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EasyLynq

INSTALLATION / CONFIGURATION MANUAL

Suporte a Novas Tecnologias, Lda.

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EasyLynq

Index

INTRODUTION........................................................................................................................................................3 GENERAL PRESENTATION........................................................................................................................................3 MAIN FEATURES .....................................................................................................................................................3 INSTALLATION NEEDS ..............................................................................................................................................6 INSTALLATION CD .................................................................................................................................................7 EASYLYNQ MODULES INSTALLATION................................................................................................................8 INTERNET UPDATES ..............................................................................................................................................10 MODULE CONFIGURATION ................................................................................................................................11 TAXDBSRV CONFIGURATION ................................................................................................................................11 PBXAGENT CONFIGURATION.................................................................................................................................13 Status information...........................................................................................................................................15 ISAPI (EASYLYNQWEB) CONFIGURATION ..............................................................................................................16 EASYLSQL CONFIGURATION (ODBC DRIVER) .......................................................................................................17 SNMP TRAP NOTIFICATIONS .................................................................................................................................22 EASYLYNQ USER MODULE .....................................................................................................................................23 Startup procedures .........................................................................................................................................24 Short presentation ..........................................................................................................................................24 INSTALATION NOTES..........................................................................................................................................27

Installation / Configuration Manual

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Portugal http://www.January.pt/ Installation / Configuration Manual -2- .40 Installation / Configuration Manual Revision date: 2007. Lda.08 © Eurofluxo .eurofluxo. Vila Nova de Gaia .EasyLynq – Call Accounting System version 1.Suporte a Novas Tecnologias.

project account. High reliability with no need for specialized technical assistance. cost and price by extension. time to answer. 98. Several USER INTERFACES may administrate and access information simultaneously. call success and direction. price. trunk line. XP and 2003 operating systems. Automatic debit of residual costs of switchboard transferred calls. conversation time. Summary of calls. Multiple PABX’s per PABX AGENT module and multiple PABX AGENTS centralized on an DATABASE ENGINE. DATABASE ENGINE SERVER. within any date range. Costumized numbering plan. 2000. authorization code. detailing PABX system. Centralized multi-indexed database featuring reduced information search time. etc. meter pulse number. allows extensions and trunk lines to have up to 10 digits. Following some of Its most important features: • • • • • • • Installable under Windows® 95. extension. on Intel platforms. • • • Installation / Configuration Manual -3- . User Interface Module PABX Agent Module User Interface Module Database Server Module User Interface Module PABX Agent Module PABX Agent Module PABX Agent Module ODBC * User Interface Module HTML * * only on EasyLynq Server Main features • • • • Communication between modules using TCP/IP or NETBEUI.EasyLynq INTRODUTION General presentation EasyLynq. meter pulses. authorization code use. using user selectable filters (direction.). using RPC communication technology. Call Accounting System. developed in 32 bits. Allows up to 50000 extensions and 20000 external lines. ring duration. Millenium. trunk line and project account. is a three modules distributed software application. cost and price in four currencies and type (switchboard console transfer. Truely versatile. Individual call search. pulse count and outside subscriber). PABX AGENT. start date and time. Call records stored on disk. Distributed architecture for optimized operation in LAN/WAN environments. adapted to the most recent PABX needs. NT 4. configurations are tailored to specific costumer needs. dialled number. success. intended for cost processing and traffic analisys on electronic/digital branch exchanges starting on configurations of small offices and ending up on geographically distributed companies and institutions. and GRAPHICAL USER INTERFACE. Fully modular software. conversation.

