Installation /Repair /Maintenance /Training Software/Data Recovery/Consultancy Services for All Kinds of Electronic Equipment & Appliances
TABLE OF CONTENT
1. 2. 3. 4. 5.
What is the KTEL Electronics Repair Center about? Aims & Objectives of KTEL Electronic Repair Center Scope of KTEL Electronic Repair Center Range of Electronic Services Market Analysis
Market Size Market Location Target Market Pricing Electronic Repair Statistics
TABLE OF CONTENT
Organization of Electronic Repair Center
Administrative Unit Finance Unit Marketing Unit Technical Unit
Operational Strategy of KTEL ERC
Registration Procedure Workflow Repair Procedure Procedure for Collection of Spare Parts
TABLE OF CONTENT
8. Budget & Financial Plan
Budget Plan (Phase One): Setting Up of Repair Centre Daily Income/Sales Daily Cost/Expenditure Staff Salaries Calculating Overhead Cost Two Year Financial Projection
Equipment for KTEL ERC
Tools Diagnostic & Troubleshooting (Testing Equipment)
10. Electronic Components & Spare Parts
Purchase points Mode of Purchase
Electronic Repair Partners
12. Contact Information
KTEL ELECTRONIC REPAIR CENTER
What KTEL Electronic Repair Centre is about? ERC is an evolving Engineering Company that is focused on the repairs and maintenance of house-hold and industrial electronic devices using modern trouble-shooting technique that saves time and money. Range of repair work handled by ERC covers devices such as TVs, Computers, Video & Audio CD Players, DVD Players, Stereo systems, Amplifiers, etc. ERC brings a unique angle to electronic repair work in that the most up-to-date troubleshooting and fault-diagnostic method is employed.
KTEL ERC has a work staff that is well trained in the field of Electronics not just in theory but also in practical. In ERC, we believe that customers should not only have their job done, but that it should be well done and on time. Since “everything rises and falls on leadership” words of John C. Maxwell, so at ERC we know good business means good leadership. The Director of ERC holds a Bachelors degree in Electrical & Electronics Engineering.
AIMS & OBJECTIVES OF KTEL ERC
1. To provide services in form of circuit design, installation, maintenance
and repair of all kinds of electronic equipment, ranging from house-hold to industrial equipment.
2. To provide such repair services as may be demanded by individuals,
groups, and private or government organizations at competitive prices.
3. To ensure that the time between when electronic appliances fail and the
time taken to repair them is reduced considerably.
4. To prolong the operational life of electronic appliances through the
correct practice of proper installation, regular maintenance check and professional repair services.
5. To offer consultancy services on the modality of choosing the right electronic appliance, gadget or equipment for use in specialized centers like Cyber-cafes, Banks, Eateries, Hospitals, Schools, etc. 6. To offer specialized and practical training to individuals and corporate organizations in electronics maintenance, trouble-shooting, faultdiagnosis and repair. 7. To make substantial profit from all the services stated above through the standardization of Electronic Repair.
SCOPE OF KTEL ERC
1. Installation Services
2. Maintenance Services 3. Repair Services 4. Practical Electronic Repair Training Services 5. Software /Data Recovery Services 5. Consultancy Services
1. Installation Services:- This has to do with the fixing and coupling of newly purchased electronic equipment such as plasma TVs, satellite decoders, computer systems, sensors, CCTV surveillance cameras, etc. 2. Maintenance Services:- This has to do with the regular , periodic and systematic scheduled checks and servicing of electronic equipment to ensure their continuous operation and use-readiness. 3. Repair Services:- This has to do with the replacement of bad or worn out components in electronic equipment that have experience partial or total operational failure 4. Training Services:- This is involves the specialized training of individuals, groups of individuals or corporate organizations in the various aspects of practical electronics Installation, Maintenance & Repairs Courses such as Diagnostics & Trouble-shooting, Electrical Wiring as well as Computer Hardware Repairs.
6. Software/Data Recovery Services:- This is has to do with computer software related issues such as Antivirus, System tuning up, speed performance , memory optimization and Data Recovery and back up processes. 7. Consultancy Services:- This is has to do with proffering practical working solutions to the use electrical equipment and other related issues in any of the areas that include their Installation, Maintenance, Repairs, as well as Practical Educational Training & Certification 8. Field Services:- This entails providing all of the above services at the location of choice of the client. This service also provides pick up and delivery of electronic equipment for maintenance or repair from customer destination to our workshop and after servicing they are ferried back to customer location.
