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Air Source Heat Pumps BWarm & BCool2 units

Technical Manual

TEV LTD, ARMYTAGE ROAD, BRIGHOUSE, WEST YORKSHIRE, HD6 1QF. TEL: + 44 (0) 1484 405605 FAX: +44 (0) 1484 405620 EMAIL: sales@heatking.co.uk WEB: www.heatking.co.uk
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CONTENTS CE Declaration of Conformity. General, Part numbers, Kits & Accessories Spares Warranty & Technical Data Electrical and Sound Levels. Duty & COP Data. Controls, Application Guidelines and Radiator Systems. Drying out a building, Zones, Underfloor Systems & Pipework. Cool / Heat Systems. Parallel Heatking Systems Installation & Dimensions / Positioning. Electrical Connections & Commissioning. Alarms & Fault Finding. Exploded View Wiring Diagrams User Guide Service & Maintenance

PAGE 2 3 4 5 6 7 - 14 14 - 16 17 18 19 20 - 21 22 23 – 24 25 25 – 26 27 28

DECLARATION OF CONFORMITY

Heatking BWarm heat pumps have been designed, tested and approved in accordance with BS EN 14511 2004. All BWarm Heatking air source heatpumps are fully tested before leaving the factory and comply with all current EC directives. Relevant EC Council Directives: Machinery Directive (98/37/EC) EMC Directive (89/336/EEC in the versions 93/68/EEC) Low Voltage Directive (73/23/EEC in the version 93/68/EEC) EN 292-1:1991, EN 292-2:1991, EN 294:1992, EN 349:1993, EN 550141:2000, EN 55014-2:1997, EN 60335-1:2002, EN 60335-2-40:2003, EN 61000-3:1995 BS EN 14511-Pts 1 to 4:2004, EN378:2000, BS848-5:1999

Applied harmonised standards:

Basis of self attestation:

BS EN ISO 9001:2000 BSI registered firm certificate no. FM671

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preventing water dripping from the unit. 8000 & 9000i) Anti-Vib Floor Mount (12000 & 13000i) Flexible Pipe Thermal store Cylinder 215lt Thermal store Cylinder 255lt Thermal store Cylinder 305lt Buffer Tank 80lt Buffer Tank 200lt Buffer Tank 300lt Flow Switch Optional Wall Control UC2 PART NUMBER 70400434 70400411 70400435 70400422 70400454 70400455 70400456 70400630 70400457 70400458 70400459 70400448 FFO Variable Setpoint Fixed Setpoints 35°C & 50°C Sound Attenuation (6000) Sound Attenuation (8000) Sound Attenuation (12000 & 13000i) PART NUMBER 70400429 70400433 70400430 70400431 70400432 The following accessories are available to order: • Wall mounting brackets: Brackets are supplied complete with anti-vibration mounts to allow the heat pump to be mounted on a wall at high or low level. Bcool2 13000i 1ph Bcool2 13000i 3ph The BCool2 (i) series are as standard BCool2 units but use advanced compressor technology. which allows water temperatures of 60°C to be achieved. 3/28 70408043-11 . 13000i) PART NUMBER 70400416 70400417 70400420 70400425 70400419 70400421 70400412 70400492 70400493 70400428 70400407 70400408 70400427 KITS Fixed Setpoints 35°C & 50°C Anti-Vib Floor Mount (6000. • 2kW Boost Heater: The boost heater is used to supplement the Heatking in lower ambient conditions to meet the heating demands of the building.GENERAL UNIT BWarm 6000 1ph BWarm 6000 3ph BWarm 8000 1ph BWarm 8000 3ph BWarm 9000i 1ph BWarm 9000i 3ph BWarm 12000 1ph BWarm 12000 3ph UNIT Bcool2 6000 1ph Bcool2 6000 3ph Bcool2 8000 1ph Bcool2 8000 3ph Bcool2 9000i 1ph Bcool2 9000i 3ph Bcool2 12000 1ph Bcool2 12000 3ph The Standard Bwarm series of units are designed to provide comfort heating by extracting heat from the outside air at temperatures as low as –20C and allowing water to be heated to 50°C BCool2 range of units are based upon the standard range but incorporate a reverse cycle to provide cooling as well as heating BWarm 13000i 1ph BWarm 13000i 3ph The BWarm (i) series are as standard but use advanced compressor technology. 12000. • Condensate drain tray: for fitting beneath a wall mounted unit to collect and drain away condensate. which allows water temperatures of 60°C to be achieved. • Ambient Stat Kit: The digital stat kit is used to control the Boost Heater through user settable parameters. PART NUMBERS DESCRIPTION BWarm 6000 1ph BWarm 6000 3ph BWarm 8000 1ph BWarm 8000 3ph BWarm 9000i 1ph BWarm 9000i 3ph BWarm 12000 1ph BWarm 12000 3ph BWarm 13000i 1ph BWarm 13000i 3ph PART NUMBERS 70400020 70400021 70400032 70400033 70400078 70400079 70400034 70400035 70400036 70400037 DESCRIPTION Bcool2 6000 1ph Bcool2 6000 3ph Bcool2 8000 1ph Bcool2 8000 3ph Bcool2 9000i 1ph Bcool2 9000i 3ph Bcool2 12000 1ph Bcool2 12000 3ph Bcool2 13000i 1ph Bcool2 13000i 3ph PART NUMBERS 70400038 70400039 70400042 70400043 70400080 70400081 70400044 70400045 70400046 70400047 KITS KITS Wall Brackets (6000) Wall Brackets (8000/9000i) Wall Brackets (12000 & 13000i) Condensate Drain Tray (6000) Condensate Drain Tray (8000/9000i) Condensate Drain Tray (12000 & 13000i) 2 kW Boost Heater Digital Stat WPP PCB 2 kW Boost Heater + Digital Stat WPP PCB Variable Setpoints Enclosure (floor mounted) (6000) Enclosure (wall mounted) (6000) Enclosure (8000. 9000i.