User events history contains detailed data about every user operation that might affect system integrity. on printer. Records reorder available in every query according to user preferences and needs. Multiple telecommunication operators and carriers.) and immediate call receipt print-out. Average storage of 250 000 call registers per each 100 MB of hard disk. EasyLynq Server • • • • • • Connection of several PABX’s of different models and brands. User selectable call erase within a date range. destination. continuously updated. System events history contains all occurences (abnormal interruptions. System administration using drag-and-drop operations for easy-of-use configuration. trunk lines. allowing price evaluation according to each call type (extension. Calendar Manager for execution of scheduled tasks. Tariff classes for extensions. Reports and alarms sent to specified addresses using electronic mail. Installation / Configuration Manual -4- . administration and call registers erase. project accounts and authorization codes up to a maximum of 40 characters. LDAP connectivity. charging each call to its subscriber (this feature is PABX dependent and may not be available on a particular installation). etc. meter pulse number. Authorization codes up to 10 digits. User-defined masks for remote subscriber numbers on call queries in order to keep confidentiality. Integrated on-line help and operation manual. text file or CSV file. freeing space for more call recording. Queries to database via BROWSER (HTML) and ODBC (SQL commands).) that might interfere in system well-behaviour. Graphical representation of daily call distribution. User configurable description of extensions. Integrated communications routine for PABX setup/monitoring. external data cables (dis)connecting. for restricted access to information. group or route oriented. SNMP trap notifications to Network Management Systems. Integrated backup and restore procedures using file compression. communication errors. General reports. Project accounts enable call charge according to remote subscriber or user dialled prefix. On-line display of last 100 call records.• • • • • • • • • • • • • • • • • • • • • • • Unlimited extensions groups and group nesting. Multiple queries display for data comparison. Configuration of fixed and variable holidays for correct call charge when using time duration tariffs. using pulse and/or duration charging. Query results export to Microsoft Excel and XML (eXtended Mark-up Language). Unlimited number of users distributed in eight access levels. etc. allowing the user to select a record for receipt print-out.

VIP status. .EasyLynq EasyLynq Hotel EasyLynq Hotel is an application designed for PABX management in a hotel environment. • • Installation / Configuration Manual -5- .Automatic wake-up mark and answer control.Room-status.Message waiting. Option for connection to Pay-TV systems. . . Automatic wake-up. either on room’s phone set or on EasyLynq user user interface. Some of following features are PABX implementation dependent and may not be available on your particular location: • • • • • • • • • • • • Allows up to 3000 lodgements. PABX interactive (model and implementation dependent). .Spoken language. Connection to Front-Office systems. . Sound and visual alarms in case guest misses to answer.Do not disturb. Connection to ‘in-room’ broadband internet access equipments.Dynamic DDI (Direct Dialling In) assignment.Guest’s mail box control. Room-status control using special codes dialled on phone set for automatic update of room availability. Multi-complex option for multi-properties management. . . Minibar and laundry posting. allowing wake-up mark and wake-up result control. controlling following parameters: . .Guest name transfer for use in phone sets with a display device. Text messages up to 330 characters. . Each room configurable up to 10 extensions. Message waiting with lamp activation on room phone set. Manual call posting.Outgoing trunk access (bar / unbar). Credit limit per guest. Temporary outgoing access restriction.

