November / Winter 2011 Master of Business Administration Semester IV OM0015 – Maintenance Management - 4 Credits (Book ID: B1340) Assignment - Set

- 1 (60 Marks)

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1. Briefly explain the maintenance systems that are practiced in production/service units by providing few examples. 2. What are the three stages in the lifecycle management of any machinery? Explain in brief the Life cycle management system 3. Explain briefly the metrics that can be developed by the maintenance department to identify the gap and take action to achieving the desired level of performance 4. Distinguish between preventive and breakdown maintenance 5. “Organisations normally adopt a combination of one or more of the above methods. And these options are justified if the resultant savings are more than the total costs associated with any one of these methods” –Substantiate this statement. 6. A valuable tool for improving maintenance effectiveness is to use fault tree analysis. What does this tree means and how it is used as a valuable tool for electrical, hydraulic and other complex systems in isolating physical components using circuits and attends to the problem? November / Winter 2011

Master of Business Administration Semester IV OM0015 – Maintenance Management - 4 Credits (Book ID: B1340) Assignment - Set- 2 (60 Marks)

For Answer visit www.studenthelp.tk1. What are the
maintenance planning principles? How they contribute to the success of planning? 2. Explain briefly the ABC classification and reasons behind recommending ABC and VED classifications for managing inventory of spare parts for maintenance? 3. Explain briefly how the principles of scheduling, when followed, will improve the effectiveness and efficiency of the maintenance management? 4. Explain briefly the five levels of data developed in UMS 5. Explain briefly the importance of ‘Depreciation’ and its disposition while calculating the capital expenditure of the equipment to be replaced. What are the depreciation methods that are normally used in an organisation? 6. What are the ranges that we can normally expect for each of the OCE factors? Explain how an improvement in 10 % of wrench time will offer 25% improvement in utilisation of the crew and hence the OCE. November / Winter 2011 Master of Business Administration Semester IV OM0016 –Quality Management - 4 Credits

(Book ID: B1341) Assignment - Set- 1 (60 Marks)

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Q1. Elucidate a relationship between strategy and data quality. Q2. Briefly describe Deming's 14 points philosophy. Elucidate Juran's trilogy in brief. Q3. Describe the evolution of Six Sigma in General Electric. Explain the advantages and disadvantages of Six Sigma in brief. Q4. What were the improvements made to QMS? Why do think management responsibility is an essential requirement of QMS? Q5. Explain the goals and programs of strategic plan. What are the reasons of failure of the strategic plans? Q6. What are the characteristics of Ideal indicator? What are the two Six Sigma models undertaken for Quality improvement? November / Winter 2011 Master of Business Administration Semester IV OM0016 –Quality Management - 4 Credits (Book ID: B1341) Assignment - Set- 2 (60 Marks)

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Q1. What are the different types of Reliability estimates? What are the important components of retest reliability? Q2. What are the different types of Quality Costs? What is the relevance of Cost and Schedule Information in an organisation?

Q3. What are the basic steps involved in audit reporting? Explain. What is the purpose of product auditing? Q4. What is quality culture? Explain the five key drivers that are essential for developing quality culture. Q5. For modern products, explain the concepts on what on which design reviews are based Q6. What are the five dimensions of the quality that were identified by the SERVQUAL model? November / Winter 2011 Master of Business Administration Semester IV OM0017 –Advanced Production Planning and Control - 4 Credits (Book ID: B1342) Assignment - Set- 1 (60 Marks)

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1. State the objectives of production planning and control. Explain briefly the functions of planning in “Facility Planning” for production activities? 2. What are the merits and demerits of batch production? Briefly explain the salient features of PPC for Job production. 3. Explain briefly the main tasks of dispatching, inspecting, expediting, evaluating and controlling inventory and so on by production controls department. 4. How do you classify forecasts? Explain Time Series Methods. 5. Explain inventory Management and Control. List the benefits of inventory control. 6. Define deterministic model of inventory control. Explain how economic order quantity can be calculated by model 1.

November / Winter 2011 Master of Business Administration Semester IV OM0017 –Advanced Production Planning and Control - 4 Credits (Book ID: B1342) Assignment - Set- 2 (60 Marks)

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1. Differentiate between forward and backward scheduling. Explain automation and the drawbacks associated with automation 2. Explain in brief about Priority Rules for Scheduling? Following four jobs are at a machine with its due dates of delivery mentioned. Today being 20th determine the critical ratio for each job and assign the priority ranking. Job Due date Remaining processing time P 26 8 Q 24 2 R 22 2 S 29 13 3. Write a note on: a) Lean Manufacturing, b) Agile Manufacturing, c) CIM 4. Bring out the differences between productivity and flexibility. And is productivity compromised by introducing flexibility in the manufacturing process? Comment 5. Explain in brief the Goldratt’s “Theory of constraint” and the five focussed steps

of TOC recommended for solving the constraints/ problems. 6. Explain make or buy decisions and when it is appropriate to consider each respectively. November / Winter 2011 Master of Business Administration Semester IV OM0018 – Technology Management - 4 Credits (Book ID: B1326) Assignment - Set- 1 (60 Marks)

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Q1. Define the term technology. Write a short note on evolution and growth of technology. Q2. Citing an example, state and explain the reasons that compel a company to go for the new technology. Q3. Describe some characteristics of technology forecasting. Explain in brief about the six phases in technology forecasting process. Q4. Write a short note on technology strategy. Explain in brief about the innovation management. Q5. What is the importance of technology diffusion? What are the benefits of technology absorption? Q6. Explain the implementation of new technology. Briefly describe the automation decisions. November / Winter 2011 Master of Business Administration Semester IV OM0018 – Technology Management - 4 Credits

(Book ID: B1326) Assignment - Set- 2 (60 Marks)

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Q1. Explain Technology Generation. Explain Technology Development. Discuss the importance Technology Generation and Development. Q2. Explain the dimensions of technology transfer and features of technology package. Q3. Briefly describe the concept of technology choice. List and explain the steps involved in technology assessment process. Q4. Briefly explain the factors influencing the high performance innovative technology based organisations. Q5. What is Research and Development (R&D), and how is it managed? Explain the different categories of Intellectual Property Management. Q6. Discuss the technology assessment and environmental impact analysis. Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0041 – Java and Web Design - 4 Credits Assignment - Set- 1 (60 Marks)

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Q.1 Explain the browser components and its features [10 Marks] Q. 2 Describe in detail the building of webpage. [10 Marks] Q.3 How to use forms? Explain with an example [10 Marks] Q.4 Give an example for cascade style sheets and explain editing with cascade style sheets in detail . [10 Marks] Q.5 Describe the working of search engine. What are the different types of search

engine? Explain with its application. [10 Marks] Q.6 List the benefits and drawbacks of Lamp stack [10 Marks] Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0041 – Java and Web Design - 4 Credits Assignment - Set- 2 (60 Marks)