70400460S 70400461S 70400462S 70400481S 70400463S 70400464S 70401120S 70401127S 70400465S 70400414S 70400466S 70401263S 70400467S 70401309S 70400224S 70401310S 70401068S 70401053S 70400484S 70400468S 70401314S 70401052S 70400469S 70400470S 70401019S 70400307S 70400151S 70401307S 70400483S 70400471S 70400472S 70400473S 70400479S 70400480S 70400481S 70400475S 70400476S 70400477S 70400482S 70405002S 70401080S 6000 • 8000 • 9000i • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • x2 • • • • • x2 • • • • • • • • • • • • • • • • • • • • • • • • 12000 13000i • • • • • • • 4/28 70408043-11 .15Amp Fuse (Control Circuit non EEV) (pack of 10) PRESSURE SWITCHES High Pressure Switch (Auto reset) Low Pressure Switch (refrigeration / water) (Auto reset) PUMPS Water Pump MISCELLANEOUS Perspex Controller Window Torx Key PART No.SPARES 704 SERIES UNITS COMPRESSORS JACKETS Compressor Jacket (Single or 3 Phase) Compressor Jacket (Single or 3 Phase) COMPRESSOR RUN CAPACITORS 40µF Capacitor (1 Phase) 45µF Capacitor (1 Phase) 50µF Capacitor (1 Phase) 60µF Capacitor (1 Phase) COMPRESSOR SOFT STARTERS Soft Starter (25Amp) Soft Starter (32Amp) CONTACTORS Contactor (3Ph Only) FAN MOTORS Fan & Motor Assembly (Replaces Black assembly) Fan & Motor Assembly Fan & Motor Assembly FAN MOTOR CAPACITOR 5µF Capacitor CONTROLS µC2 Controller GP Timer PCB (All Units) Electronic Expansion Valve Driver Fan Speed Control (for µC2 Controller) Timer (De-frost) Reversing Valve Solenoid 240V Reversing Valve Solenoid 24V Pressure Transducer 24v Transformer 25 Amp Isolator 32 Amp Isolator SENSORS Temperature Sensor (Supply Water) Super Heat Sensor (EVD Driver) Return Water Sensor Defrost Sensor FUSES / MCBs 1.6 Amp Fuse EVD Circuit 2 Amp Fuse Control Circuit 25 Amp MCB (Single Pole) 32 Amp MCB (Single Pole) 10 Amp MCB (3Ph only) (Triple Pole) 16 Amp MCB (3Ph only) (Triple Pole) 400Amp Fuse (Controller Circuit EVD) (pack of 10) 3.

Providing heat by extracting energy from the air.12 11.26/4.22 = 2. either wall or floor mounted. Units are designed for long life and safe operation.83 2900 (max) 220 12000 units 173Kg R407C 6800gms 7 Litres 30 l/m 170watts 10°C 45°C -20°C +35°C 11. ensuring optimum operation at all times.33/2.40 = 3.70/3.7.2/3.90 = 4.40 = 2.60/2.32 = 3. The heat pumps are designed primarily for space heating but can.46/2. The heat pumps sits outside.65/2.15/2.48 = 3.99 = 3.97 = 2. The warranty card supplied with the heatpump must be completed and returned to TEV Ltd.94 = 3.40 = 3.75/2.98 3700 (max) 260 *Operating point to BS EN 14511-2:2004.39 5.04 5.00/3. an electric supply and a thermostat/timeclock. Heat pumps are particularly effective in well insulated buildings with minimal heat loss.1 5.75/4.75/4. 12kW & 13kW.39 5. An additional boost heater (such as an immersion heater) is required to raise the DHW temperature as required. 8kW.55 = 3.88 = 2.47 11. Power input shown without water pump.55 = 3.9/4.80/2. Performance characteristics apply to a new unit with clean heat exchanges..82 = 3.37 = 2.92/1.10.15/2. 5/28 70408043-11 . biodegradable refrigerant.74 = 2.30/1.40 2900 (max) 220 8000 units 110Kg R407C 3500gms 3 Litres 20 l/m 85watts 10°C 45°C -20°C +35°C 8.98 3700 (max) 260 13000i units 178Kg R407C 6800gms 7 Litres 35 l/m 170watts 10°C 60°C -20°C +35°C 11. The above warranty statement does not affect your statutory rights.9 5.70/1.35/2.37 = 2. All heat pumps leave the factory fully programmed and tested.63 8.6/2. and 55°C from ambient temperature between -16°C and -20°C).9/4.3/3.4 5.11 & 12 for performance details at different conditions) Min water temperature can be reduced as long as the system is dosed with correct anti-freeze and the anti-freeze set point is lowered to suit. The Heatking ASHP’s are specifically designed to operate with low temperature heating systems.2 8.12 11.16 = 2. providing that the installation and any warranty work is carried out to a satisfactory standard by Installers and Service personnel accredited by the Company.82 9. (See pages 5.3 10.72 4.8 4. and have various safety features fitted to the unit. There are 5 sizes of unit.3 6. non-flammable.56 = 3.9 5. Designed to operate in outdoor temperatures of between -20°C and +30°C (6000 units).8/2.32 = 3.75/2.10 10.70/2.2/3. The unit contains a CFC free.9. with the addition of a cylinder can be used to provide pre-heating of up to 50°C (60°C 9000i & 13000i) for domestic hot water systems.05/1. and 45°C from ambient temperature between -16°C and -20°C (9000i & 13000i unit will generate 60°C from ambient temperatures down to -15°C.00 = 4. and +35°C (8000/9000i/12000/13000i units) the heat pumps are fitted with a weather compensation system and current limiter.6 13.30/2.30 12.6 7. NOTE:.27 8.00 7.19 = 2.40 = 3. The warranty will be invalid if the heatpump is found to have been tampered with. The heatpump has a 2 years parts and labour warranty*. with radiator temperatures of 50°C and underfloor temperatures of 35°C and above. fully contained within the unit.4 9. only requiring connection to a suitable wet heating system. For additional performance information see page 5.66 8.89 = 3. Heat pumps are also well suited to operating in conjunction with other environmentally friendly systems such as solar energy for DHW.27 8. The BWarm will supply water at 50°C from ambient temperatures down to -15°C.70/3.83 2900 (max) 220 9000i units 115Kg R407C 3500gms 3 Litres 25 l/m 85watts 10°C 60°C -20°C +35°C 9.22 = 2.Tests carried out at -15°C for MCS Certification Heatking heat pumps are designed for ease of installation and operation.39 5.7 11.70/1.80 = 3. Heatking BWarm air source heat pumps (ASHP) are designed to provide comfort heating by extracting heat from the outside air at temperatures as low as –20C.79 = 2.00 = 3.8.47 = 2.88 = 2.13 = 2.WARRANTY The air source heatpump is sold subject to the Company’s terms and conditions in force at the time of sale.3 12.93 = 2.1 9.16 = 2.10/2.0/3.57 = 3.10/2.60/2. thus causing minimal TECHNICAL DATA disruption to the householder.82 9.66 8. Heatking BWarm ASHP’s are available for connection to 1 phase or 3 phase electric supplies. *Subject to manufacturer’s recommended annual inspection Heat Pumps .0 9.84 = 2.74 = 2.47 = 2. This combination provides a very energy efficient alternative heating system with Coefficients of Performance up to 4. Capacity should be adjusted by 10% for defrost when considering seasonal efficiencies.0/3.3. Please contact Technical services for details.65/2.93 = 2. Unit Weight (unpacked) Refrigerant Type Refrigerant Charge Weight Water Capacity Pump Delivery Pump Min Return Water Max Return Water Minimum Operating Ambient Temperature (Tested at -15°C for MCS Certification) Maximum Operating Ambient Temperature Heat Output/Input=cop 7db/6wb°C @ 30-35°C kW Heat Output/Input=cop 2db/1wb°C @ 30-35°C* kW Heat Output/Input=cop 7db/6wb°C @ 40-45°C kW Heat Output/Input=cop 2db/1wb°C @ 40-45°C* kW Cool Output/Input=eer 27°C @ 7-12°C kW Cool Output/Input=eer 27°C @ 18-23°C kW Cool Output/Input=eer 35°C @ 7-12°C kW Cool Output/Input=eer 35°C @ 18-23°C kW Air volume m³/h Fan rating W 6000 units 87Kg R407C 1700gms 2 Litres 15 l/m 85watts 10°C 45°C -20°C +30°C 5.75/2. The preprogrammed controller monitors the operation of the heat pump and all alarm conditions. especially in retrofit situations.60 5.30 = 2.6. the 6000/8000/9000i/12000/13000i providing nominal heating duties of 6kW.26/4.70/2.47 11.32/2.64 = 3. using the latest scroll compressor technology and sophisticated pre-programmed controls.

