Mobile: +91-9845328303 Email: SEEKING MIDDLE LEVEL ASSIGNMENTS IN: RETAIL OPERATIONS, HYPERMARKETS, FMCG, LUXURY BRANDS, TELECOM, CHANNEL MANAGEMENT PROFESSIONAL SNAPSHOT EDUCATIONAL CREDENTIALS M.B.A.(MARKETING) from Indian Institute of Management Education & Research (I.M.E.R), Karnataka University, Belgaum BBA (MARKETING ) from Gogte College of Commerce, Karnataka University, Belgaum PERSONAL VITAE DATE OF BIRTH: 2nd Nov, 1980 MARITAL STATUS: Married. LANGUAGES KNOWN: English, Kannada, Hindi, Marathi & Basic Arabic PERMANENT ADDRESS: “Samrudhi Nilaya”, 7th Main Cross, Nandagokula Layout, Arabic College Post, Shampur Bangalore-560045. √ √ √

Result proven professional with International Retail Exposure having nearly 9 years of rich & Extensive retail operations experience in: Retail Store Operations -Hypermarket Operations Process & Operations Mgmt - Large Team Management New Store Openings - Key Account Management Telecom Retail - Channel Management


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Presently associated with LANDMARK INTERNATIONAL GROUP - SHOE MART, QATAR An Out-of-the-Box Thinker with a proven track record of increasing revenues, streamlining workflow and creating a teamwork environment to enhance profitability for retail outlets. Experience in organizing various promotional activities/events, in-stores as well as outdoors, and escalating business, profitability and market coverage. Experience in implementation of marketing/ sales promotion plans for business generation. Strong organizer, motivator, team player and a decisive leader with successful track record. implementation to handle diverse market dynamics A skilled communicator with exceptional presentation skills; leading teams & establishing beneficial relationships.

CORE COMPETENCIES ⇒ Store Roll-out: A start-up specialist with experience of launch of concepts/business from preplanning to execution stage. Strong project management skills & understanding of all the roll-out related support functions. ⇒ Sales Operations: Involved in strategic planning, forecasting, capital budgeting, financial control and evaluating with present store performance. Initiate new advertising strategies to reinforce brand image of store and increase customer traffic. Motivate employees to achieve targets, encourage teamwork and asses training needs. Conduct thorough market analysis using optimum sales tools to determine new opportunities and tap them subsequently. ⇒ Inventory Management: Oversee inward & outward stock movement through effective coordination with the warehouse in-charge. Monitor the minimum re-order level and take appropriate ordering decisions to eliminate stock-out. Conduct audits from time to time. ⇒ Merchandise Handling & Replenishments: Ensure prompt and effective replenishing of merchandisers. Maintain a detailed knowledge of the section merchandise. Monitor warehouse stock, ensure stock availability for all item wise products and generate sales reports. Streamline stock movement across sales floor and warehouse. ⇒ Customer Service & Feedbacks: Implement strategies to increase footfalls. Effectively deal with customer requests, queries and complaints and take necessary action from feedback generated. Permeate a culture of customer service leading to customer retention. Interact with customers, obtain their feedback and address their concerns and queries. ⇒ People Management: Supervise store employees to facilitate streamlined operations. Liaison with the government officials for obtaining approvals. Ensure that all staff is adequately trained to be competent in their function and that they adhere to the stores disciplinary policies. Impart training to staff on Product knowledge, Merchandising, Inventory management, Sales. Planning, Sales budgeting in coordination with the HR