32 MB. 1 GB C433. 1 GB P450. 500 MB C133. 1 GB C366. 1 GB C233. 2 GB Please consult Operating system Usable Windows 9x Windows 9x Windows 9x Windows NT Windows NT Windows NT Windows NT Advisable Windows NT Windows NT Windows NT Windows NT Windows NT Windows NT Windows NT C – Pentium original. 64 MB. these equipments should conform to the following specifications: TAXDBSrv module (database server): Extension number Up to 20 21 up to 50 51 up to 100 101 up to 200 201 up to 500 501 up to 1000 1001 up to 3000 3001 up to 5000 More than 5000 Computer configuration (processor. 32 MB. 128 MB. 64 MB. 128 MB. It is oriented for network (LAN / WAN) environments and fully developed in 32 bits technology. The tables shown above do not take into account running other applications and services on the same computer. 2 GB P500. 6 GB P500. 64 MB. 64 MB. EASYLYNQ modules were developed so that CPU usage is nearly zero when running in idle mode (you can get this information calling Windows Task Manager). 1 GB P450. 1 GB P466. 1 GB C333. 32 MB. Installation / Configuration Manual -6- . 800 MB C133. 1 GB C300. PBXAgent (PABX / Front-Office communication agent) and EasyLynq (graphic user interface). 800 MB C366. Depending on the size of the installation. 64 MB. 64 MB. 256 MB. 32 MB. 96 MB.Installation needs This manual is intended to drive you in order to make a clean installation and a correct configuration of EASYLYNQ – Call Accounting System. 32 MB. 6 GB P500. 2 GB C200. 32 MB. 1 GB P466. 32 MB. EASYLYNQ must be installed under Windows® 95 (user module only). EASYLYNQ can be easily adapted to several configurations. 98. 32 MB. 96 MB. 4 GB P300. 300 MB C133. 2000. 1 GB P500. 16 MB. 1 GB C333. Although EASYLYNQ does not impose any restriction to this fact. 1 GB Please consult Operating system Usable Windows 98 / Me Windows 98 / Me Windows 98 / Me Advisable Windows NT Windows NT Windows NT EasyLynq module (graphic user interface) located on a different machine: Extension number Up to 50 51 up to 100 101 up to 200 201 up to 500 501 up to 1000 1001 up to 3000 3001 up to 5000 More than 5000 Legend: Computer configuration (processor. 32 MB. memory. 1 GB C366. NT 4. starting on small offices and ending on large companies geographically distributed. 2000. 96 MB. 32 MB. 4 GB P450. You can install EASYLYNQ modules on different computers in the network. 64 MB. Millenium. 2 GB P500. memory. 128 MB. hard disk) Minimum Advisable i486/66. XP and 2003 Values on these tables are based on average traffic conditions. 800 MB C200. 4 GB P366. 64 MB. 10 GB P500. 64 MB. 8 GB C333. 32 MB. 16 GB Please consult Operating system Usable Windows 98 / Me Windows 98 / Me Windows 98 / Me Windows 98 / Me Windows 98 / Me Windows NT Windows NT Windows NT Advisable Windows NT Windows NT Windows NT Windows NT Windows NT Windows NT Windows NT Windows NT PBXAgent module (PABX / Front-Office communication agent) located on a different machine: Extension number Up to 50 51 up to 500 501 up to 5000 More than 5000 Computer configuration (processor. hard disk) Minimum Advisable i486. you should consider memory and other resources decrease. XP and 2003 operating systems. 16 MB. 4 GB C366. 98 and Millenium Windows NT – Windows NT 4. hard disk) Minimum Advisable C133. on Intel platforms. Its main modules are: TAXDBSrv (database server). 4 GB P433. 4 GB P500. 32 MB. 2 GB C200. 128 MB. 800 MB C200. 64 MB. MMX. 800 MB C366. 96 MB. 256 MB. 32 MB. memory. Celeron P – Pentium II or upper Windows 9x – Windows 95. 32 MB.

simply insert the CD on the CD-ROM and wait a few seconds. The following window should appear: If CD-ROM ‘Autoplay’ feature is not active. several programs that enable you to reset passwords to their default. required for the operation of several interfaces.EXE LIB3INSTALL.EXE XCELLYNQ. configuration tools and tables that can speed up system tuning. the ClientInfo. Eurofluxo may add.EXE INSTALLWAVES. Always refer to these updates just clicking Read me button. To start the presentation program.EXE WINCOMM.EXE IFDOCS. on folder DATA of this CD..EZD YTAXLYNQ. run advanced CD tools and open documents. Uploads/downloads several EasyLynq tables to/from Excel files (.key and read some data about costumer’s licence such as name. Supports TTY. In order to keep EASYLYNQ the most user friendly and competitive. Installation options in the Advanced Setup group are exclusive to EasyLynq Server and Hotel+ versions. in folder UTILITY. Implies connectors (not supplied) with several shunts as specified when you run this program.xls) Voice messages to be used in the operation of several interfaces in a hospitality environment. you may start CDELYNQ. Small serial port / telnet terminal emulator utility. etc. Interfaces documentation. test serial devices. configured interfaces. features and demonstration issues. Enables a smooth upgrade from older Call Accounting Easytax/Easytel to EasyLynq and EasyLynq Hotel.EXE program manually. at any time. Manufacturer’s drivers and other software. Run Windows Explorer or doubleclick the CD-ROM icon after opening My Computer on the Desktop. Installation / Configuration Manual -7- . Serial ports test utility.EXE Function Resets to default installation passwords on TAXDBSrv and PBXAgent.EasyLynq INSTALLATION CD This Compact Disk allows you to install all modules.EXE SERIAL32. You can also find. Explore CD allows you to easily access following tools: File FREEPWD. serial number. Shows how to configure the PABX or other equipments and supported features. VT100 and Minitel screen emulations. Click on the icon figure on top left to access several advanced features such as uninstall applications.exe program that allows you to open TAXDBSrv.. etc.EXE IFDOCS. You may also find.

