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Maximo Asset Management 7.

1
Installation Guide

Raf Van Camp

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Maximo Asset Management 7.1 Installation Guide

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Table of Contents

Maximo Asset Management 7.1 Installation Guide

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Table of Contents
Part 1. Overview......................................................................................................................................7 Part 2. Installing Middleware...................................................................................................................11 2.1 General installation steps.............................................................................................................12
Step Step Step Step Step Step Step Step Step Step Step 1. Start Launchpad.....................................................................................................................................................12 2. Start Middleware installer........................................................................................................................................12 3. Choose installer language........................................................................................................................................16 4. Click Next on the welcome screen............................................................................................................................16 5. Accept the license agreement and click Next............................................................................................................16 6. Enter the workspace path........................................................................................................................................18 7. Click Next to start the installation of IBM Autonomic Deployment Engine....................................................................19 8. Select the middleware packages to install.................................................................................................................19 9. Confirm that the selected packages can be installed..................................................................................................22 10. Verify the hostname of the machine on which you want to install.............................................................................23 11. Do not check the box to use the same value for all passwords.................................................................................24

2.2 Parameters for DB2 Database Server............................................................................................25


Step 12. Enter Configuration Parameters for DB2 Enterprise Server Edition Version 9.5.1.......................................................25 Step 13. Enter Configuration Parameters for the Database Instance......................................................................................27 Step 14. Enter configuration Parameters for DB2 Enterprise Server Edition............................................................................28 Step Step Step Step Step Step Step Step Step Step Step Step Step Step 15. Enter configuration parameters for WebSphere Application Server ND Version 6.1.0.19............................................29 16. Enter configuration parameters for IBM HTTP Server Version 6.1.0.19......................................................................35 17. Enter configuration parameters for IBM WebSphere Application Server plugin for the IBM HTTP Server.....................37 18. Enter configuration parameters for IBM Ration Agent Controller Version 7.0.3.3.......................................................38 19. Specify the location of the source files....................................................................................................................40 20. Specify Source and Destination location for images.................................................................................................42 21. Click Next to start copying the images....................................................................................................................43 22. Specify a temporary folder for the middleware installer...........................................................................................43 23. Select what to do with the generated deployment plan............................................................................................44 24. Deploy the middleware packages...........................................................................................................................46 25. Create the nodeagent as a Windows service...........................................................................................................50 26. Post-installation: verify node agent installation........................................................................................................53 27. Post installation: set console preferences................................................................................................................56 28. Post installation: set JVM Generic arguments..........................................................................................................57

2.3 Parameters for WebSphere Application Server and Webserver........................................................29

2.4 Deployment of the middleware packages......................................................................................40

Part 3. Installing Maximo Asset Management...........................................................................................58 3.1 General installation steps.............................................................................................................59


Step Step Step Step Step Step Step Step 29. 30. 31. 32. 33. 34. 35. 36. Start Launchpad....................................................................................................................................................59 Start Maximo Asset Management installer...............................................................................................................59 Choose installer language......................................................................................................................................61 Click Next on the introduction screen.....................................................................................................................61 Accept the license agreement................................................................................................................................61 Import Middleware Configuration Information.........................................................................................................62 Choose Deployment..............................................................................................................................................63 Choose Install folder.............................................................................................................................................64

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3.2 Database Server Configuration.....................................................................................................65


Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step 37. Maximo Database Type..........................................................................................................................................65 38. Maximo Database.................................................................................................................................................66 39. Automate Database Configuration..........................................................................................................................67 40. Remote Access Authorization.................................................................................................................................68 41. DB2 Administration...............................................................................................................................................69 42. DB2 Tablespace....................................................................................................................................................70 43. Maximo Application Server Type.............................................................................................................................71 44. WebSphere Connectivity........................................................................................................................................72 45. Automate WebSphere Configuration.......................................................................................................................74 46. WebSphere Remote Access Authorization...............................................................................................................75 47. WebSphere Deployment Manager Configuration......................................................................................................76 48. WebSphere Application Server Configuration...........................................................................................................77 49. Security................................................................................................................................................................78 50. Integration Adapter JMS Configuration...................................................................................................................79 51. Run Configuration Step..........................................................................................................................................81 52. Choose Shortcut Folder.........................................................................................................................................83 53. Click Next on the Input Summary screen................................................................................................................84 54. Click Next on the Pre-Installation Summary screen..................................................................................................84 55. Click Done to close the installer.............................................................................................................................85 56. Run the configuration............................................................................................................................................86 57. Post-installation: verify the Maximo installation.......................................................................................................88

3.3 Application Server Configuration...................................................................................................71

3.4 Executing the installation.............................................................................................................81

Part 4. Enable License for usage.............................................................................................................91 4.1 General Installation Steps............................................................................................................92


Step Step Step Step Step Step Step Step Step 58. 59. 60. 61. 62. 63. 64. 65. 66. Start Launchpad....................................................................................................................................................92 Start Maximo Asset Management Enabler...............................................................................................................92 Choose installer language......................................................................................................................................93 Click Next on the introduction screen.....................................................................................................................94 Accept the Software License agreement.................................................................................................................94 Middleware Login Information................................................................................................................................94 Package Options...................................................................................................................................................97 Click Next on the Pre-Install Summary screen.........................................................................................................98 Click Done after the package has been successfully deployed..................................................................................98

4.2 Update the database..................................................................................................................100 4.3 Deploy MAXIMO and MAXIMOHELP ear files................................................................................102
Step Step Step Step Step Step Step 68. 69. 70. 71. 72. 73. 74. Step 67. Update the database...........................................................................................................................................100 Build MAXIMO EAR file........................................................................................................................................102 Build MAXIMOHELP EAR file.................................................................................................................................104 Uninstall MAXIMO and MAXIMOHELP application...................................................................................................105 Deploy MAXIMO EAR file......................................................................................................................................109 Deploy MAXIMOHELP EAR file..............................................................................................................................115 Create MXServer as a Windows service.................................................................................................................123 Post-installation: verify the Maximo License installation..........................................................................................126