8 dBA 70.2 84.5 34.3 A/Ph 6 A/Ph 10 A/Ph 16 A/Ph 40 A/Ph 3ph 380 .5 67.3 58.2 52.0 62.5 Amps 25 Amps 32 Amps 76 Amps 9000i units Supply Voltage Starting Current Normal Operating Current Maximum Operating Current Fitted Compressor Protection (D motor rated MCB) Recommended Supply Protection (D motor rated MCB) Locked Rotor Current 1ph 220 .0 40.240v 50hz 24 Amps 13.6 38.2 33.2 59.0 63.1 46.0 47.4 A/Ph 5 A/Ph 10 A/Ph 16 A/Ph 26 A/Ph SOUND LEVELS Unit 6000 8000 9000i 12000 13000i 6000 (with attenuation FFO) 8000 (with attenuation FFO) 9000i (with attenuation FFO) 12000 (with attenuation FFO) 13000i (with attenuation FFO) Unit 6000 8000 9000i 12000 13000i 6000 (with attenuation FFO) 8000 (with attenuation FFO) 9000i (with attenuation FFO) 12000 (with attenuation FFO) 13000i (with attenuation FFO) 125 75.1 250 70.2 2000 41.6 40.0 43.3 46.7 41.1 1000 47.8 56.7 51.6 30.3 58.420v 50hz 34 Amps 6.5 34.5 29.5 31.3 73.3 49.7 69.8 36.8 55.5 69.0 72.5 Amps 18.2 51.2 49.9 Amps 25 Amps 32 Amps 97 Amps 12000 units Supply Voltage Starting Current Normal Operating Current Maximum Operating Current Fitted Compressor Protection (D motor rated MCB) Recommended Supply Protection (D motor rated MCB) Locked Rotor Current 1ph 220 .240v 50hz 33 Amps 19 Amps 30 Amps 32 Amps 40 Amps 160 Amps 3ph 380 .2 57.7 68.7 63.8 64.3 59.2 45.0 4000 36.1 8000 50.5 A/Ph 10 A/Ph 16 A/Ph 20 A/Ph 64 A/Ph 3ph 380 .6 61.3 45.4 45.1 80.5 A/Ph 11 A/Ph 16 A/Ph 20 A/Ph 51.7 Amps 14.6 Sound Power 125 57.5 70.8 46.3 dBA 52.8 63.3 A/Ph 7 A/Ph 10 A/Ph 16 A/Ph 32 A/Ph 3ph 380 .1 54.8 36.7 500 67.5 65.6 8000 32.3.2 66.4 52.7 2000 59.420v 50hz 34 Amps 6.6 59.240v 50hz 26 Amps 13.3 54.9 67.1 44.1 48.4 77.8 70.1 49.1 64.0 50.7 40.420v 50hz 29 A/Ph 4.7 31.6 1000 65.6 250 53.240v 50hz 20 Amps 10.6 54.7 48.8 36.ELECTRICAL 6000 units Supply Voltage Starting Current Normal Operating Current Maximum Operating Current Fitted Compressor Protection (D motor rated MCB) Recommended Supply Protection (D motor rated MCB) Locked Rotor Current 1ph 220 .3 72.1 NR 48 51 47 55 54 44 45 44 47 47 Sound Pressure (SPL) Sound Pressure figures taken at 3metres using a floor standing unit with no other reflective surfaces Test Method – BS EN ISO 3744:1995 as required by BS EN 12102:2008 and BS EN 14511-4:2007 6.0 52.2 47.8 67.4 45.7 62.420v 50hz 29 A/Ph 4.2 48.6 63.5 54.9 69.5 58.6 28.2 44.3 62.0 49.6 37.6 72.0 52.8 67.3 54.9 59.3 41.7 64.2 48.240v 50hz 31 Amps 19 Amps 25 Amps 32 Amps 40 Amps 108 Amps 13000i units Supply Voltage Starting Current Normal Operating Current Maximum Operating Current Fitted Compressor Protection (D motor rated MCB) Recommended Supply Protection (D motor rated MCB) Locked Rotor Current 1ph 220 .5 A/Ph 3ph 380 .8 76. The octave sound levels shown are flat without weighting.6 46.1 62.6 46.0 53.6 81.3 65.6 31.2 80.7 30.7 67.5 Amps 20.5 46.9 27.1 63.5 53.0 70.6 79.9 74.8 53.4 57.4 49.0 72.8 75.7 30.9 67.5 4000 54.3 65.8 48.4 45.8 47.5 Amps 25 Amps 32 Amps 58 Amps 8000 units Supply Voltage Starting Current Normal Operating Current Maximum Operating Current Fitted Compressor Protection (D motor rated MCB) Recommended Supply Protection (D motor rated MCB) Locked Rotor Current 1ph 220 .1 54.1 48.5 57.420v 50hz 18 A/Ph 3.8 59.5 36.5 26.3 52.9 52.5 76.9 62.8 54.3 64.3 50.1 58. 6/28 70408043-11 .1 56.5 76.2.1 63.8 76.3 50.5 59.7 63.2 500 50.6 71.8 79.3 53.0 41.

00 Duty 6.00 5.00 1.00 4.00 COP 3.00 25°C 7. 9000i.50 3.50 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C 7/28 70408043-11 .00 3.00 -15 -10 -5 0 5 10 15 20 Ambient 30°C 35°C 40°C 45°C 50°C Bwarm 6000 COP 5.00 2. 12000 & 13000i (There will be varying effects due to defrost at different humidity please contact technical services for more information) Bwarm 6000 Duty 8.50 2.50 4. 8000.00 4.DUTY AND COP DATA FOR BWarm 6000.

50 -15 -10 -5 0 5 10 15 20 25°C 30°C 35°C 40°C 45°C 50°C COP Ambient 8/28 70408043-11 .00 3.50 2.50 5.50 3.00 2.50 4.Bwarm 8000 Duty 11 10 9 Duty 8 7 6 5 4 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C Bwarm 8000 COP 5.00 1.00 4.

00 4.Bwarm 9000i Duty 12.00 5.00 11.00 Duty 9.50 3.50 4.50 1.50 2.50 5.00 3.00 4.00 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C 55°C 60°C COP 9/28 70408043-11 .00 8.00 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C 55°C 60°C Bwarm 9000i COP 5.00 1.00 2.00 10.00 6.00 7.

00 5.50 3.00 2.00 1.50 5.50 -15 -10 -5 0 5 10 15 20 25°C 30°C 35°C 40°C 45°C 50°C COP Ambient 10/28 70408043-11 .Bwarm 12000 Duty 17 16 15 14 13 12 11 10 9 8 7 6 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C Duty Bwarm 12000 COP 6.50 4.00 4.00 3.50 2.

