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Revised July, 2009 The Missing Manual

Toastmasters 90210
This Manual
Each club does things slightly differently due to size, location or number of members. In this manual, you can find EXTRA TIPS that apply to Toastmasters 90210. We hope you find it helpful and bring it to the meetings when you are very new. It should help you a great deal.

Meeting Theme:
• Our meetings have themes. The theme is sent with the agenda. • We try to tie the thought, word and joke in with the theme of the meeting.

CC Manual – Competent Communicator
This is “the workbook” – the first 10 speech projects are in this manual. It will help you develop your speaking skills one step at a time. When you finish all of the projects, you are eligible for the Competent Communicator (CC) designation.

Taping Speeches:
As a special benefit to 90210 Members – all speeches are taped on DVD and provided to the speakers after the meeting or once they are formatted. This is FREE. For this benefit to continue, each member should learn to use the camera.

CL Manual – Competent Leader
The Competent Leadership manual features 10 projects, which you complete while serving in various meeting roles and participating in other club activities such as thought for the day, aah counter, etc. A fellow toastmaster will give you feedback on each project, helping you to improve.

♣ This symbol is noted on all roles that can be used for the CL Manual.
Our agenda is sent to the membership each Wednesday. If you have a role, you hit REPLY ALL to confirm. This goes to the Vice-President of Education and the Toastmaster. Evaluators, confirm to General Evaluator, their address is provided in the agenda. The General Evaluator is responsible for evaluator confirmations and substitutions. If you cannot make a role – it is YOUR RESPONSIBILITY to replace yourself. After the agenda has been distributed, the Toastmaster handles all changes and updates the agenda for the meeting.

Inside this Manual:
Joke Thought Word Day Aah Counter Mr Bell Timer Ballot Counter Ice Breaker Evaluator 2 2 3 4 4 5 6 7 8 9 10 11

At Toastmasters 90210 the only formal introductions required are: • • • Speakers provide an introduction to the Toastmaster The Toastmaster provides an introduction to the President All other introductions are informal

General Evaluator

Table Topics Toastmaster

Toastmaster cont. 12

Sample Agenda 13

.do drugstores make the sick walk all the way to the back of the store to get their prescriptions while healthy people can buy cigarettes at the front.. therefore. “Everyone thinks of changing the world.” “Only in America.Mel Brooks “Among those whom I like or admire. I can find no common denominator. but no one thinks of changing himself.” .Leo Tolstoy “Given a choice between two 2 .” -. or a passage from literature. We tie our thought into the theme of the meeting. Comedy is when you walk into an open sewer and die.Toastmasters 90210 Joke of the Day The Joke Master is called on at the beginning of the meeting.. Try not to read your joke – it will not be as funny.. even as though t'were his own.” “Who is the happiest of men? He who values the merits of others. a quote. “Only in America. Please keep it short – no longer than one minute. an original thought.Johann von Goethe Manual prepared by: Janine Burke janineburkebh@yahoo. but among those whom I love... We try to keep our meeting on time and must finish at 8:30 promptly.. It is usually inspirational in nature..” W. Auden Thought of the Day The THOUGHT for the DAY is delivered at the conclusion of the meeting. all of them make me laugh..” we buy hot dogs in packages of ten and buns in packages of eight. It should be NO LONGER THAN ONE MINUTE. check the TIME and please be brief.. We tie our joke into the theme of the meeting. take the one which is funnier. It should be appropriate to a professional group.” “Tragedy is when I cut my finger. H. and in their pleasure takes joy.

Announce the word you have chosen along with its definition and use in a sentence. The word is ………. publicly issued and sold as securities “His body language was outstanding. briefly explain your responsibilities.. capable of or liable to change 2. change-a-ble adj 1. so please consider that fact when choosing a word. jutting outward or upward 4. not yet paid.Toward the end of the meeting I will deliver a report of who used the word and how many times. Print the word in large black letters on 3 pieces of 81/2 “ x 11” sheets of paper.” After the Meeting Remove the word you posted before the meeting began. we provide a word at each meeting to be used during the course of the meeting. give a report of who used the word and how many times it was used. back of the room and on the first desk facing the lectern so members will be able to see it when 3 . and superior to others in the same group or category 2. fellow members. or dealt with 3.. When asked by the General Evaluator.” Manual prepared by: Janine Burke janineburkebh@yahoo. During the Meeting When asked by the Toastmaster. Before the Meeting Choose a word that can be easily used by all during the meeting. resolved. Upon Arrival at Meeting Post your word at the lectern. Toastmasters refer to it as a LECTERN – not a podium. out-stand-ing adj 1. excellent.” • • Keep track of who uses the word.the definition is……and it can be used in a sentence as follows ……………. I have chosen a word to be used as often as possible tonight during the meeting. variable in color to according viewpoint or lighting “His theories were changeable depending on his audience. Example: “Mr/Madam Toastmaster. It should tie into the theme for the meeting.Toastmasters 90210 Word of the Day Why We want to build our vocabularies. We have many members for whom English is their second language. most welcome guests. therefore.

