the Patients’ Valuables Log Book. Officer
14 Valuables belonging to a dead patient will be handed over to next of Staff Nurse /
kin or sponsor by staff nurse, security officer and A & D staff after Security
their signature in the Patients’ Valuables Log Book. Officer /
A & D Staff
15 Safe box in each department will be checked by the nursing Nursing
supervisor, security supervisor and patient relations supervisor every Supervisor /
month and will make a list of the sealed envelopes. Security
All uncollected envelopes will be handed over to Patients’ Relations Supervisor /
Supervisor for contacting and handing over to discharged patients or Patients’
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next of kin of dead patients. Relations
Supervisor
All remaining envelopes will be deposited in Patients’ Valuables Patients’
Deposit Section in the warehouse by the Patients’ Relations Relations
17 Supervisor. An inventory of such items will be maintained by the Supervisor /
Warehouse Manager. Warehouse
Manager

e. Attachments
Patient and Family Bill of Rights and Responsibilities “Appendix – 1”

f. References
Joint Commission International Accreditation Standards for Hospitals, 3rd Edition (2007)
g. Approval of the Policy