4. RANGE OF ELECTRONIC SERVICES
ERC intends to engage in the Maintenance & Repairs of the following electronic appliances PC Monitors (CRTs & LCDs) Laptops & Notebooks UPS Plasma TV (Flat-Screen) LCD TV HDTV DVD/VCD/CD Players Video Game Console like PlayStation, Nintendo, X-box, Sega, etc
Keyboard/Organ Stereo Amplifiers Stabilizers/Voltage Regulators Speakers Lighting Systems Micro-wave Electric Heaters AC/DC Power Circuitries Test equipments Specialized electronic equipment used in various offices
Electricity is a basic social amenity that provides people with power source for numerous activities ranging from lighting, heating or cooling and entertainment . Almost every household have access to electricity either by PHCN, generator, solar or battery. MARKET SIZE: 99.9% of homes in urban settlement have at least one electronic appliance. With the population of Abuja at 1.5million (2006 Census), and 30% of homes in Abuja located in the Urban centers:
Central Business Area Wuse Maitama Asokoro Garki Utako-Jabi Apo Mabushi Gwarimpa
Residential Homes Banks Hospitals Schools Pharmaceutical Stores Eateries Restaurants Barbers Shops & Beauty Saloons Other Small-Business Enterprises Government Agencies and Parastatals NGOs and other private organizations Churches, Mosques and other religious centers
Business is all about bringing service to the door step of the clients and at an affordable and qualitative level. If the services of ERC is brought to the doorstep of the teaming population, then huge profit should be expected.
PRICING: Computer Systems - Laptops
The price charge as well as the market price for some of the spare parts which account for 80-90% of most Computer system faults are listed below;
S/ N 1. 2. 3. Nature of Fault Bad Screen Bad RAM Bad Hard Disk Part Replacement New Screen New RAM New Hard Disk Specification Regular 1GB 2GB HDD 120GB HDD 140GB HDD 160GB HDD 250GB HDD 320GB HDD 500GB Regular Regular Regular Cost of Part 15, 000 6, 000 7, 000 5, 000 8, 000 9, 000 12, 000 14, 000 17, 000 7, 000 12, 000 5, 000 Service Charge 3, 000 2, 000 5, 000
4. 5. 6.
CD Writer Bad DVD Writer
New CD Writer New DVD Writer
2, 000 2, 000 2, 000
No Network External wireless Network Card
PRICING: Computer Systems – Laptops
S/N Nature of Fault 7. Poor /No Charging Part Replacement Battery Specification HP530 DV6 Sony Viao Gateway Dell HP530 DV6 Sony Viao Gateway Dell Regular 18.5v 19v Cost of Part 8, 000 15, 000 15, 000 18, 000 15, 000 35, 000 45, 000 45, 000 50, 000 45, 000 5, 000 2, 000 2, 500 Service Charge 1, 000
Poor/No Video Poor/No Audio
Poor /No Sound No power
Speakers Power pack
2, 500 2, 000
PRICING: Computer System – Desktop
S/N 1. 2. 3. 4. Nature of Fault No Video Output No Audio Output No Power No Visual Display on Monitor Bad RAM Part Replacement VGA Cord VGA Card Sound Card Power pack Monitor Power Pack RAM Specification Cost of Part Regular Regular HDD/SATA Regular 500 7, 000 5, 000 2, 500 5, 000 Service Charge 1, 000 2, 000 2, 000 2, 000 2,500
1GB, DDR1 2GB, DDR1 1GB, DDR2 2GB, DDR2 120GB 140GB 160GB 250GB 320GB 500GB
6, 000 7, 000 5, 000 7, 000 5, 000 8, 000 12, 000 14, 000 16, 000
Corrupt Hard Disk
PRICING: Computer Systems – Desktop
S/N Nature of Fault 7. 8. 9. 10. 11. 12. Bad Motherboard Bad Processor Power pack Bad power cord Cannot play CD/VCD/DVD Corrupt Hard disk Part Replacement Motherboard Processor Power pack Fuse cord Un-fused cord CD/VCD/ DVD HDD/SATA Regular 512, DDR1 512, DDR2 1GB, DDR1 1GB, DDR2 2GB, DDR1 2GB, DDR2 Regular Specification Pin Pin-less Pin Pin-less Cost of Part 14, 000 16, 000 10, 000 2, 000 2, 500 500 300 6, 000 8, 000 5, 000 3, 000 7, 000 10, 000 5, 000 2, 000
Service Charge 5, 000 2, 000 2, 000 1, 000 2, 000 2, 000
Poor/N0 Network Network Card Connectivity
PRICING: Electronics – TVs (Plasma/LCD/HD)
