This action might not be possible to undo. Are you sure you want to continue?
“Southeast Bank Limited” Submitted To: Dr. Shibly Noman Khan Course Instructor, School of Business Independent University, Bangladesh Autumn Semester, 2011 Submitted by: Nikita Dewan ID # 1020876 Sec# 01 Course ID# HRM 360 Course Name # Manpower planning and forecasting
27th November 2011 Dr. Shibly Noman Khan
Course Instructor School of Business Independent University, Bangladesh Subject: Letter of transmittal
It is great pleasure to submit a report on “Southeast Bank Limited “as the fulfillment of the partial requirement of BBA program.
This report is done to find how human Resource of this company based on audit. Following the procedure I have prepared an outline of the system and develop it by considering the related facts about the company. I am confident that this outline will help you certain to realize our study more comfortably. I sincerely hope that you will enjoy reading this report as much as we enjoyed it writing. If you need any further clarification interpreting my analysis please feel free to ask. Sincerely yours Nikita Dewan ID: 1020876
The preparation of this report would not be possible without the support and valuable contributions i have received from our courser instructor.Acknowledgement At the very beginning I want to show my best regards to the Almighty of God to prepare this report. for his co-operation. To make the journey throughout the completion of the case report. We do appreciate the fact that there may be errors and obviously limitations to the scope of our study: in this regard I would be very much obliged if you please kindly accept the report and forgive for any shortcoming or mistake. some of my friends helped humane to prepare an impressive report. valuable suggestions. recommendations and unlimited cordial support to complete my report. Shibly Noman” Khan my course instructor. Thanking You Nikita Dewan . I am wholly hearty greatful to him. I acknowledge my special thanks to “Dr. I have given my best shot to ensure that this is the best I can do. Most importantly.
management overview. I also talk about . The goal of this report is to link real life experience with whatever topic we are learning from this course. General banking HR 9 Department Recruitment Policy Qualification for Recruitment 10 11 Promotion and Increment total Compensation 12 and Benefits Pakege of SEBL Leave Policy Things I have learn Recommendation Conclusion 14-20 21 22-23 24 Executive Summary This report is presented to fulfill the requirement of HRM 360 course in BBA program. Throughout this report I analyzed the company overview. 5 6 7 8 Product and service. and human resource planning of Southeast Bank Bangladesh Ltd.Table of content Name of the Topic Executive Summery Company profile Corporate profile of SEBL Organizational Structure Page No. and organization structure.
method of Collection Job Analysis and the Process of Job Analysis.Recruitment & Selection. I also described Collection of job analysis information. Promotion & Appraisal. Finally I survey the market for knowing about their condition in the market. 1995 and . 1991. which obtained license from Bangladesh Bank on March 12. Southeast Bank Limited Company Profile Brief Background of SEBL Southeast Bank Limited is a scheduled Commercial Bank established under the Bank Companies Act. Asked the customer some questions about this bank and try to find out their problem and give them solution. leave policy etc. Salary structure.
At present. It started its first commercial banking operation from May 25. Southeast Bank takes pride for bringing women into the banking profession in a significant number for gender equality. the board of directors of this bank consists of eminent personalities from the realm of commerce and industries of the country. “A Bank with Vision” is the slogan of Southeast Bank Limited through a contemplation of assuring „A professional term of Bankers is running the day-to-day operation of the Bank. There are fifteen sponsors involved in creating SEBL and these sponsors are the leading business personalities and eminent industrialists of Bangladesh. Southeast Bank is run by a team of efficient professionals. They create and generate an environment of trust and discipline that encourages and motivates everyone in the Bank to work together for achieving the objectives of the Bank. They are highly regarded for their entrepreneurial competence.incorporated as a public limited company. 1995. 32% of SEBL's employees are women that will rise to 45% over the next five years. A commitment to quality and excellence in service is the hallmark of their identity. . Besides. having stakes in various segments of national economy.
Management Hierarchy of Southeast Bank Limited (SEBL): .
4 Products and Services of SEBL : .
com/loans. Before getting into the table. Islamic Banking C.sebankbd. They provide online banking and ATM services.com/islamic_banking.php For Foreign exchange & remittances. It sales the financial services to the consumers in terms of product.php For Loans and advances: http://www.com/conventional_banking.php Products and Services A. Southeast bank Limited also provides a wide range of products and services to the people.com/foreign_trade. A picture is outlined here for a brief look. Loans and Advances D.Bank is a service organization mainly.sebankbd. Conventional banking Savings account Current Account Fixed Deposit Receipt Double Benefit Scheme Special Notice Deposit Millionaire Deposit B.http://www.php For Islamic banking: http://www. I would like to mention that the details about these services can be found in the following links: For conventional banking : http://www.sebankbd.sebankbd. Foreign trade and remittances Mudarabah Savings Working Capital Export Account Finance Al Wadiah current Overdraft Import deposit Mudarabah short project Finance Remittance term deposit Business Mudarabah term Syndicated loan Western Union deposit Money transfer Mudarabah double benefit Packet credit scheme Mudarabah Millionaire Loan against export bill Deposit Mudarabah Hajj Sanchay Prokalpo Loan against trust receipt .