Part 5. Installing Language Packs..........................................................................................................127


Step 75. Start Launchpad..................................................................................................................................................128 Step 76. Start Language Pack Installer...............................................................................................................................128

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Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step Step

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Part 6. Installing Fix Pack 7.1.1.5..........................................................................................................135

77. Choose installer language....................................................................................................................................129 78. Click Next on the introduction screen....................................................................................................................130 79. Base-language selection......................................................................................................................................130 80. Additional language selection...............................................................................................................................131 81. Review the selected languages.............................................................................................................................132 82. Click Install on the Pre-Installation Summary screen..............................................................................................133 83. Click Done after the language packs have been successfully installed.....................................................................133 1. Stop the Maximo application server........................................................................................................................136 2. Make a backup of the deployment engine...............................................................................................................137 3. Backup the reports folder......................................................................................................................................138 4. Start fixpack 7.1.1.5 installation.............................................................................................................................139 5. Click Next on the introduction screen.....................................................................................................................139 6. Click Next on the Package Summary screen............................................................................................................139 7. Read the warning on custom reports and click Next.................................................................................................140 8. Deploy Optional Process Manager Content option....................................................................................................141 9. Database Upgrade option (DB2 only).....................................................................................................................142 10. SMTP Configuration.............................................................................................................................................143 11. Run Configuration Step options............................................................................................................................144 12. Click Next on the Input Summary screen..............................................................................................................145 13. Click Install on the Pre-Installation Summary screen..............................................................................................145 14. Click Done to close the installer............................................................................................................................145 15. Run the configuration..........................................................................................................................................146 16. Redeploy MAXIMO and MAXIMOHELP ear files......................................................................................................147 17. Create' temporary reports folder...........................................................................................................................147 18. Configure temporary report folder in application server..........................................................................................148 19. Start MXServer....................................................................................................................................................149 20. Import reports....................................................................................................................................................150 21. Post-installation: verify fixpack 7.1.1.5 installation.................................................................................................152

Table of Contents

Maximo Asset Management 7.1 Installation Guide

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Table of Contents

Maximo Asset Management 7.1 Installation Guide

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Part 1. Overview

This guide provides a step by step walk-through of a basic Maximo 7.1 installation. Although IBM provides an installation manual, I personally find that manual too complex to use as a working document. Especially if you are new to installing Maximo 7.1, the IBM document provides too much detail for every possible platform. Therefore, I decided to create this comprehensive, step by step guide with clear instruction on how to set up a Maximo environment. The installation in this document is based on a Windows Server 2003 SP2 32-bit platform, with a WebSphere Application Server and a DB2 database. The simple reason for this is that WebSphere and DB2 are included in the Maximo installation package. Furthermore, installing Maximo on a SQL Server or Oracle database platform is not very different from installing on a DB2 platform. Part 2 in this guide shows how to install the Middleware. This term is used to indicate software that must be installed before Maximo can be installed. In Part 3 of this guide, Maximo 7.1 is installed. Part 4 shows the installation of the Maximo License for Use. Without this license, Maximo will have very limited functionality. Part 1. Overview 7

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Part 5 deals with the installation of Language Packs. Part 6 shows how to install Fixpack 7.1.1.5, the latest fixpack for Maximo 7.1 at the moment this guide was written. Part 7 contains a summary of all entries made during the installation, and is meant to be of use when you are already more familiar with the installation procedure. Throughout this guide you will find Tips & Tricks. At some points, the installation instruction will be different than what you can find in the IBM guide and on the IBM website. This is because either the IBM instruction contains a mistake, or the instruction in this guide provides more control over the installation step. The instructions in this guide have proven themselves in multiple production environments. Before you can start with the installation, you will need to have the install files. The are grouped in two folders: Launchpad and Middleware. The following two screenshots show the contents of these folders. The Launchpad folder contains the Launchpad application which is a page from which you can launch the different installers. Further, it contains the Maximo Asset Management 7.1 installation files, the Maximo License installation files and the Language Pack installation files The Middleware folder contains the installation packages for WebSphere Application Server ND 6.1.0.19, Rational Agent Controller, DB2 9.5 and Tivoli Directory Server. The installation of these packages can be launched from the Launchpad.

Part 1. Overview

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Part 1. Overview

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In the next chapters, every installation step corresponds either with a screen of the installer, providing additional information and a list of values you have to enter, or it corresponds to an action you have to take, for example execute a command in a command prompt. To go to the next step of the installation, you will have to click Next or OK or something similar. A note on passwords: avoid using special characters in passwords. Only use A-Z a-z 0-9, otherwise Maximo may fail to install and the reason can be difficult to trace. In this installation example, to keep it simple, the password is always the same as the username.

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Part 2. Installing Middleware

The Middleware that Maximo requires is a database server DB2, Oracle of Microsoft SQL Server an application server WebSphere Application Server or Weblogic

In this guide, we will look at the installation of WebSphere and DB2. Optionally, Maximo can use a directory server for its user authentication. Maximo ships with Tivoli Directory Server, but can also use Microsoft Active Directory. However, in this guide we will not set up a directory server. The machine on which I will install WebSphere Application Server will serve as the deployment manager in my server architecture. This means that this machine will be used to deploy the Maximo application to all application servers in my environment. The WebSphere installer will also install one application server on the same machine as the deployment manager. Later on, you can install a WebSphere application server on other machines and link or federate them with the deployment manager. Additionally, the WebSphere installer will also setup a webserver on the same machine as the deployment manager.

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2.1 General installation steps


Step 1. Start Launchpad
From the launchpad folder, double-click to start the Launchpad application. Click Install the Product.

Step 2.

Start Middleware installer


From the launchpad, click Middleware.

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Step 3.

