This action might not be possible to undo. Are you sure you want to continue?
MBA CLASS OF 2012
BUSINESS COMMUNICATION - IV
CAF - I Improving communication Competence
Submitted On: January 4, 2012
Submitted To: Prof. (Col.) A.K. Rajpal
Submitted By: Bhuvan Gosain A-26
NON VERBAL COMMUNICATION: This includes aspects such as body language. My competency in these various communication skills is elaborated below. and Non ± Verbal Communication. Unfocussed Interactions. I feel that I don¶t belong to a place but I am not able to control my body language and somehow communicate to other people that I am not interested. I am able to communicate and interact properly. the surrounding and the situation. Initially I feel a bit hesitant to interact but once I get used to the people. . eye contact. but once that threshold is over. but as the conversation progresses I feel more confident and at ease. I might be a little slow or nervous to start the communication. my skills are reasonably good. facial expressions.1. I feel whenever I am interacting with new or unknown people.Q. as well as the written and typed modes of communications. In such type of communication. How competent are you in various communication skills? The various interpersonal communication skills include Focused Interactions. etc.2. I am able to communicate freely.. I feel that I am very observant but along with that I tend to get a tad bit conscious about how other people perceive me. Also initially I find it a little difficult to maintain eye contact. which also become a part of the communicating process. gestures. I am not at my best. Hence. Q. my communication skills will be very competent. The only negative thing is that my body language when conversing with unknown people is quite formal even in a friendly situation. FOCUSED INTERACTION: This primarily results from an actual encounter between two people. I feel that if I can get rid of this weakness. Lot many times. Describe communication situations in which you don¶t feel you are competent as you¶d like to be. In such type of communication I feel almost all the aspects are good. In such situations. UNFOCUSSED INTERACTION: Interaction occurring among people present in the same setting but where they are not engaged in direct face-to-face communication.
family structures. I might resort to yelling. Q. With the friends I try and make more eye contact. I will try to communicate in written form. I will want to speak with respect. WATCH MY WORDS: I generally change my words with change in receiver of message. With seniors I avoid any sought of physical communication. CONTROL MY BODY LANGUAGE: For example. How consistently and effectively do you engage in dual perspective when interacting with others? How can you tell when you really understand another¶s point of view? I always try to engage myself in a dual perspective i. The one that I have learnt over the years is that while it is important to get your point across. it is more important to understand the point of the other person. I tend to be a little formal. I look at the age span. if I am communicating with someone for any legal purpose. How will you adapt your communication to different situations and people? I follow a five ± step mantra to accommodate my communication style according to the situation or the occasion. After I joined MBA. and background experiences of those in my audience. READ THE SITUATION: For example.Q. and thus having a one to one communication and understanding other¶s perspective is really important.e. I will probably be able to be more upfront and blunt.4. I reduce the pitch of the volume. values.3. and with my family members I use my mother tongue. For example. With a good friend. In the examination hall if I have to communicate with the invigilator for some reason. but with teachers I communicate in a more formal language. I realized how important people and relations are. education level. IDENTIFY THE GOAL: For example. If I want to get my point across no matter what. dialogue instead of monologue as it always helps in gaining confidence and developing a relationship with the other person. If I am interacting with my faculty or seniors. I can assess that I am able to understand other¶s viewpoint when they start to respond in a positive . gender. With a faculty. cultures. with my teachers and seniors I try and have less eye contact. KNOW MY AUDIENCE: I recognize my relationship with the audience. with my friends I use more of informal language.
class mates. but before ending the conversation we can judge from the other¶s answers and body language whether he/she is satisfied with the discussion or not. team members etc. it would mean that you have good communication skills. then what changes would you have liked to accept it as good communication? RESULT: The main purpose of a communication is to send a message across and achieve the desired result. It is always very important to get feedback. I will have to find the problems and rectify them. Once the communication is over I ask them if they understood what I said or was my method right in communicating with them. So I ask the third person about effectiveness of my communication skills. friends. On the basis of the observation you should analyze if you would have liked if someone had communicated with you in such a way in given communication. You should do audio or video recording of your conversation. If no. . How do you monitor your communication so that you gauge how you come across to others? To monitor my communication I use any of the following methods: FEEDBACK .manner. I use this method only with people I have good personal relation such as family. Suppose I have applied for a job in which I will have to participate in a GD to go to the next round. I use this method when I cannot ask the main person about my communication skill or I have good relationship with the third person. RECORDING: I have not tried this method very often but I believe it is one of the best method to analyze your communication skill. OBSERVATION: A lot of time communication takes place among a group or a third person is present when you are into one to one communication with someone.5. Then you should watch or listen to it later as a third person.I try and take feedback from the people I am communicating with. If you are getting the desired result consistently. it would mean that I have good communication skills but if I am rejected. Q. teachers. If I am getting selected from GD.
If the other person has a different point of view for you then we should find out more about why they have that point of view. But according to me. I have a great sense of commitment towards my family and friends. It¶s a nice way to show people that you are really interested in them.Q. Signs of poor body language such as hunched shoulders. It might sound selfish but it is actually nurturing of myself. fidgeting. The more we understand the reasons behind their thinking the more we can understand their point of view or help them to better understand our point of view. By this we try to value their input as much as our own and thus give meaning to the interpersonal communication process. Good interpersonal skills create a positive communication environment. relationships. and will pay more attention to what they are saying. . I believe in making a commitment to take care of myself as if I was my best friend. Communication is a two-way street. Smile and use eye contact. Getting your message across accurately depends on understanding the other person. my relationship with myself is the most important one I¶ve got.6. toe-tapping or hair-twiddling can produce bad results. It¶s the most positive signal you can give. yourself and the interpersonal communication process. I show love and respect for them and follow through on commitments. I give utmost importance to relationships. Describe your commitment to others. Try and be assertive but not very forcefully. Ask questions and take feedbacks. People are more attracted to those who are interested in them.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue reading from where you left off, or restart the preview.