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Q.1 Give one example each for the following and explain the use in one/two tine each. 1. Web Design Tools 2. HTML Editors 3. Adobe Photoshop 4. Adobe Flash 5. Firebug Browser [10 Marks] Q.2 Write a Java program to demonstrate the use of control statements (all three statemnts) in Java. [10 Marks] Q.3 What are the difference types of inheritance in Java? Explain the relationship between interfaces and inheritances. [10 Marks] Q.4 How do you handle exceptions in Java [10 Marks] Q.5 Write a small snippet in which the program uses POST method to accept the keywords to accomplish the task. Also suggest the alternative method to perform this task and its benefits [10 Marks] Q.6 Explain Java web technologies with its types [10 Marks] Nov/Winter 2011 Master of Business Administration - MBA Semester IV

MI0038 – Enterprise Resource Planning - 4 Credits (Book ID: B1233) Assignment - Set- 1 (60 Marks)

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Q1. Why are ERP systems said to be flexible? Explain with an example. Q2. Explain with an example the concept of supply chain management? Q3. Differentiate between Open Source and Commercial ERP. Briefly explain the key principles to a proper ERP system selection process. Q4. What is ATO and how is it different from ETO? List the advantages of CAD/CAM. Q5. How does the plant maintenance module help in achieving competitiveness? Write a note of Quality Management. Q6. Explain the working of Warehouse Management and Purchase department with an example. Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0038 – Enterprise Resource Planning - 4 Credits (Book ID: B1233) Assignment - Set- 2 (60 Marks)

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Q1. What is web ERP? What are its benefits? List out the different modules under ERP Inventory management. Q2. Briefly explain the functionalities of CRM sub modules. List out the benefits of CRM Systems.

Q3. Illustrate the role of ERP systems in Human Resources. List out the benefits of Human Resource management systems. Q4. Describe how you would go about the different phases of the ERP implementation lifecycle, if it were being done in your company. Q5. Discuss briefly about JD Edward’s and PeopleSoft’s applications and their various modules. Q6. What is BAPI? Why BIAP is considered as commanding tool in the SAP consultant’s toolkit? Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0039 – eCommerce - 4 Credits Assignment - Set- 1 (60 Marks)

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Q.1 Explain the framework of eCommerce in detail [10 Marks] Q. 2 List the advantages and disadvantages of eCommerce [10 Marks] Q.3 Prepare a scenario on the organization having shopping cart facility showing the advantages and disadvantages of having shopping cart facility [10 Marks] Q.4 Give examples for different models of ecommerce and explain what is the benefit of that model in your example. [10 Marks] Q.5 Write short notes on a. False and malicious sites b. Stealing visitor’s credit card information c. Stealing customer’s data from selling agent and internet service providers d. The use of cookies [10 Marks]

Q.6 Describe the risk management paradigm in brief [10 Marks] Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0039 – eCommerce - 4 Credits Assignment - Set- 2 (60 Marks)

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Q.1 Warigon is a retail company and they want to automate the payment system. Assume that you are the design engineer of that company. What are the factors that you would consider while designing the electronic payment system? [10 Marks] Q.2 Discuss the working concepts of EDI [10 Marks] Q.3 What are the four Ps of marketing? Explain how it is applied to internet marketing [10 Marks] Q.4 Analyze the structure of a website [10 Marks] Q.5 List the benefits of online catalogue [10 Marks] Q.6 Define Mcommerce. Describe the areas of potential growth and future of mCommerce [10 Marks] Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0040 – Technology Management - 4 Credits (Book ID: B1343) Assignment - Set- 1 (60 Marks)

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Q1. Define the term technology. Write a short note on evolution and growth of

technology. Q2. Citing an example, state and explain the reasons that compel a company to go for the new technology. Q3. Describe some characteristics of technology forecasting. Explain in brief about the six phases in technology forecasting process. Q4. Write a short note on technology strategy. Explain in brief about the innovation management. Q5. What is the importance of technology diffusion? What are the benefits of technology absorption? Q6. Explain the implementation of new technology. Briefly describe the automation decisions. Nov/Winter 2011 Master of Business Administration - MBA Semester IV MI0040 – Technology Management - 4 Credits (Book ID: B1343) Assignment - Set- 2 (60 Marks)

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Q1. Explain Technology Generation. Explain Technology Development. Discuss the importance Technology Generation and Development. Q2. Explain the dimensions of technology transfer and features of technology package. Q3. Briefly describe the concept of technology choice. List and explain the steps involved in technology assessment process. Q4. Briefly explain the factors influencing the high performance innovative technology based organisations. Q5. What is Research and Development (R&D), and how is it managed? Explain the

different categories of Intellectual Property Management. Q6. Discuss the technology assessment and environmental impact analysis. Winter / November 2011 PG Diploma in Marketing Management Semester II MK0018 – International Marketing - 4 Credits (Book ID: B1199) Assignment Set- 1 (60 Marks)

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Q1. List the important differences between international marketing and domestic marketing Q2. Write short notes on counterfeiting and grey marketing. Q3. Write short notes on absolute advantage, relative advantage and comparative advantage Q4. Explain the term franchising.Discuss the advantages and disadvantages of this mode of market entry. Q5. Write a short note on executive report and technical report Q6. List the differences between national and international products with examples. Winter / November 2011 PG Diploma in Marketing Management Semester II MK0018 – International Marketing - 4 Credits (Book ID: B1199) Assignment

Set- 2 (60 Marks)

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Q1. List the factors that affect the pricing strategy of an international firm Q2. Explain the four main components of logistic systems Q3. List the differences between direct and indirect selling channels. Discuss the types of direct and indirect intermediaries. Q4. List the various issues related to exports Q5.Write short notes on (a) Bill of Exchange (b) Letter of Credit (c) Certificate of Origin Q6. Write short notes on (a) Spot Market and (b) Forward Market. Winter / November 2011 Master of Business Administration Semester IV MK0015 – Service Marketing & CRM - 4 Credits (Book ID: B1328) Assignment Set- 1 (60 Marks)

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Q1. List the major differences between services and tangible product Q2. Explain the unique characteristics of services Q3. Explain the importance and scope of services marketing Q4. List the advantages of Rater model of service quality Q5. Explain the basic functions of intermediaries and importance of emotional approach of employees Q6. Explain the concept of service leadership and service vision

Winter / November 2011 Master of Business Administration Semester IV MK0015 – Service Marketing & CRM - 4 Credits (Book ID: B1328) Assignment Set- 2 (60 Marks)

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Q1. Write short notes on flexible services and standard services Q2. Explain the features of integrated service marketing Q3. Discuss the ethical aspects in service marketing Q4. Explain the concept of customer loyalty and various levels of customer loyalty Q5. Explain the importance of customer relationship management Q6. Explain the importance of e-CRM in service marketing Winter / November 2011 PG Diploma in Marketing Management Semester II MK0016 – Advertising Management & Sales promotion - 4 Credits (Book ID: B1329) Assignment Set- 1 (60 Marks)

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Q1. List the various factors that affect advertising and marketing Q2. List the various economic and social factors that needs to be considered for effective advertisement

Q3. List the various departments of an advertising agency Q4. Explain the various theories of advertising Q5. List the Types of Advertising copy Q6. List the various elements of advertising execution Winter / November 2011 PG Diploma in Marketing Management Semester II MK0016 – Advertising Management & Sales promotion - 4 Credits (Book ID: B1329) Assignment Set- 2 (60 Marks)