Choose installer language


This will only select the language of the installation screens. It will not be the base language of Maximo.

Step 4. Step 5.

Click Next on the welcome screen Accept the license agreement and click Next

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Step 6.

Enter the workspace path


On Windows, make sure the path does not contain spaces. I find it useful to install all products in the folder <drive>\maxapps. Workspace: C:\maxapps\ibm\tivoli\mwi\workspace

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Step 7.

Click Next to start the installation of IBM Autonomic Deployment Engine


Wait a moment to allow the Deployment Engine to be installed.

Step 8.

Select the middleware packages to install


In this guide, we will install the Database Server (DB2) and the J2EE Server (WebSphere Application Server).
Note: Even if you choose to install the Directory Servers, do not check Secure the J2EE Server using the Directory Server. It is recommended that you configure security manually after the installation has completed.

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Step 9.

Confirm that the selected packages can be installed

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Step 10. Verify the hostname of the machine on which you want to install
Usually, this hostname is correct. Notice that this is a fully qualified hostname, meaning that the domain name is included.

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Step 11.

Do not check the box to use the same value for all passwords.
When you do not check this box, you will be able to set different passwords for DB2 and WebSphere.

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2.2 Parameters for DB2 Database Server


If you chose to install a DB2 database server, the middleware installer will ask for the parameters to install and configure the database server.

Step 12. Enter Configuration Parameters for DB2 Enterprise Server Edition Version 9.5.1
Install Location: DB2 Administration Server username: DB2 Administration Server password: C:\maxapps\IBM\SQLLIB db2admin db2admin

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Step 13. Enter Configuration Parameters for the Database Instance


Instance name: Port: Instance username: Instance user password: MXDBInst 50005 db2admin db2admin

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Step 14. Enter configuration Parameters for DB2 Enterprise Server Edition
DB2 administrators group: DB2 users group: DB2ADMINS DB2USERS

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2.3 Parameters for WebSphere Application Server and Webserver


Step 15. Enter configuration parameters for WebSphere Application Server ND Version 6.1.0.19
Install location: Administrator username: Administrator password: C:\maxapps\IBM\WebSphere\AppServer wasadmin wasadmin

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The WebSphere installer installs a deployment manager, and one application server federated with that deployment manager. In WebSphere, these two functions are called Profiles. A deployment manager profile will hold all the files necessary to deploy an application to application servers. An application server profile will hold all the files to run an application. Deployment Manager profile name: Application server profile name: MaximoDmgrProfile MaximoAppProfile

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A node refers to a machine on which a profile (deployment manager or application server) will run. Nodes are grouped in one or more cells. You must at least have one cell. In WebSphere, some functions, like message queues, are configured for an entire cell, which means that these functions are available for every node in that cell, an for all application servers on these nodes. Cell name: Deployment Manager node name: Application server node name: Update Installer Install location: MaximoCell MaximoDmgrNode MaximoAppNode C:\maxapps\IBM\WebSphere\UpdateInstaller

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Step 16. Enter configuration parameters for IBM HTTP Server Version 6.1.0.19
These are the parameters for the webserver that will be installed in WebSphere. The default port 80 is the port on the host machine on which the webserver will listen. Later on, when the Maximo installation is complete, you use this port in the URL in your webbrowser. In this case, the URL will be: http://mymaximoserver.mydomain:80/maximo However, since port 80 is the default port, it is not necessary to include it in the URL. Install location: HTTP port: Admin Server port: C:\maxapps\IBM\HTTPServer 80 8008

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Step 17. Enter configuration parameters for IBM WebSphere Application Server plugin for the IBM HTTP Server.
You do not need the change anything in this step. The correct application server profile name should already be suggested by the installer. Profile name: MaximoAppProfile

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Step 18. Enter configuration parameters for IBM Ration Agent Controller Version 7.0.3.3
Install location: C:\maxapps\IBM\AgentController

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2.4 Deployment of the middleware packages


The installer has collected all the parameters it needs to deploy the selected packages. Now it will copy the source files and deploy the packages.

Step 19. Specify the location of the source files


Select: Copy the images

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Step 20. Specify Source and Destination location for images


Source directory: Destination directory: C:\Shared\Maximo71Install\Middleware\windows C:\maxapps\ibm\tivoli\mwi\images

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Step 21. Click Next to start copying the images


Wait a moment until the images have been copied.

Step 22. Specify a temporary folder for the middleware installer


Temporary files directory: C:\Temp

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Step 23. Select what to do with the generated deployment plan


The installer has collected all the necessary information in a deployment plan. You can edit the plan or start over, or choose to go on with the actual installation of the middleware packages. Select Deploy the plan

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Step 24. Deploy the middleware packages


Wait a moment to allow the installer to finish its disk space check. Then, click Deploy to start the installation of the middleware packages.

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When the installation has finished, the installer shows a list of all installed packages. Click Finish to complete the middleware installation.

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Step 25. Create the nodeagent as a Windows service


When WebSphere is installed, it starts the node agent service. In short, an application server's node agent is a piece of software for the communication between the deployment manager and the node on which an application server runs. The node agent can be started from the command prompt: C: cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin startserver nodeagent However, it is more convenient to create a windows service through which the nodeagent can be started and stopped. This service can also be configured to start automatically when windows starts. To configured the node agent as a windows service, execute these commands in a command prompt window: stop node agent: cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin stopserver nodeagent -username wasadmin -password wasadmin

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Maximo Asset Management 7.1 Installation Guide create the windows service:

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C:\maxapps\ibm\WebSphere\AppServer\bin\WASService -add NodeAgent -serverName nodeagent -profilePath C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile -wasHome C:\maxapps\ibm\WebSphere\AppServer -stopArgs "-username wasadmin -password wasadmin" -logRoot C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\nodeagent -logFile C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\nodeagent\startNod eAgent.log -restart true -startType automatic

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Maximo Asset Management 7.1 Installation Guide start node agent:

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C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin\startserver nodeagent Of course, now you can also start the nodeagent from Windows Services.