00 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C 55°C 60°C 11/28 70408043-11 .00 15.00 2.50 2.50 3.00 -15 -10 -5 0 5 10 15 20 Ambient 25°C 30°C 35°C 40°C 45°C 50°C 55°C 60°C Duty Bwarm 13000i COP 5.00 COP 3.00 14.00 11.50 4.Bwarm 13000i Duty 17.00 9.00 13.00 16.00 10.00 12.00 4.00 8.

00 5.00 2.00 3. 8000.50 COP 2. 9000i & 12000 units.50 4.COOLING DUTY AND COP DATA FOR BCool2 6000.00 20 25 30 35 Ambient 40 45 18 15 10 7 Bcool2 6000. Cooling Duty vs Ambient at Various Water Temperatures 6.50 Duty 5.50 20 25 30 35 Ambient 40 45 18 15 10 7 12/28 70408043-11 .50 1. Bcool2 6000. Cooling COP vs Ambient at Various Water Temperatures 3.00 1.00 4.

5 9 8. Cooling COP vs Ambient at Various Water Temperatures 4.5 8 7.50 COP 3.50 20 25 30 35 40 45 Ambient 18 15 10 7 13/28 70408043-11 .5 7 6.00 3.5 6 5.00 2.Bcool2 8000/9000i. Cooling Duty vs Ambient at Various Water Temperatures 9.5 5 20 25 30 Ambient 35 40 45 Duty 18 15 10 7 Bcool2 8000/9000i.50 2.00 1.

40 20 25 30 35 40 45 Ambient 18 15 10 7 COP CONTROLS Each BWarm heat pump is fitted with a microprocessor controller. 70408043-11 .00 10.50 20 25 30 35 40 45 Ambient 18 15 10 7 Duty Bcool2 12000/13000i.20 2.80 1. simplifying installation. The microprocessor in the heat pump controls the following key functions: • Water temperature: the heat pump is controlled on return water temperature.50 11. There is a requirement for additional external controls for the system to operate.50 10. (TEV Ltd recommends the system is controlled by a programmer and temperature control).00 11.00 7. Whatever controls are used the heat pump itself simply 14/28 requires a 230V signal to switch on when there is a demand for heating. Cooling Duty vs Ambient at Various Water Temperatures 12.80 2. Once the water temperature reaches set point the unit will switch off until the water temperature falls to 3° below set point.50 8. The controller can be programmed for use with either radiator heating or underfloor heating.00 2.Bcool2 12000/13000i.50 9.60 1.00 1.60 2.40 2. factory set. Cooling COP vs Ambient at Various Water Temperatures 3.00 9.00 8.

A supplementary pump. This will not normally happen during a power cut or when starting in normal operating conditions. 6000 Unit @ 15l/Min 8000 Unit @ 20l/Min 9000i Unit @ 25l/Min o Water system pressure switch: The unit will switch off if the system water pressure falls below preset levels. this is a normal part of the operation and should not cause any concern to the user. capable of providing the minimum required flow rate to a system with a total pressure drop not exceeding 37kPa. Weather compensation: As the outside temperature rises the controller automatically adjusts the set point to maintain a balance between the outdoor temperature and the heating water temperature required. To do this the controller reverses the flow of refrigerant. These include. Current surge protection: both mains and control circuits are protected by individual MCB’s that will trip should there be an electrical problem. preset as standard for underfloor systems. combined with a preprogrammed set point and time differential. frost will form on the finned heat exchanger on the back of the unit. to switch the unit on and off within the preset parameters. Weather compensation should not be activated when the heat pump is used for Domestic Hot Water unless a Variable (or fixed) set point kit is fitted. in series with the unit pump. o Pressure switches: high pressure and lowpressure switches are fitted to the refrigeration circuit to switch off the system if the minimum and maximum parameters are exceeded. o o • o • o Critical alarm: an alarm that shuts down the unit if there is a critical fault such as the tripping of one of the protective devices listed above. Indication: non-critical alarms will be displayed on the controller but will not switch off the unit. Start current limiter: a soft start device is incorporated. as the temperature falls the fan speeds up to maintain the unit performance. instigates a de-frost. The fan is connected to a fan speed controller to modulate the fan speed according to the outside temperature. The switches re-set automatically when conditions have stabilised. • 15/28 70408043-11 . This is not standard on any units & requires a kit to activate. passing hot gas through the heat exchanger and melting the frost.• De-frost: in periods of cold weather with high relative humidity. This is normal and not a cause for concern. Alarms: the microprocessor controller is programmed with a number of alarms. o • 12000 Unit @ 30l/Min 13000i Unit @ 35l/Min • Fan: a single axial fan with external rotor motor is used to provide the necessary airflow across the unit. This facility is not available with underfloor systems as the minimum coolant operating temperature is 35°C. A sensor is fitted inside the heat pump that. Temperature sensors: fitted to the flow and return of the wet system. reducing the peak starting current to between 30 and 50 Amps. to provide the correct level of heating. may be required if the system pressure drop exceeds the maximum specified for the unit. A list of the main alarms can be seen on pages 23-24. At this time there may be water vapour rising from the heat pump as the frost melts. There are two types of alarm. Water pump: a 3 speed pump is fitted to all units. Protection: a number of protective devices are fitted to the unit and monitored by the microprocessor.