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Q1. Write a short note on Media selection and space buying Q2. Discuss the various methods used for allocating advertising budget Q3. List the Influences of demography on Advertising Q4. List the fundamental differences between the urban consumer markets and the rural markets. Q5. List the role of Advertising Standard Council of India’s role in mass media advertising. Discuss some of the major offensive issues explicitly banned by ASCI Code Q6 Write a short note on the monopolies and restrictive trade practices ACT 1969 Winter / November 2011 PG Diploma in Marketing Management Semester II MK0017 – E - Marketing - 4 Credits (Book ID: B1330)

Assignment Set- 1 (60 Marks)

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Q1. List the various functions of business website Q2. Explain the various features of e-marketing .List the various steps involved in eMarketing Plan Q3. Explain the different e-functional models Q4. List and explain the four main components of marketing mix. Q5. List the three main stages involved in implementing an e-marketing plan and strategy Q6. Write short notes on user entry data and cookie data Winter / November 2011 PG Diploma in Marketing Management Semester II MK0017 – E - Marketing - 4 Credits (Book ID: B1330) Assignment Set- 2 (60 Marks)

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Q1. List the advantages and disadvantages associated with e-mail marketing Q2. List the nature and characteristics of B2B markets Q3. Discuss the Scope of e-marketing in Rural Marketing Q4. Discuss the General Characteristics of Customers in e-Marketing Q5. Explain the benefits of Search Engine Optimisation in e-marketing Q6. Explain the benefits and problems of e-Marketing in services

Winter / November 2011 Master of Business Administration Semester 4 ML0018 – Project Management in Retail - 4 Credits (Book ID: B1335) Assignment Set- 1 (60 Marks)

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Q1. What is meant by retail project management? Explain its importance. Q2. What is the role of project manager in retail? Q3. What is project screening in retail and project decision matrix? Q4. Mention the types of retail projects and also give an overview of retail project life cycle. Q5. Analyse the role played by IT in retail project management. Q6. Outline the emerging trends in retail sector. What is the scope for expansion of retail business in India? Winter / November 2011 Master of Business Administration Semester 4 ML0018 – Project Management in Retail - 4 Credits (Book ID: B1335) Assignment Set- 2 (60 Marks)

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Q1. Explain the stages in retail project life cycle.

Q2. Give a detail note on retail services management. Q3. What are the parameters affecting retail management and the factors that influence retail pricing? Q4. Explain the terms project scheduling and project designing. Q5. Explain the 4 steps in site selection methodology. Q6. Write a brief report on changing retail scenario in the Indian context. Winter / November 2011 Master of Business Administration Semester 4 ML0015 – Services Marketing and Customer Relationship Management - 4 Credits (Book ID: B1332) Assignment Set- 1 (60 Marks)

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Q1. What do you understand by customer defined service standards? Explain its relevance in services marketing. Q2. Explain the concept of service design and service delivery in services marketing. Q3. Mention the different types of services with few examples and briefly give a note on service sector. Q4. Construct a service gap for an imaginary service based company assuming that there are several gaps found in its functioning. Q5. Examine the recent issues in services marketing. Q6. ABC Components Ltd. wants to use technology in its CRM system. Kindly help the company with suitable suggestions.

Winter / November 2011 Master of Business Administration Semester 4 ML0015 – Services Marketing and Customer Relationship Management - 4 Credits (Book ID: B1332) Assignment Set- 2 (60 Marks)

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Q1. What is services marketing? Explain its importance. Q2. (a) What do you mean by CRM? Is it important in services marketing? (b) Give a note on integrated service marketing mix. Q3. Mention the 5 engines of e-CRM and explain the process involved. Q4. Explain the concepts of customer retention and Customer life time value with its applicable strategies. Q5. Mentor Institute provides educational support services to different colleges and universities. Now, they want to start consulting services for distance education programmes and career counseling. Suggest some steps on how to market their consulting services once it gets initiated. Q6. According to you, what are the customer expectations and customer responses if they don’t receive the desired service quality? If you were the service provider, how would you address customer complaints and conflicts? Winter / November 2011 Master of Business Administration Semester 4 ML0016 – Advertising Management and Sales Promotion - 4

Credits (Book ID: B1333) Assignment Set- 1 (60 Marks)

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Q1. Define the term “advertisement”. How does advertising persuade buyers? Q2. Explain the advertising theories and its relevance. Q3. Explain the factors that have an effect on Indian advertising. Q4. Is it important to have communication objectives in advertising? Why or why not? Q5. Examine the role of visual strategies in ad copy design. Give suitable examples. Q6. What is sales promotion? Explain in detail. Winter / November 2011 Master of Business Administration Semester 4 ML0016 – Advertising Management and Sales Promotion - 4 Credits (Book ID: B1333) Assignment Set- 2 (60 Marks)

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Q1. Outline those elements that are considered important in advertising execution. Give examples. Q2. Do demographic factors influence advertising strategies? Explain.

Q3. Which are the evolving consumer segments in the market? How do they affect advertising? Q4. Discuss media planning in detail. Q5. How is ad-spend on a particular ad campaign decided? Explain. Q6. Supreme Ad agency is thinking about setting up two separate specialized agencies under it. If they do so, how do you think the working of departments and integration of services will be? Will it be beneficial to the clients? Winter / November 2011 Master of Business Administration Semester 4 ML0017 – Mall Management - 4 Credits (Book ID: B1334) Assignment Set- 1 (60 Marks)

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Q1. Explain the importance of mall location and mall theme. Q2. What are the merits and demerits of malls? Q3. Identify the essential services required in malls. Why is it important to provide essential services? Q4. According to you, what type of facilities and facility team is considered significant in malls? Substantiate your answer with suitable examples. Q5. Is estimating traffic necessary in the malls? Why or why not? How is competition scanning done? Q6. Present a brief report on Indian consumption patterns. Do you think malls have an influence on the consumption patterns? Support your answer with examples. Winter / November 2011

Master of Business Administration Semester 4 ML0017 – Mall Management - 4 Credits (Book ID: B1334) Assignment Set- 2 (60 Marks)

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Q1. Examine the roles and responsibilities of mall marketing director and PR director. Q2. Why external mall environment plays a major role in generating traffic? Validate your answer with examples. Q3. You are a retailer and you also own a mall. How will you carry out customer profiling? Mention all the related points. Q4. Explain the terms – Build to sell, Build to rent and Tenant mix. Q5. What factors constitute the internal mall environment? Explain. Q6. (a) In retail context, what is permit and license? (b) Give a note on any one of the business models in mall management. Winter / November 2011 Master of Business Administration Semester IV MU0018 –Change Management - 4 Credits (Book ID: B1339) Assignment Set- 1 (60 Marks)

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Q1. What are the requirements for making organisational change? Q2. Describe the role of leaders in managing change. Q3. What are the challenges that managers face in implementing successful change? Q4. Change management plays an important role in any organisation, as the task of managing change is not an easy one. Justify. Q5. How do change managers recognize resistance of employees to change? Q6. What are the three dimensions of organisational structure? Winter / November 2011 Master of Business Administration Semester IV MU0018 –Change Management - 4 Credits (Book ID: B1339) Assignment Set- 2 (60 Marks)