S/N Nature of Fault 1. 2. 3. 4. 5. 6. 7. No Visual Display No Audio N0 Video out No Audio out No Power Broken Screen Poor/No TV signal Part Replacement Video Card Sound Card Video out Card Audio out Card Power Board Screen/Tube RF Card Specification Regular Regular Regular Regular Regular Regular Regular Cost of Part Service Charge 10, 000 10, 000 7, 500 7, 500 15, 000 20, 000 10, 000
PRICING: Electronics – TVs (Flat screen/CRT)
S/N Nature of Fault 1. 2. 3. 4. 5. 6. 7. No Visual Display No Audio N0 Video out No Audio out No Power Broken Screen Poor/No TV signal Part Replacement Video Card Sound Card Video out Card Audio out Card Power Board Screen/Tube RF Card Specification Regular Regular Regular Regular Regular Regular Regular Cost of Part Service Charge 5, 000 5, 000 3, 500 3, 500 7,500 10, 000 3, 500
PRICING: Electronics – CD/DVD/Blue Ray Players
S/N Nature of Fault 1. 2. 3. 4. 5. No Disc No Audio N0 Video out No Audio out No Power Part Replacement Lens Picture board Sound Card Video out Card Audio out Card Power Board Specification CD DVD Regular Regular Regular Regular Cost of Part 2, 000 3, 500 2, 000 2, 500 2, 500 3, 500 Service Charge 2, o00 2, 000 2, 000 2, 000 2, 000 2,000
PRICING: Electronics – Decoders/Receivers/Projectors
S/N Nature of Fault 1. No Power Part Replacement Power Board Specification Decoder Receiver Projector Decoder Receiver Projector Decoder Receiver Projector Decoder Receiver Projector Decoder Receiver Cost of Part 2, 000 2, 000 10, 000 2, 000 2, 000 5, 000 2, 000 2, 000 5, 000 2, 000 2, 000 5, 000 2, 500 2, 500 Service Charge 2, 000 2, 000 5, 000 2, 000 2, 000 5, 000 2, 000 2, 000 5, 000 2, 000 2, 000 2, 000 2, 500 2, 500
No Video out
Video out Card
No Audio out
Sound out Card
No RF signal
No SCART signal
ELECTRONIC REPAIR STATISTICS
For the given statistics below, we have chosen to use the laptop as typical electronic appliances to enable us illustrate the following probabilities. It should be noted that most electronic appliance will have a similar survey SPECULATIVE PROBABILITIES The probability that you will change your laptop if it doesn’t fail in the next 5years is 1 out of 100 The probability that you will seek for a repairer to fix your laptop in the event of a fault is 90% (90 times out of 100) The probability that you will get a repairer to fix your laptop within a week’s time is 85% (85 times out of 100)
The probability that you will delay getting a repairer till a month’s time is 5% (5 times out of 100) The probability that you will buy a new laptop if the one you use goes bad (without first seeking a repairer to fix it) is 2% (2 out of 100 people) The probability that you will buy a new laptop if have higher income (while the one you use is still functioning) is 5% (5 people out of 100) The probability that you will buy a more modern laptop while the one you use is still functioning) is 1% (1 out of 100 people)
RE-CURRENT PROBABILITIES If 100 laptop units are bought in the first year and put to functional use for a period of 10years, then the following probabilities holds true: 50% will be repaired in the first year 65% will be repaired in the second year. 75% will be repaired in the third year 85% will be repaired in the fourth year 99% will be repaired in the tenth year Only 1% will still be operational after 10years
Only 1% of electronic appliances bought are not repaired in the first 5years of its working life. (Brand and nature of electronics does affect it’s durability but other prevailing factors includes poor maintenance and handling culture, continuous interrupted power supply, and the electronics’ own internal heat) MORE STATISTICS: For the following reasons, many more people will upgrade to more recent model electronic appliances, both at home and in industries:
The gradual phasing out of older laptop models and their spare parts by the manufacturers.