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Step 26. Post-installation: verify node agent installation


Logon to the Administrative Console of the WebSphere Deployment Manager. URL: username: password: http://mymaximoserver.mydomain:9060/admin wasadmin wasadmin

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System Administration > Node agents

Verify that the list displays the node agent, and that it is started (green arrow).

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Maximo Asset Management 7.1 Installation Guide Go to System administration > Nodes

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Verify that the list displays the deployment manager and application server nodes, and that both are synchronized (green symbol).

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Step 27. Post installation: set console preferences


Go to: Select: System Administration > Console Preferences Synchronize changes with Nodes

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Step 28. Post installation: set JVM Generic arguments


Go to: Servers > Application servers > MXServer > Java and Process Management > Process Definition > Java Virtual Machine

Generic JVM arguments: -Dsun.rmi.dgc.ackTimeout=10000 -Djava.net.preferIPv4Stack=true

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Part 3. Installing Maximo Asset Management

This part deals with the installation of Tivoli Base Services or Process Solution. Basically, this means installing the main components of Maximo Asset Management. Before the installation starts, the installer gathers the necessary information on the database server, deployment manager and application server, in order to configure the Maximo database and to deploy Maximo. Maximo has to be installed on an Administrative Workstation. This must always be a Windowsbased platform. In an environment where the application servers are also Windows-based, I always have one machine that serves as webserver, deployment manager and administrative workstation. In this installation example, I will install Maximo on the same machine as the deployment manager.

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3.1 General installation steps


Step 29. Start Launchpad
From the launchpad folder, double-click to start the Launchpad application. Click Install the Product.

Step 30. Start Maximo Asset Management installer


From the launchpad, click Maximo Asset Management.

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Step 31. Choose installer language


This will only select the language of the installation screens. It will not be the base language of Maximo.

Step 32. Click Next on the introduction screen


Wait a moment for the installer to load its files.

Step 33. Accept the license agreement

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Step 34. Import Middleware Configuration Information


The installer can import the WebSphere and DB2 configuration parameters that were recorded for the middleware installation. You are free to select the checkbox, although I will leave it unchecked in this installation example. The User ID must be able to access the server on which you installed the middleware. This can be the same server as the one on which you are currently installing Maximo. Import middleware configuration information: Host name: User ID: Password: Workspace location: No mymaximoserver.mydomain Administrator admin C:\maxapps\ibm\tivoli\mwi\workspace

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Step 35. Choose Deployment


Select: Custom

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Step 36. Choose Install folder


Where Would You Like to Install? C:\maxapps\IBM\SMP

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3.2 Database Server Configuration


During the middleware installation, I have installed a DB2 database server that I will use now for the Maximo database. The usernames and passwords I have provided back then, will be used now by the Maximo installer to access the machine, the database server, the instance and the database.

Step 37. Maximo Database Type


Select DB2

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Step 38. Maximo Database


In this steps, the installer gathers the information necessary to establish a connection to the database server and database instance. Host name: Port: Database name: Instance: Database user ID: Database password: mymaximoserver.mydomain 50005 maxdb71 MXDBInst maximo maximo

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Step 39. Automate Database Configuration


Select Automate if you have not created the Maximo database, instances, tablespaces or users. If you have created them yourself, you can choose not to automate the database configuration. In both cases, the installer will create the Maximo tables in the database. In this example, I have not configured anything yet, so I will choose to have the installer configure the database. Select Automate database configuration

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Step 40. Remote Access Authorization


The installers needs a user id that can access the machine on which the database server is installed, in order to configure all the necessary tablespaces, users, etc. User ID: Password: Administrator admin

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Step 41. DB2 Administration


The installers needs to know where on the database server the DB2 server files are located, and with which user it can access the database instance and windows services. Installation directory: Instance administrator user ID: Instance administrator password: Windows service user ID: Windows service password: C:\maxapps\IBM\SQLLIB db2admin db2admin db2admin db2admin

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Step 42. DB2 Tablespace


Do not choose the minimum size for the tablespaces. The Maximo database will very soon run out of space (for example, when executing a database configuration for the glaccount components configuration). Data tablespace name: Data tablespace size: Temporary tablespace name: Temporary tablespace size (Mb): Index tablespace name: Index tablespace size: MAXDATA Medium (5000 Mb) MAXTEMP 1000 MAXDATA Small (3000 Mb)

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3.3 Application Server Configuration


The Maximo installer will gather information on the deployment manager and application server on which the Maximo application will be deployed.

Step 43. Maximo Application Server Type


Select IBM WebSphere Application Server

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Step 44. WebSphere Connectivity


The installer needs to know on which machine the deployment manager is installed, and on which port it can access it with the SOAP protocol. Host name: SOAP port: mymaximoserver.mydomain 8879

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Step 45. Automate WebSphere Configuration


If you have configured the application server and JMS queues yourself, you can choose not to automate the WebSphere configuration. Otherwise, choose to automate it and the installer will do it for you. Select Automate WebSphere configuration

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Step 46. WebSphere Remote Access Authorization


To configure the WebSphere application server, the intaller needs a user id that can access the machine on which the deployment manager is installed. Operating system user ID: Operating system password: administrator admin

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Step 47. WebSphere Deployment Manager Configuration


Websphere installation directory: User ID: Password: Profile name: C:\maxapps\IBM\WebSphere\AppServer wasadmin wasadmin MaximoDmgrProfile

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Step 48. WebSphere Application Server Configuration


Web server port: Web server name: Node name: Cluster name: 80 webserver1 MaximoAppNode MXCluster

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Step 49. Security


Configure J2EE application security: No

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Step 50. Integration Adapter JMS Configuration


JMS DataSource name: Select: intjmsds Do not persist JMS messages

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3.4 Executing the installation


Step 51. Run Configuration Step
You can choose to run the configuration step now, through the installer. However, in this example I will choose to run it later, manually. Select Do not run the configuration step now

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Step 52. Choose Shortcut Folder


Select: Create Icons for All Users: In a new Program Group: IBM Tivoli base services Yes

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Step 53. Click Next on the Input Summary screen Step 54. Click Next on the Pre-Installation Summary screen
Wait for the installation to complete.