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Q1. What are the five disciplines associated with the organisational learning? Q2. Explain the Greiner's Growth Model of organizational growth in detail. Q3. Explain any two Process based change models. Q4. Describe managing change during turbulent times and setting clear expectations. Q5. What are the skills and ability required for the role of change agent? Q6. Describe in detail transformation through McKinsey’s plan. Winter / November 2011 Master of Business Administration Semester IV

MU0015 –Compensation Benefits - 4 Credits (Book ID:1336) Assignment Set- 1 (60 Marks)

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Q1. What are the factors that have to be determined before preparing the salary structure? Q2. What is CTC? What are the components of CTC? Q3. Define internal equity and explain its importance. Q4. Mr.Senthil is the HR Manager of First Source Pvt. Ltd. He found that many of the employees have been doing the same work for a long period of time. He decided to enrich some of their jobs. List some of the strategies which can be used by Mr.Senthil to enrich jobs in organisations. Q5. Describe Mintzberg 5 P’s of strategy. Q6. What are the factors to be taken into account to ensure an optimum compensation package for executives? Winter / November 2011 Master of Business Administration Semester IV MU0015 –Compensation Benefits - 4 Credits (Book ID:1336) Assignment Set- 2 (60 Marks)

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Q1. What are the elements of compensation?

Q2. How does compensation effect employee satisfaction? Q3. How is employee benefit and labour market linked? Q4. Describe flexible workforce in detail. Q5. What are the major issues related to repatriation? Q6. Ms.Deepa Mehra is the VP-HR of Induslink Network. She is assigned the task of finding a new CEO for the company and fixing the compensation. What are the trends that she will have to look into before finalizing the compensation package for the CEO? Winter / November 2011 Master of Business Administration Semester IV MU0016 –Performance Management and Appraisal- 4 Credits (Book ID: B1337) Assignment Set- 1 (60 Marks)

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Q1. The HR department of a software company reviewed the performance of the employees. The HR Manager wants to provide feedback of the performance review to the employees. Describe the factors that have to be looked into while providing performance review feedback. Q2. Explain the traditional methods of performance appraisal in detail. Q3. What are the major errors that may occur during performance evaluation? Q4. Explain career planning in detail. Q5. What are the steps to be followed while building an ethical organisational culture? Q6. What are the aims of performance management?

Winter / November 2011 Master of Business Administration Semester IV MU0016 –Performance Management and Appraisal- 4 Credits (Book ID: B1337) Assignment Set- 2 (60 Marks)

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Q1. What are the features of a Performance management framework? Q2. Explain the two psychosomatic approaches of the reward system within an organisation. Q3. Explain the ‘Plan-Do-Review-Revise’ cycle of performance management. Q4. State the components of a performance management system. Q5. Mr.Samuel D’Costa is the HR executive at Evergreen Solutions Pvt.Ltd. He found that the performance of the marketing team has been decreasing over the past four months. Suggest measures that he can take up to improve the team performance of the marketing team. Q6. State the four essential components of 360 degree appraisal. Winter / November 2011 Master of Business Administration Semester IV MU0017 –Talent Management - 4 Credits (Book ID: B1338) Assignment Set- 1 (60 Marks)

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Q1. India as nation stands out for it entrepreneurial and well educated talent base. Justify. Q2. What are the top 10 talent management challenges faced by an HR? Q3. What is the importance of talent management? Q4. Describe the five stage approach for building a competency model. Q5. List the key elements of talent management system. Q6. What is the role of an HR in talent management? Winter / November 2011 Master of Business Administration Semester IV MU0017 –Talent Management - 4 Credits (Book ID: B1338) Assignment Set- 2 (60 Marks)

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Q1. Explain the methods adopted to control recruitment and hiring process. Q2. What are the retention strategies adopted by organisations? Q3. What are the four major keys involved in promotion of ethical behaviour in the workplace? Q4. State some of the practical steps that can be taken to improve the talent acquisition. Q5. The talent selection consists of five selection processes. List them. Q6. What are the steps to be followed while doing an assessment of an organisation? Winter / November 2011 Master of Business Administration-MBA Semester 3

Project Management – PM0015 - 4 Credits (Book ID:) Assignment Set- 1 (60 Marks)

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Q.1 Describe the process of setting up of a common resource. Q.2 Write a short note on MS projects and explain in brief some of the important terminologies used in MS Project. Q.3. Describe the time series forecasting with the help of autoregressive modeling. What do you understand by managing cash flow? Q.4. Describe how you can display data using Gantt chart and Network Diagram Chart Q.5. List the steps involved in Steps involved in Autoregressive Model Q.6. Write a short note on project crashing using network analysis. Winter / November 2011 Master of Business Administration-MBA Semester 4 Project Management – PM0015 - 4 Credits (Book ID:) Assignment Set- 1 (60 Marks)

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Q.1 Explain Relationship between PERT & CPM. Also describe the framework required for PERT & CPM Q.2 Describe Time-Cost optimization Algorithm. Q.3 Explain the importance of business forecasting. List & explain the steps in the PERT planning process.

Q.4 What do you understand by a decision tree. Write a short note on project crashing using network analysis. Q.5 Describe in brief the various pages of the task information form in the MS Project software. Q.6. Describe how you can change the duration of a project task. Winter / November 2011 Master of Business Administration-MBA Semester 3 Subject Code – PM0016 Subject Name – Project Risk Management 4 Credits (Book ID: B1345) Assignment Set- 1 (60 Marks) Note: Each question in total carries 10 Marks. Answer all the questions. Q 1. Describe the five phases of risk management process [10 Marks] Q 2. Describe in brief the basic principles followed by the GMP principles [10 Marks] Q 3. Write short note on the following risk categories: [5×2=10 marks]. a. Operational risks b. Schedule risks c. Budget risks d. Business risks e. Technical environment risk Q 4. Describe Risk assessment cycle. [10 marks]. Q.5. Describe in brief the major risk handling strategies. [10 Marks] Q 6. Define change and the various types of changes [10 Marks] Winter / November 2011

Master of Business Administration – Semester 4 Subject Code – PM0016 Subject Name – Project Risk Management 4 Credits (Book ID: B1345) Assignment Set- 2 (60 Marks)

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Q 1. Describe the seven step risk management planning process [10 Marks] Q 2. Write advantages & disadvantages of the following: [5×2=10 marks]. a. Brainstorming b. Interview c. Consulting Experts d. Study project documentation e. Stakeholder analysis Q 3.Describe benchmarking, its advantages & limitations [10 Marks] Q 4. List the steps in risk analysis. [10 Marks] Q 5. Define the major content of a risk register [10 Marks] Q 6. Explain the difference between program and project in Business [10 Marks] Winter / November 2011 Master of Business Administration-MBA Semester 4 Subject Code – PM0017 Subject Name – Project Quality Management 4 Credits (Book ID: B1346) Assignment Set- 1 (60 Marks) Note: Each question in total carries 10 Marks. Answer all the questions.

