SyndicateBank PRE PROMOTION TRAINING FOR CLERKS TO OFFICERS:2011
DISCLAIMER CLAUSE “All care has been taken to incorporate all the essential features and updated information of the products and services in the reading materials and in the work book as per circulars issued by the Head Office from time to time. However, readers/users/participants are advised to refer to the BC circulars/manuals of instructions and other guidelines in case of any clarification and what are contained therein shall be finally relied /acted upon.” 1. VbV stands for A. verified by visa B. Value payable by visa, C. Verified by vendor D. Verified before Visa 2. CVV stands for A. CBS branch Vault Verification utility B. Card Verification Value C. Centralized Vigilances Vault D. None of the above. 3. Recently for internet banking transactions thru debit cards our bank has enabled the following from 04.11.2009 A. 3D security B. 2D security C. 4D security. D. All the above 4. In our debit cards issued after April 2009, there is CVV2 value printed on back side of the card. This is ….. digit number A. 1 B. 2 C. 3 D. 4 5. The bank has started issuing the personalized debit cards. And the issuance charges for the same is …. A. 100 + Service Tax B. 50 + Service Tax C. 75 + Service Tax D. Free of Charges
8. ATM cash is to be tallied on A. C. 9. National Financial Service C. D.e. daily basis. VISA and Master cards D. VISA cards B. weekly. B. What is NFS : A. monthly. None of the above 11. All the above.. National Financial Switch B. The Banking Ombudsman is directing the Bank for production of the following documents in addition to the EJ/EDC/JP log. cardholders may be advised to contact the card issuing bank and the amount should not be parted to the cardholder/bank directly by the branches C. the following card holders can operate their cards in the ATMs of NFS member banks : A. B. wherever the cardholder is not satisfied with the Bank’s rejection of his claim for the reason that cash is dispensed: A. National Fund Switch D. Whenever cash is loaded. Rs 1000/= and Rs 30000/= D. Certificate from the ATM attached Branch that the days cash is tallied and no excess cash is found D. In case of cardholders of VISA/Cashtree/NFS network banks who are not our card holders. Rs 100/= Rs 10000/= respectively B. In NFS network. In this case A.f 10th July. Rs 100/= Rs 20000/= respectively C. The Bank has joined the NFS Network of ATMs promoted by IDRBT a wing of Reserve Bank of India w.6. ATM Cash tallying Report B. Both B and C 7. The excess cash may be paid to the card holder against receipt or may be sent to his Bank. Master cards C. Rs 1000/= and Rs 20000/=
. Minimum and Maximum Value per transaction at our ATMs thru Syndicate bank Global debit cards are: A. The identified excess cash on account of such transactions by other bank cardholders should be remitted to Card Centre by TT D. ATM Switch Report C. After tallying the cash it is found that there excess cash of Rs 5000/=. National Fund Service 10. the card holder claims that Rs 5000/= is debited to his account but cash is not received through ATM. 2009.
..days. banks shall have to pay the customers Rs …. The National Payments Corporation of India has since taken over the NFS Network from …… w. Rs 5000 C. With effect from 15. Rs 1000/= B. Rs 12 and Rs free inclusive of service tax 15.12. Maximum permissible value of transaction in offline mode: A.2009 service charges for issuance of new Instant debit cards and personalized debit card are Rs …. Rs 50/.12.e. 15 working days and Rs 100/= C. Master Card Holders C. Respectively A. 12 days (including holidays) and Rs 100/= D. Only Master Card holders of other banks
.12. Rs 10000/= 13. for current/overdraft account custmers. NFS wing of RBI D. Rs 5000/= C. Rs 1000 B. per day beyond the above stipulated maximum period: A.and 100/= B.2009. Free and Free 16. the banks are to recredit such wrongly debited amount with in a maximum period of …. A. Rs 15000 17. RBI has permitted cash withdrawals upto Rs …. The Debit-cum-ATM cardholders of ………. 12 working days and Rs 100/= B. Both A & B D.f. Rs 12 and Rs 20 inclusive of service tax B. If the cash is not dispensed by the ATM machine. Further effective from 17 July 2009. per day A. None of the above 18. Rs 12 and Rs 20 exclusive of service tax C. networks of the NFS member banks can operate their cards at our ATMs. VISA card holders B. Rs Free/= and 100/= C. service charges for cash withdrawl at cashtree ATM are… per cash withdrawl of Rs 10000/= or below and for at VISA/NFS ATM are ….10. Rs free and Rs 20 inclusive of service tax D. In offline withdrawl not allowed D. using the Debit card at POS terminals. Rs 10000 D. 14. Free and Rs 100/= D. IDRBT B. A.2009. And Rs…. with effect from 01. but the account is debited. For customer convenience. CARD Department of RBI C. per cash withdrawl of Rs 10000/= or below respectively A. 15 days (including holidays) and Rs 100/= 14.