The increased difficulty in getting spare parts for the older laptops models Analogue systems are fast been replaced by digital systems. Life is easier with the use of digital electronics. (Sure you will prefer to use a remote to tune up your laptops volume than having to stand up each time, walk to the laptops before you can tune up or tune down volume manually)
New models of electronic appliances usually have in-built devices that automatically control fluctuations of voltages entering into them
Older models of electronic appliances are heavier and occupy more space that the newer models
There is a steady reduction in the functionality and efficiency of all electronic appliances with age and usage
Newer models of electronic appliances readily interact with other multi-media systems like Video players, Game consoles, Satellite decoders/receivers, etc
Furthermore, consider the following information represented the figures below:
Income from Electronics
A greater income is realized in the Maintenance/Repair industry because it is on-going as long as a particular electronic appliance is still been used whereas, Design, Manufacture and Sales is a one-time thing for a given electronic appliance. Because of this factor, the Repair industry will realize more income on the long-run for any given electronic appliance that is used for sometime.
ORGANIZATION OF KTEL ERC
KTEL ERC will have a team of well-trained staff comprising of graduates and technicians with rich electronic repair background garnered from a wide range of work experience in the field of electrical and electronic engineering both domestically and industrially. KTEL ERC is parading a team of Maintenance & Repair specialists that can handle any electrical or electronic fault in commercial and industrial equipment. KTEL ERC organizational structure is represented below: Administration Finance Marketing Technical
UNITS & SUB-UNITS OF KTEL ERC
1. ADMINISTRATIVE UNIT
Reception Store-keeping Collection/Delivery
2. FINANCE UNIT
Accounts 3. MARKETING UNIT Sales Adverts
TECHNICAL UNIT Electronic Repair Computer Repair Software/Data Recovery Training Research & Development
STAFF OF KTEL ERC
S/N 1. 2. Staff Accountant Store-keeper Department/Unit Finance Administration Roles & Responsibilities Keeps records of all financial transactions Keeps records of all requisitions of items from the store as well as makes requisition for item to be purchased to replace items removed form store Receives people coming into the office, Manages the office phone lines, Attends to clients and keeps record of items entering or leaving the office Collects and records clients jobs as they come in and delivers them after repairs Cleans the office, Runs errands and other functions as may be delegated.
Collection/Delivery Office Assistant
Head of Admin Head of Finance
Supervises all office and administrative staff Supervises all financial transactions And coordinates the staff in finance
8. 9. 10. 11. Computer Engineer Electronics Engineer Software Engineer Research & Development
Technical/ Engineering Technical/ Engineering Technical/ Engineering Technical/ Engineering
Handles all computer desktop and laptop problems Handles all electronics problems Handles all software and data recovery issues Initiates and coordinates researches in areas of electronics, repairs and software to promote repair efficiency and increase customer satisfaction Initiates, coordinates and directs all practical repair training Supervises all technical staff and coordinates office and field services Handles all marketing, sales, and advert operations, Drives and maintains company vehicle
12. 13 14. 15.
Training Head of Technical Marketing Driver
Technical/ Engineering Technical/ Engineering Marketing Administration
ORGANOGRAM OF KTEL ERC
Director, KTEL ERC
Head, Finance & Admin
Accounts Head, Repairs PCs & Electronics Head, Software Data Recovery Reception Store Keepers Office Assistants Drivers
ORGANOGRAM (Technical) 1
Chief Technical Officer
Software Installations Data Recovery
Practical & Certification
OPERATIONAL STRATEGY FOR KTEL ERC
The Business Strategy that Electronic Service Center intends to use is discussed below Marketers go out to get jobs from the various market sites including from individuals and from corporate organizations REGISTRATION PROCEDURE Jobs brought in are entered at the Reception in the Customer Equipment Entry Log Book (CEELB) and a non-refundable fee is charged depending on the kind of equipment brought in. Customer Equipment Registration Form (CERF) : This is the form given to the Client to fill at the reception. The CER Form enables the following:
Documentation of clients jobs Service Engineers diagnoses clients equipment problem
Customer Service Card: This is the card received when Client makes payment for the price charge for fixing the equipment problem. The CSC enables the following:
Collection of finished job Safe keeping of finished job for one day at no extra store charge (Sundays excluded) Membership Card: This is the special card that empowers clients to do business with us 30% discount for all services done at KTEL ERC A special KTEL ERC crested seal is tagged on the bottom-side of the repair Service engineers check the equipment based on the client’s request captured on the Customer & Equipment Registration/Complaint Form Completed jobs are returned back to the Delivery Unit where they are entered in the Equipment Entry Log book as ‘Finished jobs awaiting collection or delivery’ as the case may be
WORK FLOW (Administrative Operations)
1. 2. 3.