General Banking department aids in taking deposits and simultaneously provides some ancillaries services. It opens new accounts.taking deposits from various areas in different forms and lending that accumulated amount of money to the potential investors in other different forms. there are some customers with who bank are doing its business frequently. In some general banking activities.General Banking : Financial institution/ intermediary that mediates or stands between ultimate borrowers and ultimate lenders is knows as banking financial institution. General Banking is the starting point of all the banking operating. Human Resource Management: HRM is a field of management involves planning organizing. demit funds. directing and controlling the functions of procuring. It is the department. which provides day-to-day services to the customers. maintaining and motivating a labor force. there is no relation between banker and customers who will take only one service form bank. Every day it receives deposits from the customers and meets their demand for cash by honoring cheques. issue bank drafts and pay orders etc. It provides those customers who come frequently and those customers who come one time in banking for enjoying ancillary services. On the other hand. since bank in confined to provide the service everyday general banking is also known as retail banking. developing. Banks perform this function in two ways. .
The process is described below: HR Planning & Requisitio n Selecti on Orientatio n Trainin g Apprais al & Evaluati on Benefits & Compensati on Human Resource Planning in SEBL: Planning is the core area of all the functions of management. From there an appropriate course of action to attain the company's goals and objectives is determined and implemented. It is the foundation upon which the other three areas should be built.Human Resource Management Process: Human Resource Management Process consists of eight activities necessary for staffing the organization and sustaining high employee performance. . and where it would like to be in the future. Planning requires management to evaluate where human resource of the company is currently.
market conditions etc. which are done based on the job grade/ group. but they use managerial judgment because it gives the more real world scenario for personnel needs.management staff Internal Source: . These are basically graphical methods. the recruitment process of this organization is classified into four types. strategic goals & objectives & technological and other changes resulting in increased productivity. Recruitment Policy Source of Recruitment: Bangladesh is done in four ways depending on the job category of the vacant position. But managerial judgment method depends upon the change in productivity. They think that the other methods can not give the accurate situation of the personnel needs.Every organization has employment planning. Therefore. These are as follows: Ω Entry-level management Ω MT (Manager Trainee) Ω Mid or / and Senior level management Ω Graded staff / Non. which can not measure the actual personnel needs. They usually forecast their personnel needs based on their mission. SEBL has also its employment planning. Although there are several methods to predict personnel needs.
However in IBBL only 10% of vacancies in the rank of Assistant Officer will be fulfilled by such promotion & 90 % of the vacation will be fulfilled by direct recruitment. external advertisement should be placed to attract the potential candidates followed by the selection procedures. Classification of the Posts • The employees of the bank shall be classified and designated as shown. if there is no candidate within BPL.There could be a person competent for the required job working within the organization. Godown guard) employees may be promoted to the rank of Assistant officer through departmental written test & vive-voce. Those who best meet the skills. alteration in the classification and designation shall require prior approval of the board. . Any change. • An employee of the bank other than officer appointed to particular post (Driver. the existing manpower is then shuffled to place the selected person in the new post. Security guard. then the management goes for the second step. qualifications. External Source: All the above options being considered. addition. If there is. the company goes for external recruiting if needed. experience and competencies required for the position should fill vacancies. If there is no such person inside the company. Therefore. Messenger. Bangladesh who is suitable for the role.
S. Qualification for recruitment Probationary officer Minimum qualification is graduation with 4 years Honors or equivalent preferably masters in Finance& Banking.00 are also eligible to apply for the job.C or equivalent.C or equivalent. 3. b) 2nd division/class . approved universities with minimum 09 points or total GPA 10.S. Accounting Management. 22 years in case of probationary officer & Assistant officer and maximum 30 years for all direct recruits .00 GPA in case of Hons and Masters Degree. 2.2 points or 3.S.Sc –Ag of any discipline from Govt.S.C/H. In lateral entry grades maximum age limit will be not exceeding 50 years.Nationality In IBBL no person shall be appointed to any post in the service of the bank unless he/she is citizen of Bangladesh. Candidates with B. and MBA with minimum 9 points or total gpa-10 on the following basis: a) 1st division/class – 3 points or 3. Relaxation of age lies with Board only. English.00 GPA incase of S. .50 GPA in case of Hons and Masters Degree. Age Minimum 18 years in case of MCG/SG/plumber/Driver.C/H.50 GPA incase of S.
