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firstname.lastname@example.org +91 9632766410 Education
Bachelor of Science(Chemistry) 1994-1997- St. Josephs College of Arts and Science, Bangalore , India Master of Business Administration(Systems Management), Loyola Institute of Business Administration 1998-2000,Chennai,India CORE COMPETENCIES Technical ∙ Oracle ERP (11i and R12) ∙ 8i, 9i and 10G ∙ System Administration ∙ Patching ∙ Cloning ∙ Performance Tuning ∙ Upgrade ∙ BPEL∙ J2EE ∙ RAC ∙ UNIX Operations Management ∙ Lean Metrics ∙ Root Cause Analysis ∙ SLA Management ∙ Single Point of Contact ∙ Run Book & Play Book Management General Management ∙ Resource Management ∙ Client Management ∙ Vendor Management Tools ∙ BMC Remedy EXPERIENCE SUMMARY
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11 +years of experience in the IT industry as Oracle and Oracle Applications DBA Installation of Oracle database and Applications R11i and R12 Patch application in various instances on various versions of Oracle Applications. Using various AD utilities to maintain Oracle applications Cloning of dev and test instances from Production based on user requirements. System administrator activities on Oracle Apps
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right from POC stage to production implementation at Cisco Worked extensively on RAC databases and involved in RAC specific issues on complex and large DBs (EBS and non EBS) Database upgrades from 8i to 9i and 10g Working as Primary DBA for various databases at Cisco. Apart from hands on Apps DBA activities also involved in process oriented and process improvement activities which are critical to any managed services engagement Involved in team size enhancement as part of setting up a ERP division with my present employer EMPLOYER DETAILS Etisalat Software Solutions (Jul 2010 – till Date) Wipro Technologies (June 2003 – Jul 2010) Mascot Systems Ltd (Jun 2002 – Jun 2003) Ritechoice Technologies (May 2000-Jun2002) PROJECT DETAILS 1.5.DBA services and Architect Solaris. Performing hands on production support activities for over 400 production databases at Cisco as a DBA project lead and also mentoring 8 junior DBAs in the team as part of a AMS operations at Cisco. Worked extensively on BPEL and J2EE setups as part of Oracle 10gAS . Operational level DBAs would work under you and reach out to primary DBA for guidance.10.Linux Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.Vinayak Nandagopal • • • • • • • • • Backup and Recovery of database Database Performance tuning and troubleshooting . ERP division setup for Etisalat-Emirates Telecommunication corporation Description Employer Name Role Operating System(s) Skills Environment Contribution Setting up and full fledged ERP division at Etisalat Technologia-Etisalat Software Solutions pvt Limited Manager ..R12 • • Primary Role is being actively involved in setting up an ERP division for the parent company. Activities include estimating and procuring hardware in sync with the current setup at _______________________________________________________________________ _ Page 2 of 14 .
5. • • • • • Start Date End Date Period Team Size Jul 2010 Till Date 6 5 2. Oracle and Oracle Applications DBA Support Oracle Apps DBA and Oracle DBA technical Lead Unix Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.Vinayak Nandagopal parent company. Performed regular R12 Apps DBA activities like patching. Configuring and installing Oracle Apps 11. Performed database activities like applying RDBMS patching on the 10G RAC databases and day to day housekeeping activities on the databases. cloning and regular maintenance activities as per requirements and Cisco standards.R12 • • Oracle and Oracle Apps DBA for Cisco’s ICW R12 implementation.2 and R12 as per requirement Performing all routine Apps DBA activities Involved in expanding the DBA team to cater to the project requirements Also supported non ERP Oracle databases that are being used for other activities within the company Coordinated DBA activities for successful implementation of Oracle Warehouse Management (WMS) in the existing 11i ERP instance.10. Cloning of 10g code tree from one node to another and also handled database moves and conversion of databases from RAC to non Employer Name Wipro Technologies Limited • • _______________________________________________________________________ _ Page 3 of 14 . Cisco project and production support Description Role Operating System(s) Skills Environment Contribution Cisco Systems Inc.5.10.