‘um’. “Without any further ado. Make note of all infractions by the President and all 4 . Bell Why A high tech addition to our Toastmasters family is Mr. During the Meeting The Sergeant-at-Arms has an ah counter sheet which will help you greatly.” It is to remind us when we commit common and sometimes unconscious mistakes.” Note: We do not ring Mr. Record your observations of the sheet provided – also keep note of excellent word usage. “Mary needs no introduction. Bell. errors in grammar. into our piggy bank for PARTY FUNDS. ‘you know’. as Ah Counter/Grammarian I will keep track of the use of vocalized pauses or filler words. Begin the moment the meeting is called to order. Manual prepared by: Janine Burke janineburkebh@yahoo. It will never be used if you choose to enact the “Robert Crick Clause. We charge 5 cents per infraction – to a maximum of 50 cents. ‘err’. When asked by the Toastmaster.Toastmasters 90210 ♣ Have another member evaluate your role for your CL manual. pronunciation of words. Bell while speeches are being taped. which are deposited. Mr. ‘so’. I will also note GREAT WORDS and EXPRESSIONS that are used. Ah Counter Why One purpose of Toastmasters is to help members improve their grammar and their use of words. Do not wait until the meeting begins. explain your role. Bell for the evening if you prefer not to be “dinged. The General Evaluator will call for your report nearing the end of the meeting. I will give my report at the end of the meeting. etc. The Ah Counter/Grammarian comments on the use of the English language. word usage and sentence structure. such as ‘ah’. He dings whenever we use “um/ah/you know. Soooo is a filler word – be careful not to replace ah with soooo or long aaaaands.” Then don’t introduce her – this phrase is redundant.” Your Report Keep a tally of all infractions during the meeting. Example: “Mr/Madam Toastmaster.” Please tell whoever has taken charge of Mr. most welcome guests.” is considered a filler phrase. By doing so we notice how often and how easy it is to make those mistakes ourselves. I will also be watching for clichés. Collect the fines. fellow members.

7 minutes ICEBREAKERS 4 6 minutes 2 – 3 minutes 2 minutes BEFORE end of allotted time for the speech 1 minutes BEFORE end of allotted time for the speech At end of allotted time (Speaker must now conclude within 30 seconds to qualify) Evaluations 2 minutes 2 ½ minutes 3 minutes with 30 seconds to conclude.” Before each segment of the meeting. as Timer for the meeting. Continue to hold the card up until the speaker concludes.m. you will be asked to stand and explain the timing rules and the meaning of each card. You do not need to mention the exact times. the Prepared Speeches and Evaluation portions of the program. sharp. It should also be written on the agenda. We begin promptly at 7:00 p.Toastmasters 90210 Timer Role Why One purpose of Toastmasters is to teach us to express our thoughts within a specific time frame. and finish at 8:30 p. RED 1 minute & 15 seconds (with 15 seconds to conclude) SHORTER TABLE TOPICS – to allow for more speakers TIMING GREEN YELLOW 1 minute 15 45 seconds 1 minute seconds Manual prepared by: Janine Burke janineburkebh@yahoo. Example: “Mr/Madam Toastmaster. Sit directly in the middle BACK of the room. unless the speaker has asked you for those details. “There is never enough time. unless you're serving it. SPEECH Table Topics TIMING 1 – 2 minutes GREEN 1 minute YELLOW 1 ½ minutes RED 2 minutes (Speaker must now conclude within 30 seconds to qualify) Prepared Speeches Varies See agenda Generally 5 . I will time Table Topics answers. Each segment of our meeting is timed – as is the meeting as a whole. Our agenda is carefully timed from beginning to end.m. During the Meeting ♣ Have another member evaluate your role for your CL manual. answer if participants qualified. When asked by the Toastmaster. Check if you can operate the stopwatch. I will explain before each section the exact timing rules. fellow members. Timing rules are clearly written on the back of the green card. The Sergeant-at-Arms will give you the stopwatch and the timing cards.” -Malcolm Forbes Upon Arrival at Meeting Check with the Toastmaster to see the specific timing rules for each speaker. The Toastmaster will call upon you to explain your 5 . most welcome guests. Note: Hold each card up so it is clearly seen by the speaker.