.50 on the following basis: a) 1st division/class – 3 points or 3. b) 2nd division/class .C or equivalent. Officer.00 GPA in case of Hons Degree.50 in any examination are not accepted.S. Messenger-cum-guard Gr-02/ Security guard Gr-02/ Plumber Gr-02/ Electrician Gr-02/ Driver Gr-02 The minimum qualification is S.00 GPA incase of S.50 GPA incase of S.50 GPA in case of Hons and Degree.C or equivalent. 2. Distribution of marks for 4 years graduation course will be a) For 1st Division/class : 4 points b) For 2nd Division/class : 3 points Candidates with CA inter/ ICMA having qualified in 16 subjects out of 24 may be eligible for the post of Sr. Assistant officer Grade – 3 Minimum qualification is graduation or equivalent with 6 points or tital GPA 7.Candidates with 3rd division/class or below GPA 2.50 in any examination shall not be accepted.S.S.C/H. Promotion and increment policy IBBL not only recruit new peoples but also sometime they fill the vacant post with internal recruiting and for this IBBL has some fixed rules.S.2 points or 3. Cleaner/Mali The minimum education is passing of class 5.S. Candidates with 3rd division/class or below GPA 2.C or equivalent. 3.C/H.
from SPO to AVP From AOG-I to officer from Sub-Staff to AOG. The promotion procedure and the ACR & distribution of marks thereof may be reviewed by the competent authority from time to time as when it deems necessary.Promotion policy Promotion cannot be claimed as a matter of right in IBBL and all promotions shall be made on the basis of merit and performance as per promotion criteria laid down in the Table A. written test will be taken at the following of consideration of promotion. The candidates scoring the higher marks get performance over the senior candidates scoring the lower marks.III Services of RDS officials are governed by the Service Rules for the RDS Employees. seniority will be fixed in order of in a particular batch. Confirmed employee in each category is rank senior as a class to probationers and temporary employees and are take seniority interse according to the data of confirmation. Employees promoted to the posts of the same scale on the same date are rank according to the date of confirmation in the immediate lower post from which they were promoted. provided that when the appointment is made through a competitive examination. Besides viva voice. . Seniority Seniority of the employees of the Bank will normally be decided according to the date of substantive appointment in a grade. Accelerated / out-of-turn promotion may be given by the Competent Authority on recommendation of management of an employee for his or her outstanding merit and performance provided such promotion should not exceed 10% of total number of employees promoted from each grade.
. with the approval of the Director. Employee Compensation Records Employee Pay Records are maintained by the Personnel & Admin Department for Workers and Supervisors and by the Human Resource Department for the Executives. Admin/HR. head). and Head of the Dept. These records are confidential and should not be accessible to any unauthorised persons (authorisation defined by HR or Personnel & Admin dept.. Finance and the Chief Executive. Salary Structure Refer to the Salary & Remuneration Package Structure for Supervisors and Executive Staff of SEBL for details regarding the structure of salary and allowances for different units under SEBL Revision of Pay Elements The compensation structure may be revised.Total Compensation and Benefits Package of SEBL Objectives This chapter outlines the rules relating to compensation structure and the benefit package of the Bank and gives detailed procedures for exercising them in order to promote fair treatment and consistency within the organisation. These departments maintain personal file of all employees where all records in regards to the employee are kept in addition to any soft copy (in computer database) maintained by the departments. if necessary.
In the Provident Fund Ledger. Bonuses All confirmed Permanent employees of Southeast Bank Limited are entitled to one Annual Bonus each equivalent to “Basic Salary” under the following conditions: . The employee contribution. The Company's Provident Fund is a funded scheme. both the employee's and the Company's contributions are accredited to the individual employee's account. All long-established and enduring employees are at liberty to be members of the Provident Fund. equal to 10% of the basic salary.Basic Employee Benefits for Permanent Employees Provident Fund The Company's Provident Fund is a funded scheme. All confirmed and permanent employees are entitled to be members of the Provident Fund. is deducted each month through the payroll.
Attendance in the Calendar Year Bonus Entitlement 200 days + 90 days + 100% of the Bonus 50% of the Bonus Accommodation The Bank on the basis of requirements and availability provides accommodation to SEBL’s Top Executives at their own established facilities in Dhaka city.500 At Actual At Actual At Actual EVP and above At Actual At Actual At Actual At Actual . the Bank provides expenses for the accommodation. Outside the Dhaka city. Manager 2. Utilities Allowances Designation Electricity (Limit/Month) Taka Gas (Limit/Month) Taka Water (Limit/Month) Taka Telephone (Local & NWD) (Limit/Month) Taka Manager / Sr.