Q 1. Describe the benefits of quality in project performance [10 Marks] Q 2. List and describe in brief the seven Baldridge criterions [10 marks] Q 3. List the advantages of an Enterprise Project management system (EPM) [10 marks] Q 4. Describe the techniques used for Quality planning. [10 marks] Q.5. Describe the major inputs of Quality Assurance Process [10 marks] Q 6. Write short note on: [5×2=10 marks] a. Brainstorming b. Affinity diagrams c. Force field analysis d. Nominal group techniques e. Matrix diagrams Winter / November 2011 PG Diploma – Semester I Subject Code – PM0017 Subject Name – Project Quality Management 4 Credits (Book ID: B1346) Assignment Set- 2 (60 Marks)

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Q 1. Describe in brief the three major aspects of business processes. [10 marks] Q 2. Describe the organizational change model. [10 marks] Q 3.List and describe in brief the tools and techniques used for quality control. [10 Marks] Q 4. Define the five elements of the Six Sigma framework. [10 Marks] Q 5. Write short note on the characteristics of quality. [10 marks] Q 6. List the benefits of Project Quality Management . [10 marks]

Winter / November 2011 Master of Business Administration-MBA Semester 3 Subject Code – PM0018 Subject Name – Contracts Management in Projects 4 Credits (Book ID: B1347) Assignment Set- 1 (60 Marks) Note: Each question in total carries 10 Marks. Answer all the questions. Q 1. Describe the four basic elements of a contract [10 Marks] Q 2. Describe the characteristics and legal issues of Lump-Sum Turn Key type (LSTK) contract Q 3. Write short note on the following bidding methods: a. International/Global Competitive Bidding (ICB). b. Limited International Competitive Bidding (LIB). c. National Competitive Bidding (NCB). Q 4. List the advantages of referring a dispute to arbitration. [10 marks]. Q.5. Write a short note on the following types of mergers: [5×2=10 Marks] a. Product extension merger. b. Conglomeration. c. Horizontal merger d. Purchase merger e. Consolidation merger Q 6. Describe in brief the major components of planning negotiation [10 Marks] Winter / November 2011 Master of Business Administration – Semester 4 Subject Code – PM0018 Subject Name – Contracts Management in Projects

4 Credits (Book ID: B1347) Assignment Set- 2 (60 Marks)

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Q 1. Compare strategic level analysis & Operational level analysis for Make or Buy decision Q 2. Write short notes on the following: [5×4=10 marks]. a. Design, Bid, Build (D-B-B) methodology b. Design and Build ( D-B) methodology Q 3.List and describe in brief the four types of consultancy contract. [10 Marks] Q 4. List the advantages & disadvantages of Mergers & Acquisitions. [10 Marks] Q 5. Explain the following [5×2=10 Marks] a. Indian Contract Act b. Indian Constitution . c. Article 19(1)(g) of the fundamental rights d. Codes, Manuals for Works and Goods Q 6. Describe the actions that can be used to minimize the causes of disputes and claims in contracts Winter / November 2011 Winter / November 2011 Master of Business Administration Semester 4 QM0015 – ISO/QS 9000 Elements - 4 Credits (Book ID: B1348) Assignment

Set- 1 (60 Marks)

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1. Describe the eight quality management principles on which the quality standards of the ISO9000 are based. 2. What is meant by contract review? Explain. 3. Write a note on ‘purchasing’ in QS 9000. Explain the importance of ‘purchasing’. 4. What is meant by ‘product identification’ with respect to QS 9000? Explain its importance. 5. Write a note on in-process inspection and testing. 6. Discuss the importance of handling of inventory. Winter / November 2011 Master of Business Administration Semester 4 QM0015 – ISO/QS 9000 Elements - 4 Credits (Book ID: B1348) Assignment Set- 2 (60 Marks)

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1. What is meant by “QS 9000”? Discuss the background of QS 9000. 2. Describe the importance of Quality manual. 3. What is meant by documentation? What are the main objectives of documentation? 4. Write a note on ‘traceability’ and its importance. 5. How do you evaluate and deal with non-conforming products?

6. Explain the importance of training. What is training needs assessment? What are the activities performed during and after training? Winter / November 2011 Master of Business Administration Semester 4 QM0016 – Managing Quality in the Organization - 4 Credits (Book ID: B1349) Assignment Set- 1 (60 Marks)

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1. What do you mean by Strategic Quality Planning? Explain 2. Write a note on customer satisfaction. What is meant by Customer Relationship Management? 3. Define leadership. Describe the three leadership styles. 4. What is PDCA cycle? How do you implement PDCA cycle? 5. Differentiate between mission statement and vision statement. 6. Explain the various theories of motivation. Winter / November 2011 Master of Business Administration Semester 4 QM0016 – Managing Quality in the Organization - 4 Credits (Book ID: B1349) Assignment Set- 2 (60 Marks)

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1. (a) Discuss the qualities of an effective leader. (b) Explain any three leadership theories. 2. Write a note on the following: (a) DMAIC methodology and (b) Measurement system Analysis. 3. What are the major responsibilities of Senior Management? 4. Explain the steps in decision making. 5. Explain the stages of team development. What are the various types of teams? 6. Describe the principles of business ethics. Explain the importance of Corporate social responsibility Winter / November 2011 Master of Business Administration Semester 4 QM0017 – Quality Management System - 4 Credits (Book ID: B1350) Assignment Set- 1 (60 Marks)

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1. Write a note on ISO 9001:2008 2. Define Quality Management System. What are the benefits of Quality Management System? 3. Explain in brief the clauses of ISO/TS 16949. 4. What is COPC 2000? What are the benefits of COPC 2000? 5. Describe the different CMM levels. 6. Explain the importance of ISO 27001.

Winter / November 2011 Master of Business Administration Semester 4 QM0017 – Quality Management System - 4 Credits (Book ID: B1350) Assignment Set- 2 (60 Marks)

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1. Write a brief note on ISO 10002. 2. Explain the importance, features and benefits of ISO 14001. 3. Explain the metrics used in TL 9000 4. What is IT Service Management? Write a brief note on ISO 20000. 5. Describe the importance of OHSAS to manufacturing organization. 6. What is HACCP? Discuss the importance and benefits of ISO 22000. Winter / November 2011 Master of Business Administration Semester 4 QM0018 – Quality Development Methods - 4 Credits (Book ID: B1351) Assignment Set- 1 (60 Marks)

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1. Describe the steps involved in innovation process in an organization. 2. What is meant by Strategic Quality management? Explain the steps in strategic quality planning.

3. Explain Porter’s “Five forces model”. 4. What is meant by performance analysis? Describe the “job performance needs” in an organization. 5. What are the various concepts and tasks that help you to build a strong partnership with suppliers? 6. Explain the concept of “Value Engineering”. Mention some of the areas around Value Engineering. Winter / November 2011 Master of Business Administration Semester 4 QM0018 – Quality Development Methods - 4 Credits (Book ID: B1351) Assignment Set- 2 (60 Marks)

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1. Describe the two main pillars of Toyota Production system. 2. What is SWOT analysis? Illustrate with an example. 3. Write a brief note on Qualitative research method. 4. What is meant by benchmarking? Mention the different types of benchmarking. What are the barriers to successful benchmarking? 5. Discuss the concept of “Kaizen”. What are its key features? 6. Explain the concept of “Six Sigma”. Who are the key players in Six sigma? How do you calculate DPMO?

Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0059 – Quality Management in Healthcare Services (4 Credits) (Book ID: B1323) Assignment Set- 1 (Marks 60)

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Q.1 a. Write a brief note on the history of quality. [5 Marks] b. Scope of quality in healthcare. [5 Marks] Q2. Explain in detail W. Edwards Deming philosophy on quality. [10 Marks] Q3. Explain in detail dimensions of quality management in healthcare. [10 Marks] Q.4. Explain in detail the seven quality tools. [10 Marks] Q5. Write a detailed note on the indicators of quality control in healthcare. [10 Marks] Q6. Arvind Healthcare Pvt. Ltd. is implementing quality assurance program in its 70 bedded hospital in the suburb of Bangalore. Mr. Kaushik was spear heading the entire quality assurance implementation program. Kaushik was aware of the challenges set before him. Write a detailed note on the steps involved in the implementation of quality assurance program. [10 Marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0059 – Quality Management in Healthcare Services (4 Credits) (Book ID: B1323)

Assignment Set- 2 (Marks 60)

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Q1. Give a detailed note on NABH. [10 Marks] Q2. Give a brief note on: a. Functions of six sigma in healthcare. [5 Marks] b. Bring out the differences between six sigma and TQM. [5 Marks] Q3. Write a detailed note on the strategic importance of TQM in healthcare. [10 Marks] Q4. Write a detailed note on the Structure of ISO 9001:2000 standards. [10 Marks] Q5. Write a detailed note on the importance of teams in healthcare. [10 Marks] Q6. Mr. Rani Kumar has taken over as the manager of the OPD and accident and emergency department of Kitty paediatric hospital. a. What are the quality parameters for OPD? b. What are the quality parameters for accident and emergency department? [10 Marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0056 – Public Relations and Marketing of Healthcare Organization (4 Credits) (Book ID: B1320) Assignment Set- 1 (Marks 60) Q.1. Explain the factors that attract the corporates to Health care [10 Marks] Q.2. Discuss the current scenario of health care marketing [10 Marks] Q.3. B R Gupta hospital is 200 bedded hospital in Chennai, Tamil Nadu, Mr. Bandari is the

marketing manager of the hospital, what are the challenges he will face in International marketing of the hospital? [10 Marks] Q4. Write short notes on the following: [10 Marks] (a) E-marketing and four P’s (b) Brand building on Internet Q5. Discuss trends and issues in health care marketing [10 marks] Q6. What are the nine steps involved in healthcare marketing process? [10 marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0056 – Public Relations and Marketing of Healthcare Organization (4 Credits) (Book ID: B1320) Assignment Set- 2 (Marks 60) Q.1 Describe different types of attitudes [10 marks] Q.2. Discuss the limitations of Public relation research [10 Marks] Q.3. Mr. Manoj is the sales manager of Apollo hospitals, Chennai, so illustrate the types of marketing and sales used by Mr. Manoj in the healthcare sector [10 marks] Q4. Write short notes on Role of quality and Insurance in Medical Tourism [10 marks] Q5. Discuss about Base of a good public image [10 marks] Q6 How PR can boost business [10 marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 (4 Credits)

(Book ID: B1321) Assignment Set- 1 (Marks 60) MH0057– Management of Healthcare Human Resources Q.1. Describe the importance of HRM in health care organization [10 Marks] Q.2. Write short notes on Training and Development: [10 Marks] Q.3. You are the manager of Operations department of Amravati hospital located in Vadodara district of Gujarat, It is the month of April and you are the appraiser for your sub ordinates ,Explain the Performance appraisal system you would like to follow , Explain what are the limitations you face in the present appraisal system. [10 Marks] Q4. (a) What do you mean by Selection, define and explain [5 marks] (b) What are the procedures for selection [5 marks] Q5. Write short notes on the following (a) Challenges in healthcare HRM [5 marks] (b) Strategies in healthcare HRM [5 marks] Q6. Discuss steps in Manpower planning [10 marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0057 – Management of Healthcare Human Resources (4 Credits) (Book ID: B1321) Assignment Set- 2 (Marks 60) Q.1. Write short notes on Model of Reward management [10 Marks] Q.2. Angara hospital has a committee for welfare and working condition, what is your opinion,

is there a need for a committee for welfare and working condition, Illustrate [10 Marks] Q.3. Write short notes on the following: [10 Marks] (a) Benefits of CSR (b) CSR in Indian health care Organization Q4. What is the need for welfare activities in healthcare organization? Illustrate [10 marks] Q5. (a) Define Collective Bargaining. [5 marks] (b) Describe the collective bargaining process [5 marks] Q6. Discuss major Human Resources issues in health care organization [10 marks] Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0058 – Legal Aspects in Healthcare Administration (4 Credits) (Book ID: B1322) Assignment Set- 1 (Marks 60)

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Q.1 Write a detailed note on fundamental rights. [10 Marks] Q2. Write short notes on: a. Allopathy [5 Marks] b. Homeopathy [5 Marks] Q3. Write a detailed note on Medical Council of India’s notification on Medical code of ethics. [10 Marks] Q.4. Write short notes on professional secrecy and informed consent. [10 Marks] Q5. Explain vicarious liability and accountability. [10 Marks] Q6. Write a detailed note on medical negligence. [10 Marks]

Winter/November 2011 Master of Business Administration in Healthcare Services Semester 4 MH0058 – Legal Aspects in Healthcare Administration (4 Credits) (Book ID: B1322) Assignment Set- 2 (Marks 60)

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Q1. Write in detail about consumer courts. [10 Marks] Q2. Explain human organs transplantation act. [10 Marks] Q3. Explain PNDT Act. [10 Marks] Q4. Explain MTP Act. [10 Marks] Q5. Explain the legal aspects in assisted reproductive techniques. [10 Marks] Q6. Explain the landmark cases in medical emergencies. [10 Marks] Winter / November 2011 Master of Business Administration Semester 4 IB0015 – Foreign Trade of India - 4 Credits (Book ID: B1144) Assignment Set- 1 (60 Marks)

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1. What is meant by “Balance of Payments”? Describe in brief. 2. What are the objectives and functions of World Trade Organisation? 3. Write short notes on (a) World Bank and (b) International Monetary Fund. 4. Discuss the nature of Foreign Direct Investment in Small Scale Industries (SSI’s) in India.

