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P-11; Patel Colony; Shailendra Barotia

Dhuleshware Garden, Mobile: 09414353853


Opt. Govt. Press, E-Mail: shailendra.barotia@gmail.com
C-Scheem;Jaipur shyam_shail2002@yahoo.co.in

CAREER OBJECTIVE

To pursuer a career which requires an optimistic attitude, high confidence and the absolute
intelligence in the motivational, progressive yet friendly environment, where the individual
achievements and performance will be conducted. I want to grow & learn in an organization where
acquired skills will be utilized towards continued growth and advancement.
EXECUTIVE SUMMARY

Apporox 7 years of experience in the field of Networking (LAN / WAN) and related technologies. This
includes hands on experience on Servers /PCs administration/Routers/Switches/Hiper
troubleshooting and configurations.
SKILL SETS

• PCs: Assembling and trouble shooting of all type of PCs along with most prevalent OS like WIN9X,
Win2K, Win XP etc.
• Printers: Assembling and Card level trouble shooting of all Wipro & TVS DMP Printer; HP DeskJet
& Laser Printer; Olivity & Nexdorf Passbook Printers; Printonix & Lipi Line Printers; Slip Printers &
Thermal Printers.
• Networking: Peer to Peer networking, Win NT, Win 2000, Win XP, NOVELL 5.1., UNIX 5.0.
• Network Hardware: Hubs, ISDN-TA, RAD HTU-E1 G703 &V.35 (Modems), Routers: Cisco
(/1700/2600/ 3600), Switch: Cisco (1900/3500).
• Servers: Win NT; Windows advance 2000 & 2003 Server; Novell 5.1; Sco UNIX 5.0.
• VOIP Devices: ATA, DAX configurations.
• Wireless devices: Broadband: Wireless Access point, Subscriber unit, Nomadix.
• Internet: Configuration of Dialup Modem and Internet connectivity, Configuration of
Email account in Outlook Express, MS Out look. Configuration of Lease Line modems as G.703 and
V.35 modems for Lease lines and E1R2 lines. Commissioning of Lease Lines, E1R2 lines, ISDN
Lines. Fault finding in LLs, ISDN Lines.
• Mail Administration: MS Outlook/Outlook EXP; Linux base Netcore mail server; Exchange mail
client.
• Database & Programming: Oracle, Java, HTML, and SQL.

ACHIEVEMENTS

• Handled the Customer of NPCIL (Nuclear Power Corporation of India Ltd.) Project at Rawatbhata. As an
Associate Project leader.
• Complete Implementation and installation of PC’s, Server and structured cabling including CROSS-,
STRAIGHT, and ROLLOVER in Udaipur Urban Co- Operative Bank Head Office.
• Implementation and installation of Queue Management Machine in ICICI Bank all over Rajasthan.
• NCR Project Head in ICICI Bank Regional Processing Center (RPC) successfully as Rajasthan Head.
• Worked on maintaining and commissioning the lease line and ISDN Connections.
• Configure the all type of leased line modem depending on data rate as required.
• Coordinating with customer Support team for a smooth function of customer services planning and
scheduling the network and service down time for various upgrades and maintenance.
• Trouble shooting and problem solving on the network.
• Knowledge about install the all type of network module [ i.e. NM 4T, 8 A/S, VIC2FXS, BRI 8B-S/T ]

PROFESSIONAL EXPERIENCE

 DATA INFOSYS LTD. (DEC-2007 to till date)


• Data Infosys Limited is a pioneer in IT Services in India with expertise in Internet, Networking, Web
Technology, Software consultancy with services significantly Broadened to meet the all time more
sophisticated business and technology needs of today's global environment and seeking to revolutionize the
way people use Internet to communicate, conduct business, gain information, and carry out transactions.
Job Profile: Sr. Network Eng (Sr. Network ENGG).
Key Responsibilities: -
• Currently handled the Customer of NPCIL (Nuclear Power Corporation of India Ltd.) Project at
Rawatbhata. Handling 22 Engineers Team management; Call Management; Escalation Matrix; Customer
co-ordination; all servers, network devices and desktop hardware calls etc. as a Associate Project
leader.

 CMS COMPUTERS LTD (AUG-2005 to NOV-2007)


Job Profile: Senior Support Eng (Sr. SUPPORT ENGG).
Key Responsibilities: -
• Handled the project of HZL (Hindustan Zink Ltd.) in Dariba.
• Handled the project of RBI ( Reserve Bank of India) in Jaipur.
• Handled the project of IOCL (Indian Oil Corporation Ltd.)
• Maintaining all 150 PC’s; 5 NT 4.0 & 4 UNIX Severs, Routers, Printers etc in IOCL RSO.
• Maintained all 125 PC’s, 85 Printers, 2 Servers, Network & Hardware in Taj Rambagh Palace.
• Also Maintaining Taj Sawai Madhopur Lodge, Taj Ramgarh Lodge and Rajmahal Office etc.
• Maintaining customer software’s like Fidelio, Boss, MMS, POS based on Oracle & SQL Database.
• Troubleshooting, installing and configuring internet mail Clients like MS-Outlook & Outlook Express.
• Maintaining Gateway and Customer Leased lines.
• Commissioning, Troubleshooting and Maintaining of Links and Access lines.
• Equipment Installation in the Communication Room.
• Maintenance of 99.9 % uptime of gateway and customer leased lines and Hardware calls if
Hardware is not failure.
• Monthly MIS Generation
• Installation and troubleshooting using wireless link through Subscriber Unit and Access Points
for guests.
• Installation and troubleshooting devices like Subscriber Unit/Access Points.
• Coordination with service providers like BSNL and Rainbow.
• Implementation, Installation and troubleshooting proxy server.
• Implementation and installation of structured cabling including CROSS-, STRAIGHT, and ROLLOVER.

