This newsletter is being distributed to all residents of The Retreat at Twin Lakes (RTL).

We want all residents to be both informed and involved so we can keep our community as clean and problem-free as possible.

FROM THE BOARD
You can get in touch with the RTL HOA Board by contacting Kent Taylor at Leland Management. The Board will meet the third Tuesday of each month at 7:00PM in the Clubhouse. Meetings are open to all homeowners & residents who wish to attend.

NEWS

Lennar Is Gone & Gates Are Closed— Now that

Lennar has completed all construction, the gates will be closed at all times. See contact information for Laura Mills below if you still need a gate code or remote.

Mulch—The HOA will mulch the neighborhood when

Meet your Board Members: Kent Taylor with Leland Management, Jenna Lauer, Cindy Wibker, & Don O’Brien, Board Members.

funds are available. In the meantime, you are allowed to mulch your own property if the following criteria are met: (1) use brown cypress chips, and (2) get approval of the Architectural Review Committee. Approval can be obtained by filing the proper form. See p. 2 or p. 6 for how to obtain the forms.

Light Fixtures & Gutters—Exterior light fixtures have
been installed on all new buildings and front gutters will be going up soon.

New Landscapers—We have hired a new company,

Balforn Landscape, though Ash will still be on the property for the next 60 days. Check our FB page for an updated Sprinkler Repair number soon.

Important Contacts
Sanford Police Dept. Non-emergency— 407-688-5199 (to report suspicious activity, civil matters, noise nuisances, etc.) Animal Control— 407-665-5110 (to report neighbors not leashing or picking up after their dogs) Sanford Utilities— 407-688-5100 Community Association Manager— Kent Taylor w/ Leland Management @ 407-781-1181 or ktaylor@lelandmanagement.com Gate Issues— Report problems or issues with the gates (remotes, roster, etc.) to Laura Mills at 407-781-1169 or email her at: lmills@lelandmanagement.com Sprinkler Broken? Call Ash Landscape 8-6pm— 321-302-4541 Remember, if we don’t know it’s broken, we can’t fix it! HOA Dues Info— Call 407-447-9955 and ask for Assessment and Billing ARC Applications— Send applications to Aida Martinez at 407-781-1406 or ARB@lelandmanagement.com
Warranty Info— Within the first year, contact Professional Warranty Service Corporation (PWSC) at http://pwsc.corrigo.com or call 888-803-8289 with specific questions.

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RTL Forms and Documents—

To view or print HOA governing documents or frequently used forms go to www.lelandmanagment.com. Click on the “Resident Portal” button and enter the requested information and the HOA information will appear. You can either view the information online or print it out. You can also download documents at: www.facebook.com/RetreatAtTwinLakes.

Attention Parents—

Please tell your children not to play in the street or behind others’ homes. We’ve had several complaints about children being narrowly missed by cars coming around corners and about balls hitting others’ windows, porches, and vehicles. Please speak with your children about using the sidewalks and grassy areas for play or going to the park across the street. Their safety is important to us.

Additionally, there is an issue with teens climbing over the walls, especially in the corner near Greystone. The wall is being damaged and must be repaired, which ultimately we ALL pay for via HOA dues. Parents, please ask your children to refrain from climbing over the walls in the future.

Expensive Sprinkler Repairs—
Sprinkler repairs have been both extensive AND expensive! OUR HOA dues pay for all sprinkler repairs, so, please refrain from parking with your tires on the grass. Repeated repairs at the same residence will result in the vehicle owner or homeowner being charged for the repairs. Also, if you have a broken sprinkler head spraying a large stream of water upward, please call to report it. Again, OUR HOA dues pay the water bill. If we all work together to prevent sprinkler heads from being broken and report broken ones asap, we can help keep our HOA dues low. To report a broken sprinkler head, call Ash Landscape at 321302-4541.

POLICIES
TO ALL DOG OWNERS —
We continue to receive multiple complaints about neighbors not leashing or picking up after their dogs, and even allowing their dogs to defecate on sidewalks. This is especially a problem around the pond. Both Seminole County law and RTL Community Policies require all dog owners to keep their pets on a leash and to pick up their dog’s waste. There are numerous pet waste stations throughout the neighborhood for your convenience. Please report all ongoing offenders to Seminole County Animal Control at 407-665-5110 and to Kent Taylor with Leland Management so we can keep our community clean.

Trash—
Regulations require that trash containers and recycle bins are put away the day of pickup and stored out of sight. They may NOT be stored outside on driveways. Use a trash container with a lid or sturdy plastic bags that are completely closed and tied off. The use of a sturdy plastic garbage container can greatly reduce the amount of trash in our neighborhood. Garbage should not be placed by the curb before 6:00 PM the night before a collection day (Tuesdays & Fridays). Recycling is only picked up on Tuesdays. Thank you for helping keep our neighborhood clean!

