You are on page 1of 3

Madhusudhan C S

Professional Objective
To seek a challenging position and be a part of growth oriented team wherein I wish to consolidate upon my experience in automobile field. Especially in service training & product which I have acquired throughout my career and contribute to the company’s growth & continual improvement towards customer satisfaction.

Executive Profile
Energetic, sincere, Obedient, Productive and skilled Automobile Professional seeks career advancement with dynamic, high growth organization that welcomes fresh ideas, initiative, dedication and experience in service, product & training activities. Exceptional ability to work under pressure, offering over 21 years of successful experience in AUTOMOBLILES line in India & Oman. Proven leadership, Technical, communications, Human relations, Analytical, Inter personal, Communication skills. Extensive experience in all facets of automobile product, Service & Training activities. Troubleshooting, mechanical, operational problems, Communicative, Focused and solution-oriented consistently exceeding management goals. Leads by example, motivating united team and achieving high performance levels. Proven areas of expertise includes:• • • • • • Service Training (Technical & Non-Technical) - Fleet owner & In-house / Staff supervision / National Technicians Development program Productivity Improvement system Technical Trouble shooting/update electronic information’s Warranty administration Service employee’s motivational scheme Implement service standards in shop floor Update diagnostic tools & order SST’s & Tools Communication with principles on technical matters

Professional Work History Saud Bahwan Groupc (SBG), Oman Manager, Service Training (Technical & Non-Technical) – Toyota, Kia, Daewoo & Ford Vehicles (From 1998 to till date)
(About SBG, Oman: - A market leader with defined success through winning corporate philosophy. The vision of our leader has taken SBG to pinnacle of glory from a humble beginning of being a small trading organization two decades ago. The business activities of SBG have extended over the automotive sector with an annual turnover of US$ 4 billion making it as one of the largest corporate houses in the country.

K .In-house & Principles. road testing. Fix it righ at first time towards continual improvement of customer satisfaction of the workshop. inventory. etc… Conducted stage inspections / Final inspections of the vehicles Co-ordinate training activities with manufacturer P.E. Technical service magazine”. • • • • • • Involved in commissioning. • • • • • • • • • • • • Designing. maintaining and troubleshooting CAT 773B. profitability. Reporting to Senior Manager (Service) Operations. mentoring.Developed strategic training plan / curriculum in developing skilled manpower for better growth.K Associate member of IMI.U.. involve in QIR’s (Quality Information report). conducted and proven good results. Poly etch. developing staff to achieve prescribed objectives Planned and implemented motivational schemes like “Skill competition. Karnataka Lecturer 1990 – 1995 Worked as a Faculty in Automobile Department. etc… Frequent visit to branches in analyzing job rotation & after training feedback Responsible for coaching. Awards & membership Worked as a internal assessor for the NVQ in-house training program sponsored by Oman govt. U. which is affiliated to Karnataka Govt under Job oriented courses .During this tenure successfully handled.S College of Science and Engineering & Govt. Best Technician award. a global market in manufacturing earth moving and construction equipments. Chennai Automobile Service Engineer / Technical Trainer 1998 1995 – About GMMCO:. updating TSB’s. scheduling & Managing Making training plans & Ensuring availability of adequate training facilities Preparation of training materials Analysis of training needs & Establishment & conduct training programs Administratively report to Principles Provide solutions to Technical concerns. • • D32/33 Award from Institute of Motor Industry.777C Dumpers(Caterpillar) & other earth moving equipments Planned and conducted in-house training programs for new service employees and field personals Reporting to Service manager / Training manager Performed troubleshooting and problem analysis of vehicles. Planning.A part of C.K Birla group & Indian Sales and service representative of Caterpillar Inc. etc… Ensure the accurate and timely preparation of all necessary reports and records Handled Warranty administration with principles Helped service in improving productivity areas GMMCO.

Bahrain with Toyota Motor Corpn.Achievements • • • • • Trained Technicians secured “Gold” & “Silver” award at KIA skill world cup. B. Oman & Interntl Languages known: English.E (Automobile). New model training of Carnival. procedures & discipline in shop floor Leading Technical diagnostic cell Involved in achieving Principles awards like Best service. EFI/TCCS. Mohave & other models Training at Dubai OTC Daihatsu Technical Instructor course at Dubai KIA service Academy course. Bangalore) . etc… Achieved Training certification as per principles • Training courses undergone • • • • • • • • • Graduate Apprentice Training at KSRTC. Dubai (2004. LX470 & Camry New model training in BRO. Dubai KIA warranty conference. Korea (2004 & 2010) Trained Technicians secured “Gold” & “Silver” award at KIA skill Regional world cup. Management course (Short Course with IISc. Hindi. Korea KIA step (TRP) training. Implemented safety standards. Sorento.2007 & 2010) Independently handled training department. Automatic Transmission. Seoul. Maintenance and T/B shooting training of Caterpillar engines & Automatic Transmission at Hindustan Transmissions Service Advisor’s seminar. Korea Personal Details Home Tel: GSM / Mobile: E-mail: (00968) 24482398 (00968) 99013442 umamads@yahoo. Cadenza. Act smart. Land Nationality: Indian Tamil Date of Birth: 07-05-1966 Visa Status: Residence Driving license. Seoul. Bangalore (1989 – 90) Familiarization.2005. Kannada & Marital status: Married & 2 Daughters Qualification. Seoul. Dubai KIA service & training committee conference. Optima. Expertise service training at Daewoo Motor’s.