The recommended action is choose YES so the user needs not start these applications manually everytime he logs on. Also common to all modules. XP or 2003. Installation / Configuration Manual -8- . You can install EasyLynq modules either from the local CD-ROM or from a remote network drive. Installation of each module is simple and fast. This window is exclusively used in TAXDBSrv and PBXAgent installations. for simplicity reasons. Just click once over desired option (you will notice a color change when you move the mouse cursor over it).EASYLYNQ MODULES INSTALLATION Standard Windows Installer interface is used to perform module installation. be sure to have Supervisor or Power User previleges before starting. 2000. only TAXDBSrv installation procedure is shown below and in the following page. Several setup windows are common to all installations so. This window is common to all modules and displays copyright informations. Please read carefully the License Agreement – if you do not agree. If the target operating system is Windows® NT 4. close the Installer and return back the EasyLynq package for a refund.

Change the suggested folder for the application if required. The installation terminates successfully.EasyLynq This windows appears on TAXDBSrv. Click Close to dismiss the Installer. the Installer informs you that it is ready to perform the installation. After you press the Next button. This window is common to all installations. Installation / Configuration Manual -9- . PBXAgent and ODBC driver installations (the later doesn’t support Spanish).

Important notice for Windows® NT. Also keep product serial number in a safe place. Additional information Please keep the CD in a cool dry place. You may need to use them later. Installation / Configuration Manual . in www. updates for the EasyLynq modules that include several enhancements and minor corrections. these files must be copied to folder Updates of the directory where the server is installed. refer to following chapters in order to run and tune system up.10 - . XP and 2003 users: you should have Supervisor or Power User previleges otherwise Windows Installer will not be able to install most of the applications.pt. go to Control Panel and run Add/Remove programs option or click the top left icon of the CD integrator to access the uninstall menu. Now that you have installed EASYLYNQ. You’ll be asked for it in case you’ll need technical assistance or order another copy due to loss or malfunction.eurofluxo. After downloaded. If you want to remove any module. 2000. Module update is automatic and will be performed in a few minutes.Windows Installer creates an entry in the Programs group of Start menu named EasyLynq which gives you access to shorcuts of all modules you have chosen to install (excluding EasyLynqWeb ISAPI and ODBC driver). away of magnetic fields. Internet updates Eurofluxo makes available.

select Programs. The following window should appear: Enter password taxdbsrv in lower case and click . Move mouse pointer over the icon and doubleclick left button or click right button and select Configure. For security reasons always change default installation password. About: is an information window showing some data about product licence. such as database files initialization and tables creation.EasyLynq MODULE CONFIGURATION TAXDBSrv configuration Click button of Windows® TaskBar. TAXDBSrv. General: notices installation date.11 - . last start-up date and physical memory status. serial number and version. You can change server ID (default is computer name). Wait a few seconds and TAXDBSrv icon should appear on the right side of TaskBar: At the beginning a small red circle will be displayed above the icon indicating startup procedures running. EasyLynq. Installation / Configuration Manual . modify access password and terminate this service.