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Renters—

All renters should have a copy of their lease on file with Leland Management, as well as an emergency contact information sheet. If you have any questions, please contact Kent Taylor at 407-781-1181. Please note that you are responsible for following all RTL HOA rules and policies. You can obtain a copy of the HOA rules from this website - www. lelandmanagment.com. As a renter and a resident of this community, you are also encouraged to attend any meetings held within the community to provide your input as to how the community is being maintained.

Parking Rules—
Parking in yellow-painted “No Parking” zones, in the grass, and in front of stop signs are not allowed. Violators will receive a warning notice on their vehicle marked with the specific violation. Anyone continuing to violate parking rules will receive a tow notice. A tow notice is a 24-hour warning to correct your violation before your car will be towed. Any vehicle blocking a fire hydrant will be towed without warning. Long-term and overnight parking of commercial vehicles is prohibited at all times.

Pool Rules—

Please familiarize yourself with the rules for the swimming pool. Loud music, pets, smoking and alcohol are not allowed. Music must be played using headphones and children under the age of 15 are not permitted use of the pool unless they are accompanied by an adult and supervised continuously. Pool hours are dawn to dusk with no exceptions per the County health code.

Clubhouse Rental Policy—
• • • • • • • •

If you are interested in renting the clubhouse for a private event, here is what you need to know: A rental agreement must be submitted 14 days in advance. The rental fee of $150.00 for 4 hours is non-refundable. A refundable $200.00 security deposit is required. The HOA will hire an off duty police officer for the event. The rental is for the clubhouse only, not the pool area. No alcoholic beverages are permitted at any time. The maximum number of guests is 25. Forms are at the “Resident Portal” at www.lelandmanagement.com

THERE ARE NO EXCEPTIONS TO THE ABOVE POLICY

NEIGHBORHOOD NEWS & MISCELLANEOUS
Ongoing Repairs in the Neighborhood—
Jesse Arms from Advanced Property Repairs will be doing the stucco repair work with two of his people in the community. Notices are going to be left at the front doors of buildings where work will begin. Also people from JC Painting will be working on the outside wall and painting within the community.

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Box Tops For Education—

Show your support for our neighborhood school, Altermese Bentley Elementary. Please collect the “box tops for education” labels from the food items you have in your home. A collection box will be posted near the mailbox kiosk. The labels will be delivered to Bentley Elementary School to to be converted into funds for the teachers and students. Go to www.boxtops4education.com for more information.

Local Farmer’s Markets—

Lake Mary Farmer’s Market is every Saturday in front of Lake Mary City Hall from 9am-1:30pm. Sanford Farmer’s Market is in Magnolia Square on 1st Street and held every Saturday from 9am-2pm.

Upcoming Board Meetings— Blocking Gate Entrances—
• • • • • February 21, 2012 March 20, 2012 April 17, 2012 May 22, 2012 June 19, 2012

We’ve had complaints about cars parking outside the gates to wait for children getting out of school. This is not a drop-off or pickup spot and it is blocking the flow of traffic attempting to exit our community. Please find a safer spot to use.

RTL Resident Contact List—
Email RTLReflections@gmail.com if you would like to be included on an email list for disseminating communityrelated information, especially during emergencies, and electronic copies of the newsletter.

The Hazards of Dog Poo—
Dog waste can cumulatively have a big impact if left unmanaged. Dog waste contains bacteria and parasites, as well as organic matter and nutrients. Dog waste may be infested with microscopic organisms that can be transmitted to both humans and other animals. Some of the diseases that can spread from dog waste to humans are: Salmonella –the most common bacterial infection transmitted to humans from dogs. Symptoms include: fever, muscle aches, headaches, vomiting and diarrhea. Roundworms – reside in the small intestine. Its eggs are passed to the outside environment in feces. In humans, roundworms take a different path in the human body causing disease to the lungs, liver, and eyes. Hookworms – parasites picked up by individuals that walk barefoot in contaminated areas. In addition to these diseases, there is the issue of water pollution, soil contamination, odors, flies, insects, and rodents that carry their own diseases.You can track trace amounts of feces or parasites into your home from the bottom of your shoes and expose your house pets or children. Help us take action to insure the health of our families, our pets, and our community by picking up after your pets!

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Smokers—

If you are a smoker, please be considerate and help keep our community clean of cigarette butts. Find a place to dispose of your butts so they are not in our lawns, driveways and streets.

Speeders—
Even though the posted speed limit inside the community is 15 mph, some drivers disregard it and speed through our streets. Be aware the cops are patrolling our streets with more frequency, and hopefully the offenders will be caught in the near future.

Facebook—

The Retreat at Twin Lakes now has a Fan Page on Facebook. You can “Like” us by going to the link: www.facebook.com/RetreatAtTwinlakes. Your “Like” will be anonymous and other fans will not see your profile, though you can post on our Wall if you want to interact with your neighbors or the Board. We’ve added links to Sanford365 and the Sanford Herald and an “Events” tab with information on upcoming Board meetings, community events, and other Sanford happenings.

Storing Items on Porches—
Please remember that trash cans, strollers, bikes, and other personal items MUST be stored out of sight from the street or you will receive a violation notice. Front porches should not be used for storage.