Step 55. Click Done to close the installer

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Step 56. Run the configuration


The Maximo installation has now been prepared. However, it still has to be executed. Open a command prompt window. Execute the following commands: C: cd C:\maxapps\ibm\SMP\scripts taskrunner.bat CONTINUE STOPONERROR Wait for the taskrunner to complete the installation. This can take a while. If the installation fails, review and resolve the error. Then run taskrunner again to continue the installation.

When taskrunner has completed succesfully, Maximo has been installed.

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Step 57. Post-installation: verify the Maximo installation


Open a web browser and logon to Maximo. URL: Username: Password: http://mymaximoserver.mydomain/maximo maxadmin maxadmin

The Go To menu will list some modules and application, but not all. To be able to use all Maximo applications, you still have to complete the Enabler steps in the next Part.

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Part 4. Enable License for usage

In this part, we will enable Maximo's functionality by installing the License for usage Enabler. This is just an installation wizard that unlocks the Maximo functionality and redeploys the application.

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4.1 General Installation Steps


Step 58. Start Launchpad
From the launchpad folder, double-click to start the Launchpad application. Click Install the Product.

Step 59. Start Maximo Asset Management Enabler


From the launchpad; click Enable Maximo Asset Management License for usage.

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Step 60. Choose installer language


This will only select the language of the installation screens.

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Step 61. Click Next on the introduction screen Step 62. Accept the Software License agreement Step 63. Middleware Login Information
Websphere Admin Userid: Websphere Admin Password: Websphere Remote Userid: Websphere Remote Password: wasadmin wasadmin Administrator admin

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Step 64. Package Options


Defer Maximo Application Redeployment: Defer the Update of the Maximo Database: Yes Yes

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Step 65. Click Next on the Pre-Install Summary screen


Wait for the installation to complete.

Step 66. Click Done after the package has been successfully deployed

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4.2 Update the database


In the installation wizard, we have chosen to defer the update of the database. We will do this manually in the next steps.

Step 67. Update the database


Open a command prompt window. Execute the following commands: C: cd C:\maxapps\ibm\SMP\maximo\tools\maximo updatedb.bat

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4.3 Deploy MAXIMO and MAXIMOHELP ear files


In the installation wizard, we have chosen to defer the Maximo application redeployment. We will do this manually in the next steps.

Step 68. Build MAXIMO EAR file


Open a command prompt window. Execute the following commands: C: cd C:\maxapps\ibm\SMP\maximo\deployment buildmaximoear.cmd

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Step 69. Build MAXIMOHELP EAR file


Open a command prompt window. Execute the following commands: C: cd C:\maxapps\ibm\SMP\maximo\deployment buildhelpear.cmd

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Step 70. Uninstall MAXIMO and MAXIMOHELP application


Logon to the Administrative Console of the WebSphere Deployment Manager. URL: username: password: http://mymaximoserver.mydomain:9060/admin wasadmin wasadmin

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Maximo Asset Management 7.1 Installation Guide Go to: Select MXServer Click Stop Servers > Application servers

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Wait until WebSphere displays a message that the MXServer has stopped. The status of MXServer will change into a red cross. You might have to click the refresh icon on the status label.

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Applications > Enterprise Applications

Select MAXIMO and MAXIMOHELP Click Uninstall

Confirm that both applications can be uninstalled Wait until WebSphere displays a message that the applications have been uninstalled.

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Step 71. Deploy MAXIMO EAR file


Go to: Click Install Applications > Enterprise Applications

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C:\maxapps\ibm\SMP\maximo\deployment\default\maximo.ear Prompt me only when additional information is required.

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Maximo Asset Management 7.1 Installation Guide Clusters and Servers: Select all modules Highlight ,server=MXServer Highlight ,server=webserver1

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Click Apply to deploy all modules to the selected clusters and servers

Note: if you include webserver1, this means that you deploy application MAXIMO to the web server. This way, you will be able to use application MAXIMO without having to specify port 9080 (the default MXServer port) in the URL. If you have configured webserver1 to listen on port 80, you will not have to specify a port at all in the URL (refer to Step 16. Enter configuration parameters for IBM HTTP Server Version 6.1.0.19). If you choose not to deploy application MAXIMO to the web server, you will have to include port 9080 in the URL. You may want to choose this if you use MXServer as a separate integration server and cron-task server, in addition to multiple clustered application servers. This way, the web server will not redirect users to the MXServer application server.

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Allow WebSphere to install the application Click Save to save the installation changes and to synchronize the changes with the node..

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Step 72. Deploy MAXIMOHELP EAR file


Go to: Click Install Applications > Enterprise Applications

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C:\maxapps\ibm\SMP\maximo\deployment\default\maximohelp.ear Prompt me only when additional information is required.

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Click Apply to deploy all modules to the selected clusters and servers

Note: enmaximohelp.war is the English Maximo help. If you have installed help files for additional languages, each language will be shown here. Select them all before clicking Apply.

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Note: just like on the previous page, each additional help file language will be shown here too. Select maximo_host as the virtual host for each of them.

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Allow WebSphere to install the application Click Save to save the installation changes and to synchronize the changes with the node..