A minimum pipe diameter of 15mm should be used on any single part of the system with the flow and return headers sized according to the system requirements. Room Stat Twin Channel Time Switch Fill piont Dirt Separator Flexible Hoses Automatic By Pass Water pressure gauage 3. Pipe work must be sized to ensure that each part of the circuit has sufficient circulation to deliver the rated heat output. This assessment should take into account any alterations to the building and additional insulation added since the original system was installed. used by radiator manufacturers for providing selection data. either radiators or underfloor system. Note: BWarm heat pumps should not be connected to an existing system that uses microbore piping (unless an additional pump is added) as the pressure drop of the pipe work will cause a significant reduction in heating water flow. Where higher temperatures may be required for the elderly or infirm. If it is being connected to an existing radiator system determine if the radiators are of an acceptable size for use with low temperature 50°C (60°C 9000i/13000i) heating. Take into account any special needs of the frail or elderly. A safety (pressure relief) valve should also be fitted. Radiators should be sized to heat the room. Convector radiators are also a good option. reducing the effectiveness of the heat pump and possibly causing it to fail. Severe pressure drops and low flow will result in reduced performance and possible nuisance tripping of the heat pump. As a guideline a design temperature of 21°C throughout and 22°C in the bathroom should give a good result. To ensure adequate water flow to the heat pump the radiators in the room with the thermostat should be left open without TRV’s. The BWarm 6000.96 applied.APPLICATION GUIDELINES Heatking BWarm heat pumps are designed to provide low temperature heating to well insulated buildings.Bar pressure Relief Valve SOV1 DHW Supply Immersion Heater Timer 22mm Isolation Valves SOV2 Immersion Heater Cylinder Timer Stat Typical radiator system with reverse return 2kW Boost Heater HE . It will be necessary to use the immersion heater in the domestic hot water cylinder to raise the stored water temperature from the maximum the heat pump can achieve to 65 deg c. System design BWarm heat pumps are designed to be part of a fully pumped pressurised system. An external design temperature suitable for the area should be used to calculate heat loss. In addition a by pass should be fitted in the system to prevent loss of flow which could result in the heat pump cycling on and off more regularly than it should due to the reduced temperature drop caused by too little heat transfer. Priority Heating Wiring Plan (see fact sheet 1 available from technical services) Important When using a heat pump to provide domestic hot water it is important to take into account the lower flow temperatures produced by the ASHP. the heat pump is fitted with a 3 speed pump and requires a suitably sized diaphragm expansion vessel (to BS4814) automatic air bleed. This should be checked with the radiator manufacturer or distributor. Ideally the heat pump should be installed as part of a full replacement system. The most efficient method of connecting the radiators to the main pipe work is to the top and bottom tapping’s. Heating requirements Discuss the heating requirements with the client and determine the best solution for the building. use 23°C throughout. Heat Loss calculations BS 5449 lists different design temperatures for different types of room. 8000 and 12000 units are factory set for 50 deg flow temperature The BWarm 9000i and 13000i units are factory set for 60 deg flow temperature Thermostatic radiator valves TRV’s should be fitted in accordance with part ‘L’ of the building regulations. RADIATOR SYSTEMS Radiator sizing Always look to use high efficiency radiators. This will eliminate the risk of legionella forming in the domestic hot water cylinder. pressure gauge and a filling loop incorporating a stop valve (BS1010) double check valve with test point HEATING SYSTEM OPTION 2 STANDARD Expansion Vessel Automatic air vent and removable flexible hose.DHW Cylinder This is a schematic and should not be used to determine sizing or layout of system 16/28 70408043-11 . Pipe work In order for the heat pump to work efficiently it is important to size the system pipe work to minimise the pressure drop and ensure adequate flow at all times. Bottom opposite end (BOE) connections are the most frequently used in domestic installations and should have a connection factor of 0. HEATING AND DOMESTIC HOT WATER ON A PRIORITY HEATING SYSTEM When installing a heat pump to provide central heating and hot water it is important that the system gives priority to supplying the heating demand before switching over to supply the domestic hot water. set to lift at a maximum pressure of 3 bar. Priority heating system The system wiring and controls should be installed to provide independent control of both heating and domestic hot water giving priority to the heating circuit before the domestic hot water Note: In periods of very cold weather where there is a high demand for heating and hot water it may be necessary to use an additional heat source to provide sufficient domestic hot water. In reality the temperatures depend upon the preferences of the individual and actual temperatures achieved depend upon the suitability of the controls. Note the flow temperature will be lower than with a traditional boiler. as differently manufactured radiators will require varying output factors to be applied.

a heat pump can supply the heating medium at the correct temperature to the heat emitters. Pipe sizing needs to take into account the heating medium flow required and the system pressure drop. Set back: the response time of underfloor heating systems is dependent on the amount of heat energy stored in the floor. Flow Switch The system should be protected by a flow switch (Available as an optional extra Kit from HeatKing). Flow meters or calibrated valves should be used on each manifold to aid initial system balancing or rebalancing in the event of floor coverings being changed. Allow for the insulation of pipe work until it enters the area it is intended to heat. 17/28 70408043-11 . In addition the heating system should be split into a number of zones to allow for variations in heat load and to improve start up at the commissioning stage. This is a requirement for microgeneration approved systems only. Pump Interlock RETURN FLOW 230 V Supply ZV Demand ZC RT TA MFS UFHC IV ICV LSV Dummy loop as by-pass. 1). Because heat pumps generate a lower temperature heating medium there is a problem if the whole floor area is opened up to the heat pump on initial start-up of the system. IV IV RT RT PIPE WORK Pipe materials should be restricted to those specified in BS EN1264(2001) and BS 7291 (2002). It also incorporates relay contacts to control the circulating pump and the heat pump connected directly to the heating system. thus minimising local overheating. Unlike conventional boilers. it allows for connection of multiple room thermostats and thermal actuators.DRYING OUT A BUILDING Heat pumps are not designed to cope with the higher heat demands required to dry out a building. Pipe fittings should not be used below ground. CONTROLS Individual zones should be controlled with a thermostat and thermal actuator to open/close the zone. without the need for mixing headers. Because of this it takes much longer to raise the floor temperature on initial start up. All manifolds should be fitted with primary isolating valves for ease of maintenance and isolation from the heating system during any chemical treatment processes or for draining the floor heating circuits. Zone controller: Used to simplify wiring installation. To improve response time it is advisable to use a system incorporating a set back temperature. System configuration The floor is the heat emitter and is of considerably greater mass than other heat emitters such as radiators. This method of control has the added benefit of improving the energy efficiency of the heating system. The heat pump is used to maintain the supply temperature in the tank that in turn serves the underfloor system via a second pump. To overcome this problem the best solution is to open up individual zones and let them reach temperature before opening up the next zone. The high heat losses into a cold floor will prevent the heating medium reaching the correct operating temperature and ultimately could cause the heat pump to frost up severely. use separate auto by-pass valve. Should there be a higher heat demand additional temporary heating equipment should be used and removed once the building has dried out. Floor coverings It is essential that floor coverings do not provide too much insulation to the heating system and particular attention should be paid to the type of underlay fitted beneath a carpet. The system efficiency is improved as power is only being used to raise the heating medium to the correct working temperature. Manifold positions should located to minimise uncontrolled energy losses from pipes passing through heated areas en route to other zones. Alternatively. Thermal store (Buffer tank) For the most energy efficient system performance a thermal store (buffer tank) should be fitted in between the heat pump and the underfloor system (see Fig. although once operating it will stay at the correct temperature for longer due to the thermal mass. The purpose of the flow switch is to prevent the heat pump from operating if there is no water flow in the system. ZONES Separate the building into zones such that each zone covers a complete area to be heated that can be controlled by a single zone thermostat. which is a function of the density and thickness of the screed in solid floor systems. UNDERFLOOR SYSTEMS Underfloor heating systems are well suited for heat pump applications because of the lower operating temperature of the heating medium.

The changeover between heating & Cooling is provided by means of a remote switch (provided by the installer).COOL \ HEAT SYSTEMS IT IS RECOMMENDED THAT THE COOL FUNCTION IS ONLY USED IN HOUSEHOLDS WHERE A FULL UNDERFLOOR SYSTEM OR FAN COILS ARE INSTALLED. It should be noted that a HEAT ONLY unit CAN NOT be converted into a Cool \ Heat unit. Interconnecting Wiring Diagram COM NO NC 230 V COIL NOTE: Both poles carry a current of < 1 Amp IMPORTANT If a Weather Compensation Override Facility Kit is fitted and enabled and the unit is operating in cooling mode it is possible for the water temperature to fall below 0°C. Although heat pumps are primarily designed for heating. For the 6000 and 8000/9000i units this only needs to be a Single Pole switch. This 230v signal is required for a control circuit to by-pass the defrost timer. It is therefore important that the system is correctly dosed with a suitable inhibitor / antifreeze such as FERNOX ALPHI-11. If a 2kW Boost Heater Kit (70400412) is used on a Cool\Heat unit then a Digital Stat / WPP PCB Kit (70400492) must be purchased. It is recommended to protect to -20°C in this situation. Using the kit links the heater demand to the outside ambient temperature. The signal is volts free. 18/28 70408043-11 . The Cool \ Heat unit has its own specified part numbers (page 4). This is because the heater will see temperatures below the heater setting and run unnecessarily. One pole will be volt free the other pole will be 230v AC. On the 12000 unit the switch needs to be Double Pole. by reversing the flow of refrigerant through the system a cooling system is created.