Business in the neighborhood

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COMMITTEE NEWS COMMITTEE NEWS The Social Committee—

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| February 2012 Volume 5 Issue 1

Watch for flyers posted by the mailboxes for information on additional socials.

The Social Committee— Neighborhood Watch — Watch for flyers posted by the mailboxes for information on additional socials.

The Sanford PD has announced an increased patrol within our neighborhood. In addition to the extra marked patrols, Sanford PD has initiated random bike patrols of both the front and back yards of our comNeighborhoodunmarked vehicle patrols with increased patrolling during peak crime hours. If you’ve munity and random Watch — The Sanford PDof a crime within the community, after calling the police, please contact our the extra been the victim has announced an increased patrol within our neighborhood. In addition to Captain, marked Zimmerman, at 407-435-2400, sorandom bike patrols ofhelp address the issue with other residents. George patrols, Sanford PD has initiated we can be aware and both the front and back yards of our community and random unmarked vehicle patrols with increased patrolling during peak crime hours. If you’ve been the victim of a crime within the community, after calling the police, please email us at: The Neighborhood Watch is looking for additional members to participate and become a block capRTLNeighborhoodWatch@gmail.com, so we can be aware and help address the issue with other residents. tains. We are open to all residents. Meetings are held the third Tuesday of each month at 6:30PM in the clubhouse, 30 minutes is looking for additional members to participate and become a block open. The Neighborhood Watch prior to the scheduled HOA Board meetings. Please keep your eyes capIf youWe are open to suspicious or Meetings are report it!third Tuesday of each month atcall to thein tains. see something all residents. out of place, held the You can make an anonymous 6:30PM the clubhouse, 30 minutes prior to the scheduled HOA Board keep our Please keep your eyes us at: Sanford PD Non-emergency # 407-688-5199 or 911 and help meetings.community safe. Email open. If you see something suspicious or out of more report it! You call George Zimmerman at to the RTLNeighborhoodWatch@gmail.com forplace, information orcan make an anonymous call407-435-2400. Sanford PD Non-emergency # 407-688-5199 or 911 and help keep our community safe. Email us at: RTLNeighborhoodWatch@gmail.com for more information.

Architectural Review Committee (ARC)—

If you are considering making changes to the exterior of your townhome, including changes to the mulch or landscaping, you MUST submit the proper forms and documentation to the ARC for review and apArchitectural Review Committee (ARC)— proval.are considering making changes to the exteriorincluding the ARC forms can be found to the mulch If you All forms regarding the community policies, of your townhome, including changes at: www. or landscaping, you MUST submit the proper forms and documentation to the in is for review and aplelandmanagment.com. Please be advised that the repair of driveways caving ARC the homeowners’ proval. All forms regarding the community policies, including the ARC forms can be found at: www. responsibility, as are driveway stains. Contact the ARC for names of companies that can assist with replaclelandmanagment.com. be contacted at RTLARC@gmail.com. Meetings are in is to homeowners’ ing pavers. The ARC can Please be advised that the repair of driveways caving open thethe public and will responsibility, as Tuesday of each month at 6:30PM in the clubhouse,companies that can assist with replacbe held the third are driveway stains. Contact the ARC for names of 30 minutes prior to the scheduled ing pavers. The ARC can be contacted at RTLARC@gmail.com. Meetings are open to the public and will HOA Board meetings. be held the third Tuesday of each month at 6:30PM in the clubhouse, 30 minutes prior to the scheduled HOA Board meetings.

Newsletter Committee —

If you’d like an electronic copy of the newsletter, have suggestions for content, or want to place an adverNewsletterus at: RTLReflections@gmail.com. an electronic copy of the newsletter, have suggestions tisement, email Committee — If you’d like for content, or want to place an advertisement, email us at: RTLReflections@gmail.com.

Landscaping Committee— Please DO NOT park on the grass, especially where sprinkler heads may be located! Any alterations to the Landscaping Committee—
landscaping in front of your home must be approved sprinkler heads may be located! Any alterations to the Please DO NOT park on the grass, especially where first by the ARC. Once the landscaping is altered, landscapers willin front of it, so home mustmust be approved by the ARC. Once the landscaping is altered, the landscaping not touch your alterations be approved first first and determined to be compatible with the existing landscaping.touch it, so alterationsthe responsibility of theand determined to be compatible landscapers will not Upkeep will then be must be approved first homeowner. We have hired a new with the existing landscaping. Landscape, then be the responsibility of the homeowner. We have hired landscaping company, BalfornUpkeep will starting ______, so feel free to contact us to tell us how they’re a new Meetings will be held Balforn Tuesday of each month at 6:30PM in the Ash Landscaping will doing. landscaping company, the thirdLandscape, starting in February, although clubhouse, 30 minutes still be correcting some issues for the next 60 days. Feel free to contact us to tell us how they’re doing. prior to the scheduled HOA Board meetings. Meetings will be held the third Tuesday of each month at 6:30PM in the clubhouse, 30 minutes prior to the scheduled HOA Board meetings.