Annandale, NJ 07020


Project Manager
Resourceful and dynamic manager with track record of driving teams to successful project completion on enterprise infrastructure and web application deployments. Lead geographically dispersed and local teams in design of new or redesign of existing backend processes with the goal of improving organizational efficiencies. Able to quickly build solid relationships with strategic partners as well as consensus across multiple organizational levels. Savvy leader delivering excellence in website, enterprise applications and infrastructure deployments.

Project Management / Agile / Waterfall / SOA / Infrastructure / IT / Communication / Management Influence / Leadership / Strategic Thinker / Deployment / SDLC / SQL / Project Finance / Web Service / Workflow Automation / Microsoft Project 2010 / Visio / MS Office Suite / Quality Assurance

Project Manager - Business Technology IEEE, June 2011 to February 2012 - Piscataway, NJ Not-for-profit; 10,001+ employees; Organization Management Managed the SDLC of the creation and integration of a web services based application into existing website. Managed a multi-phase project designed to automate conference initiation and verification, as well as publication of conference materials. Partnered with the enterprise IT organization to configure the hardware and SOA infrastructure needed to deploy the application. Worked with enterprise QA organization to establish performance baseline for individual and composed services. As the SOA Librarian, responsible for establishing and executing design time service registry strategy. Matrix manage a team of 13 comprised of developers, data architects, UI designers, functional testers and business analysts. On a monthly basis present upper management with a status of project progress. Created project plans and met with stakeholders to discuss project scope and requirements. Produced weekly status reports and coordinated meetings with development teams and project stakeholders. Managed updating and availability of project artifacts, as needed. Managed and coordinated cross-functional team meetings. This position required the ability to quickly and thoroughly learn about SOA and Oracle products. Establish and manage relationships with business and technology stakeholders. Review all project deliverables. Help coordinate user acceptance testing. Provide final sign-off on all project deliverables prior to deployment to production. Consultant 4/2007 – 3/2011, Sr. Project Manager/Engagement Lead TDAmeritrade, 4/2009 to 3/2011 — Performance Test Project Manager (Consultant) eCommerce Equity and Options Trading website, with over 5,000 employees Used agile project methodology to manage monthly performance testing for the retail and institutional investor websites. Created project plans and met with stakeholders to discuss performance testing needs. Produced weekly status reports and coordinated meetings with development teams and project stakeholders. Teams vary in size from 1 to 6 people and is comprised of performance engineers, DBA's, production support and application engineers. Participated in daily scrum meetings. This position requires the ability to quickly and thoroughly learn about various architectures in order to recommend appropriate testing. Establish and manage relationships with business and technology stakeholders. Work with production support teams in a matrixed organization to ensure performance test environments are updated after release of new code to production. Create and review test plans. Review test results with clients prior to deployment to production.