Clients comes into the office with equipment to be repaired and meets first with the Receptionist Receptionist welcomes Client and finds out the kind of service they want from us. The Receptionist shows the Client a Price list of amount charged for the class of equipment. Upon agreement, the client is issued a Customer-Equipment Registration Form [form code: KTEL- ERCCERF 01] at the fee stipulated on the Price list for that equipment. Client is issued a Customer Service Card alongside a receipt. This gives the Client the right to have his equipment checked or diagnosed.
5. The Collection Unit receives the equipment and takes it to the
Diagnostic Unit. After checking the equipment and ascertaining the problem, the engineer handling the job writes the problem of the equipment and the amount for fixing the equipment on a Diagnostic Report Form [form code: KTEL-ERC-DRF 02] and sends it to the Client. Upon seeing the result of the diagnosis, which states the problem of the equipment and the amount required to fix the equipment, if the Client decides to go ahead with the repair of the equipment he can then proceed with the Diagnostic Report Form to pay the price charge at the Accounts.
7. The Accounts after receiving payment issues two receipts; one original and one duplicate as well as the Diagnosis Report Form to the Client.
This receipt is classified with [form code: KTEL-ERC-PR 03]
8. The Client keeps the original and takes the duplicate to the Collection Unit which sends the duplicate to the Diagnostic/Repair Unit for work to commence on the equipment. 9. The engineer upon receiving the receipt of payment [form code: KTEL-ERC-PR 03] files it and proceeds to repair the equipment.
10. Upon completion of the repair on the equipment, the engineer returns the equipment to the Collection/Delivery Unit who informs the Client to come for collection of the equipment. 11. The Client comes along with the original receipt and the Customer Service Card that was issued out along side the receipt payment. With both, the equipment can then be collected at the Collection/Delivery Unit where he signs out. 12.The Collection/Delivery Unit could also make home or office collections and deliveries at the request of the Client.
Initiating Testing to ascertain condition of equipment at the time of clients signing in. Un-coupling of the equipment depending on the type of equipment and degree of suspected fault. Trouble-shooting and diagnostic tests to ascertain true fault of equipment Evaluation of amount charged for the repair (cost estimate) Notification of the Client of the nature of equipment fault, cost of repair charge as well as the amount of time needed for the repair. Sourcing of spare part or electronic component from the store keeper or outside the office complex, depending on the availability or unavailability of the replacement part
7. 8. 9. 10. 11.
Replacement of worn out part with new one. Pre-testing of equipment before final coupling Final coupling of equipment Final testing of equipment Equipment tested ok is certificated by KTEL ERC Tamper-proof sticker and is now ready NOTE: The Tamper-proof sticker guarantees 1. Equipment is tested ok 2. Equipment is under warranty for 1 month after repair service 3. Unauthorized opening of equipment voids warranty
PROCEDURE FOR COLLECTION OF SPARE-PARTS
When the engineer needs spare part for replacement during repair work or training session the following is the stated procedure.
2. The engineer making request fills a triplicate requisition form called Spare Part Requisition Form [form code: KTEL-ERC-SPRF 04] stating clearly what electronic component is needed and the quantity. 3. The filled Spare Part Requisition Form is then taken to the Head of Technical or Head of Admin for counter-signing. A copy of the SPR form stays with the counter-signer (Head of Technical or Head of Admin) 4. The engineer now proceeds to the Store-Keeper who receives the remaining two copies of the SPR form, stamps on them, keeps the original copy and gives the engineer the last duplicate copy as well as the requested spare part or electronic component.