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Step 73. Create MXServer as a Windows service


MXServer is the default application server that is automatically created when you install Maximo. MXServer can be started from the command prompt: C: cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin startserver MXServer However, it is more convenient to create a windows service through which MXServer can be started and stopped. This service can also be configured to start automatically when windows starts. To configured MXServer as a windows service, execute these commands in a command prompt window: stop MXServer: cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin stopserver MXServer -username wasadmin -password wasadmin

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C:\maxapps\ibm\WebSphere\AppServer\bin\WASService -add MXServer -serverName MXServer -profilePath C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile -wasHome C:\maxapps\ibm\WebSphere\AppServer -stopArgs "-username wasadmin -password wasadmin" -logRoot C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\MXServer -logFile C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\MXServer\startMXS erver.log -restart true -startType automatic

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C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin\startserver MXServer Of course, now you can also start MXServer from Windows Services.

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Step 74. Post-installation: verify the Maximo License installation


Open a web browser and logon to Maximo. URL: Username: Password: http://mymaximoserver.mydomain/maximo maxadmin maxadmin

The Go To menu will now list all modules and applications.

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Part 5. Installing Language Packs

To finalize the installation of Maximo, we will install an additional language on top of the base language English. Additional languages offer the user the option of displaying menus and screen labels in a language other than the base language. You can also configure that certain fields are language dependent, which means that data can be entered in multiple languages. This can be useful on for example item descriptions. On the other hand, value list, for example work order statuses, will still be displayed in the base language. Language Packs will also not install help files in a different language.

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Step 75. Start Launchpad


From the launchpad folder, double-click to start the Launchpad application. Click Install the Product.

Step 76. Start Language Pack Installer


From the launchpad, click Maximo Asset Management Language Pack Installer.

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Step 77. Choose installer language


This will only select the language of the installation screens.

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Step 78. Click Next on the introduction screen Step 79. Base language selection
Select the language that you want to be the base-language in Maximo. If you are installing additional languages, make sure this is the currently installed base-language. Select: English

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Step 80. Additional language selection


Select the languages you want to install on top of the base language. Select: Dutch French German Spanish

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Step 81. Review the selected languages

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Step 82. Click Install on the Pre-Installation Summary screen


Wait for the installation to complete

Step 83. Click Done after the language packs have been successfully installed.

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Part 6. Installing Fix Pack 7.1.1.5

This part deals with installing Fixpack 5 for Maximo. This fixpack updates Maximo software and the Maximo database to fix bugs and introduces some minor new functionalities.

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Step 1.

Stop the Maximo application server


Open a Windows Services panel Stop the service IBM WebSphere Application Server V6.1 MXServer

You can also use the command prompt or the WebSphere Administrative Console to stop the application server.

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Step 2.

Make a backup of the deployment engine


Open a command prompt window. Execute the following commands: C: cd C:\Program Files\IBM\Common\acsi setenv.cmd cd C:\Program Files\IBM\Common\acsi\bin backupdb.cmd C:\maxapps\ibm\SMP\DE_BACKUPS\BEFORE_INSTALL_7.1.1.5

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Step 3.

Backup the reports folder


Open a command prompt window. Execute the following commands: C: xcopy "C:\maxapps\ibm\SMP\maximo\reports\birt\reports" \reports\birt\reports - BIRT212" /E /I "C:\maxapps\ibm\SMP\maximo

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Step 4.

Start fixpack 7.1.1.5 installation


Unpack the fixpack files to C:\Shared\7.1.1.5-TIV-MBS-FP0005 On 32-bit systems, run C:\Shared\7.1.1.5-TIV-MBS-FP0005\install.exe On 64-bit systems, run C:\Shared\7.1.1.5-TIV-MBS-FP0005\install_win64.exe

Step 5. Step 6.

Click Next on the introduction screen Click Next on the Package Summary screen
The Package Summary screen displays the parts and versions of the Maximo installation that will be upgraded.

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Step 7.

Read the warning on custom reports and click Next


Custom reports need to be upgraded manually. Note that fixpack 7.1.1.5 installs a new version of the BIRT report engine. Before fixpack 7.1.1.5, the report engine was 2.1.2. The fixpack installs version 2.3.2.

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Step 8.

Deploy Optional Process Manager Content option


Select: Do not deploy optional content during upgrade

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Step 9.

Database Upgrade option (DB2 only)


Database is ready for upgrade: Yes

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Step 10. SMTP Configuration


In order to use the Admin Mode functionality in Maximo after fixpack 7.1.1.5 is installed, you need to specify a SMTP e-mail server and an e-mail address. You don't have to specify it now, you can always use the System Properties application in Maximo to specify the SMTP server, of include the property in the maximo.properties file. SMTP Server: Administrator e-mail: <blank> <blank>

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Step 11.

Run Configuration Step options


Select: Select: Copy files now, and perform installation configuration later, manually Deploy application files manually later

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Step 12. Click Next on the Input Summary screen Step 13. Click Install on the Pre-Installation Summary screen
Wait for the installation to complete.

Step 14. Click Done to close the installer

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Step 15. Run the configuration


The fixpack installation has now been prepared. Since we have chosen to perform the installation configuration manually, we will do so now. Open a command prompt window. Execute the following commands: C: cd C:\maxapps\ibm\SMP\scripts taskrunner.bat CONTINUE STOPONERROR Wait for the taskrunner to complete the installation. This can take a while. If the installation fails, review and resolve the error. Then run taskrunner again to continue the installation.

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Step 16. Redeploy MAXIMO and MAXIMOHELP ear files


Complete the steps in 4.3 Deploy MAXIMO and MAXIMOHELP ear files. Do not start MXServer yet.

Step 17. Create' temporary reports folder


Open a command prompt window. Execute the following command to create a temporary report folder: md C:\maxapps\ibm\WebSphere\AppServer\reporttemp

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Step 18. Configure temporary report folder in application server


Logon to the Administrative Console of the WebSphere Deployment Manager. URL: username: password: Go to: Generic JVM arguments: Click OK http://mymaximoserver.mydomain:9060/admin wasadmin wasadmin Application Servers > MXServer > Process Definition > Java Virtual Machine add: -Dmxe.report.birt.tempfolder=C:\maxapps\ibm\WebSphere\AppServer\reporttemp

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Step 19. Start MXServer


Open a Windows Services panel Start the service IBM WebSphere Application Server V6.1 MXServer

You can also use the command prompt or the WebSphere Administrative Console to start the application server.