Was also involved in tasks like Externalization of R12 instance. Also part of the P1/P2 on call support team for Cisco which covers almost 1200 Databases. Sony: ADAM Conversion The project dealt with Implementation of all financial modules for 3 Mexican sites so as to eliminate the use of the older ADAM mainframe Description _______________________________________________________________________ _ Page 4 of 14 . Quarterly CPU patches released by Oracle. • • • • • • • • • • • Start Date End Date Period Team Size Oct 2007 Jul 2010 32 27 2. of which around 400 are Production databases. Also performed activities like DST patching. Performing hands on production support activities for over 400 production databases at Cisco as a lead and also mentoring 8 junior DBAs in the team as part of a AMS operations at Cisco. Contributions include also working as Production support primary DBA for various production databases at Cisco. applying patches like RUP4. Presently working as a DBA managed services Production support Project lead with 8 DBA reportees under me. Working on POC for cloning J2ee and BPEL engine as part of the 10gAs component. Performed OID/SSO/LDAP registration as part of the refresh procedures. Performed R12 refreshes/clones from production to stage and other dev instances. Also performed CRS related activities like patching and cloning the CRS home and handling CRS install during of re-iping the servers.Vinayak Nandagopal RAC and vice versa Performed installation and provided support for R3 component (BPEL and j2EE OC4J) as part of the ICW implementation.
-As part of the above character set conversion the following tasks were performed • Analyzed the different options for converting the character set using Database upgrade.10 Performed the role of APPS DBA/system Administrator for the ADAM Conversion project -Performed MLS conversion ( Implementing Latin American Spanish language ) -Performed character set conversion from US7ASCII to UTF8 for the 700 GB production database using a method with approval from Oracle. US7ASCII to WE8MSWIN1252 and other options • Analyzing the impact to the system for conversion from US7ASCII -> WE8MSWIN1252 . _______________________________________________________________________ _ Page 5 of 14 . applying patches and troubleshooting Oracle APPS issues -Performed migration activities (migration of AOLS and backend code to Production following Sony’s migration cycle) using Sony’s custom migration tool.> UTF8 • Identifying the tables impacted by the lossy conversion from US7ASCII -> WE8MSWIN1252 . inline conversion tool(Proprietory Oracle tool) and command line character set conversion • Estimation of effort and time needed for each option • Execution of CSSCAN tool for Character set conversion from US7ASCII to UTF8.Vinayak Nandagopal system Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution Apps DBA HP UX 11.11 Oracle APPS DBA and Oracle APPS systems Administrator Oracle APPS 11.5.> UTF8 • Proposing to the application team the various methods of fixing lossy data as part of the character set con version -Performed regular Apps DBA activities including cloning instance as per user requirements.
com as well as support DBA for Sony's new B2C website application NEXTGEN _______________________________________________________________________ _ Page 6 of 14 .0. Esolutions and Sony Nextgen Description Support DBA for Esolutions project which manages www.3 to 11i migration The tasks performed included -routine Apps DBA tasks like patching.Vinayak Nandagopal -Created custom printer drivers using Epson escape codes and escape sequences for various preprinted documents that were printed using dotmatrix printers from Oracle Applications. Start Date End Date Period Team Size Dec 2006 Oct 2007 9 2 3. Financials 11. -Actively involved in monitoring database behavior and growth and take steps to plan for additional resource from a maintenance point of view. cloning and troubleshooting Oracle Apps issues -Performing migration activities using Sony’s inhouse migration script and migration tools -Planning and migration of all code and AOLs to Production through following migration path.3 to 11i Finance migration Apps DBA HP UX 11. Jan 2006 Dec 2006 12 20 Description Role Operating System(s) Skills Environment Employer Name Wipro Technologies Limited Contribution Start Date End Date Period Team Size 4.0.sonystyle.11 Oracle APPS DBA and Oracle APPS systems Administrator Performed the role of a Apps DBA and systems administrator for the 11.3 to 11i Migration Apps DBA /sysadmin for 11.0.