Medical Benefits Medical Benefits for the Executive Staff The bank will compensate the cost of authorised medical treatments in Bangladesh including hospitalisation. IT upon approvals of the employee’s Department Head and In charge of the site/factory if applicable. a written application should be forwarded to the Department Head. The mobile phone is to be used first and foremost for business purpose. . so payments can be made by the company. and then they forwarded that bill to IT department.Designation Electricity (Limit/Month) Taka Gas (Limit/Month) Taka Water (Limit/Month) Taka Telephone (Local & NWD) (Limit/Month) Taka Other employees 1500 450 1000 No The Accounts Department will make compensation payment to the employee within 30 days from the date of submission. Telephone bill has to be forwarded to the HR department. The Bank reserves the right to approve the Medical Practitioner consulted. Mobile Telephone Based on the SEBL’s business need. if necessary with logical discretion due to the high cost of mobile phone usage. if it is in the name of the Bank. a mobile telephone provided to a permanent or contract employee. surgical and childbirth subject to the conditions mentioned here. though can be utilised for being in contact with the family members. To receive this benefit.
the Bank will reimburse for ‘Upper and Lower’ dental cleaning twice a year. . middle management get allowance for driver and fuel cost but need to buy the car with own expense where loan facility is available from the bank/interest redemption) LOAN SCHEME – All employees are eligible to any purpose loan provided they have served the organization for 2 years. Car Purchase Scheme Board of directors are entitled to 24 hours company paid transportation. Every employee is not getting the medical benefits. The company also pays for the fuel at cost. Reimbursement of the cost will be restricted to the treatment of the executive. Expenditure on medical treatment of Executives is reimbursed by the company. and for all necessary maintenance/repair and administrative cost of the vehicle.Dental treatment included as defensive measures. Driver’s salary. spouse and children. Car purchase scheme has to be changed into(for the top management.
Leave cannot be claimed as a matter of tight and leave admissible under these rules may be granted by the Competent Authority who may refuse leave. All employees shall resume duties on the expiry of leave of as initially granted or as subsequently curtailed or extended. An employee who was granted leave on medical ground shall not return to duty without first producing a certificate of fitness from the Medical Authority specified by the Bank in this behalf provided that no such certified shall be necessary if the leave is for 10(ten) days or less. Leave is earned by duty only. grant leave for a shorter period than applied for or revoke leave of any description and recall an employee before the expiry of his/her leave. . While on leave an employee shall not accept any employment or office of profit. For the purposes of these rules the period spent on deputation/attachment are also count as duty. Before proceeding on leave an employee shall make over change to other employees as directed by the Competent Authority. All application for leave is addressed to the Competent Authority and shall be submitted through the proper channel.Leave Policy For giving leave to employees’ SEBL follow some rules and these Rules are applied to all full time employee of the bank for leave.
Such leave will be granted by the Executive Committee. This limit can be extended in special circumstances with the approval of the Competent Authority. Provided that on valid grounds the medical certificate can be submitted later on. for every eleven days of duty and the leave shall be credited to his/her leave account to be maintained in the name of the concerned employee which may be availed on full pay on Medical ground. . The extent of leave on full pay that may be taken at a time shall not exceed 60 days. An employee shall not absent him/herself from duty on the ground of illness without applying for leave supported by a medical certified for the leave exceeding 3 days. ‘Leave may be either suffixed or prefixed with holidays. that is one day. Festival/Public/Weekly holidays falling within the period of sanctioned privilege leave shall form a part of such leave. The following kinds of leave may be granted to an employee a) Privilege leave b) Extra Ordinary Leave c) Quarantine leave d) Maternity leave e) Casual leave Privilege Leave Every employee can earn Privilege leave on full at the rate of one-eleventh of the period spent on duty.
The duration of such leave shall be so regulated that the amount of total leave taken in combination does not exceed the maximum of three years at any one times. An employee who is allowed 15 days Compulsory Leave in advance i. No employee shall be allowed both the Compulsory and the Recreation leave in the same year. the leave will be adjusted against accumulation of Privilege Leave subsequently. against no credit. In case of a temporary employee who has not completed three years continuous service. b) He/she has got 120 days Privilege Leave to his/her credit at the time of applying for Recreation Leave. An employee is be eligible for availing of 15 days Recreation Leave with a half month’s basic pay once in every 3 years and in case of refusal of such leave for the interest of the Bank one month’s basic pay will be allowed against debit of 15days Privilege Leave under the following terms & conditions: a) He/she is a confirmed and regular employee of the bank. Extraordinary Leave Extraordinary Leave may be granted without pay to an employee in special circumstances when no other leave is admissible under these rules. the duration of Extraordinary leave at any time shall not exceed three months. . c) He/she has completed 3 years from the date of last availment at the time of applying for Recreation Leave.e.