NOTE: This whole process should not take more than 5minutes.
BUDGET &FINANCIAL PLAN
BUDGET OF KTEL ERC(Phase One)
S/N DESCRIPTION OF ITEM TYPE OF ITEM QUANTITY PRICE ESTIMATE (N) 172, 500.00 74, 850.00 25, 000.00 6, 000.00 15, 000.00 20, 000.00 7, 350.00 7, 500.00 5, 000.00 15, 000.00 5, 000.00
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Digital IC Tester Digital Oscilloscope DC Power Station Multi-tester Soldering Pump & Workbench Kit Hand-held IC Remover Logic Probe Smart Tweezers Complete Sets of Screwdrivers (Flat/Star) Air Blower (for cleaning dust from components) Multiple-point Socket
Electronic Electronic Electronic Electronic Electronic Electronic Electronic Electronic Electronic Electronic Electronic
1 1 1 2 1 1 1 1 1 1 2
S/N 12. 13. 14. 15. 16. 17. 18.
DESCRIPTION OF ITEM Stabilizer 5kVA High Voltage Tester ESR Meter Blue Ring Tester Computer Desktop with Printer Desktop Phone Printing of Receipts, Log Books, Client Registration Forms, Stickers, and fliers Accommodation/Furnishing Standby Generator Delivery Van TOTAL
TYPE OF ITEM Electronic Electronic Electronic Electronic Electronic Electronic Administrative
QUANTITY 1 1 1 2 1 1 1
PRICE ESTIMATE (N) 10, 000.00 20, 000.00 25, 000.00 15, 000.00 150, 000.00 25,000.00 50,000.00
19. 20. 21. 22.
Aesthetics Electronic Transportation
1 1 1
900,000.00 100,000.00 700,000.00 2, 348,200
If repair generates sales of N50, 000 daily, then the following hold true: N50 x 5 days = N250, 000 per week N250, 000 x 4 weeks = N1, 000, 000 per month N1, 000, 000 x 12 months = N12, 000, 000 per year This will be taken as an average amount for sales generated from repairs in a year
If the average cost of running the office daily is kept at N5, 000 then the following will hold true: N5, 000 x 5 days = N25, 000 per week N25, 000 x 4 weeks = N100, 000 per month N100, 000 x 12 months = N1, 200, 000 per year This will be taken as the average cost of running the office per year
STAFF SALARIES (Speculative Estimate)
S/N 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Staff Accountant Store-keeper Receptionist Collection/Delivery Office Assistant Head of Admin Head of Finance Computer Engineer Electronics Engineer Software Engineer Research & Design Training Head of Technical Marketing Driver TOTAL Salary (N) 50, 000 30, 000 40, 000 30, 000 25, 000 50, 000 50, 000 40, 000 40, 000 40, 000 50, 000 50, 000 50, 000 50, 000 25, 000 600, 000
Calculating the Overhead-cost
UTILITY BILLS PHCN: N20, 000 per month x 12 months = N240, 000 Security: N22, 000 per month x 12 months =N264, 000 Water bill is included in the accommodation Total =N504, 000 TRANSPORTATION N5, 000 per day x 5 = N25, 000 per week N25, 000 per week x 4 = N100, 000 per month N100, 000 per month x 12 = N1, 200, 000 per year ACCOMMODATION N3, 000, 000 per year
TOILETRIES N500 per week x 4 = N2000 per month N2, 000 per month x 12 = N24, 000 per year STATIONERIES N5, 000 per month x 12 = N60, 000 per year LOGISTICS N2, 500 per week x 4 = N10, 000 per month N10, 000 per month x 12 = N120, 000 per year GRAND TOTAL N12, 108, 000
OVERHEAD COST (Annual)
S/N 1. 2. 3. 4. 5. 6. 7. Expenditure Salary Utility Bills (PHCN) Transportation Accommodation Stationeries Toiletries Logistics TOTAL N5, 000 x 12 months N2, 000 x 12 months N10, 000 x 12 months Rate N600, 000 x 12 months PHCN - N20, 000 x 12 months Security – N22, 000 x 12 months N100, 000 x 12 months Amount (N) 7, 200, 000 240, 000 264, 000 1, 200, 000 3, 000, 000 60, 000 24 , 000 120, 000 12, 108, 000
