³Benchmarking helps HR leaders define the right

HR strategy for their organization by helping them gauge where their organization¶s HR function leads, lags or operates at par with other organizations around the world²thereby helping to identify and address the areas that most urgently need improvement.´

effectively and efficiently ³taking the pulse´ of its HR function and identifying areas in which improvements can be made in cost and performance. lags or operates at par with other organizations around the world thereby²helping to identify and address the areas that most urgently need improvement. These solutions have played a key role in helping numerous organizations transform their HR function²as well as their overall workforce² into significant contributors to high performance. how that performance measures up to their competitors and peers. more importantly. Yet many HR leaders struggle to answer that call because they lack a detailed picture of their function¶s performance along key dimensions or. . Benchmarking is a critical tool in that regard.Achieving High Performance through Human Resources: The Value of Accenture Benchmarking Solutions In today¶s highly competitive and volatile global economy. It helps HR leaders define the right HR strategy for their organization by helping them gauge where their organization¶s HR function leads. a longstanding human resources directive has only intensified: reducing the HR function¶s operating costs while improving the business value the function generates for the larger enterprise. Accenture Benchmarking Solutions helps an organization attain these goals.

A second benefit of HR benchmarking is a strong foundation for HR transformation programs. A third major benefit is a strong basis for continuous improvement.and public-sector organizations looking to improve the performance of their HR function. Importantly. quality and cycle time.Why is HR benchmarking important? Benchmarking delivers three critical benefits for private. This assessment includes a rigorous baseline of cost. external and internal comparisons (for example. An effective benchmarking initiative enables an organization to more easily identify and prioritize opportunities²by process. The result of this assessment is a better understanding of the HR function¶s cost and/or performance drivers. region and cost driver²which. . Benchmarking helps create or renew a culture of managing by metrics by enabling periodic measurement against the initial baseline. results in more informed and relevant improvement targets and a stronger overall business case for the transformation effort. this baseline assessment is process based. and the identification of meaningful gaps. by region or business unit) of cost and performance. The first such benefit is a current-state assessment of the organization¶s HR function. in turn. so it remains relevant regardless of subsequent organizational changes.

deliver and maintain enhanced business value from their HR function (Figure 1). Accenture¶s benchmarking process involves four phases that help organizations to discover. The second phase entails a ³deep-dive´ analysis of the cost. an internal comparison of performance among internal business units. or certain processes). The Accenture team then helps the organization translate insights from the benchmarking analysis into an actionable set of initiatives²supported by a business case that addresses shortcomings identified through the benchmarking process²that help drive high performance. With an understanding of the function¶s performance and the context in which to understand that performance. quality and cycle time of the HR function¶s operations. specific business units or countries. we give the organization a predefined template to guide subsequent data-collection activities. cross-industry organizations in the Accenture benchmarking database. The Accenture team also conducts a detailed qualitative assessment of the function and root-cause analysis of its performance. if part of the scope of the initiative. Next. This template provides a standardized and structured way of collecting headcount. Accenture¶s skilled professionals use the comprehensive assets of Accenture Benchmarking Solutions to deliver a detailed assessment of the HR function. The output of this phase is a report²tailored to the organization¶s specific situation² that provides a clear picture of the function¶s performance relative to other organizations in our benchmarking database or.Accenture Benchmarking Solutions: from insight to action Working in close collaboration with an organization¶s HR leadership. (Figure 2). the entire HR function. cost and performance data across the HR life cycle. Figure 1: Accenture Benchmarking Solutions helps HR organizations translate insight into action We begin the first phase by working with executives to understand their key objectives and determine the scope of the benchmarking initiative (for instance. which results in a median and quartile ranking of the function against data from global. we next identify specific areas with potential for .

The following are just a few examples of how different organizations have used Accenture Benchmarking Solutions to gain insight into improvement opportunities in their HR function. Importantly. we also provide a road map that helps the organization prioritize and execute these plans. It can be used in a variety of settings to provide insights into a wide range of challenges. We also can conduct periodic benchmarking to determine whether the organization is generating the desired results from its improvement initiatives and making progress toward its goals. and quantify the potential value of these initiatives to the organization. 4 During the final phase of the benchmarking effort.improvement. Accenture benchmarking solutions covers all major HR processes across the HR life cycle y y Organization management . Accenture works with an organization to establish an approach it can use to continually assess its performance against established baselines. One of the major advantages of Accenture Benchmarking Solutions is its flexibility. identify initiatives that may generate such improvement.

Sign up to vote on this title
UsefulNot useful