Toastmasters 90210 Ballot Counter Why “At Toastmasters we are only competing against ourselves. most welcome guests. as Ballot Counter for the meeting. Collect ballots and notes after the timer has announced each speaker has qualified. Upon Arrival at Meeting Collect folders to gather ballots and ribbons for the awards from the Sergeant-at-Arms. The Ballot Counter collects ballots after each section is concluded. I DO NOT VOTE unless there is a TIE. Manual prepared by: Janine Burke janineburkebh@yahoo. BEST Table Topics 2. Guests are welcome to vote in all categories. which will determine who has been voted best for the evening in each category and deliver the results to the Toastmaster at the end of the meeting. fellow members. BEST Speaker When called upon by the Toastmaster. Make sure each desk has a ballot. Do not comment if it was CLOSE. Example: “Mr/Madam Toastmaster. Make sure each speaker has his or her speaker notes.” Voting is done toward the end of the 3 segments of the meeting. deliver the ribbons and the names of the winners. Count the ballots and write a list of the winners for the Toastmaster in the following order. After the speaking roles are completed. collect the ballots and speaker notes (if applicable). BEST Evaluator 3. After the Meeting Collect unused ballots and return with folders to The Sergeant-at-Arms. I will count the ballots. 1. During the Meeting The Toastmaster will call upon you to explain your function. Distribute speaker notes once they are compiled. I will collect the ballots after each portion of the meeting.” After each portion of the program – once it has been announced if all speakers qualified. the Ballot Counter also collects the Speaker 6 .

To introduce you to your fellow club members Before the Meeting Read your competent communicator manual and see what is expected of your first speech and what the evaluator will be looking for. “What I learned down on the farm.” We SHOULD speak at about 120 – 130 words per minute. give it to the Vice President of Education so the speech can be signed and noted – this ensures your speech will be counted toward your Competent Communicator designation. To begin speaking before an audience 2. When you have completed your speech it is time to turn control of the meeting back to the Toastmaster for the evening. as she delivers her icebreaker speech. It is great if your intro can tie into your speech. Your Evaluator Let the evaluator know what you would like them to pay special attention to – you might be conscious of seeming nervous. and say "Madam/Mr. She wants to tell us how the lessons she learned while growing up on a farm have helped her lead a happy. Complete your 7 . pause . Toastmaster. Provide the Toastmaster with a hard copy of your introduction. Upon Arrival at Meeting – please arrive 15 mins early. shake the Toastmaster’s hand. Write your speech in WORD and you can do a word count – tools – word count in pull down menu. "Madam/Mr.” Please welcome Mary Smith. You may use notes. Toastmaster. or anything else that helps you with your first speech. and return to your seat.Toastmasters 90210 Icebreaker Speech Why The objectives of the icebreaker speech are as follows: 1. well balanced life in a crazy city like Los Angeles. Check in with the Toastmaster so that he/she knows you have arrived. “Mary is giving her icebreaker speech this evening. Find your evaluator and give them your manual for the written evaluation. Once Introduced by the Toastmaster Approach the lectern..and then proceed with your speech. turn to the audience and say.. shake her/his hand. It will help you get an idea of how long to make your speeches. Do not say THANK YOU at the end of your speech. Example. fellow Toastmasters. To help you understand what areas require particular attention in your speaking development (This should be addressed during the evaluation of the speech) 3. Manual prepared by: Janine Burke janineburkebh@yahoo.” Wait at the lectern for the Toastmaster to return. Finally After the evaluator returns you manual. Introduction Send a brief (2-4 sentences) introduction to the Toastmaster. worried about eye contact or one of many things – your evaluator will make special note of these things for you. You have many speeches ahead so please HAVE FUN. and most welcomed guests" (if there are guests in the room) . Toastmasters consider that the audience should thank you for all your hard work.