If KTEL ERC is to shoulder 50% of the overhead cost of running KTEL Technologies, then the following calculations is based on that assumption: Over-head cost for KTEL Technologies = N12, 108, 000 yearly Overhead cost for KTEL ERC is 50% = N12, 108, 000 x 50% = N6, 054, 000 Profit Before Tax (PBT) =N12, 000, 000 minus Overheat cost N12, 000, 000 – N6, 054, 000 = N5, 946, 000 Taxation (TX) will be taken at 5% of total repair sales = N12, 000, 000 x 5% = N600, 000 Profit After Tax (PAT) = PBT – TX = N5, 946, 000 – N600, 000 = N5, 346, 000 Reserve Transferrable (RT) will be taken at 50% of PAT = N5, 346, 000 x 50% = N2, 673, 000 Shareholder Equity (SE) will be taken at 50% of PAT = N5, 346, 000 x 50% = N2, 673, 000
Reserve Transferrable (RT) is the profit realized at the end of the first year RT= N2, 673, 000
TWO YEAR FINANCIAL PROJECTION
(in millions) Net Revenue Overhead Cost Profit Before Taxation Taxation Profit After Taxation Reserve Transferable Shareholder Equity 2010 12, 000, 000 6, 054, 000 5, 946, 000 600, 000 5, 346, 000 2, 673, 000 2, 673, 000 2011 24, 000, 000 12, 108, 000 11, 892, 000 1, 200, 000 10, 692, 000 10, 692, 000 10, 692, 000
EQUIPMENT FOR KTEL ERC
In Electronic Servicing, the acquisition and the appropriate use of the right equipment help in trouble-shooting and diagnosing of faults in house-hold and industrial appliances. Furthermore, the use of modern electronic tools and test equipment saves time and maximizes man-hours; thereby more money is realized in the process. A number of electronic tools and test equipment abound. Electronics Service equipment is broadly grouped into two classes:
Electronic tools: - include all kinds of screw-drivers, soldering kit, cables and connectors, sockets and chargers.
1. Soldering Gun
BGA IC Station
Test equipment: - include equipment used in measuring electronic quantities such
as Voltage (V), Current (A), Resistance (Ω), Capacitance (F), Inductance (L), Power (W), Sound (dB), Light Intensity (Lux)and Temperature (°c) which are the more common quantities. Test equipment is sometimes called Precision Measuring Electronics because of their calibrated panel and their sensitive circuitry.
A few of the more common test equipment are listed below.
1. Digital Multi-meter
2. Digital IC Tester
3. Logic Probe
4. Smart Tweezers
5. Digital Oscilloscope
6. DC Power Supply
7. Blue ESR Tester (Capacitance Meter)
8. High Voltage Probe Tester
10. ELECTRONIC COMPONENTS & SPARE PARTS
S/N 1. 2. 3. Product Electronic Equipment Tools & Spare parts Computer Equipment, Accessories & Spare parts Software Company RS Components NTE inc. HP Microsoft NCH Software Location UK via Lagos office USA USA via Abuja office USA via Abuja Office
NTE inc (US) www.nteinc.com RS Components (UK) www.rs-components.com NEC www.nec.com HP www.hp.com NCH Software www.nchsoftware.com
MODE OF PURCHASE
Purchase of electronic equipment, spare parts or software can be done in the following ways: 1. Direct order via internet (e-purchasing) Payment is done using Master Card or VISA card etc 2. Direct purchase from the manufactures Payment is done physically 3. Purchase through company representative in Nigeria. Payment is done directly or through bank 4. Direct purchase from local market here in Nigeria
ELECTRONIC REPAIR PARTNERS
CONSULTING PARTNERS Jestine Yong (Malaysia) – Electronics repair specialist ISOCAL (UK) – Industrial Electronics repair specialist Test-point (USA) – Industrial Electronics repair specialist Mid-West Electronics (USA) – House-hold Electronics repair Unique Laboratories (Lagos) – Laptop PC Repair Specialist
KTEL ELECTRONIC REPAIR CENTER #4 Moriaja Close, Off Ademola Adetokunbo Crescent, Wuse 2, Abuja, Nigeria +234(80)5455-1750 +234(80)6236-9905 firstname.lastname@example.org email@example.com firstname.lastname@example.org www.kteltechnologies.net