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DESIREE SCOTT

121 Tewksbury Ave, #10


Point Richmond, CA 94801
Phone (916) 847-7750
OBJECTIVE
I am currently seeking a full-time position that would allow me to expand my knowledge of project
management, leadership abilities, and my administrative skills.
SUMMARY OF QUALIFICATIONS

+ Effective working on self-managed projects, team activities or managing others


+ A decision maker, well organized, analytical, resourceful, and fast learner
+ Exceptional presentation and communication skills
+ Able to multi-tasks in a fast paced environments
+ Skilled in handling people with professionalism and courtesy
+ Detail oriented, dependable, self starter, with a good attendance record
+ Interrelate well with people at all levels; personable and articulate
+ Experienced with computer applications such as Lotus notes, Internet Explorer, MS Word, MS Excel, MS
Outlook, MS Access, MS PowerPoint, MS Publisher, Windows 95/98/2000/XP/Millennium, and more.
PROFESSIONAL EXPERIENCE
Health Net – Managed Health Network (MHN), San Rafael, CA
Project Coordinator, (April 2006 – Current)
+ Provide project management leadership and support to ensure the project scope, deliverables, and
milestones are accomplished with in timeframes and budget.
+ Lead and implement cross-functional projects using company standard and PMBOK methodology.
+Create and manage cross-functional project plans and work breakdown structures.
+ Prepare project implementation schedules in response to request for proposals from potential customers.
+ Collaborate on a companywide project portfolio steering committee to help determine project prioritization.
+ Drive issue and risk management to ensure analysis and resolution.
+ Develop internal and/or external communication of project status as needed.
+ Review project intakes for adequate requirement documents in order for activities to be scheduled by IT.
+ Work as a liaison between the project management office and other departments.
+ Participate in policy and procedure reviews and project template creation committees.
+ Order supplies for the department as needed.

Health Net – Health Net Federal Services, Rancho Cordova, CA


Clerical Specialist III, (November 2004 – April 2006)
+ Administrative support for customer service Directors, Managers, Supervisors, and associates.
+ Scheduled Director’s, Manager’s, and Supervisor’s calendars for interviews and other various meetings.
+ Coordinated travel arrangements for supported staff members and prepared travel expense reports.
+ Maintained a multitude of spreadsheets for head-count, open positions, and training classes in progress.
+ Took meeting minutes, transcribed phone messages, typed letters, and entered data into databases.
+ Prepared requisitions for available positions and Associate Data Sheets (ADS) for new hires/terminations.
+ Ordered office supplies, prepared purchase requisitions, and stocked supply room.
+ Participated on various committees to help create procedure templates to be used by all departments.
+ Reviewed resumes and scribed notes for Managers during Hay Group interview process.
+ Contacted candidates for pre-screening interviews and set up in person interviews for supervisors.
+ Worked with staffing center at job fairs to recruit quality candidates for the department and our company.
+ Supported and backup Administrative Assistants and other clerical specialist’s in their absence or as needed.

By The Numbers, Fair Oaks, CA


Office Manager/Admin. Assistant, (January 2004 – August 2004)
+ Calendared all meetings and appointments for Enrolled Agents, staff accountants, and owner.
+ Handled individual bookkeeping accounts and data entry for the office.
+ Interacted with clients in person and over the phone.
+ Assembled, copied, and distributed individual and corporate tax returns.
+ Assisted in annual budget preparation, office supply ordering, and overall logistics of office.
+ Facilitated office relocation and budget for move from 600sq. ft. to 1400 sq. ft.
Nations Executive Travel Service, Inc., Folsom, CA
Administrative Assistant/ Meeting Planner,/ Travel Agent (January 2002 – January 2004)
+ Scheduled appointments, compiled reports, created budgets, and calendared meetings for the CEO.
+ Distributed and typed form letters for corporate conference attendees and guests.
+Developed and maintained databases for distribution lists, reports, and form letter creation.
+ Planned and negotiated corporate meetings and seminars within the U.S. for up to 500 registrants.
+ Created air, car, and hotel bookings for corporate and leisure clients using SABRE.
+ Sold international, domestic, rail, and cruise packages.

Diplomat Tours, Sacramento, CA


Customer Service Agent/ Travel Agent (September 2000 - October 2001)
+ Specialized in escalated customer service telephone calls with businesses and clients.
+ Wrote business letters on behalf of our company and department.
+ Developed spreadsheet tracking systems for accounts receivable, shipments, and customer tracking.
+ Prepared international airline bookings using windows and SABRE based programs.

Tuesday Morning, Fair Oaks, CA


Assistant Manager, (January 1999 – July 2001)
+ Managed a team of up to 25 associates, including training, daily work assignments, and scheduling.
+ Responsible for cash handling, counting and depositing of all monies.
+ Took part in customer service transactions, problems/resolution, and training.

Blockbuster Video, Fair Oaks, CA


Assistant Manager (September 1997 – November 1998)
+ Reviewed resumes, interviewed candidates, and made hiring decisions and recommendations.
+ Trained, motivated, and constructed labor effective scheduling for 30 employees.
+ Coached and evaluated employees skills and performance.
+ Accurately kept records, inventory control, cash handling, and shipping/receiving of merchandise.

EDUCATION
Upper division, Project Management education, UC Berkeley Exchange, Berkeley. Attended
Upper division, Accounting/Payroll education, American River College, Sacramento. Attended
AA Degree, Liberal Arts, American River College, Sacramento. Graduated
Criminal justice education, Sacramento State University, Sacramento. Attended
Agricultural education, Sierra College, Rocklin. Attended
Diploma, Horizon Instructional Systems, Lincoln. Graduated

VOLUNTEER ACTIVITIES
+Western Sates 100 Mile Endurance Race: Aid station volunteer/captain 1987 – current
+ 4-H: Leader 1997 – 2002, Member: President 1995 - 1997, Vice President 1994 - 1995, Secretary 1993 –
1994, Treasurer 1992 - 1993, Member 1989 - 1997
+ Future Farmers of America: Vice President 1993 - 1994, Treasurer 1992 - 1993, Member 1992 - 1995

REFERENCES
Available upon request