Stakeholders of strategic information systems planning

Tomas Benz

08.  A more detailed proposal*’ embodies  ‘information systems planning and  policies.2010 Page 2 . 28.Information Management  The effective management of information resources ( (internal and external) of an organization through the ) g g proper application of information technology’. organization and control of information resources Tomas Benz. and  information systems organization’.  ‘the control of information resources’  ‘the planning.

.g.information systems planning (ISP)  management task  which is concerned with integrating information systems considerations into the corporate planning process and  with providing a direct link between this and. e..  information technology acquisition decisions and  the applications development process’.

systems and telecommunications pp y architecture under future organizational conditions. application.  This is the technical challenge of ISP leading to  technology investment decisions (databases. computers. network .Challenges of ISP (1)  entails definition of the IT infrastructure  data.

Challenges of ISP (2)  Identification of IT potential for improving organizational competitiveness. in line with g p environmental circumstances and organizational strengths/weaknesses. .

Challenges of ISP (3)  managers should identify the risks and resourcerelated implications associated with alternative plans. p p  This demands a view of organization development. . This is the implementation or ‘change management’ challenge of ISP.

 Experience has suggested that corporate level ISP also requires the design of the IS organization structure and control processes i a renewal of IS t t d t l i.e. which are of most value to people occupying different posts in the corporation when designed as a centralized resource. i. .e.  This is the reconstruction challenge of ISP ISP. information resources.Challenges of ISP (4)  ISP should focus on the issues of synergy. l f management practice.

Representation of SISP  the process of identifying a portfolio of computer-based applications that will assist an organization in pp g executing its business plans and consequently realizing its business goals. SISP can also ‘entail searching for applications with a high impact and the ability to create an advantage over competitors’.  Conversely. d t tit ’ .

in line with current strategy gy  decision-making concerning IT investments and IS management practice according to opportunities and constraints  control of the IT/IS strategy implementation process and further evaluation and comparison of strategy outcomes .Main Tasks of Managers  identification of IT/IS opportunities.

. we need information management education (IME) for participants in the g ( ) p p SISP process.e. and  increased interaction and co-operation between different managers and managerial groups.SISP needs  increased managerial learning i.

.Information Management Education  integrate learning of new SISP knowledge during p planning activities: g  enable communication and interpretation of new SISP concepts: and  use and control that ‘SISP learning’.

SISP as a political group process  Individuals and organizational sub-units form groups  When individuals form a group the following qualities group.  A group creates ‘a pattern of basic assumptions . can be recognized  members of the group have at least one common motive or objective  Members create a set of group norms  during group interaction a set of stable roles emerges and mutual relationships emerge. p y g group invented. discovered or developed by a given g p as it learns to cope with its problems of external adaptation and internal integration .

P/II = Production Department II.Stakeholders in SISP Adm = Administration R&D = Research and Development P/I = Production Department I. S&M = Sales and Marketing F&A = Finance and Accounting .

 user managers  and IT/IS managers.Stakeholders in SISP  top managers. .

 Managers do not plan ‘in a closed room’.Stakeholders analysis  should be executed in the context of environmental and cultural factors.  But learn from previous experience experience. .  With no cultural context the reconstruction and implementation challenges of SISP could easily become ignored.

 These objectives should be planned in an environment of mutual understanding. .  Access to this kind of phenomena is not available without a deep understanding of the organization and p g g the ‘living processes’ofSISP. cultural and political factors affect and even destroy IS planning efforts. organizational.  In order to be effective such a strategy should be a gy manifestation of current and.  However. especially.Conclusion  Information Management Strategy is a plan which requires the wide participation and agreement of the p parties involved. future IS development needs and objectives.

2010 Page 17 .Tomas Benz 28.08.