General Evaluator. Always conclude your evaluation with positive points regarding the speech. return the lectern to the General Evaluator. After the Meeting Return the manual to your speaker.e. It must be noted that the evaluation should be mainly positive and is only the opinion of the evaluator. It is also wonderful practice to improve the evaluators listening and speaking skills. A member should only be evaluated on the speech objectives and the goals for that speech. explain any comments that the speaker might be unclear about. Manual prepared by: Janine Burke janineburkebh@yahoo. For example. We suggest closing with something along the lines of: “We thank you for all of your hard work. keep notes on the speaker’s good points.Toastmasters 90210 This symbol is noted on all roles that can be used for Why Oral Evaluation is where a speaker receives instant feedback for their prepared speech. Members must have completed at least 3 manual speeches to be an evaluator. Mary presented a project from the Competent Communicator Manual this evening – her goal was to Get to the Point.” – it sounds insincere. it is inappropriate to mention body language for a second speech – body language is not covered until much later in the manual. welcome guests and most importantly – (speaker’s name). The Evaluator Before the Meeting After confirming your role to the General Evaluator. The manual provided by the speaker will outline the main points to look for. a few areas for improvements and anything special you may have observed i. Speak to the member you are evaluating. When called to the lectern by the General Evaluator: Example: "Madam/Mr. It lets the speaker know where they are doing well and which areas need improvement. laughter from audience etc. Take her/his manual to note your evaluation. make sure you are clear on the objectives of their speech and what they would like you to look for in particular. Do not finish with “I look forward to your next speech. fellow 8 . During the Meeting – please arrive 15 mins early. or we learned a lot today about your subject of ---“ Upon completion. make certain to contact the speaker to ensure you are clear on the speech objectives and any special areas the speaker may ask you to focus on. Remind the speaker to have his/her speech signed by the Vice-President of Education. Upon Arrival at the Meeting ♣ Have another member evaluate your role for your CL manual.

” During the meeting take notes on all aspects of the meeting – • • • • Did the meeting begin on time? Was proper etiquette used at the lectern? Comment on last minute replacements. During the Meeting When called on by the Toastmaster at the beginning of the meeting – explain your role for the 9 . 1. fellow Toastmasters. and most welcome guests. Ensure each speaker is introduced to their evaluator and has given their manual to their evaluator. At the conclusion of the Evaluations. Once finished. asking for the results from the word master and the ah counter and finally gives a report of the meeting as a whole. Note: The General Evaluator does not evaluate the speakers – this will have been done by the evaluators. Upon Arrival at the Meeting – please arrive 15 mins early. Evaluation comments are from the point of view of the assigned Evaluator only. I will be evaluating the meeting as a whole. ask the timer if all evaluators qualified. and most welcome guests. The General Evaluator facilitates the third portion of the meeting – introducing the evaluators. Toastmaster. as well as conducting the evaluation portion of the meeting. oral evaluations are designed to help speakers recognize their strengths and learn what steps they can take to improve their speaking skills. He/she makes sure each evaluator knows whom they will be evaluating – and how to contact the speaker. Before the Meeting The General Evaluator makes sure all the evaluator roles are filled and confirmed.” Ask the timer for the evaluation guidelines Call the first evaluator to the lectern and mention whom they will be evaluating. and do not speak for the club as a whole. finds replacements. Makes sure all evaluators are present – if not. Example: "Madam/Mr.Toastmasters 90210 The General Evaluator Why The General Evaluator evaluates everything that takes place during the entire meeting – from how the greeter did their job to whether the meeting finished on time. When called to the lectern by the Toastmaster: Example: "Madam/Mr. Toastmaster. Aah counter 2. Did the Toastmaster lead with great energy? ♣ Have another member evaluate your role for your CL manual. Call for a vote. Word for the day Ask the timer to time you for 2 -3 minutes and give your evaluation of the meeting as a whole using the notes you have taken during the meeting. return control of the lectern to the Toastmaster. Manual prepared by: Janine Burke janineburkebh@yahoo. Members must have completed at least 3 manual speeches. The Sergeant-atArms will provide you with a sheet with a guideline of things to look for. fellow Toastmasters. Ask each functionary for his or her report.