ocasionally. Definitions: enables dimensioning of the number of elements in some tables and database. Local protocol cannot be disabled. In these cases. click on button Read me in the presentation program of the CD and refer to help window.12 - . If you uncheck both NetBEUI and TCP/IP. the corresponding protocol is not working properly. IMPORTANT: sometimes.Communications: gives information about computer name and current IP address (if TCP/IP installed). that a warning message appears in front NetBEUI or TCP/IP protocols: Under these circunstances. select the period and proceed to database reindexing and recovery. By default TAXDBSrv creates automatically extensions and channels / trunk lines based on call logging information. Non virtual extension number is limited by licence. You can uncheck any of these boxes in Auto create group if you wish.30. call records database may become corrupted and lead to abnormal query results. due to a power failure or operating system crash. This feature can also be used to revaluate call costs. This feature should be used only by qualified personnel. TAXDBSrv cannot be accessed from other computers on network. click on Rebuild button. server and agent modules support telnet sessions for telemaintenance purposes. It may happen. chapter Telnet session. You can also change available protocols checking / unchecking corresponding boxes. Avoid to overweight these values in order to keep database files wisely sized. ADDITIONAL FEATURE Starting on version 1. Do not activate it before you solve the problem on Windows. For more detailed information about how to start a session and available commands. Installation / Configuration Manual .

Move mouse pointer over the icon and doubleclick left button or click right button and select Configure. General: notices installation date and last start-up date. Wait a few seconds and PBXAgent icon should appear on the right side of TaskBar: At the beginning the small ray will show red indicating PBXAgent is searching TAXDBSrv server. About: is an information window showing some data about product licence.13 - . Installation / Configuration Manual . For security reasons always change default installation password.EasyLynq PBXAgent configuration Click button of Windows® TaskBar. On a new installation. serial number and version. EasyLynq. The following window should appear: Enter password pbxagent in lower case and click . modify access password and terminate this service. select Programs. You can reconfigure server name (on a TCP/IP network you can also use IP address). PBXAgent. server name defaults to current computer name.

Notice: option ‘Send data to file’ should be used only for maintenance and debugging purposes. port and. You selected to edit a TCP/IP connection. Choose desired PABX model and configure its local properties. By default. You can choose port and configure communication parameters. Other parameters apply the same manner as in the previous window. if needed. When you select to edit an interface. Each PBXAgent can support up to 99 interfaces. equipment name or IP address. If checked.Interfaces: enables selecting a physical interface in order to configure. the user name and password PBXAgent will use to access it. monitor and put out of service. PBXAgent opens a file named INTERFACEn.DAT. and stores all characters received on it.14 - . Enter a description (optional). PBXAgent uses computer date and time for call logging but you can change this option if want to use PABX date and time.99). Installation / Configuration Manual . you may be asked the type connection: serial port or TCP/IP. You can also force all data bytes coming on serial port to be saved on a disk file. where n identifies the number of the current physical interface (1 . You selected to edit a serial interface.

In case the connection is established. Herein you can check communications with remote device such as PABX or Front-Office interface and notice control lines status in case of serial ports. Installation / Configuration Manual . These records are stored on file and they are only limited by disk free space. retries to reopen it are made every 60 seconds. Status information Click mouse right button over PBXAgent icon on TaskBar then select Status option: The above window shows information about TAXDBSrv connectivity status and the number of pending messages and events.EasyLynq You have chosen Monitor on Interfaces window. If the connection drops. records are sent immediately to the server.15 - .