5. Explain the features of Indian Joint ventures abroad. 6. What are the objectives and benefits of Multi-National Corporations? Winter / November 2011 Master of Business Administration Semester 4 IB0015 – Foreign Trade of India - 4 Credits (Book ID: B1144) Assignment Set- 2 (60 Marks)

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1. What are the major problems of India’s Export Sector? 2. What are the types of MNCs? Explain in brief. 3. What is meant by technology transfer? What are the key issues and controversies in Technology Transfers? 4. Write brief note on Export Import Bank of India. 5. What are the objectives of Foreign Trade Policy: 2009-2014 6. What is Foreign Exchange Management Act (FEMA)? What are its objectives? Winter / November 2011 Master of Business Administration Semester 4 IB0016 – International Logistics and Distribution Management - 4Credits (Book ID: B1146) Assignment Set- 1 (60 Marks)

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1. What do you mean by Logistics? What are the objectives of Logistics? 2. Discuss the scope of INCOTERMS, 2000. 3. Write a brief note on Bill of Lading. 4. What are the advantages of Containerisation? 5. What are the types of Tramp Chartering? 6. Write short notes on: a. International Supply Chain Management b. Custom Clearance of Export Winter / November 2011 Master of Business Administration Semester 4 IB0016 – International Logistics and Distribution Management - 4Credits (Book ID: B1146) Assignment Set- 2 (60 Marks)

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1. Discuss the functions of Indian Customs. 2. What is pre-shipment? Discuss the various systems of pre-shipment inspection. 3. What do you mean by packaging? Explain different types of packaging. 4. Distinguish between direct and indirect export. What are the advantages of direct exporting? 5. What do you mean by overseas agents? Discuss the advantages of Overseas Agents in the export market. 6. What are the advantages of: a. Handling own distribution in international business

b. Usage of intermediaries for international business Winter / November 2011 Master of Business Administration Semester 4 IB0017 – International Business Environment and International Law 4Credits (Book ID:B1414) Assignment Set- 1 (60 Marks)

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1. Explain the nature of International Business Environment. 2. Explain the importance of analysing the Geographical Environment. 3. What are the objectives and functions of World Trade Organisation? 4. Write a brief note on the Foreign Exchange Management Act. 5. Describe international negotiation and its scope. 6. What is meant by “law of contract”? Mention the kinds of contract. Winter / November 2011 Master of Business Administration Semester 4 IB0017 – International Business Environment and International Law 4Credits (Book ID: B1414) Assignment Set- 2 (60 Marks)

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1. Discuss the nature of the legal environment of international business. 2. Describe “Articles of Association” 3. What are the essential elements of law of sale of goods? 4. What are the main features of EXIM policy, 2002. 5. Define licensing and its regulation in the international trade. 6. What is International Taxation? What are its principles? Winter / November 2011 Master of Business Administration Semester 4 IB0018 – Export Import Finance - 4 Credits (Book ID: B1145) Assignment Set- 1 (60 Marks)

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1. Explain the risk involved in Documentary Bills in case of export. 2. Explain various parties involved in a documentary letter of credit. 3. Write a brief note on UCP. 4. Explain the responsibilities of the presenting bank under URC 522. 5. What do you mean by Pre-shipment Finance? 6. Discuss the RBI guidelines regarding post shipment finance. Winter / November 2011 Master of Business Administration Semester 4 IB0018 – Export Import Finance - 4 Credits (Book ID: B1145) Assignment

Set- 2 (60 Marks)

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1. Explain import financing under foreign credits. 2. Explain the RBI guidelines, for ECB under Automatic Route, relating to amount and maturity. 3. Describe about the RBI Regulations regarding Project and Service Exports. 4. Write a note on Import Financing against Letter of Credit. 5. (a) Explain the purposes of setting up EXIM Bank. (b) What are the objectives of Production Equipment Finance Programme? 6. What are the Functions of Export Credit Guarantee Corporation (ECGC)? Mention the types of policies issued by ECGC? Winter / November 2011 Master of Business Administration Semester IV MA0044 –Institutional Banking- 4 Credits (Book ID: B1313) Assignment Set- 1 (60 Marks)

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Q1. What/Who are financial intermediaries? Explain their role in the growth of the economy. Q2 Discuss the role of NABARD in the development of microfinance sector. Q3. What are the implications of Non-performing assets for banks. Study the profile of Indian banks on the RBI website and comment on the NPA levels of Indian banks.

Q4. What are the techniques commonly used to ascertain the financial viability of a project? Q5. Distinguish between small, medium and micro enterprises Q6. What are the future challenges for retail banking in India? Winter / November 2011 Master of Business Administration Semester IV MA0044 – Institutional Banking - 4 Credits (Book ID:B1313) Assignment Set- 2 (60 Marks)

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Q1. What do you understand by the term Micro Finance? Explain in detail the role of MFIs in the growing economy. Q2. List the subsidiaries and associates of IFCI and briefly describe their functions. Q3. What is a reverse mortgage? Discuss this product offering of NHB Q4. Which organisations constitute the WFDFI? Write a brief note. Q5. Study the profile of a particular bank, and outline the electronic banking services offered by it. Q6. What are the various checkpoints that you would consider as a banker while processing a packing credit proposal? Winter / November 2011 Master of Business Administration Semester IV MA0041 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits

(Book ID: B1318) Assignment Set- 1 (60 Marks)

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Q1. Define merchant banking and list its functions Q2. Mention and explain any two other issue requirements that need to be in compliance with the lead merchant. Q3. Find out the differences between hire-purchase and leasing. Relate to the different marketing mixes applicable to the banking industry. Q4. Describe accounting and reporting for operating lease in detail. Q5. Briefly explain the functions of a factor Q6. Illustrate the flow of funds in mutual fund Winter / November 2011 Master of Business Administration Semester IV MA0041 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits (Book ID: B1318) Assignment Set- 2 (60 Marks)

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Q1. Explain the IPO issuance process Q2. What is credit rating? What are the factors that affect the assigned ratings? What are the benefits and disadvantages of credit rating? Q3. Discuss the proportionate allotment procedure followed by the lead banker to allot

shares. Q4. Evaluate the financial evaluation of hire purchase. Q5. Explain the different life insurance products. Q6. Discuss about the two important credit rating agencies in India Winter / November 2011 Master of Business Administration Semester IV MA0042 –Treasury Management- 4 Credits (Book ID: B1311) Assignment Set- 1 (60 Marks)

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Q1. Describe treasury functions and formulation of treasury policy. Q2. Treasury bills are issued under Market Stabilization Scheme. What is MSS and when it was issued in the recent years? Q3. Describe ERM and classify the differences between futures and forwards contracts Q4. What is the impact of liquidity on various aspects of economy? Q5. Explain the types of currency exposures in foreign exchange risk management process Q6. What are the functions and benefits of integrated treasury? Winter / November 2011 Master of Business Administration Semester IV MA0042 – Treasury Management - 4 Credits (Book ID: B1311)

Assignment Set- 2 (60 Marks)

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Q1. Explain the features, structures and types of money market Q2. What is Central bank’s role in Foreign Exchange Management? Q3. Explain FEMA and highlight the effect of FEMA on liberalisation Q4. What are the factors which distinguishes multinational cash management from domestic cash management? Q5. Illustrate simulation approaches and extreme value theory. Q6. Explain the balance sheet risk management process Winter / November 2011 Master of Business Administration Semester IV MA0043 –Corporate Banking- 4 Credits (Book ID: B1312) Assignment Set- 1 (60 Marks)

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Q1. How are payment gateways as a service beneficial to banks and customers? Q2. What are the different types of mortgages? Explain in detail. Q3. Write short notes on advances against: a. Term deposits b. Gold ornaments Q4. Explain the various segments into which revenue statements can be split into for the purpose of analysis and their implication.