In this the account number is printed as follows: A. 50000 B. The following has to be avoided while changing the PIN: A. Only last 4 digits C. 10 cm X 6 cm D. Prior approval of RBI is not necessary for under taking credit card business by banks where their net worth is A. Account number is not printed
.5 cm X 5. The Bank Card ( Credit card or Debit card ) is of the size :) A. Prepaid Debit card. Withdrawals with forged or cloned cards is known as … A. Last 6 digits D. 100 CRORES B. Initially bank allots PIN and informs the customer through sealed pin mailer. 100000 24. a transaction receipt is received. White card fraud B. Master 23.5 cm B. Birth dates B. It can be of any size 22. Visa D. After receiving the same. Card fraud 21. 10000. The RBI has given permission to the Department of Posts to launch ………in partnership with ……. 1 Lac . His phone number D.. 1000 CRORES C. No stipulation D.card. Approval must be taken 20. Entire account number B. When a withdrawal is made. Debit card . All the above 25. Card scam D. Prepaid debit card. 50000. 1 Lac D. 8.and a maximum of Rs……. master B. 9 cm X 5 cm C. Initials and house numbers C. Debit card. Credit card fraud C. 100000 C.. A. A. Visa C. The prepaid Debit card issued by Department of posts would have minimum value of Rs…. 1000.19. the card holder has to change the PIN.
Data Encoding Source 28. Visa International Section Agency 32. Electronic Journal (EJ/EDC) is to be preserved as Permanent Record B.. Which of the following option you exercise: A. These DES keys mean: A. Card Number on the front of the card B. Singapore
. There is no option for automatically transfer the funds 31. CVV printed on the back of card D. Both A and B above 27. He wants withdraw money from other bank ATMs. Visa International Service Agency c. In the branch wherever ATMs are installed. IDRBT. Surveillance Cameras are generating Image Files Date wise C.26. Mumbai d. The card reader of the ATM captures the account information stored on the…. These DES keys cover should be kept in strong room under the signature of Joint custodians. Which of the following is Hardware of ATM : A. Visa International Supply Agency d. you are using DES keys when ATM’s are installed or for reloading the software in ATMs. which is at a. Hyderabad c. Data Encryption Source D. Magnetic stripe on the back of the card C. A customer is having three CASA Accounts and all the are attached to card and one of these primary account. But usually he does not keep much balance in his primary account. VISA stands for : a. Data Enabling Standard C. Receipt Printer B. Dispenser C. Data Encryption Standards B. Sweep in C. These image files are also Permanent Record D.of debit or credit card A. Which is not correct regarding ATM A. Card Reader and Processor D. All of these 29. He wants that automatically the balance should be transferred to primary account from other accounts. Visa International Sales Agency b. Bangalore b. Sweep out B. ATM tallying has to be done at the time of cash loading 30. ATMs of our Bank are connected to ATM Switch. Fund transfer D.
Any Number 36.Card holder is trying to withdraw more than the limit fixed for a single transaction. then a.14 c. on issue of Credit cards. Add on card to be issued with clear understanding that liability of payment of dues will be that of primary cardholder b. d. c. Individual Account c. 37. Banks can issue credit cards to minors also. 2 million b. a. The Non-Personalised Instant Debit can be issued to our customer a. Both A & C. c. Premium Account 34. When a new account is opened and the customer has ticked the column requesting for Debit card.
. Any one of the above.Card holder is trying to withdraw more than the per day limit fixed on that day d. Account with joint operation b. b. KYC norms are to be fulfilled.18 35. 38.as on Sept’2010. When a request received from the existing customer. How many digits are there in Debit Card number? a. 3 d. If ATM displays the message “limit exceeded” and does not allow transaction.Card holder has already withdrawn upto maximum off-line limit b.33. which of the following is not true? a. When the new customer requests orally. Sole Proprietorship Account d. d.16 d.12 b. 2 c. 4 million c. PAN card is a must. Our Debit product launched on 29/03/2003 and now its Card base has reached -----. 1 b. 7 million 39. As per RBI guidelines. c. How many accounts can be linked to a Debit Card ? a.-------. 5 million d. Which A/c is not eligible among the following to operate Debit Card in our Bank? a.
What is the maximum amount upto which Personal Accident Insurance cover against loss of life is extended to Gold card holders of our bank a. Our banks' global credit cards are co-branded cards of a. A card holder of our bank gets interest free credit for a period ranging from a. Rs. he need not be necessarily a customer of our bank. he should take insurance from our bank 42.2 lakhs c.Mumbai d. Master Card b. 20-40 days c. `POS' means a. Cash withdrawal b. 20-45 days d. in our bank b. 20-50 days 45. Internet transactions d. VISA d. which is at a.1 lakh b. d. ATMs of our Bank are connected to ATM Switch. Thomas Cook cards c.IDRBT. 10-20 days b. Point of sale/ merchant establishment c. d. Now cover not available 46. None of these 43. Rs. he must have a SB a/c.Only at point of sales in India c.Only at ATMs in India b. Publication of securities 44. SBGCC can be used a.Our SBGCC (syndicateBank Global credit Card) can be used for a.Anywhere in the world for Indian Rupees. Person of Surety c.Bangalore b. If an individual wants to have our bank's global Credit card then a. Hyderabad c.40. Person of Standing b. Point of Sale. Rs.Singapore 41. he should have taken a loan from our bank c.3 lakhs d. d. Any where in the world in all international currencies
. All of above 47.
By Internet/ECS payment d.
.By giving auto debit option c.If payment is not made for 3 continuous billing cycles c.If payment is not made on due date b.10% of the total payment due c.If payment is not made for 6 continuous billing cycles Payment towards Credit card dues can be made by the card holder a.
For revolving credit the minimum payment due from the customer is a. 15% of the total payment due b.48.At any of our CBS branches b.
50.35% of the total payment due Credit card gets hot listed a.If payment is not made for 2 continuous billing cycles d. 25% of the total payment due d.All the above **************************
SyndicateBank PRE PROMOTION TRAINING FOR CLERKS TO OFFICERS:2011
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