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Step 20. Import reports


Verify property values in C:\maxapps\ibm\SMP\maximo\reports\birt\tools\reporttools.properties file.

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Step 21. Post-installation: verify fixpack 7.1.1.5 installation


Open a web browser and logon to Maximo. URL: Username: Password: Go to: http://mymaximoserver.mydomain/maximo maxadmin maxadmin Help > System Information

Verify that Common PMP and Base Services are now on version 7.1.1.5.

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Part 7. Installation Summary

This part contains a summary of all installation screen entries and meant to be of use when you are already more familiar with the installation procedure. It will speed up the installation walkthrough when you have to install multiple environments. Another advantage is that you can copy-paste values from this summary.

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=================================================================================================== =============================== == OPERATING SYSTEM SETTINGS == =============================== > Fully Qualified Computer Name: mymaximoserver.mydomain > Operating System Installed: Microsoft Windows Server 2003 SP2 > Installed Programs: - Internet Explorer 7 =================================================================================================== ==================================== == TIVOLI MIDDLEWARE INSTALLATION == ==================================== > Start Middleware installer from Launchpad > Tivoli Middleware Installer: - Workspace: C:\maxapps\ibm\tivoli\mwi\workspace > Deployment Choices: - Database Server - J2EE Server > Configuration Parameters: - Override the local machine hostname: no - Hostname: mymaximoserver.mydomain - Use this password as the value for all subsequent passwords: no > Configuration Parameters for DB2 Enterprise Server Edition Version 9.5.1: - Install location: C:\maxapps\IBM\SQLLIB - username db2admin - password db2admin

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> Configuration Parameters for Database Instance: - Instance name: MXDBInst - Port: 50005

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- Instance username: db2admin - Instance user password: db2admin > Configuration Parameters for DB2 Enterprise Server Edition: - DB2 administrators group: DB2ADMNS - DB2 users group: DB2USERS > Configuration Parameters for Websphere Application Server ND Version 6.1.0.19: - Install location: C:\maxapps\IBM\WebSphere\AppServer - Administrator username: wasadmin - Administrator password: wasadmin - Deployment Manager profile name: MaximoDmgrProfile - Application server profile name: MaximoAppProfile - Cell name: MaximoCell - Deployment Manager node name: MaximoDmgrNode - Application server node name: MaximoAppNode - Update Installer install locaton: C:\maxapps\IBM\WebSphere\UpdateInstaller

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> Configuration Parameters for IBM HTTP Server Version 6.1.0.19: - Install location C:\maxapps\IBM\HTTPServer - HTTP port: 80 - Admin Server port: 8008

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> Configuration Parameters for IBM Websphere Application Server plugin for the IBM HTTP Server: - Profile name: MaximoAppProfile > Configuration Parameters for IBM Rational Agent Controller Version 7.0.3.3: - Install location: C:\maxapps\IBM\AgentController > Tivoli Middleware Installer: - Option for the required middleware install images: Copy the images - Source directory: C:\Shared\Maximo71Install\Middleware\windows - Destination directory: C:\maxapps\ibm\tivoli\mwi\images - Temporary files directory: C:\Temp - Deploy the plan > Post-installation steps: - Run nodeagent as windows service: Open a command prompt window C: cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin stopserver nodeagent -username wasadmin -password wasadmin

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cd C:\maxapps\ibm\WebSphere\AppServer\bin WASService -add NodeAgent -serverName nodeagent -profilePath C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile -wasHome C:\maxapps\ibm\WebSphere\AppServer -stopArgs "-username wasadmin -password wasadmin" -logRoot C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\nodeagent -logFile C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\nodeagent\startNodeAgent.log -restart true -startType automatic cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin startserver nodeagent - WebSphere Administrative Console: set Console preferences: Go to: System Administration > Console Preferences Select: Synchronize changes with Nodes - WebSphere Administrative Console: set Generic JVM Arguments: Go to: Servers > Application Servers > MXServer > Java and Process Management > Process Definition > Java Virtual Machine Generic JVM Arguments: -Dsun.rmi.dgc.ackTimeout=10000 -Djava.net.preferIPv4Stack=true =================================================================================================== ========================================== == MAXIMO ASSET MANAGEMENT INSTALLATION == ========================================== > Start Maximo Asset Management installer from Launchpad > IBM Tivoli base services: - Import Middleware Configuration Information: - Import middleware configuration information: no - Host name: mymaximoserver.mydomain - User ID: Administrator - Password: admin - Workspace location: C:\maxapps\ibm\tivoli\mwi\workspace - Choose Deployment: Custom

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- Choose Install Folder: C:\maxapps\IBM\SMP > Database Server Configuration: - Maximo Database Type: DB2 - Maximo Database - Host name: mymaximoserver.mydomain - Port: 50005

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- Database name: maxdb71 - Instance: MXDBInst - Database user ID: maximo - Database password: maximo - Automate Database Configuration: Automate database configuration - Remote Access Authorization: - User ID: Administrator - Password: admin - DB2 Administration: - Installation directory: C:\maxapps\IBM\SQLLIB - Instance administrator user ID: db2admin - Instance administrator password: db2admin - Windows service user ID: db2admin

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- Windows service password: db2admin - DB2 Tablespace: - Data tablespace name: MAXDATA - Data tablespace size: Medium (5000 Mb) - Temporary tablespace name: MAXTEMP - Temporary tablespace size (Mb): 1000 - Index tablespace name: MAXDATA - Indextablespace size: Small (3000 Mb) > IBM Tivoli base services: - Maximo Application Server Type IBM WebSphere Application Server > Application Server Configuration: - WebSphere Connectivity - Host name: mymaximoserver.mydomain - SOAP port: 8879 - Automate Websphere Configuration Automate Websphere configuration - WebSphere Remote Access Authorization - Operating System user ID: Administrator - Operation System password: admin - WebSphere Deployment Manager Configuration - WebSphere installation directory: C:\maxapps\IBM\WebSphere\AppServer

