Professional Work Experience: Currently Working in Axicom Technologies as SAP SD Consultant from June 2008 to TillDate. H.S.B.

C, Hyderabad Banjara Hills, Branch,Customer Service Executive-U.K GroupPension Policies Servicing (GPPS),Duration: From Dec 2006 to Feb 2008. Ferraro Products, Kachiguda, Hyderabad,T.S.I (Territory sales In Charge) Duration:From Oct 2005 to Dec 2006. Projects Handled in SAP:Project 1 #: Project Name : RS Replenishment process Support.Client : Hindustan Unilever Ltd.Role : Level 2, Support ConsultantDuration : November 2010 to Till Date Client Description: HUL works to create a better future every day and helps people feel good, look goodand get more out of life with brands and services that are good for them and good for others.With over 35 brands spanning 20 distinct categories such as soaps, detergents, shampoos, skincare, toothpastes, deodorants, cosmetics, tea, coffee, packaged foods, ice cream and water purifiers, the Company is a part of the everyday life of millions of consumers across India. Responsibilities: Handling tickets on day-to-day basis and personal ownership in delivery in terms of quality, timeline and estimate. Solving problems in the streamline process during day-to-day transactions. Explore and implement permanent solutions for avoiding such tickets in future. Provide prompt support and resolution based on severity and maintain SLA. Solved many issues related to Outputs and made many enhancements in programs for Output types by coordinating with the development team. Regular interaction with users. Imparting knowledge to newer team members. Involved in analyzing clients requirements and Preparation and review of functionalspecifications. Preparation of Test Cases for the modification to existing ABAP developments..

Project 2 #: Company: Emer Ltd.C l i e n t W i r e l e s s 2 0 0 9 t o N o v ,

gys Software pvt : G l o b e Project Scope : ImplementationD u r a t i o n : 2 0 1 0

S e p ,

Client Description: Globe Wireless provides a wide selection of satellite services along with its digital radio datanetwork for communications at sea. This powerful combination of options offers customers onepoint of contact in managing their fleet's communication and IT needs. Globe Wireless offers asophisticated full service hub solution and has established a worldwide engineering network, aninstallation and IT network, a customer support network, and a direct sales network. Responsibilities: Working for SAP SD module from off shore in coordination with onsite consultant. Involved in Preparation BBP document for the project. Configure Organization Structure as per Client requirement Configuring Partner determination Configuring sales orders with required item categories. Configuring Output determination Configuring incomplete procedure and Service Orders. Configuring text determination and batch management Project 3 #: Project Name : Standard Fireworks.Client : Standard Fireworks.Role : SAP SD Consultant.Duration : July 2008 to Sep 2009. Client Description: Based in Sivakasi, South India, Standard Fireworks is the World's Largestmanufacturer of Pyrotechnic products. The company has also expanded its boundariesoverseas as Standard Fireworks (China) Ltd and works in an international Technicalcollaboration.

Responsibilities: Working for SAP SD module from off shore in coordination with onsite consultant. Involved in Preparation BBP document for the project. Configure Organization Structure as per Client requirement

Configuring Partner determination Configuring sales orders with required item categories. Configuring Output determination Configuring incomplete procedure and Service Orders. Configuring text determination and batch management Domain Experience: Organization : Ferrraro Products Private LimitedRole : Territory Sales In chargeDuration : October 2005 to Dec 2006 Responsibility: Take care about sales and operational activities. Meet new customers and convert them into sales and do follow up and maintain recordsregarding their Inquiries, Quotation, order, bills and payments etc. Visit existing customers on a regular basis to give updates on new rates and service areasetc and get feedback from them. Participate in price negotiations and tie ups with Vendors. Maintain reports (Sales and operations activities) on daily, weekly and monthly basis. Bills submission and their collections at on time. (minimize outstanding andmaximize collections). Take an immediate action on complaints relate to Inward and outward with thehelp of Operations team Personnel Details: F a t h e r ’ s N a m e : N a r l a . B a l a r a j u D a t e o f B i r t h : 3 rd August 1983L a n g u a g e s K n o w n : E n g l i s h , T e l u g u a n d HindiM a r i t a l S t a t u s : U n m a r r i e d H o b b i e s : P l a y i n g C r i c k e t , C h a t w i t h F r i e n d s a n d C o l l e a g u e s , Listening to Music.

Place: BangaloreD ( R K u N a

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