Quarantine Leave Quarantine leave is leave of absence from duty necessitated by orders not to attend office in consequence of the presence of infectious disease in the family or household of an employee and such leave may be granted by the Competent Authority on-the certificate of the authorized Medical Officer. Hajj Leave Special leave may be granted to the Permanent or Contract employees with or without pay and allowances at the sole discretion of the management. Provided that the employee to whom such leave is granted shall be bound to give an undertaking to the bank in non-judicial stamp to the effect that he/she would not retire from service or leave the bank or discontinue his/her service in the bank before serving the Bank for a period of five years after the period of study or else he/she will have to pay compensation to the bank in cash equivalent to the amount as to be determined by the Competent Authority. Quarantine leave may also be granted where necessary in continuation of other leave subject to the maximum duration of leave admissible under this regulation. Public Health Officer for a period not Exceeding 21 days. . If a permanent employee wants to undertake higher study in or outside Bangladesh at his/her own initiative and seeks leave.Provided that this period of leave may be exceeded up to six months to atemporary employee on medical ground or if he/she is permitted to undertake training at his/her own initiative in or outside Bangladesh. he/she may be granted extraordinary leave not exceeding three years. Any leave necessary for the purpose exceeding this period shall be treated as Privilege Leave as may be due.
Typhus fever. Diptheria. Casual Leave Causal leave means a leave of absence for a short period granted to an employee who will be unable to attend duty during such period due to sudden illness or on urgent personal ground. Plague. Casual leave may. Casual leave cannot be taken in combination with joining time. Mumps and Carcbro-spinal Meningitis. hepatits-B Virus etc.Note: Cholera. into leave without pay. Such leave is treated as duty for all purposes. . provided that the maximum limit for such leave in one spell does not exceed the limit and the period falling in the month of December is covered by the balance at the credit during that year and the rest is debited against the account of casual leave for the following year. may be considered as infectious disease for the purpose of this rule. Pox. Casual leave cannot be combined with any other leave. Maternity Leave The period of Maternity Leave shall be 84 actual days of absence which shall include the Public Holidays and Weekends (non-working days) and including the day of delivery. subject to the exigencies of service. if no other leave is due. Casual leave granted in one spell may cover two calendar years. Measles. be granted to an employee by the Competent Authority up to a maximum of 15 days in a calendar year. Casual leave may be taken in continuation of and in combination with holidays including Fridays and if holidays and Friends intervene two spells of casual leave the entire period (including holidays) shall be reckoned as casual leave provided that the total period for which casual leave is admissible and if it exceeds the period shall be commuted into Privilege leave as may be due and if no leave is due. In case casual leave is extended and the total period (including the period for which casual leave was originally granted) exceeds the period of which casual leave is due and admissible in one spell the entire period shall be commuted into Privilege leave as may be due and into leave without pay. but not for a period exceeding 7 days at a time.
in deciding which application should be granted take into account the following considerations: a) The employees. for the time being. They should have more branches. who can. They have very few numbers of Automated teller Machine (ATM) booth but it should be increased. Conclusion: . The web-site of SEBL should be up to date. best be spared. c) The amount and character of the service rendered by each applicant since he/she last returned from leave. b) The amount of leave due to the various applicants. Service are not so good it should be improved. e) The fact that any such applicant has been refused leave in the interest of the Bank.Study Leave Study leave is normally granted if the course of study which the employee intends to pursue is likely to benefit the Bank’s operations. d) The fact that any such applicant was compulsorily recalled from his/her last leave. Consideration For Granting Leave – In case where all applications for leave cannot. be granted the Competent Authority shall. in the interest of the service of the Bank. The certificate must describe in full details the nature of the diseases and the condition of the employee. Recommendation They should do more social activities.
In our study i have tried to focus on the pay differences. we came up with some recommendations. Finally. possible reasons of using different pay components used by the banks in our country. but it varies significantly among banks regarding pay. Here in our study i have worked with only one type of bank.This study research has been focused on the human resource. There are some components that are taken into consideration during pay in our country. which can be used for both of the banks so that they can perform better. . if we might have worked with all types of banks. practiced by SEBL private banks of Bangladesh. It could have been better.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue reading from where you left off, or restart the preview.