Description Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution _______________________________________________________________________ _ Page 7 of 14 . -Was also involved in performance tuning as part of NEXTGEN -Coordinated with other DBAs( from vendors like Totality Inc.1. -Performance monitoring on instances -Tablespace monitoring in instances. Program errors and fixing them.Vinayak Nandagopal Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8i. -Cloning of instances using adconfig clone method.com site and for NEXTGEN databases -Was responsible for routine DBA tasks like cloning. and Sapient technologies) as part of support 16/12/2004 20/12/2005 7 1 Contribution Start Date End Date Period Team Size 5.com -Oracle 9i( with RAC) in Nextgen -Sole Sony DBA as support for existing sonystyle. -Monitoring Concurrent Managers and troubleshooting -Troubleshooting Conc. patching on existing systems.Oracle 9i Technologies used included -Oracle 8.9 -Performed various Apps DBA tasks as part of supporting production and other instances for Sony Seven -Applying both Application and RDBMS patches including patch analysis.5. Sony Seven SONY SEVEN -(Sony EMCS VAIO Enterprise Network) is an Oracle Applications 11i implementation project for Sony Electronics Division DBA Sun Solaris Oracle apps DBA Oracle Apps 11.4 in sonystyle.7.
Oracle Financials.Financial Consultancy Oracle Apps 11. Marsh MMC: Oracle Apps Description Apps DBA for Oracle Apps instances at Marsh Inc Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8i. Applying patches and troubleshooting Oracle Apps issues. The tasks included regular migrations. Oracle Human Resources. Oracle Manufacturing Oracle Apps 11. -Performance monitoring on instances Employer Name Wipro Technologies Limited _______________________________________________________________________ _ Page 8 of 14 .5 and 11.Vinayak Nandagopal -Performing migrations and other user requests.5. -Gave knowledge transfer and induction to new entrants into the project Start Date End Date Period Team Size 01/07/2004 30/11/2004 6 7 6. 08/02/2004 09/04/2004 4 8 Contribution Start Date End Date Period Team Size 7.7 -Performed various Apps DBA tasks as part of supporting production and other instances for Sony iSemicon -Applying both Application and RDBMS patches including patch analysis.9 Performed various Oracle Apps DBA tasks as part of supporting production and other instances for Marsh Inc.Oracle 9i.5.5. Sony Isemicon Description Role Operating System(s) Skills Environment Contribution Production support of Oracle Apps instances for Sony's semiconductor division DBA HP-UX Oracle 8i.
-Monitoring Concurrent Managers and troubleshooting -Troubleshooting Conc. -Performing migrations and other user requests. Program errors and fixing them. -Gave knowledge transfer and induction to new entrants into the project Start Date End Date Period Team Size 30/09/2003 31/01/2004 1 12 _______________________________________________________________________ _ Page 9 of 14 .Vinayak Nandagopal -Tablespace monitoring in instances.
•Setup Web Servers. Database and Listeners.Vinayak Nandagopal 8. •Cloning of oracle applications environment using rapidclone environment.2 using patchset upgrade method. COIN$ The project COINS deals with the implementation of Oracle Incentive Compensation . DBA Linux Oracle 9i. The entire project boasts of a first time scenario where in the product is expected to handle ~1.0.5 million transactions per day and is to be scaled up to 8 million transactions/ day by the year 2005.Customer Relationship Management Oracle Sales Compensation Application Maintaining and tuning multiple database and file systems •Upgrade Oracle Database from 8.2.Recommended usage of various performance tuning approaches for the exercise 28/07/2003 31/08/2003 1 5 Description Employer Name Mascot systems Lts(Now Igate Global solutions ltd) Role Operating System(s) Skills Environment Contribution _______________________________________________________________________ _ Page 10 of 14 . Performance Tuning The exercise was a performance tuning plan for Description particular reports Employer Name Wipro Technologies Limited Role Operating System(s) Skills Environment Contribution Start Date End Date Period Team Size 9. •Troubleshooting of all oracle application problems.5 -Prepared approach document for the exercise . This magnitude of transaction is being tested upon Oracle CRM product for the first time and hence Oracle Corp is watching the entire implementation very closely.7. DBA Unix Oracle Oracle Apps 11.5. Form Servers.1.A Sales Module of Oracle CRM.CRM-ORACLE .4 to 9.