cle ar FLOW FROM SYSTEM FLOW TO SYSTEM FLOW FROM SYSTEM FLEXIBLE CONNECTORS NON RETURN VALVE SHUT OFF VALVES FLOW FROM SYSTEM FLOW TO SYSTEM HEATKING 1 SHUT OFF VALVES FLEXIBLE CONNECTORS NON RETURN VALVE SHUT OFF VALVES HEATKING 2 Supply 2 L N E ISOLATOR ISOLATOR Heatpump L1 L L3 N PE E Heatpump L1 L L3 N PE E Supply 1 L N E 2 Enable Signal 1 N 1 Enable Signal 2 N E A1 RELAY A2 RELAY TO BE LOCATED IN IT'S OWN SEPARATE ELECTRICS BOX CLOSE TO THE TWO HEATPUMPS WITH A WARNING LABEL STATING THE FOLLOWING:"WARNING 2 SEPARATE LIVE SUPPLIES..0” Press "Sel" Screen will go to “r04” The second heat pump now has a heating differential of 4°C./ -" Press " " arrow until ".r -" Press "Sel" Screen will go to “r01” Press " " arrow to "r04" Press "Sel" Screen will go to “3. If your heating set point is set to 45°C the unit will heat until the return water reaches 45°C. the unit will then cut back in at 41°C instead of 42°C. SEL Press "Prg" Screen will go to ". 2 parameters require changing on the µC²controller.c -" Press " " arrow until ". The compressor will then stop running as the water cools.0” Press " " arrow to "4. The procedure is now complete. Press and hold "Prg" and "Sel" Screen will go to "00" Press " " arrow to "66"….c -" Press "Sel"…. Screen will go to “c01” PRG mute Press " " arrow to ”c06” Press "Sel"…. Screen will go to "... Press "Sel"….p" Press "Sel"…... Screen will go to “00” Press " " arrow to "05” Press "Sel" Screen will go to “c06” The second heat pump now has a 5 second delay on compressor start up. To gain access the controller should be powered. Screen will go to "S . I. Press "Prg" 3 times to exit.E.PARALLEL HEATKING INSTALLATION & WIRING DIAGRAM In order to ensure the second heat pump does not start simultaneously with the first heat pump. BOTH HEATPUMPS TO BE ISOLATED BEFORE ACCESSING THIS ELECTRICS BOX" Timer & Ambient Thermostat L N HEATING SIGNAL E 19/28 70408043-11 .

6. Adequate protection should be placed around the unit if there is a risk of wilful tampering or vandalism. 3. 3. WARNING! The Heatking Heat Pump contains moving parts. hot pipes. as water will drip from the unit under certain conditions. Do not position over a doorway. Use the wall mounting kit available from TEV as this has been designed to accept the weight of the unit and is supplied with anti-vibration mounts fitted to prevent sound transmission. (see Fig. When wall mounting ensure that the wall construction is suitable to support the weight of the unit. Consideration should be given to the unit sound levels and be positioned to have minimum impact. CAUTION: Heat pumps weigh 88-178kg and are an uneven load with the compressor at one end. 5. All work carried out on the Heatking heat pump should be done by qualified heating.2 FLOOR MOUNTING 1. Fig. The base should be mounted on a soakaway style drain which extends beyond all sides of the base by a minimum of 100mm. A list of accredited installers is available from TEV Ltd. 9. paying particular attention to the following points. The information provided in this manual is to help ensure a good installation and should not be used to supersede any national or local regulations. The soakaway should be made so sufficient water will be drained without re-surfacing. on request. 1. Allow for the minimum necessary clearance around the unit. 8. ensure that the unit is fixed to a solid flat surface. 2. electrical components and refrigerant under pressure. electrical or refrigeration engineers. Select a suitable location for the unit. Avoid siting where water dripping from the unit could freeze and cause a hazard in cold weather. as required. and to drain the condensate away to prevent dripping from the unit. Under no circumstances should the outer panels be removed other than by qualified personnel. 10. it should not be positioned to cause a nuisance. When floor mounting. When wall mounting it is advisable to fit the condensate tray available from TEV. Cold air is discharged from the front of the unit.INSTALLATION Heatking heat pumps must be installed by accredited installers only.2) Do not position the unit where it may obstruct a path or access way. (water logging) 20/28 70408043-11 . 4. A concrete plinth should be sited away from the building (fig3) 2. Always keep the heat Pump in the upright position during transportation and installation POSITIONING THE HEAT PUMP The heat pump can be floor mounted or wall mounted using the optional wall mount bracket kit. Care must be taken when moving or lifting the heat pump into position. conforming to appropriate national or local regulations. Care must be taken to prevent access to any of the components by unsuspecting or unauthorised persons. 7.

All outdoor pipe work and pipe work under the ground floor must be adequately insulated. Unit Size Recommended Minimum 6000 15 l/m 10 l/m 8000 20 l/m 15 l/m 9000i 25 l/m 25 l/m ** 12000 30 l/m 20 l/m 13000i 35 l/m 35 l/m ** ** i units must be no lower than recommended when set at maximum set point ADDITIVES To protect the heat pump and external pipe work from fouling and freezing it is necessary to add a suitable inhibitor and anti-freeze mix to the system. Fernox Alphi-11.4mm --282mm --322mm 156mm 732mm --- DRAIN TRAY OUTLET (To take STD 40mm waste pipe) INSULATION All pipe work should be insulated to meet current Building Regulations. Minimum recommended “in-use” concentration is 25%. Speedfit or other similar push-on connectors are recommended for ease of installation.DIMENSIONS AND POSITIONING C B D 100 BWARM UNIT A H SIDE CABLE ENTRY 50 74 55 FLOW RETURN 25 E 12000/13000i ONLY F G REAR CABLE ENTRY A B C D E F G H 6000 656mm 1020mm 312mm 300mm 319mm 537mm ----- 8000/9000i 12000/13000i 755mm 755mm 1396mm 1274mm 374mm 340mm 360mm 326mm 727. The quantity of additive necessary should be such that adequate protection is provided to a temperature 2°C below the expected minimum temperature for the particular location. CIRCULATING PUMP Each unit is fitted with an integral pump. 75 50 129 2 X 22mmØ 55 74 Concentration Protection 197 25% -11°C 55 322 156 (12000 unit only) RETURN FLOW REF to manufactories instructions for correct application of antifreeze Do Not Exceed 30% Mix 21/28 70408043-11 . Shut off valves and drain cocks should be sited near the unit to isolate the system in the unlikely event that the unit needs to be disconnected or the system needs to be drained down for any reason. A good quality closed cell insulation should be used with a protective coating on external insulation to prevent degradation. including bends. The system is designed to operate at a flow rate of (see table below). such as Fernox Alphi-11 or equivalent Central Heating Protector and Anti-freeze. Fixed connection between the heat pump and pipe work should be made using flexible connectors. PIPE CONNECTIONS Pipes are terminated in 22mm copper tails at the bottom right hand end of the unit. Pipes should be insulated unless they contribute to the useful heat requirement of a heated room or space.

