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QMS Implementation – A shift to Process Management
Recently, there has been a gradual but noticeable paradigm shift in the quality field. Now the organizations are beginning to realize that the only way to understand how an organization operates, and thus to improve its performance, is by discussing and assessing quality in the context of business process. Now the organizations are realizing that all the work in an organization is accomplished by the execution of business processes. Therefore, the quality of a product is largely dictated by the capability of the process used to produce it. That is, a high-quality process will deliver a high quality output. This realization has led to a shift in management style from department or function management to a process management. Consequently, process management and process improvement often are used synonymously with quality management and quality improvement, respectively. Due to this paradigm shift in the quantity profession, the task of establishing a QMS is viewed fundamentally as the establishment of the necessary infrastructure to manage and continuously improve an organization process. Such a process management infrastructure comprises the organization’s process assets. Additionally process assets include tools, methods, resources, employee competencies, templates, forms, standards, and other such documents that are necessary to support the execution of the organization’s defined processes. Once personnel start executing the process in the defined QMS, the documents and records produced serve as evidence of use the QMS.
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LINK TO PREVIOUS ARTICLES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Quality and ISO/TS 16949 10 useful tips for collaborative discussions with individual customers or prospects Integrated Management Systems QMS Implementation Road Map Barriers and Challenges to Success in Quality Management Good Requirements Specification - How to obtain it? Achieving Quality: Managing Error Comparison of Deming's Points to Traditional Western Management DMAIC: A five-step program Six Sigma style Top Quality Gurus Importance of Documenting a Quality Management System Understanding Correction, Corrective Action and Preventive Action Why Quality Is Still an Exclusive Concept and What Is the Remedy? 3 Ms. | 5 Why’s. | 5 Ss. | 6 Ms. | 7 Wastes. | 8D. Elements of resistance to Quality Management 15 Inspirational Steve Jobs Quotes Misconceptions about the ISO 9000 family Philip B. Crosby: Four Absolutes of Quality Management and 14-Step Quality Improvement Plan 19. Benefits of Implementing a QMS 20. IS TQM A TOTAL SOLUTION? 21. ISO List 22. Twelve Obstacles to Implementing Quality 23. Quality Control Tools 24. PDCA Cycle 25. Quality management system - Summary of requirements 26. Difference between Quality Assurance and Quality Control 27. What is ISO 9000? 28. Quality Glossary – A to Z 29. The Quality Control Audit - By Kaoru Ishikwa 30. The eight principles of quality management 31. Executive Summary of the 14 Toyota Way Principles 32. Toyota Production System FOR SUGGESTIONS & FEEDBACK CONTACT ME AT ER.ZAID.2004@GMAIL.COM
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