you can omit it. Install EasyLynqWeb ISAPI from CD. Following window should appear: You must enter valid ID and password to continue.20 of EASYLYNQ. etc. please refer to qualified staff.dll where ‘computer’ designates the computer name on which we have installed the ISAPI. Some changes have to be made manually in operating system because setup program just copies necessary ISAPI files to the hard disk.dll as a default document on the WWW server. Installation / configuration steps: • • • • • Install and configure EasyLynq system as explained on the other chapters. Following steps should be seen only as an orientation view.ISAPI (EasyLynqWeb) configuration -This feature is only available on EASYLYNQ SERVER. If you do not feel confortable following them. Usage: Start the browser and enter the following address: http://computer/easylynqweb/easylynq. Configuration procedures vary widely depending on operating system version and installed Service Pack. Configure several parameters such as TAXDBSrv server location. Eurofluxo adds a new interface that enables to make database queries using an Internet browser. For implementation reasons. Install PWS (WIN 9x) or IIS (NT 4 / 2000 / XP / 2003). EasyLynqWeb works only with Microsoft WWW servers: PWS-Personal Web Server on Windows 95/98 and IIS-Internet Information Server on Windows NT 4. XP and 2003. Run ISAPICFG. Starting on version 1. See next chapter to learn how to run EasyLynq user interface and configure its operation. 2000. This file has been copied to the selected folder at the previous step. and save them. If you have configured EasyLynq.EXE program. You’ll probably need the Windows installation CD.16 - . timeouts. That’s why a detailed description of how to install and configure a WWW server was not brought into this manual. Installation / Configuration Manual . Installation of this interface should be performed by qualified personnel. Configure WWW server and add a virtual directory (for example ‘EasyLynqWeb’) with read and script permissions and pointing to the directory where you have installed the ISAPI.

Data Sources (ODBC). Millenium and NT 4: Control Panel. etc.EasyLynq EasyLSQL configuration (ODBC driver) -This feature is only available on EASYLYNQ SERVER. After installing EasyLSQL. Starting on EasyLynq version 1. SQL Server.. button.40. Eurofluxo adds a new interface that enables to make queries using any database application (Oracle..Windows 95. This option is located at the following places: .Windows 2000. you need to create and configure the ODBC driver access. DATA SOURCE CREATION To make queries to EasyLynq server through ODBC. 98. XP and 2003: Control Panel. In the ODBC Data Source Administrator. Select EasyLynq driver and click Finish.17 - . Installation / Configuration Manual . a new data source must be previously created.) with ODBC support for SQL commands (Structured Query Language). Administrative Tools. . select System DSN and press the Add. Data Sources (ODBC). SyBase. Access.

These settings will be used in case the corresponding parameters are omitted in the SQL statement.The EasyLSQL configuration wiizard appears before you. Installation / Configuration Manual . the name or IP of computer where TAXDBSrv server is currently running and choose the operating language. On the last page select if you want to log the SQL processing to a text file and to avoid entering na user ID and password every time you connect to the data source. any application with ODBC support can access TAXDBSrv database.18 - . a description (optional). In the first page enter a name for this source. After you click Finish. On the second page define the default period and type for call records and events database.

MSQuery and SQL Server. “union” and “distinct” are not supported. When using the “where” keyword. “LIKE”. Using them without specifying “group by” is equivalent to specify “group by all”. “avg” e “count”. *. such as call price and ring time. help you to make queries using a wizard utility. “select” command can contain several clauses for data searching. These expressions can be used together with “group by”. neither to specify more than on table nor aggregate columns of several tables. “NOT” and arithmetic expressions (+. Search parameters are case sensitive and must be accurately entered. SUPPORTED SQL LEVEL • EasyLynq ODBC driver enables you to query the database and some tables and modify several (but not all) parameters in the configuration tables. Installation / Configuration Manual .19 - . A typical SQL command to get the extensions list looks like the following: select * from extension It is out of the scope of this manual to explain the SQL language.all call records between 10:00:00 of 3rd November 2001 and 09:59:59 of 4th November 2001. yyyy-mm-dd hh:mm. It is not allowed to insert or delete any element. EasyLSQL is case insensitive for keywords and for table and column names. which avoids the manual entering of SQL commands.EasyLynq GETTING DATA Data is accesible through SQL commands. /) are not supported.all call records between 00:00 of 1st November 2001 and 23:59:59 of 31st November 2001. please refer to manuals and other documentation available in specialized bookstores. select * from callrecord where datetime > ‘3-11-2001 10:00’ and datetime < ’4-11-2001 9:59’ . Supported expressions are: where order by group by “having”. If you do not feel familiar to it. ordering and aggregation. dd-mm-yyyy. yyyy/mm/dd. Only numeric data columns. Supported SQL commands are: select update It is not allowed. can use these expressions. In the following example. -. Access. hh:mm:ss If specified. such as Excel. the following symbols are allowed: > < = >= <= AND OR ( ) • • • • “IN”. • EasyLSQL supports the aggregation keywords: “sum”. the group name is ‘Marketing’ with capital M: select * from callrecord where (group = ‘Marketing’) • The following date and time formats are permitted: dd/mm/yyyy. Several applications. in each SQL command. time must follow date using a space as a separator: select * from callrecord where datetime > ‘1-11-2001’ and datetime < ’31-11-2001’ • .