Achieve the sales target for the outlets.000sq. Store Manager managing multiple business operations namely Shoexpress which is into value retailing and also simultaneously handling Shoe Mart Business Operations. Ensuring high quality services. pilferage control. Bill Size.WORK EXPERIENCE PRESENT PROFESSIONAL EXPERIENCE 2011) (APRIL 2009 TO 30TH.2 in South Zone. customer handling. with the right mix of products. MYSORE ROAD BANGALORE as Assistant Store Manager which is the largest chain of hypermarkets in India THE GROWTH PATH MAY 2008 – NOVEMBER 2008 – BIG BAZAAR SUPERCENTER. counseling and career development of employees. Conducting training sessions to reporting staff for smooth flow of operations.SHOE MART.ft with 185 team and handling a business volume of 32 Cr. maintaining customer service levels. merchandising. Achieving sales targets/ABP & ensuring profitability of the store by increasing Conversions. AL ASMAK MALL (BIGGEST AND NO. Imparting appropriate training on product display and range. THE GROWTH PATH APRIL 2009 – AUGUST 2010 – SHOE MART. ⇒ Successfully completed renovation activity at SHOE MART CITY CENTER by introducing two new ladies footwear brands namely “BIANCO” (Scandinavian Brand) and DUMOND (Italian Brand). OCTOBER 2010 – JAN 2011 . handling customer grievances. to enhance skills and motivational levels. Providing on the job training to staff and ensure that all employees are disciplined and adhere to the stores policies. Service Excellence and Teamwork to support service staff. communication. ⇒ Achieving 122% of sales target in “5 DAY MAHABACHAT” which was No. Manage outsourced functions of Housekeeping and Security. Supervise working of the outlet staff. ⇒ Successfully launched two stores in BARWA from startup stage to the completion namely SHOE MART and SHOEXRESS. . CITY CENTER MALL. OLD MADRAS ROAD DECEMBER 2008 – FEBUARY 2009 – BIG BAZAAR. resulting in customer delight and optimum resource utilization for maximum service quality. Organizing and conducting practical and theoretical training programs. new retail technology and services. Maintain the look of the store in consultation with the Visual Merchandiser. Value per Customer and implementing measures for Cost Control. performance evaluation. Succession planning and minimizing attrition ACHIEVEMENTS: ⇒ Achieving a sale of 49 lacs on “DIWALI FESTIVAL” and again achieving a figure of 53 lacs on 26th January.1 in Bangalore Zone and No. and take corrective actions as required. Reported and advised the concept manager on market trends. APRIL Worked with LANDMARK INTERNATIONAL GROUP – SHOE MART. promotional calendar and strategies. Responsible for the store revenue forecast. Co-ordinate with marketing department at Zonal Office for implementing marketing strategies/promotions. team participation. etc. ⇒ Achieving 8% growth over the previous year sales figures. PREVIOUS PROFESSIONAL EXPERIENCE (JUNE 2008 TO APRIL 2009) Worked with FUTURE GROUP (PANTALOON RETAIL INDIA LIMITED) – BIG BAZAAR. QATAR as Store Manager which is the largest International Footwear Retailers. ⇒ Successfully represented SHOE MART concept at “LANDMARK OLYMPICS” consecutively for two years. Providing timely updates to the inventory controllers ensuring that slow moving products are cleared through a process of gradual mark downs and discounts thereby controlling the shelf life of the products. BARWA PLAZA KEY RESPONSIBILITIES: • • • • • • • • • • Currently in the role of Sr. ACHIEVEMENTS: ⇒ Spearheaded the launch of New Concept Store “SHOEXPRESS” for which gained considerable reward and recognition from the organization. in terms of productivity. and brands.1 STORE IN ENTIRE GCC) JAN 2011 – APRIL 2011 .SHOEXPRESS (VALUE RETAIL CONCEPT) AND SHOE MART. staffing. competition survey. ⇒ Achieved “Store of the Month” Award from Territory COO. MYSORE ROAD KEY RESPONSIBILITIES: • • • • • • • Managing a total retail area of 40.

Responsible for managing key accounts such as like Aditya Birla Group. IBM. ING Vysya Life Insurance. Currently managing 15 EXCLUSIVE BATA BRAND OUTLETS and a team of above 200 members comprising different executive & managerial profiles. KEY RESPONSIBILITIES: • • • • • • Responsible for managing company owned Retail Kiosks. Selling Recruitment and Branding Solutions for Timesjobs. awareness and market penetration. BELLARY RD.Com). promotions along with brand team for the region. Coca Cola. KEY RESPONSIBILITIES:           Responsible for interacting with clients.R. Identifying new prospective channel partners and strengthen existing channel partners Plan and implement strategies to increase the sales of retail brand in the institutional business. MALLESHWARAM. PREVIOUS PROFESSIONAL EXPERIENCE 2005 OCTOBER 2004 – MAY Worked with The Times of India (a division of Bennett Coleman & Co. Account management and Retention by training clients on technology and client servicing.Retail Operations. Sales analysis. Responsible for increasing account penetration for the retail brand in Bangalore and in Mumbai territory. Coordinating and keeping a track over competitor`s activities and finding out the solutions for brand enhancement. Handling team of 4 executives. Cisco Systems. which are the leading manufacturers & exporters of customized products. George P Johnson. which are India’s biggest manufacturer and marketer of footwear. Responsible for the operations of the store including stock planning. Asian Paints. K.) India’s largest media conglomerate. KEY RESPONSIBILITIES: • • • • • • • Responsible for sustaining existing business development in terms of revenue and acquiring new business opportunities in the respective Region through opening Exclusive Brand Outlets. review and planning Vis-à-vis Product analysis. understanding their needs and nurturing client Relationships. (AUGUST 2003 – OCTOBER PREVIOUS PROFESSIONAL EXPERIENCE 2004) Worked with SOUTH INDIA WATCH INDUSTRIES (BRAND HOURGLASS ESSENTIALS) as Senior Officer -Retail Operations.T. Provide regular feedback on performance of product lines & Services. .com. Effective team management for target deliveries. . PURAM AND B. Channel Development & business operations with key focus on profitability & operational results. THIPPASANDRA. etc.M LAYOUT. visual merchandising. as Key Account Manager (Timesjobs.PREVIOUS PROFESSIONAL EXPERIENCE 2008) (JUNE 2005-MAY Worked with BATA INDIA LIMITED as District Manager . Team management and devising schemes. Ltd. Making business plans and setting targets for individual stores.1 position & 3rd in the country for 1st Qtr in 2007 with 124% growth against last year ⇒ Successfully opened 6 “BATA BRAND OUTLETS” at COMMERCIAL STREET. ACHIEVEMENTS: ⇒ Awarded with the 100% Achiever’s Club’ for having achieved special Estimates for the first quarter in 2007. Driving business growth through identification and development of new areas. ACHIEVEMENTS: ⇒ Been successful in partnering large corporate accounts for their buying of merchandise gift requirement through South India Watch Industries. To prepare seasonal Estimates and Budget for each store ensuring maximum store and district profitability keeping all controllable expenses at minimum. Responsible for managing the media budget for these stores. ⇒ South Region Topper with No. To ensure a continuing and aggressive campaign of various types of promotions in line with company’s policy and circulars in coordination with Publicity and Merchandising managers local promotional events. Relationship management with accounts ensuring satisfaction of products and services. Structuring a customized solution and making presentations to clients and giving them an onsite Demonstrations.

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