Q5. Explain the pillars of BASEL II and what paved way for BASEL III? Q6. Explain different types of charges with examples Winter / November 2011 Master of Business Administration Semester IV MA0043 – Corporate Banking - 4 Credits (Book ID: B1312) Assignment Set- 2 (60 Marks)

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Q1. Discuss the principles of lending in detail Q2. Write a detailed note on advancing against document of title to goods Q3. Draw up a specimen format of a company’s Balance sheet clearly indicating the various items that normally find place therein. Q4. Why do documents need registration? Which are the documents to be necessarily registered? Q5. Write short notes on: a) Tandon committee recommendations b) Chore committee recommendations c) Nayak committee recommendations Q6. Download a balance of a corporate and analyse the balance sheet items from a banker’s perspective Winter / November 2011 Master of Business Administration Semester IV

MF0015 –International Financial Management- 4 Credits (Book ID: B1316) Assignment Set- 1 (60 Marks)

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Q1. “Because of its broad global environment, a number of disciplines (geography, history, political science, etc.) are useful to help explain the conduct of International Business.” Elucidate with examples. Q2 . What is meant by BOP? How are capital account convertibility and current account convertibility different? What is the current scenario in India? Q3. What are the different types of foreign exchange transactions? Write the characteristics of euro currency market. Q5. An American firm purchases $4,000 worth of perfume (FF 20,000) from a French firm. The American distributor must make the payment in 90 days in French francs. The following quotation and expectations exist for the FF. Present spot rate $ 0.2000 US interest rate 15% 90 day forward rate 0.2200 French interest rate 10% Your expectation of the SR 90 days hence 0.2400. (a) What is the premium or discount on the forward French francs? What is the interest differential between US and France? Is there an incentive for covered interest arbitrage? (b) If there is a CIA, how can an arbitrageur take advantage of the situation? Assume (i) the arbitrageur is willing to borrow $4,000 or FF 20,000 and

(ii) there are no transaction costs. (c) If transaction costs are $50, would an opportunity still exist for CIA? Hint: The interest differential between US and France is 5%. Yes, there is an incentive for CIA Profit $ 360. Winter / November 2011 Q6. Explain various methods of Capital budgeting of MNCs Master of Business Administration Semester IV MF0015 –International Financial Management- 4 Credits (Book ID: B1316) Assignment Set- 2 (60 Marks)

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Q1. Define a futures contract. What are the different types of futures contracts? What are the advantages of using stock index futures? Q2. Distinguish between Eurobond and foreign bonds? What are the unique characteristics of Eurobond markets? Q3. Explain American depository receipt sponsored programme and unsponsored programme. Q4. Explain (a) Parallel Loans (b) Back – to- Back loans Q5. Farm Products is the Canadian affiliate of a US manufacturing company. Its balance sheet, in thousands of Canadian dollars, for January 1, 1991 is shown below. The January 1, 1991, exchange rate was C$1.6/$.

Winter / November 2011 Farm Products Balance Sheet (Thousands of C$) Assets Liabilities and Net Worth Cash C$1,00,000 Current Liabilities C$ 60,000 Accounts receivable 2,20,000 Long-term debt 1,60,000 Inventory 3,20,000 Capital Stock 6,20,000 Net plant and equipment 2,00,000 Total C$8,40,000 C$8,40,000 (a) Determine Farm Products accounting exposure on January 1, 1992, using the current rate method/monetary/non-monetary method. (b) Calculate Farm Products contribution to its parent’s accounting loss if the exchange rate on December 31, 1991 was C$1.8 per $. Assume all accounts remain as they were at the beginning of the year. Hint: Current rate method: Accounting Loss as shown in CTA account is US $ 43,055.55 Monetary/non-monetary method : Accounting Loss as shown in CTA account is US $ 6,944.44 Q6. What is economic exposure? How do you measure it? Winter / November 2011 Master of Business Administration Semester IV MF0016 –Treasury Management- 4 Credits

(Book ID: B1311) Assignment Set- 1 (60 Marks)

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Q1. Describe treasury functions and formulation of treasury policy. Q2. Treasury bills are issued under Market Stabilization Scheme. What is MSS and when it was issued in the recent years? Q3. Describe ERM and classify the differences between futures and forwards contracts Q4. What is the impact of liquidity on various aspects of economy? Q5. Explain the types of currency exposures in foreign exchange risk management process Q6. What are the functions and benefits of integrated treasury? Winter / November 2011 Master of Business Administration Semester IV MF0016 –Treasury Management- 4 Credits (Book ID: B1311) Assignment Set- 2 (60 Marks)

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Q1. Explain the features, structures and types of money market Q2. What is Central bank’s role in Foreign Exchange Management? Q3. Explain FEMA and highlight the effect of FEMA on liberalisation Q4. What are the factors which distinguishes multinational cash management from

domestic cash management? Q5. Illustrate simulation approaches and extreme value theory. Q6. Explain the balance sheet risk management process Winter / November 2011 Master of Business Administration Semester IV MF0017 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits (Book ID: B1318) Assignment Set- 1 (60 Marks)

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Q1. Define merchant banking and list its functions Q2. Mention and explain any two other issue requirements that need to be in compliance with the lead merchant. Q3. Find out the differences between hire-purchase and leasing. Relate to the different marketing mixes applicable to the banking industry. Q4. Describe accounting and reporting for operating lease in detail. Q5. Briefly explain the functions of a factor Q6. Illustrate the flow of funds in mutual fund Winter / November 2011 Master of Business Administration Semester IV MF0017 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits (Book ID: B1318) Assignment

Set- 2 (60 Marks)

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Q1. Explain the IPO issuance process Q2. What is credit rating? What are the factors that affect the assigned ratings? What are the benefits and disadvantages of credit rating? Q3. Discuss the proportionate allotment procedure followed by the lead banker to allot shares. Q4. Evaluate the financial evaluation of hire purchase. Q5. Explain the different life insurance products. Q6. Discuss about the two important credit rating agencies in India Winter / November 2011 Master of Business Administration Semester IV MF0018 –Insurance and Risk Management- 4 Credits (Book ID: B1319) Assignment Set- 1 (60 Marks)

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Q1. Explain the different types of pure risk and the difference between pure and speculative risk. Q2. What is premium accounting and claim accounting? Q3. Explain the IRDA ‘Preparation of Financial Accounts and Investment’ guidelines. Q4. List and explain the social insurances available in India. Q5. Critically evaluate the role of agents in insurance industry

Q6. Explain product design and development process in Insurance Industry Winter / November 2011 Master of Business Administration Semester IV MF0018 –Insurance and Risk Management- 4 Credits (Book ID: B1319) Assignment Set- 2 (60 Marks)

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Q1. Describe the basics of underwriting and mention the steps of underwriting. Q2. Describe the pricing procedures with an example. Q3. Describe factors affecting claim management, and the importance of time element in claims payment. Q4. Describe the roles and functions of the institution of insurance ombudsman. Q5. Explain the reasons for reinsurance Q6. Discuss the importance of DSS and GSS for an insurance company.

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