Vinayak Nandagopal •Used Oracle Application tools for maintaining database and application like adpatch. adctrl. adaimgr. Start Date End Date Period Team Size 25/01/2003 31/05/2003 5 12 _______________________________________________________________________ _ Page 11 of 14 . adrelink. adsplice etc. adadmin.
IBM-AIX. adctrl. management and upgrade service for Oracle E-Business Suite.Oracle 9i Support for multiple instances for Oracle Corporation • Installing/Configuring oracle application on various platforms. Oracle E-Studio Oracle E-Business Studio is a complete applications maintenance.5. Form Servers. • Used Oracle Application tools for maintaining database and application like adpatch. • Upgrade oracle application from 10. adrelink.Vinayak Nandagopal 10 . adaimgr. • Setup Web Servers. Linux Sun Solaris Oracle 8i. Database and Listeners. In our site we remotely manage 77 instances Of Fortune 500 clients DBA HP-UX.7 releases. USA. 10/06/2002 25/01/2003 8 11 Description Employer Name Mascot systems Lts(Now Igate Global solutions ltd) Role Operating System(s) Skills Environment Contribution Start Date End Date Period Team Size 11. • Upgrade Oracle Application to current releases and current product-level with applying maintenance packs and Minipacks. • Maintaining and tuning multiple database and file system of Oracle application hosted by Oracle Corporation. adadmin. adsplice etc.7 to 11. • Troubleshooting of all oracle application problems. • Cloning of oracle applications environment. Database Sizing Exercise • The assignment dealt with capacity planning of Description the application Employer Name Ritechoice technologies ltd Role Operating System(s) DBA Windows 2000 _______________________________________________________________________ _ Page 12 of 14 .
Vinayak Nandagopal Skills Environment Oracle 8i Database sizing exercise • Setting a framework from the sizing point of view • Implementing Space Management techniques to size various database objects for optimal space utilization. This is primarily done to avoid unused blocks in the database and to avoid reorganization that would need to be done at a later stage 20/01/2002 18/05/2002 4 2 Contribution Start Date End Date Period Team Size 12. • Setting storage parameters depending on the various DML operations that would affect the table. Employer Name Ritechoice technologies ltd Role Operating System(s) Skills Environment DBA Sun Solaris Oracle 8.x Improvement of Performance using Logical Partitioning. • Performing table level range partitioning such that the table data would be striped across disks. • Improvement of performance of various queries after implementation of logical partitioning keeping in mind the various changes in the database. • The Optimizer more was correspondingly changed to COST as LP is supported only in CBO mode. • Exercise was performed so as to improve performance of the database and also to counter the ever-increasing volume of data. Thus maintaining the performance of the application as a whole was an additional task after implementing LP. Logical Partitioning Implementing logical partitioning of the Oracle Description database. • Sizing various tables individually so as to allocate space optimally. 15/07/2001 Contribution Start Date _______________________________________________________________________ _ Page 13 of 14 .
Vinayak Nandagopal End Date Period Team Size 13/01/2003 4 2 13. • Coordinating with hardware vendors for implementation issues • Installing Oracle Parallel server and testing for proper installation of Oracle parallel server as suggested by Oracle and IBM 12/01/2001 04/04/2001 3 2 Contribution Start Date End Date Period Team Size _______________________________________________________________________ _ Page 14 of 14 . Oracle Parallel Server Description Implementing Oracle parallel server Employer Name Ritechoice technologies ltd Role Operating System(s) Skills Environment DBA Windows NT Oracle 8i Installation of Oracle Parallel Server in a test environment • Coordinating with hardware support staff that provided technical support for IBM hardware.