 ALPHABETIC COMPUTERS PVT. LTD (Aug04 to Aug05)


Job Profile: NCR Project Manager in ICICI Bank LTD.
Key Responsibilities: -
• Handled NCR Project in RPC (Regional Processing Center) in ICICI Bank as Entire Rajasthan Head.
• Handled MICR Machine and related software’s as Entire Rajasthan Head.
• Handled ATM Machine cameras as Entire Rajasthan Head.
• Handling NCR Server of Rajasthan which is based on SQL Server.
• Handled Windows Advance 2000 Server of Rajasthan in RPC (Regional Processing Center).
• Installing, configuring and troubleshooting TVS, Wipro Dot-Matrix 1040+, 1050+DX, 1050LQ etc.
• Installing, Configuring and troubleshooting D-link, 3 COM Switches & Hubs.
• Implementation and installation of structured cabling including CROSS-, STRAIGHT, and ROLLOVER.
• Maintain Gateway and Customer Leased lines.
• Commissioning, Troubleshooting and Maintaining of Links and Access lines
• Maintaining banking software’s like Finacle; CRM & FCRM etc.
• Troubleshooting, installing and configuring internet mail Clients like MS-Outlook & Outlook Express.

 HCL INFOSYSTEMS LTD (July03 to July04)


Job Profile: Customer Support Engineer.
Key Responsibilities: -
• Installation, Maintenance & Trouble shooting of Operating Systems.
• Trouble shooting of card level hardware related problems.
• Installing, configuring & troubleshooting TVS, Wipro Dot-Matrix , DeskJet; LaserJet; passbook and line printers
• Installation and maintenance & trouble shooting of HCL, HP; IBM and Compaq Server Hardware & Software.
• Maintaining so many corporate customers like SBBJ; SBI; BOB; PNB; Bank of Rajasthan; Mayur
syntax; Birla Cement; Laxmi Cement and govt. offices as a customer support engineer.

 JAISHREE INFOTECH (Oct02 to July03)


Job Profile: Customer Support Engineer.
Key Responsibilities: -
• Installation, Maintenance & Trouble shooting of Operating Systems.
• Assembling and installing of PC’s and Printers.
• Card level repairing of PC’s Printers.
• Maintenance of Hardware Problems and provide support for the User.
• Complaint Handling and Resolution.

 DEEPSHIKHA INSTITUTE OF HARDWARE AND NETWORKING (Feb02 to Sep02)


Job Profile: Instructor cum Lab assistant
Key Responsibilities: -
• Worked as an instructor guiding students in Electronics, Computer Hardware and Networking.
• Maintaining Computer Lab of around forty computers as a Lab assistant.
E D U C AT I O N A L Q U A L I F I C AT I O N

Degree Bachelor of Arts with Economics, Mohanlal Sukhadia University Udaipur


Sr. Sec. Sr. Secondary with Science Math’s, Board of Secondary Education Ajmer
Secondary Secondary with Science Math’s, Board of Secondary Education Ajmer

T E C H N I C A L Q U A L I F I C AT I O N

Diploma PGDCA; AISECT, Bhopal. & pursuing MCA.


Duration 1Year
Diploma Computer Applications, HRD Jaipur
Duration 1Year
Diploma Advance diploma in Computer Hardware and Networking.
Duration 1Year
Diploma: In Management, IIMS Chennai
Certifications: CCNA {ID- CSCO10912806} & pursuing CCNP & MCSE

REFERENCES
Mr. Y. Vasu Dev Mr. Vijay Singh
Area Manager Senior Technical support Manager
HCL INFOSYSTEMS LTD., NCR Project Country Head.
Jaipur (Rajasthan). ICICI Bank LTD.
Mobile Numbers: 09829069024 Mumbai (Maharashtra).
Mobile Number: 09324087423

Mr. Vineet Gangwal Mr. Sachin Shelar


Senior Technical support Manager. Technical Head (ICICI Bank)
CMS Computer LTD. 3i -InfoTech Ltd.
Jaipur (Rajasthan). Mumbai (Maharashtra).
Mobile Number: 09414304557 Mobile Number: 0983366649

PERSONAL I N F O R M AT I O N

Father’s name Sh. Shyam Sunder Barotia

Permanent Address Shailendra Barotia


S/o Sh. Shyam Sunder Barotia
Behind Modiyon Ki Khirak, Nathdwara
Distt. Rajsamand, Pin- 313301
Rajasthan

Marital Status Married

Hobbies Sports, Traveling, Meeting with new people

Languages Hindi and English


Date:
Place: Jaipur (SHAILENDRA BAROTIA)