Installation / Configuration Manual . in case of EURO and POUND. 2 PROJACCOUNT projaccount extgroup description 1 EVENT_USER type datatime user machine 1 1 description description 1 These columns cannot be used as search arguments in the “where” expression.20 - . 2 ROUTE route telecomop description 1. 2 3 PREDEFINED PARAMETERS Several columns have predefined values: Table: Column: CALLRECORD success type External Incoming Outgoing Internal Int_Org Int_Rec EXTENSION virtual EVENT EVENT_USER type Error Warning Information Hotel (version hotel only) Supported values: Yes No Yes No These parameters are case insensitive and the first character is sufficient. 2 EXTENSION extension pabx extgroup virtual description 1. For example. the number of available columns may vary according to configured currencies on EasyLynq server. 2 2 EXTGROUP Extgroup parentgroup description 2 1. These are the only columns that can be specified in the “update” command. In table “CALLRECORD”.TABLES AND COLUMNS The following board presents the tables and correspondent columns available on EasyLSQL: CALLRECORD datatime success type extension pabxext trunkline pabxtrk remote projaccount ring conversation pulses extgroup route remarks price_ cost_ 3 1 3 EVENT type datatime source message 1 PABX pabx description 1. the queries return two columns for price (price_EURO and price_POUND) and two columns for cost (cost_EURO and cost_POUND). 2 TRUNKLINE trunkline pabx route 2 1.

21 - . Column datatime ring conversation pulses price_* cost_* Supported formats TIMESTAMP (default) CHAR ULONG (default) TIME TIMESTAMP CHAR ULONG (default) DOUBLE CHAR DOUBLE (default) CHAR Installation / Configuration Manual . Group Manager e Department Manager. an error is generated. Super User and General User Department Head and Department Manager Group Head and Group Manager Access level Table callrecord event pabx extension extgroup route trunkline projaccount event_user PABX Operator Normal User “update” command is granted only to users with access level Administrator. If an application requests an invalid format for a column. The exceptions are listed in the following board showing the default formats and their alternatives. COLUMNS FORMAT Almost every column is represent as a character string (CHAR).EasyLynq GRANTED ACCESS Tables availability is according to user’s access level: Administrator.

22 - . The former is intended for that kind of occurrences that are not counter-balanced by forthcoming events and implies some sort of user action to terminate the abnormal condition. The following table shows the Eurofluxo/EasyLynq tree as defined in the MIB files: Installation / Configuration Manual . Three files can be found on \UTILITY\SNMP folder of the EasyLynq installation CD for implementation and testing purposes: two MIB’s (Management Information Base) and the TrapViewer utility. EasyLynq only generates SNMPv2c trap notifications. SNMP property page) before running this application. Eurofluxo introduces a new feature on EasyLynq Server that enables event notifications to Network Management Systems based on SNMP (Simple Network Management Protocol). Be sure to install the ‘Windows SNMP trap service’ and configure EasyLynq (Administration menu. By design reasons. severity levels and source entities. Properties. The later is oriented to temporary irregular states that may vanish without user intervention. Each event is assigned one of the following eight severity levels. EasyLynq implements two basic event types: user intervention and auto-recoverable.SNMP trap notifications -This feature is only available on EASYLYNQ SERVER. ordered ascendently: 0 – End of condition (reserved for auto-recoverable events) 1 – Informational 2 – Notice 3 – Warning 4 – Error 5 – Critical 6 – Alert 7 – Emergency Refer to EasyLynq user module on-line help to get more detailed information about trap generator events. Starting on 15th May 2003.