How it Works The Table Topics portion of a Toastmasters meeting takes place before the formal “prepared speeches” segment and usually lasts 20 or 30 minutes. as this will help you to remember who to vote for. Note: Ask your question FIRST. ♠ Sit near the front of the room for easy access to the lectern. shake hands and take control of the meeting. ask the timer if all speakers qualified. Keep your eye on the time and ask the Toastmaster to let you know when you should be ready to conclude. Check agenda and members in attendance. Please note the name of each speaker. make your way to the lectern. ” Ask the Timer for the timing guidelines. ♣ Have another member evaluate your role for your CL manual. The Topics Master announces a topic or question and calls on several members. Members with smaller roles. Call for a vote. After asking the last question. timer etc. one at a time. thought. Keep questions brief to save time and to encourage clear understanding. Manual prepared by: Janine Burke janineburkebh@yahoo. they should be called upon first. word. Immediately return control of the lectern to the Toastmaster. The goal of Table Topics is to call on members that do not have roles. By answering brief Table Topics questions. During the Meeting When introduced by the Toastmaster. It is included in the first draft of the meeting agenda. We also learn to listen constructively. and then call on a member to respond. Do not call on guests as they may feel uncomfortable and our goal is to give members first priority. who will present a 1 – 2 minute impromptu response to that question. with no more than a few seconds of preparation.Toastmasters 90210 TABLE TOPICS Why Table Topics provide us the opportunity to practice impromptu speaking. Before the Meeting Prepare 10 – 15 questions relating to the topic you and the Toastmaster have chosen. This is done to ensure all members think of an answer. Note: we have shorter length table topics and longer – you can decide which you would prefer to use – it will depend on the time you have allotted for this section of the program. and to think flexibly. Example: “Table Topics train us to think on our feet. The Topics Master and the Toastmaster decide the theme for the meeting. to be prepared for the unexpected questions that come to us in the real world. Learning to speak extemporaneously helps us in all areas of our lives.00 you ever spent and why? Who has been the most influential person in your life? What customs do you find strange about another country you have visited? If you could change anything about yourself what would it be and why? Upon Arrival at the Meeting – please arrive 15 mins 10 . may be called on once you have asked those without roles. Sample Questions: What would you die for? What is the best $100. Begin by explaining the purpose of Table Topics for the benefit of guests and new members. we learn how to present thoughts clearly and convincingly.

the Speakers and functionaries for any last minute substitutions needed and make all necessary arrangements before the meeting begins. You are responsible for all the confirmations for the meeting – with the exception of the evaluators. Upon Arrival at the Meeting – please arrive 30 mins early.this is for the benefit of new members and guests. Make sure each desk has an agenda. Also bring a hard copy to the meeting. Preside with sincerity and 11 . Confirm each speaker and request: • • • • • Speech title and length Manual and speech number Objective of the speech ♠ Sit near the front of the room for easy access to the lectern. Make sure all substitutions are noted and the Speaker information is added. Members should have completed all or most of Before the Meeting the functionary roles Send the Vice President of Education the theme for the meeting as soon as it is decided. Check with the General Evaluator. Prepare your introduction and send it to the President in advance. The Toastmaster adds this information to the agenda. During the Meeting Receive control from the President. The and at least 3 speeches theme is collaboration between the Toastmaster and the Table Topics Master before becoming the The agenda is sent to the membership each Wednesday.Toastmasters 90210 TOASTMASTER The Toastmaster acts as the genial host and runs the meeting as a whole. Check with the General Evaluator to make sure the evaluator roles are covered. Explain how a typical meeting is divided into three parts . ♣ Have another member evaluate your role for your CL manual. Request an introduction from each speaker. President of Education immediately. Request an introduction from the Speaker. Lead the applause and remind members of the word for the day. Arrive at the meeting at least 20 minutes early. Confirm your role to the Vice Toastmaster. • • • Table Topics Prepared Speeches Evaluations Manual prepared by: Janine Burke janineburkebh@yahoo. rather the role of a host – please keep your opening comments brief – this will allow more time for members to speak. This is not a speaking role. NOTE: Print 35 – 40 agendas to bring to the meeting. The Vice-President of Education will send you the agenda template several days before the meeting. He/she is responsible for all the confirmations – (working with the General Evaluator who ensures all the evaluator roles are covered).