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- User ID: wasadmin - Password: wasadmin - Profile name: MaximoDmgrProfile - WebSphere Application Server Configuration - Web server port: 80 - Web server name: webserver1 - Node name: MaximoAppNode - Cluster name: MXCluster - Security - Configure J2EE application security: No - Integration Adapter JMS Configuration - JMS DataSource name: intjmsds - Select whether the JMS datastore should be persisted: Do not persist JMS messages > IBM Tivoli base services: - Run Configuration Step Do not run the configuration step now - Choose Shortcut Folder - Where would you like to create product icons?: In a new Program Group: IBM Tivoli base services - Create Icons for All Users: Yes

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> Run the configuration: Open a command prompt window C: cd C:\maxapps\ibm\SMP\scripts taskrunner.bat CONTINUE STOPONERROR > Check whether Maximo can be opened using the following url: http://mymaximoserver.mydomain/maximo

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=================================================================================================== ================================================== == MAXIMO ASSET MANAGEMENT LICENSE INSTALLATION == ================================================== > Start nodeagent if not already started > Start Enable Maximo Asset Management License for Usage from Launchpad - Middleware Login Information: - WebSphere Admin: - Userid: wasadmin - Password: wasadmin - WebSphere Remote: - Userid: Administrator - Password: admin - Package Options: - Defer Maximo Application Redeployment: Yes - Defer the Update of the Maximo Database: Yes > Build and deploy ear-files C: cd C:\maxapps\ibm\SMP\maximo\deployment buildmaximoear.cmd buildhelpear.cmd deploy ear files

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> Update DB C: cd C:\maxapps\ibm\SMP\maximo\tools\maximo updatedb.bat > Post-installation steps: - Run MXServer as windows service C:

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cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin stopserver MXServer -username wasadmin -password wasadmin cd C:\maxapps\ibm\WebSphere\AppServer\bin WASService -add MXServer -serverName MXServer -profilePath C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile -wasHome C:\maxapps\ibm\WebSphere\AppServer -stopArgs "-username wasadmin -password wasadmin" -logRoot C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\MXServer -logFile C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\logs\MXServer\startMXServer.log -restart true -startType automatic cd C:\maxapps\ibm\WebSphere\AppServer\profiles\MaximoAppProfile\bin startserver MXServer =================================================================================================== ===================================================== == MAXIMO ASSET MANAGEMENT LANGUAGE PACK INSTALLER == ===================================================== > Start nodeagent if not already started > Start Maximo Asset Management Language Pack Installer from Launchpad - Base-language selection English - Additional language selection Dutch French German Spanish > Backup Maximo folder xcopy "C:\maxapps\ibm\SMP" "C:\maxapps\ibm\SMP_AFTER_LP_INSTALL_7.1.1.0" /E /I

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=================================================================================================== ============================= == INSTALL FIXPACK 7.1.1.5 == ============================= > Pre-installation steps: - Start nodeagent if not already started - Stop MXServer if it is running - Ensure there is a recent backup of the database - Backup Deployment Engine: C: cd C:\Program Files\ibm\common\acsi setenv.cmd cd C:\Program Files\ibm\common\acsi\bin backupdb.cmd C:\maxapps\ibm\SMP\DE_BACKUPS\BEFORE_INSTALL_7.1.1.5 - Backup reports directory: xcopy "C:\maxapps\ibm\SMP\maximo\reports\birt\reports" "C:\maxapps\ibm\SMP\maximo\reports\birt\reports - BIRT212" /E /I > Install Fix Pack 7.1.1.5 - on 32-bit systems, run C:\Shared\7.1.1.5-TIV-MBS-FP0005\install_win64.exe on 64-bit systems, run C:\Shared\7.1.1.5-TIV-MBS-FP0005\install.exe - Deploy Optional Process Manager Content Select "Do not deploy optional content during upgrade" - Database Upgrade Select "Database is ready for upgrade" - SMTP Configuration SMTP Server: <blank> Administrator e-mail: <blank> - Run Configuration Step - Select "Copy files now, and perform installation configuration later, manually" - Select "Deploy application files manually later" > Run the configuration: C: cd C:\maxapps\ibm\SMP\scripts taskrunner.bat CONTINUE STOPONERROR

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> Build and deploy ear-files C: cd C:\maxapps\ibm\SMP\maximo\deployment buildmaximoear.cmd buildhelpear.cmd deploy ear files > Reports: - Create WebSphere reports folder md C:\maxapps\ibm\WebSphere\AppServer\reporttemp - In WebSphere Administrative console:

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- Stop MXServer - Go to: Application Servers > MXServer > Process Definition > Java Virtual Machine Generic JVM Arguments, add: -Dmxe.report.birt.tempfolder=C:\maxapps\ibm\WebSphere\AppServer\reporttemp - start MXServer from Windows Services - clear Internet Explorer cache files - Import reports: - update C:\maxapps\ibm\SMP\maximo\reports\birt\tools\reporttools.properties # HostName or IP address of the machine that has MAXIMO application running in an App Server maximo.report.birt.hostname=mymaximoserver.mydomain # HTTP port of the application server (the port used to access maximo from browser) maximo.report.birt.port=9080 # Indicates whether the SSL communication is enabled or not maximo.report.birt.ssl=false # User that has access to perform the operation maximo.report.birt.username=maxadmin # Password of the user that has access to perform the operation maximo.report.birt.password=maxadmin # Output folder used for the export operation maximo.report.birt.outputfolder=./../../birt C: cd C:\maxapps\ibm\SMP\maximo\reports\birt\tools importreports.cmd - Regenerate Request pages

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