Responsibilities: Managed multiple projects simultaneously including monthly releases of retail and institutional websites Create and distribute weekly status reports Work with production support teams to install and configure hardware and software for testing Create project plans Work with production support teams to keep code levels current Adobe Systems, 9/2008 to 3/2009 - Sr. Project Manager (Consultant) Software company, with over 5,000 employees worldwide Used agile project management methodology to simultaneously manage a variety of enterprise-wide web and Flex-based projects with values ranging from $100K to $750K. The projects involved automating the HR onboarding process for a large financial services client and automating new applicant onboarding for a large midwest insurance company. Established and managed customer relationships. Conducted daily scrum. Planned and organized sprints. Prepared user stories. Worked with cross-functional team including UX designers, architects, developers and business managers. Responsible for final review and acceptance before presentation to customer for all aspects of the project including architecture as well as user interface look and feel. Teams varied in size from 3 to 6 people. Part of Professional Services organization supporting enterprise sales team. Responsibilities: Deployed HR enterprise Onboarding portal using LiveCycle and Flex Deployed enterprise program management dashboard Deployed an intranet website that automated the process of onboarding new insurance applicants Manage and track project expenditures and create weekly budget and status reports Create and manage communication plan Review SOW and prepare resource and budget estimates Direct and coordinate resources required for resolution of project issues Starwood Hotels and Resorts, 4/2007 to 2/2008 – Sr. Project Manager (Consultant) A hospitality and vacation company located in White Plains, NY, with over 100,000 employees worldwide Assigned to PMO and charged with simultaneously leading three projects involved with restructuring the Starwood eCommerce website. One project involved managing a team of technicians with members in Houston, TX, White Plains, NY and Braintree, MA that built a datacenter in Houston, TX with a budget of $6 million. Worked with network engineers to build out network VLAN segments and map out load balancers and IP address scheme. One project involved managing a team located in White Plains that established security best practices, standards and compliance guidelines for coding components for the customer-facing website with a budget of $1 million. One project created the SOA Governance infrastructure with a team of 4 developers and had a budget of $2 million. Managed the full SDLC for three projects. Approve project resource allocations and weekly time sheets. Created project charter, project scope, functional specifications, test plans and project closing documents. The technology used was J2EE web services with IBM Websphere middleware and an Oracle database. Managed deployments and datacenter buildout using RUP and Microsoft Project Server 2007. Responsibilities: Participated in the development of and managed the strategic roadmap for Security and SOA Governance teams Worked with engineering teams and managed technical team that built out new datacenter Successful deployment of SOA infrastructure used by other web services Established and managed scope, requirements, milestones, day-to-day tasks and timelines Conduct daily defect calls and weekly status meetings Worked with other PM's to incorporate new PCI security guidelines

Planned and managed successful deployment of new datacenter housing 225 servers and SAN storage which created redundancy for the customer-facing website JPMorganChase, 9/1997 to 4/2007 – Project/Product Manager Financial Services Company with over 100,000 employees worldwide Promoted through roles as Help Desk Manager and Information Risk Manager to Global Manager for Identity Management and provisioning solutions. Worked with a globally dispersed team of 9 developers to enhance existing identity management and provisioning tools. Managed migration from Lotus Notes to [dot]Net to create an internal web portal for requesting access to system resources. Worked with UX designers to create the look and feel. Worked with developers to introduce Agile development practice. Led requirements gathering effort for new projects and weekly meetings to report status. Developed and managed global product strategic roadmap for enterprise off the shelf and custom web applications. Managed approval of application requirements. Used waterfall and agile project management methodologies to manage Java and Microsoft .NET developers. Responsibilities: Created management reports to track troubleshooting calls. Reduced time of initial client contact on trouble tickets from 48 to 3 hours. Improved resolution percentage from 68% to 94%. Created first corporate guideline for securing servers, desktops, laptops, directory services, databases, mobile devices, and wireless networks Created first corporate guideline requiring the installation of firewall software for securing corporate laptops Created first intranet compliance information portal using Vignette Research and evaluate vendors for enterprise SSO solution Managed $1 million budget to create and enhance online emergency ID retrieval system for privileged user accounts Identified and coordinated meetings with global stakeholders to create, review and approve processes for building an enhanced identity management system Introduced agile project management practices which improved quality and shortened delivery time of system enhancements Managed and helped design risk self-assessment website improving efficiency in evaluating new application deployments

Bachelors in Accounting, Pace University, 1982 Certificate in Analysis and Design of Information Systems, Columbia University, 2001 Technical Training Project Management Institute Certification Preparation Course Product Management Bootcamp Windows 2003 Security and Advanced Administration Windows 2003: Installation and Configuration Securing Active Directory Unix System Administration

Member: Project Management Institute, BDPA

Hands on experience with NetObjects, Vignette, SAP Purchase Orders, SAP Timesheets, Clearquest, Microsoft Project 2010, Microsoft Project Web Access, Microsoft Windows Server, Oracle 10g client configurations, SQLServer installation and setup, Active Directory, troubleshooting LAN/WAN issues, simple SQL queries, Sharepoint 2007, Dreamweaver CS4, Java and [dot]Net programming concepts

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