depending on user access level. This user has full permissions. Main window should appear after logon. Installation / Configuration Manual . EasyLynq. Some menu options and buttons on toolbar may not be visible. Just click button and select a flag of your choice. For this reason it is not intention of this chapter to describe exhaustively EasyLynq operational features. For security reasons change default installation ID and password after logon and keep them in a safe place. the only system user is the Supervisor. select Programs.23 - . EasyLynq keeps a record of the last valid logged-in user and the list of last five valid servers. EasyLynq. The following window should appear: After installing EASYLYNQ.EasyLynq EasyLynq user module EasyLynq user interface offers to all its users on-line help. The first time user module is started on a computer. You can enter either a computer name or an IP address. His ID and password are respectively root and maximlevel. Click button on Windows TaskBar. Passwords on EasyLynq are case sensitive so be aware of Caps Lock status. field Server: is initialized to current computer name (which is not always true). cannot be deleted and his access level cannot be modified. His usage should restricted to maintenance staff. The operating language can be changed at login time. You can press F1 key at any time or choose option Help on main menu.

Installation / Configuration Manual . etc. lodgements. system users. Select Session on main menu. System Administration is a powerful easy-to-use tool gathering almost all configuration data. languages. On earlier Windows versions. this manual may appear in WinHelp format.. 2. authorization codes. project accounts. posting articles. 4. On EasyLynq Hotel you should also configure hotel complexes. 5. Start installed PBXAgent services and configure them. Configuration and configure PBXAgent interfaces. etc. option System again and add configuration elements such as extensions. An user can press F1 or select option Help on main menu to call for help. 3. trunk lines. Selecte Administration on main menu. room-status. On EasyLynq Hotel. option System and create PABX names.24 - . some startup procedures must be executed in order to tune system up. 1. On same menu select option Interfaces.Startup procedures After installing EASYLYNQ. telecom operators and their tariffs. Select Administration on main menu. complexes should also be created. Short presentation EasyLynq offers an electronic on-line manual in HTML format. option Change password and change Supervisor’s ID and password.

Query windows are intuitive and easy to use. This architecture also permits call accounting in private links and other external devices. Installation / Configuration Manual .EasyLynq EasyLynq enables usage of multiple and versatile pulse and time tariffs.25 - . Query results can be reordered according to user’s preferences. fully adapted to the presence of several telecommunication operators.

incoming and outgoing traffic charge.26 - . Daily call distribution displays.EasyLynq offers a real-time detailed display of last 100 call records. in numerical and chart presentations. Installation / Configuration Manual .

EasyLynq INSTALATION NOTES TAXDBSrv server data Serial number Costumer ID Address Installation date Computer name IP address . Drive / Directory Network protocols Channels / trunk lines x Local NetBEUI TCP/IP Project accounts Configuration tables dimensions Authorization Extensions Virtual extensions codes PABX ID’s Agent name # PABX ID PBXAgent Interfaces Extension Trunk line Local extensions prefixes prefix prefix Installation / Configuration Manual .27 - . . .

PBXAgent data Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Installation / Configuration Manual .28 - .

29 - .EasyLynq PBXAgent data Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Installation / Configuration Manual .

PBXAgent data Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Computer name Installation date Connection V24 TCP/IP PABX model Communication properties Other particular data Interface number Installation / Configuration Manual .30 - .