Having familiarized yourself with each speaker’s introduction. Ask for the results of the voting from the ballot counter. BEST Speaker Return control of the meeting to the President. thanking them for a great 12 . • • • • • • General Evaluator Ah Counter/Grammarian Word Master Ballot Counter Timer Camera Operator Introduce the Table Topics Master with enthusiasm – (this is an informal introduction).Toastmasters 90210 TOASTMASTER continued Explain that members and guests will be voting for Best Table Topics Speaker. BEST Evaluator 3. Introduce the functionaries and ask them to stand and explain his/her role to the club. Lead the drum roll. At the conclusion of the prepared speeches ask the timer if each speaker qualified. BEST Table Topics 2. Introduce the General Evaluator – (this is an informal introduction). Best Speaker and Best Evaluator. Ask the timer for timing guidelines before you introduce the speakers. Manual prepared by: Janine Burke janineburkebh@yahoo. Receive control from General Evaluator once he/she is finished. Try not to read introductions if possible. introduce each speaker with energy and warmth. Announce and present awards to the winners in this order: 1. Call for a vote and ask the ballot counter to collect the votes and the speaker notes. Allow one minute for speaker notes between each speech – ask the timer to give you a heads-up. It can be fun to tie his/her introduction into the meeting theme.

Rino St.Ziba Ghassemi Stacey Young .Justin Demko Cynthia Levy . A Primer Obj: CC #2 Organize your speech Time: 5-7 Minutes Rino St. Objective To tell a folktale.Mark D'Anna Malcolm Jackson Michi Guzman Mila Orgiyvsky Janine Burke Janine Burke Eno Inwek Janine Burke Robert Crick Manual prepared by: Janine Burke janineburkebh@yahoo.VP of Education Joke of the Day President introduces Toastmaster Toastmaster introduces functionaries: General Evaluator Ah Counter/Grammarian Word Master Timer Ballot Counter Camera Operator Toastmaster introduces Table Topics Master Timing Rules TABLE TOPICS SESSION Timer’s Report & Call to Vote for “Best Table Topics” Table Topics Master returns control to Toastmaster Timing Rules for PREPARED SPEECHES SPEAKER #1 SPEAKER Rosanne Rabito Maria Quiachon Janine Burke Robert Crick Carlitos Dosouto Janine Burke Mila Orgiyvsky Malcolm Jackson Michi Guzman Maria Quiachon Ann Hastings David Johnson Mou Chatterjee Maria Quiachon 7:14 7:15 7:16 7:19 7:30 Janine Burke 1 minute for speaker notes SPEAKER #2 1 minute for speaker notes SPEAKER #3 1 minute for speaker notes SPEAKER #4 8:02 8:03 8:04 8:07 8:10 8:13 8:16 8:18 8:21 8:22 8:24 8:25 8:27 8:30 1 minute for speaker notes Timer’s Report & Call to Vote for “Best Speaker” Toastmaster introduces the General Evaluator Timing Rules for EVALUATIONS EVALUATOR #1 EVALUATOR #2 EVALUATOR #3 EVALUATOR #4 Timer’s Report & Call to Vote for “Best Evaluator” Ah Counter/Grammarian Report Word Master Report Meeting Evaluation (2-3 Minutes) General Evaluator returns control to Toastmaster Toastmaster Presents Awards Toastmaster returns control to President Thought of the Day President’s Wrap Up VP of Education Sign Up Report MEETING ADJOURNED Member mixer 15 minutes Maria Quiachon Ziba Ghassemi Title: Design Matters Obj: ICEBREAKER!!! Time: 4 – 6 mins Justin Demko Title: Horse Back Riding. Paule Title: Habituation vs Sensitization in Public Speaking Obj: CC # 5 Your Body Speaks Time: 5-7 Minutes Mark D'Anna Title: “My Celebrated Trip” Obj: # 1 Storytelling manual. Paule Fred Smith.TOASTMASTERS 90210 SAMPLE AGENDA Theme: Ego TIME 7:00 7:00 7:00 EVENT Greeter Call to Order – Sergeant at Arms President’s Welcome. Club Business and Guest Intros Sign-Up Sheet . Time: 7-9 Minutes Speakers please have VicePresident of Education sign your manuals Mila Orgiyvsky Maria Quiachon CARLITOS Dosouto .com 13 .