Which of the following best describes the results of the Chaos Report published by the Standish Group concerning

the success of Information Technology project success? Answer Selected Answer: While the success of projects improved substantially between 1994 and 2009, only about 33% of projects are completed successfully

According to the Service System Design Matrix, which of the following has the lowest production efficiency? Answer Selected Answer: Face-to-face total customization

Which of the following is true concerning the video on the Disney video? Answer Selected Answer: Disney has recognized that by improving the experience of waiting in lines will improve overall satisfaction of the time in the park

A temporary endeavor undertaken to create a unique product or service is an example of a _____________operation. Answer Selected Answer: Project

After calculating the value of Z in the project planning process we then look to the areas under the Normal curve table. What does this area under the curve in the table tell us? Answer Selected Answer: The probability or percent chance of completing the project in a given time or less

This is an example of: Answer Selected Answer: Forward Scheduling  Question 13 2 out of 2 points The contribution margin is: Answer Selected Answer: Price minus variable cost Which of the following is true concerning the video on Noodles and Company? Answer Selected Answer: Among the operations management concepts employed by Noodles are a First-in-first-out inventory system with just-in-time preparation . like Toyota. you start from the present time and schedule jobs until the work is complete. move forward they are looking to become more standardized with fewer models built in a single facility Which of the following is true concerning the video on the Six Flags video? Answer Selected Answer: One of the downfalls of planning at Six Flags is that it takes a minimum of six years to construct a new ride Scheduling jobs through a service system.Which of the following is true concerning the video on the Product Process Matrix? Answer Selected Answer: As manufacturer's. even if this leaves some free time at the end of the schedule.

This is an example of: Answer Selected Answer: Balking One of the advantages of project management using PERT (CPM with three time estimates) is: Answer Selected Answer: All projects completed using PERT are completed faster than projects completed using CPM with single time estimates Which of the following is not a task associated with scheduling and control functions? Answer Selected Answer: Allocating orders. the ________ sequencing rule will provide the best result. service and health care operations. they are also a fundamental part of our daily lives If your ultimate goal in sequencing jobs through a work-center is to minimize the average flow time.Which of the statements concerning Poka-Yokes is true? Answer Selected Answer: Not only can they be applied in manufacturing. equipment and other resources . Answer Selected Answer: Shortest operating time As you wait in line in the drive through of your local fast food restaurant you decide that the line is moving too slow and you take the opportunity to exit the line.

This is an example of: Answer Selected Answer: Staging Which of the following is true concerning the video on the Product Process Matrix? Answer Selected Answer: When batches are small in number. the infrastructure needed to produce the redesigned products. Which of the following is true of the relationship between the products and the type of production process as related to the Manufacturing Process Grid? Answer Selected Answer: The more customized your product.A series of related jobs usually directed toward some major output and requiring a significant period of time to perform is an example of a ______operation. as few as one to a batch. which of the following has the lowest sales opportunity? Answer Selected Answer: Mail As you approach the line at the drive through of your local fast food restaurant you notice that the line is longer than you are willing to wait and drive on without even getting in line. this is refered to as continuous flow . as a result. Answer Selected Answer: Jobbing You are looking at redesigning your product line and. the more important it is to be Make to Order According to the Service System Design Matrix.

Being new in your position of door knob installer at a local door production facility you get frustrated at the amount of rework you create by putting left hand door knob assemblies on right hand doors. PERT can only be used with activity on arrow networks and CPM can only be used with activity on node networks Which of the following would be your best alternative if you have a set of jobs that must be scheduled through two work-centers? Answer Johnsons Rule . As a result you create a device to keep you from installing the incorrect assembly. The divice you created is an example of a/an: Answer Selected Answer: Poka-Yoke Which of the following is not an objective for Work-center scheduling? Answer Selected Answer: Minimize lead time The calculation for estimating the standard deviation for an activity is: Answer Selected Answer: First calculate the variance for the activity and then take the square root of it Which of the following is true concerning the development of PERT (CPM with three time estimates) and CPM (CPM with single time estimates)? Answer Selected Answer: While they have some similarities.

Sign up to vote on this title
UsefulNot useful