Switch on power at the distribution board and check that there is mains power to the unit. See pictures below for connections.ELECTRIC CONNECTION The heat pump requires a 230V / 50Hz 1phase or 440V / 50Hz 3phase supply depending upon the type of unit fitted. Once the whole system is open allow the water temperature to rise to the normal operating temperature. MOVE RED LEVER PULL ISOLATOR BODY INCOMING MAINS SUPPLY 1 Phase Supply PE = Earth L1 = Live L3 = Neutral 3 Phase Supply PE = Earth L1 = Phase 1 L2 = Phase 2 L3 = Phase 3 N = Neutral 22/28 70408043-11 . 11. • It may help to put supplementary heating into the building whilst commissioning on a cold day to speed up the process. Ensure coil is clean and clear of debris. Turn the room thermostat up to 30°C. 1. Check that all wire connections are tight. 9. This becomes obvious on start up. Once the heat pump is operating the pressure can fall to 0. 13. waiting for the return water temperature to rise each time. • The water pump should start followed by the compressor and fan. • (On initial power up the water pressure must be above 2 bar. 2. Once the system is running correctly. (Normal rise approximately 1°C per minute) The top of the compressor will not become warm and it may be excessively noisy. (see Fig. If the unit is wall mounted on the rubber vibration isolators provided then it must be correctly grounded to Earth. NOTE: On 3Ph units it is possible for the scroll compressor to run backwards.3bar before the alarm will switch off the unit). 7. • The unit may go into defrost during the commissioning period due to the low temperatures. Switch on the 2 MCB’s in the unit control panel. Turn off half of the radiators in the building or all but one zone of the underfloor system. This is normal and there will be a small drop in the water temperature at this time.4&5 pages 25-26) Any cable fitted between the heat pump and the building must conform to the relevant Local and National Regulations. In domestic applications the general requirement will be for 1phase units with 3phase units being used in some commercial applications. 3. Check the time clock is set to suit the occupant. Radiators should be balanced throughout with a temperature difference of 5-6°C to prevent preferential feeding and cold spots. 6. Ensure all panels are securely fitted to the unit with the tamper proof screws. 10. The mains supply to the unit should have adequate protection (see page 5) at the distribution board The heat pump requires mains connections and a 230V signal from a thermostat. The return water temperature is displayed on the controller. turn any thermostatic radiator valves to the required setting and set the room thermostat to 21/22°C. 12. 5. switch off the mains power and exchange two of the supply phases this will correct the rotation. Add the anti-freeze/inhibitor and pressurise the system to 2bar. COMMISSIONING Leak test all pipe work before adding the antifreeze/inhibitor. If this happens. 4. Wait for the temperature to read 43°C (radiators) or 33°C (underfloor) and then open each radiator or zone one at a time. All BWarm units come fitted with an isolator switch as standard. 8. there will be no significant rise in water temperature from the unit.

the red LED will flash at twice the normal flashing frequency between successive flashing cycles to indicate that the soft start is in recovery mode which lasts for 5 minutes. d1 DF1 EU 2. Fault No power at the unit No power at terminal 1. When an alarm is active the display will sequence between the return water temperature and the relevant alarm code.0 Ω 1.3 Ω 2. Critical alarm that will switch off the unit. compressor symbol is lit on controller.9 Ω 2.6 Ω 1. Unit Isolator not on.9 Ω 1.4 Ω C–S 3.7 Ω 0. Soft start device No of Flashes Condition Red LED 2 3 4 5 Undervoltage (190VAC) Overcurrent (>80A for > 1sec) Relay Protection Incomplete Ramp Action Auto Reset with 5mins Recovery Auto Reset with 5mins Recovery User Intervention Auto Reset with 5mins Recovery Note: During recovery from an alarm condition.5 Ω 1.5 Ω 2. No 24V supply from transformer secondary.3 Ω 2. Switch off power and measure resistance transformer. Compressor does not run at start up but fan and pump run. Possible cause MCB at distribution box not on. Time clock in “off” mode. Investigate Cause & Replace Check and tighten. No supply to terminal L1 on soft starter. FL alarm is displayed Insufficient Water Flow . Check and turn on. Note: All alarms will reset automatically once the fault has been cleared. 1. Alarm HP1 LP1 FL E1 E2 E3 E4 EHS ELS Ed1 SH1 ES1 Signal Only Indication only Defrost in progress Defrost terminated on time not temperature Low supply voltage Critical Fault Refrigerant high pressure.ALARMS & FAULT FINDING There are 2 levels of alarm that may be displayed on the controller. No supply to thermostat from terminal 1. 2A Fuse Blown Wires not secure. The system should only be worked on by a suitably qualified engineer. Reset time clock.9 Ω 0. Refrigerant low pressure.8Ω Secondary Investigate Cause & Replace Check pins are secure in 12 & 14 way connectors in the controller. If flow switch is present check connection & ensure water is flowing. No 230V supply onto transformer primary. BWarm 6000 8000 9000i 12000 13000i C–R 1.2 Ω R–S 4. Solution Check and turn on. Loose wire at Compressor Faulty compressor. Signal only – indicating a non-critical condition.2 Ω 0. 44Ω Primary 0.6 Ω 0. Low water pressure. Check connections Switch off power and check resistance of compressor windings. Water return temperature probe failure Water flow temperature probe failure Defrost sensor probe failure Ambient/Weather Compensation probe failure High supply voltage Low supply voltage EVD Driver Connection \ Communication EVD Superheat Alarm EEV Probe Failure Each alarm has a fault code relating to the water controls or the refrigeration parts of the system. Check connections. 23/28 70408043-11 of Power at terminal 2 but controller is not lit. Check Link is present between F1 & F2 on the 12way connection centre If flow switch is not fitted.6 Ω Replace Soft Start Check pressure and increase to 2 bar. Adjust thermostat. Check wiring connections from unit to time clock. No power at terminal 2. 315mA or 400mA (eev units) Fuse Blown Poor connection from transformer to controller. 1. Bleed as necessary. Check for loose connections. No signal to terminal ON at soft starter. Room thermostat set too low. Faulty Soft Start Insufficient pressure in the water system. 2. Check for leaks in the water system.

