INDIA: THE KNOWLEDGE CAPITAL

Harvard Business School India Research Center
Anjali Raina, Executive Director, 28 August 2008

Copyright © President & Fellows of Harvard College.

Wall Street’s losses are fast becoming India’s gain…
• Knowledge process outsourcing (off-shoring or high-value outsourcing):

From back-office to data-intensive jobs

• Investment research, industry analysis, statistical analysis
 


Goldman Sachs (100 people) Morgan Stanley (500 people) JPMorgan (300 people) Citibank etc.

Can India Climb up the Food Chain?

Move to more sophisticated jobs e.g., creation of derivative products, quantitative trading models, sales jobs from the trading floors…?

Front line

Hours intensive jobs traditionally done by fresh business school graduates — research associates and junior bankers - paid in the low to mid six figures

Middle office

Back office

Integrating into the Global Collective Intelligence

WEB TECHNOLOGIES & SOCIAL MEDIA NETWORKING
1. Share information 2. Solve complex problems 3. Address inter-disciplinary issues

KNOWLEDGE COMMONS

COMMONS • Systems of commonly managed resources • Concerted Public-private action vs Ad-hoc private initiatives

Harvard Business School (HBS) The Global Initiative

Promote a truly inclusive and mutually beneficial global information
society.

Integration into a global program to support


Academia: Faculty research Corporate: Executive education Students: Immersion programs

A global business information commons: Europe (Copenhagen Business School)

Implementing the Global Initiative

Global Research and Education Centers
e.g., IRC, Executive Education

Knowledge and Library Service
Knowledge management
Creation, Use, & Presentation

Harvard Business School

Global Database on International Business

Global Connectivity Through Collective Knowledge
Librarians, web developers, information managers, publishing at key universities, etc.

Moving from a Back Office to a Knowledge Engine
HBS

How Can We Create a Knowledge Commons for Indian Professionals?

HBS’s India Initiative: Building Gateways to Knowledge

Integration of thoughts and interests of Indian academics and
businesses with the Global Business Information Commons

Academic relationships:
   

Network of leading B-schools in India Faculty research – new trends Students Libraries and information services

Business relationships:


Unique collection of in-house materials Business archives CMIE, ISI, Media companies (online and offline)

Assessing India’s Potential and Strength Areas for Promoting Thought Leadership

What makes India work?

Inspiring Visionaries Homi Bhabha, Vikram Sarabhai, Jawaharlal Nehru, J.R.D Tata, Mother Theresa… Government as a support system, not controller

What will make India work better?

India’s Institutional Framework
• The Steel Spine:

Lal Bahadur Shastri National Academy of Administration, Border Roads Organization, Supreme Court, National Defense Academy (600 cadets per year), National Stock Exchange, Mother Dairy, Indian Military Academy…

The Fundamentals:

IIT (1:85; 7+9), IIM (1:192; 7+6), NIFT, NID…

The Scientific Spirit:

Building on these pockets of excellence and innovation.

BARC, ISI, National Dairy Research Institute, ISRO…

The Health Effect:

AIIMS, Sankara Nethralaya,

The Cultural Core:

Formerly Prince of Wales Museum, National museum, National Archives, JJ School of Art, NSD, Prithvi, NCPA…

Forging Ahead…
• The actual quality and relevance of information is determined not by who owns it but by its value for collective problem-solving. • • Standing on the shoulders of our existing institutions. Different ways of thinking about information.

Building bridges and networks
 

Academia and Corporate India and the rest of the world

Creating rules of engagement and governance.

India: The Knowledge Capital India: The Knowledge Capital

Networked knowledge commons for Networked knowledge commons for solving complex, interdisciplinary problems solving complex, interdisciplinary problems

Thank you

Copyright © President & Fellows of Harvard College.

Sources
• New York Times (August 12, 2008), ―Cost-Cutting in New York, but a Boom in India‖ by Heather Timmons http://www.nytimes.com/2008/08/12/business/worldbusiness/12indiawall.html?_r=2&em&oref=slogin&oref=slogin • • • The Economist (August 2, 2008), ―Commons Sense.‖ India Today (August 25, 2008), ―India’s finest: Institutions that makes the Nation Work.‖ Harvard Business School – Internal Documents