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ADELEYE DANIEL ADEBAYO 08CH07817
org.0 INTRODUCTION 1. et al.. transform.shoppingmate. purchasing physical goods (i. communication. and between organizations and individuals (Emmanuel L. this definition is not comprehensive enough to capture recent developments in this new and revolutionary business phenomenon...t. e. Business-to-consumer e-commerce. Electronic commerce or e-commerce refers to a wide range of online business activities for products and services (Anita R.. tangibles such as books or consumer products) or information goods (or goods of electronic material or 2 . traditional shop owners and retailers are searching for mechanisms that will allow them to remain competitive against large merchants in today¶s high-speed very competitive business climate. Though popular. 2000). helping to reduce stress as well as saving time. A more complete definition is: Ecommerce is the use of electronic communications and digital information processing technology in business transactions to create. They are interested in exploiting the potential to automate their internal procedures and promote their products to a wider audience. 2000). 2011)..1 BACKGROUND INFORMATION With the changing complexities on how consumers purchase goods today. are done on the internet..´ (Hitesh K. or conducting any transaction involving the transfer of ownership or rights to use goods or services through a computer-mediated network (Mesenbourg T. the growth of technology has made many processes easy to conduct. or commerce between companies and consumers.CHAPTER ONE 1. marketing.e. 2009) In recent years. (www. The business-to-customer aspect of e-commerce is the most visible business use of the World Wide Web. and redefine relationships for value creation between or among organizations. involves customers gathering information. advertising.c. Various activities such as researching. 2001). E-commerce is usually associated with buying and selling over the Internet. et al. It also pertains to ³any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact. One of the many benefits of technology is the internet which has helped to bring the world to a point of contact where different persons and organization can interact and transact.
when determining if consumers will continue shopping at an online store. during transmission over the Internet is often a major obstacle to public confidence in ecommerce. or e-books).digitized content. The interception of transactions. laptops. phones..2 STATEMENT OF THE PROBLEM Even with the advent of e-commerce and the lots of benefits accompanied with it. making registration. et al. 2000). and. place order and make payments electronically with multiple payment methods among others. also ensuring a high level of security and privacy management. there are still issues that needs to be addressed or in making e-commerce widely acceptable. Some consumers are still somewhat fearful of sending their credit card numbers over the Internet (Andam. and checking out processes easy. The objective of this study is to develop an effective and efficient e-commerce website where any product such as clothes.. et al. lack of trust is still a barrier to using the Internet to make online transactions (Emmanuel L. receiving products over an electronic network (Emmanuel L. According to a commissioned study conducted by Forrester Consulting in 2009. An effective e-commerce site assumes the customer¶s perspective rather than the company¶s perspective. and in particular credit card details. (Andam Z. 2000)... While the appropriate policies are in place to facilitate e-commerce. Z. 2006). Ensuring security of payments and privacy of online transactions is key to the widespread acceptance and adoption of e-commerce. This has also increased from the 2006 3 . login.. It allows customers to browse through a catalogue and select their products of interest. books. 1. E-commerce is fast gaining grounds as an accepted and used business paradigm with more functionality for performing commercial transactions over the web. 2006). such as software. It provides a user-friendly navigational scheme.. 74% of online shoppers want assurances that the information they enter into the site is secure. Information security when using e-commerce is the major problem. etc«) can be bought from the comfort of the home through the internet. providing substantive information or value to the visitors rather than providing online corporate brochure often referred to as ³brochure ware´. for information goods.
4 . 5. 4. Consequently. 2.study.3 AIMS AND OBJECTIVES OF THE STUDY The aim of this study is to investigate the relevant security requirements that can be catered for in the design and development of a well and highly secured ecommerce site that enhances the wide acceptance of customers to shop online. To develop an e-commerce site based on the security model designed. To design a security model with some features that caters for this identified requirements. 3. To review the various security mechanisms available. the following research question suffices: what are the relevant security requirements that must be considered for effective design of an e-commerce site that enhances the wide acceptance of consumers to shop online? 1. The following objectives have been formulated to achieve this aim: 1. Based on a thorough literature review. To design a security model with some features that caters for this identified requirements. when only 62% of shoppers said that information security was an important factor (Forrester Consulting. to identify a number of relevant additional security requirements that can be catered for in the design and development of a well and highly secured e-commerce site. To review the various threats and risks faced with e-commerce sites. To review e-commerce systems offered as a replacement for traditional payment system. 6. 2009).
A formal design model will be built using the Unified Modelling Language (UML) which enables specifying. Literature Review Requirement Elicitation 5 To design a security model with some features y that caters for this identified requirements.S/N 1 OBJECTIVES PROPOSED METHODOLOGY Literature review To review e-commerce systems offered as a y replacement for traditional payment system. constructing. Literature review 3 To review the various security mechanisms y available. The approach involves a detailed desk and library research and surfing of the internet to gather features from online websites to help in the review of e-commerce systems. and documenting the artefacts of the software 5 . to y identify a number of relevant additional security requirements that can be catered for in y the design and development of a well and highly secured e-commerce system. Theory Review 6 To develop an e-commerce site based on the y security model designed. visualizing. 2 To analyse the various threats and risks faced y with e-commerce sites. Use of appropriate development tools 1. the various trends of e-commerce systems. Literature review 4 Based on a thorough literature review.4 RESEARCH METHODOLOGY A review of existing literature has been adopted for this research. and the various risks and threats faced by existing e-commerce sites.
1. The concept of transaction can be used to achieve this.6 LIMITATIONS The challenges militating against the accurate conduct of the study include: y Consumers¶ choices differ on what products and services to be bought. y The application is not accessible to everyone. Due to time and resources. y The system is not configured for multi. y Credit Card validation is not done. this project has been limited to some products. It can be deployed on a web server so that everybody who is connected to the internet can use it. 7 .users at this time. Third party proprietary software can be used for validation check.
from http://www. Retrieved http://www. ePrimer: An Introduction to eCommerce (Philippines: DAI-AGILE. Pascual.co. 2001 Emmanuel Lallana. 2011 MK. 5. and Measurement Plans´. Rudy Quimbo. Hitesh Khurana. August 17. and Zorayda Ruth Andam. SMEs and E-commerce: The Case of Indonesia. ³E-commerce-Factor of Economic Growth´ Retrieved February 18. 2000). ³Measuring Electronic Business: Definitions. Mesenbourg.html January 2012.eicc.yu/newspro/viewnews. Manoj Kr.org/project_obj_act. from Anita Rosen. ³eCommerce Website Performance Today: an Updated Look at Consumer Reaction to a Poor Online Shopping Experience´. 2012.REFERENCES Concept and Project Objectives.com/articles/design_development. from http://www. Serbia).shoppingmate. The E-commerce Question and Answer Book (USA: American Management Association. prepared for The Asia Foundation by Castle Asia Definition adapted and expanded from Emmanuel Lallana. 2009. Forrester Consulting. Goel. Zorayda RuthAndam. Cf. 2000). Euro Info Correspondence Centre (Belgrade.x- 8 . 2. Retrieved cart. E-Commerce : Role of E-Commerce in Today¶s Business. Online Consumer Behavior. SMEs and E-commerce: The Philippine Case. Patricia J. Underlying Concepts.cgi?newsstart3end5 Thomas L.html January 2012. Hardeep Singh and Leena Bhutani.