Collect information on the building and the wet system to allow a heat load to be calculated and radiator sizes to be checked. If probe is open circuit. Unit is working correctly but continually trips on HP1 Wiring fault Flow Switch not satisfied (if fitted) Water circulation problem. Ensure Adequate Flow Rate Check that the wet system has at least one radiator without a TRV or that an adequate by-pass is fitted in the circuit to maintain the minimum flow rate. 0-10V Signal Check probe connections in 14 way connector on the controller. E2. Defrost has terminated on time not on temperature. Check that the correct grey (ground) wire is connected to the water pressure switch on the supply water pipe. Faulty Solenoid. Remove 14 way connector and check resistance across each probe. Replace Solenoid Inadequate defrost.5 – 7. Check for ice build up in the base of the unit. Check pin connections on 12 & 14 way connectors at the controller. check valve and expansion valve operation. If any probe is open circuit. Check connections for LP. Check if outside Heat Exchanger Fan is Blocked Faulty probe. HP and water pressure switches.0bar). Check the solenoid Supply (energised in defrost). Check reversing valve. Replace unit and return for repair. Ensure TLan Connection between controller and EVD Driver is present and polarities are correct Investigate Cause & Replace Replace Driver Module Check connection on driver module and valve Replace Driver Replace Valve (EEV) Check resistance across probe. Check pressures. Tap the reversing valve gently to free the slide. Fan failure.6Amp Fuse Blown Faulty EVD Driver A lower Evaporator Superheat has been detected for a sustained period of time due to EVD Driver Fault or stuck EEV (electronic expansion valve) EEV Superheat Probe Failure Sh1 is Displayed ES1 is displayed 24/28 70408043-11 . TLan Connection Ed1 is Displayed 1. E3 or E4 alarm displayed. Check for signal from controller to fan speed controller (white and grey wires). Unit undersized. Check for 230V at fan speed controller. check for leaks and add refrigerant as required. replace (probe located on common suction pipe) During defrost LP1 alarms and defrost TEV frosts significantly d1 is displayed but unit does not go into defrost DF1 is displayed at the end of defrost LP1. LP1 alarm is displayed. Check connections of return water probe. Low refrigerant Unit icing up. Check refrigerant charge. Faulty expansion valve Low Refrigerant Reversing valve stuck. Loose or broken wire Check unit standing pressures (5. replace. HP1 or FL are displayed despite water and refrigerant pressures being correct. Faulty refrigerant flow. E1. Alarm FL is displayed despite pressure being correct.Low Refrigerant. Replace and return unit for investigation. Check Pump is Running.

EXPLODED VIEW 10 11 12 1 9 2 8 13 14 4 15 7 16 3 5 Item 9 10 11 12 13 14 15 16 Description Electrics and controls panel Refrigerant low pressure switch Refrigerant high pressure switch Water low pressure switch Heating thermal expansion valve Defrost thermal expansion valve 4 way reversing valve Reversing valve solenoid 6 Item 1 2 3 4 5 6 7 8 Description Evaporator/outdoor coil Fan/motor assembly Front panel/fan guard assembly Liquid receiver Condenser/Plate heat exchanger Foot Base plate Compressor WIRING DIAGRAMS Wiring Centre 12Way 25/28 70408043-11 .

5 26/28 70408043-11 .Interconnecting 1 PH Wiring Diagram Fig.4 Interconnecting 3 PH Wiring Diagram Fig.

2. Fan: the fan is protected by a metal guard to prevent accidental contact. as it does take longer than a traditional boiler to reach the full operating temperature. Radiator temperatures Heat pumps are designed to operate with water temperatures of about 50°C. Heat pumps are most efficient when allowed to run for long periods. 3. The heat pump uses a refrigerant to remove heat from the outside air at temperatures as low as – 20°C and produces up to 4 times as much heat energy as the electrical energy put in to drive it. This results in an efficient low cost heating system. this is normal and is not a cause for concern. The radiators will feel cooler than those associated with a gas or oil boiler traditionally supplying water at 80°C. Radiators on a heat pump system will be larger than a traditional system to compensate for the lower temperature. When fitted in a position that gives open access to the rear of the unit the fins must be protected to prevent accidental damage occurring. This is a normal part of the heat pump operation. Running the unit When setting time clocks and controls allow extra time for the heat pump to raise the water temperature when first switching on. Do not allow children to poke sticks or other objects into the fan as this could damage the fan. This is not a problem and will not affect the performance of the unit. The unit will automatically switch on and off as required to control the water temperature. Frosting When the heat pump is drawing cold air across the heat exchanger some of the moisture is removed from the air and this can freeze onto the heat exchanger. Outer panels should never be removed from the unit unless by a qualified Service Engineer about to work on the unit. particularly at the bottom. Safety DO NOT STAND ON THE HEAT PUMP FOR ANY REASON 1. Heat exchanger: the heat exchanger at the side and back of the heat pump is covered with thin aluminium fins. When in defrost the fan will stop and water vapour may be seen rising from the heat exchanger. They do not operate at high enough water temperatures to provide full domestic hot water heating.USER GUIDE General Heatking BWarm heat pumps are designed to provide space heating to buildings insulated to the latest specifications. When the unit is operating there will be some sound from the fan but this is not dissimilar to the sound produced by the flue of a gas condensing boiler. Case: the heat pump has a number of sharp corners and care should be taken when walking past the unit. Sound The heat pump is fitted with a fan to draw air across the heat exchanger. The heat pump controls sense the build up of frost and periodically switch the heat pump into defrost mode. 27/28 70408043-11 . Some ice may be seen forming on the case of the heat pump.

5. must be disposed of under controlled conditions. 12000 & 13000i units requires the refrigerant circuit to be leak tested annually under the F-Gas regulations. Check the time clock is on and the thermostat is turned up high to call for heating. Do not stack objects next to or on top of the unit that may obstruct the air passage through the unit. 3.Service & Maintenance In order to continue to get optimum performance from the heat pump a service should be carried out annually by a qualified technician. F-Gas Regulations 8000. Check to see if the unit is displaying a fault code 4. Under no circumstances should this appliance be disposed of at a Local Authority refuse site without first identifying the special components to the site Management/Operatives. 2. Switch the heat pump on prior to the start of the heating season to ensure that it starts correctly. by law. Polyolester oil: This will be contained in all of the internal refrigerant components and should not be burnt. The inspection must be carried out be a suitably qualified person and under the regulations the responsibility for arranging this lies with the person responsible for the Heatpump. If the unit has been turned off at the mains during the summer it will be necessary to raise the water pressure above 2bar before the unit will start. KEEP THE AREA AROUND THE HEAT PUMP CLEAR. 1. Finally. call the installer if the unit does not operate. For assistance contact your installer or alternatively ring 01484 405606 for details of a Heatking approved refrigeration engineer in your area. Special components: 1. DO NOT ATTEMPT TO CRUSH OR BURN THIS APPLIANCE If in doubt contact the installer. 28/28 70408043-11 . If the unit still does not operate check the water pressure at the gauge in the house (normally attached to the expansion tank). Local Authority or the Manufacturer before attempting to dispose of the heat pump. 4. 9000i. 3. Disposal The BWarm heat pumps contain a number of components that. R407C refrigerant: this must be correctly recovered and disposed of before disposing of the heat pump. additional refrigeration added and inspection details must be kept. Regular inspection of the unit is recommended to ensure that the air path onto and off the unit is clear and that the finned heat exchanger at the back of the unit is not blocked by leaves or debris. Check the main MCB (in the distribution board) and the isolator are switched on. 2. quantity. Electronic components: To be disposed of in accordance with WEEE directives. If the unit does not start. PVC sheathed cable: not to be burnt except under controlled conditions. A record of the refrigeration type.