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The advanced solution for developing Six Sigma - 6 concept in your company www.qprsoftware.com
The advanced solution for developing Six Sigma - 6 concept in your company www.qprsoftware.com

The advanced solution for developing Six Sigma - 6 concept in your company

www.qprsoftware.com

Six Sigma Philosophy If you can measure how many ”defects” there are in a process
Six Sigma Philosophy If you can measure how many ”defects” there are in a process

Six Sigma

Philosophy

Six Sigma Philosophy If you can measure how many ”defects” there are in a process ,
Six Sigma Philosophy If you can measure how many ”defects” there are in a process ,
Six Sigma Philosophy If you can measure how many ”defects” there are in a process ,

If you can measure how many ”defects” there are in a process, you can systematically figure out how to eliminate them and get as close to ”zero defects” as possible.

figure out how to eliminate them and get as close to ”zero defects” as possible. www.qprsoftware.com
figure out how to eliminate them and get as close to ”zero defects” as possible. www.qprsoftware.com

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QPR Software & Six Sigma Use QPR ScoreCard: Philosophy • Strategic management Measure • Performance

QPR Software & Six Sigma

QPR Software & Six Sigma Use QPR ScoreCard: Philosophy • Strategic management Measure • Performance measurement

Use QPR ScoreCard:

Philosophy

• Strategic management

Measure

• Performance measurement

Use QPR ProcessGuide:

Process

• Define and model

Figure Out

• Analyze processes

measurement Use QPR ProcessGuide: Process • Define and model Figure Out • Analyze processes www.qprsoftware.com
measurement Use QPR ProcessGuide: Process • Define and model Figure Out • Analyze processes www.qprsoftware.com

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Six Sigma Principles • Communication • Implementation of best practices - Six Sigma process repository

Six Sigma Principles

• Communication

• Implementation of best practices - Six Sigma process repository

• Industry-independent concept

• Emphasis on technical excellence as well as human ability

• Statistical approach

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Six Sigma Sub-methodologies: • Six Sigma DMAIC — Define, Measure, Analyze, Improve , and Control

Six Sigma

Sub-methodologies:

• Six Sigma DMAIC — Define, Measure, Analyze, Improve, and Control

— Methodology should be used if an existing product or process does not meet expectations

— Most common approach to Six Sigma concept

• Six Sigma DMADV — Define, Measure, Analyze, Design, and Verify

— Methodology should be used when a new product or process is needed

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Six Sigma - Define • Define the core processes • Model defined processes • Use

Six Sigma - Define

• Define the core processes

• Model defined processes

• Use QPR ProcessGuide

Six Sigma - Define • Define the core processes • Model defined processes • Use QPR

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Six Sigma - Measure • Measure the existing system — Establish valid and reliable measures

Six Sigma - Measure

• Measure the existing system

— Establish valid and reliable measures — Use QPR ScoreCard

• Measure the existing system — Establish valid and reliable measures — Use QPR ScoreCard www.qprsoftware.com

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Six Sigma - Analyze • Analyze the system — Analyze the results — Define the

Six Sigma - Analyze

• Analyze the system

— Analyze the results

— Define the gap between as-is state and shoud- be state

— Use QPR ProcessGuide

Simulation case 160 - Cost 34,6 % 0,0 % 5,7 % 5,7 % 0,0 %
Simulation case 160 - Cost
34,6 %
0,0 %
5,7 %
5,7 %
0,0 %
0,0 %
0,0 %
0,0 %
0,0 %
9,2 %
18,2 %
22,6 %
4,0 %
Plane arrives Team transport 2 Address luggage h Off-load plane (1 Off-load plane (1 Transport
Plane arrives
Team transport 2
Address luggage h
Off-load plane (1
Off-load plane (1
Transport luggage
Transport luggage
Trolley modules a
Luggage destinati
Devide luggage fo
Check damaged lug
Customers receive
Solve problems an

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Six Sigma - Improve • Use QPR ProcessGuide • Create new ways to do things

Six Sigma - Improve

• Use QPR ProcessGuide

• Create new ways to do things

• Re-engineer processes

• Validate improvements by simulations/statistical methods

• Create project plans

• Instigate changes through contemporary communication (intranet, www, etc.)

• Implement improvements

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Six Sigma - Control • Control the new system — Establish correct documentation system, for

Six Sigma - Control

• Control the new system

— Establish correct documentation system, for example, new ISO 9001:2000

— Monitor

• Use QPR ScoreCard and ProcessGuide

system, for example, new ISO 9001:2000 — Monitor • Use QPR ScoreCard and ProcessGuide www.qprsoftware.com

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Material • www.QPRonline.com • Thomas Pyzdek: The Six Sigma Handbook • http://www.ge.com/sixsigma/ •

Material

• www.QPRonline.com

• Thomas Pyzdek: The Six Sigma Handbook

• http://www.ge.com/sixsigma/

• http://www.isixsigma.com/me/six_sigma/

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