Professional Documents
Culture Documents
ANNEX 2.2
Adapted from 1) The Managers Electronic Resource Center http://erc.msh.org/; 2) Team Building Tool, World Health Organisation, http://www.who.int/cancer/modules/Web %20resources%2007.pdf
Annex 2-2
Several methods allow a manager to develop a strong team Establish objectives together: Define performance objectives with the team and make sure that all team members understand the objectives and what actions will need to be taken to achieve them. Develop a participatory style: Encourage staff to suggest ways to improve services. Listen to their ideas and acknowledge their points of view. Encourage team members to discuss issues and to find solutions together. Organize meetings: Hold regular meetings with the whole team. It is useful for a team that has a common objective, to briefly meet every morning, in order for all its members to be informed about the days scheduled activities. Organize another meeting at the end of the day to recap the events of that day and review the work accomplished. Longer meetings should be organised when planning major tasks, or when these tasks are accomplished. Review projects and objectives, and encourage the team to share and discuss their concerns. Organize the team: Define roles and responsibilities together. If they each have a clearly defined role, individuals are less likely to become frustrated and will be more willing to work together. Explain the rules: Discuss standards that have been established for the project by either the NGO or the organisation you are working with. Explain the rationale for these rules and discuss their implications in day-to-day practice. Promote team responsibility: Encourage team members to take responsibility for completing specific tasks, and to solve problems as a team. Five characteristics of effective team supervision: 1. Support your staff 2. Pay attention to the needs of your staff and to the environment in which they work 3. Be an educator devote yourself to educating your staff 4. Discuss problems with your staff and work with them to find solutions 5. Understand the needs and demands of the people you serve.