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Cisco 646-230 Cisco® Advanced Unified Communications AM
61 Q&A Version : C9.0
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E. D. Cisco Unified MeetingPlace is a purely software-based solution. D. E. Which feature is handled outside of Cisco Unified Communications Manager? A. web-enabled tool to demonstrate to a prospective www. Cisco Unified Communications Manager is server-based and Cisco Unified Communications Manager Express scales up to 300 users. Cisco Unified MeetingPlace Audio Server must be installed on an MCS server platform. Answer: ACE 3.com . Cisco Unified Communications Manager Express would be most appropriate for which potential customer? A. dial plan administration D. Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications Manager scales up to 30000 users. a small organization with approximately 100 employees Answer: D 4. call processing B. F. signaling and device control C. programming interface to external applications Answer: D 5. In order to implement video conferencing. Answer: D 2. directory services F. 1. An account manager requires an easy-to-use. a global organization with many offices around the world C.CertifyMe. C. C. an organization with several regional and branch offices D. B.) A. B. RTP media path switching E. Cisco Unified MeetingPlace software can be installed on an MCS server platform. Which statement about Cisco Unified Communications Manager Express and Cisco Unified Communications Manager is correct? A. Cisco Unified Communications Manager is router-based and scales up to 24000 users. Cisco Unified Communications Manager is server-based and scales up to 24000 users. you will need the Cisco Unified VC35xx series. Cisco Unified MeetingPlace is scalable up to 1000 simultaneous web conferences. Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications Manager scales up to 240 users. Cisco Unified MeetingPlace only supports voice and video conferences. an organization that needs to support a large number of teleworkers B. Which three statements about Cisco Unified MeetingPlace are true? (Choose three.
providing information about consultants. bringing together voice. B. A. computer telephony integration analyzer Answer: B 7. which integrates security throughout all aspects of the network. and web conferencing D. Unified Messaging. Choose the Cisco Unified Communications tool.com . They must often work in teams to exchange information about new products and implementations.) A. video. D. customer the benefits of a converged network in terms of productivity enhancements and real estate savings. Cisco Unified Communications Manager Express is runs on Linux in order to protect against vulnerabilities and attacks. Contact Center solutions. features. and multichannel contact management Answer: C 8.CertifyMe. desktop and telephony integration. email. Its consultants work from home or on site. customized hurdle rate analysis Answer: B 6. and functions that will best support this company's goal. Cisco CNIC C. Answer: AB www. The Cisco 1861 Integrate Services Router provides built-in security with hardware encryption and decryption. needs-based competitive differentiator D. Which two statements regarding the advantages and benefits of security implementations in Cisco Unified Communications solutions are true? (Choose two. business case from the industry of the prospect D. Cisco CNIC B. delivering intelligent contact routing. A company's mission is to support its customers' technical needs. Cisco Unified IP phones provide Extensible Markup Language (XML) capabilities to extend security functions on a phone. C. Collaboration. What should the account manager use? A. Cisco ROI methodology C. and fax message into a single inbox B. delivering every voice. Which sales tool provides a Microsoft Excel spreadsheet to calculate cost savings that can be realized from a Cisco Unified Communication implementation? A. Voice clients are critical elements in the Cisco Self-Defending Network. Cisco ROI analysis B. Presence. such as availability and busy status C.
Cisco 3800 Series Integrated Services Routers D. Cisco 2800 Series Integrated Services Routers C. What would be the most appropriate device for customers who would like to have additional lines and speed-dial buttons on their phones? A. and the number of cards is limited per box. Which Cisco Unified Communications solution would be the best for this issue? A. Cisco Unified MeetingPlace with IBM Lotus Notes integration Answer: C 11. Cisco Unified IP Phone 7914 Expansion Module D. Cisco Unified Customer Voice Portal with VoiceXML D. Cisco Unified Operations Manager C.CertifyMe.) A. it would like to integrate a service by which customers can dial in via phone and be guided through an interactive audio dialog allowing them to make reservations or book flight connections. While there is no hardware limitation on how many phones a card can support.com . Cisco Unified IP Phone 7985G Answer: C 13. Cisco Catalyst 3560 Series Answer: BC 12. A competitor selling an IP-enabled PBX has told your client that its solution is scalable. Integrated Service Router Answer: C 10. Cisco Unified Presence with integration of Microsoft Office Communicator B.) A. the software limits the www. The number of IP-enabled phones is limited per card. Cisco Unified IP Phone 7906G B. Cisco Unified Communications Manager B. Which two products enable SMBs and enterprise branch offices to use Cisco Unity Express to integrate voice mail and auto-attendant services in a cost-effective manner? (Choose two. B. Cisco Unified IP Phone 7941G C. Cisco 800 Series Integrated Services Routers B. It already has a web portal by means of which it offers online booking and reservation of tickets. Which two of these statements might you use to best clarify the competitor definition of "scalability" with your client? (Choose two. Cisco Unified MeetingPlace D. An emerging airline in South Asia wants to enhance its customer responsiveness. In addition. 9. Cisco Unity with unified messaging and integrated call handlers C. Which of these Cisco Unified Communications products will most increase employee productivity? A.
Answer: AC 15. Accommodating unplanned growth and customer-driven changes can best be addressed with a distributed PBX solution. ensures that the solution is aligned with the strategic objectives of the company C. and new phones must be purchased to work with the system. An IP-enabled PBX cannot use existing phones. Which three of these characterize a business ROI? (Choose three. D.com . The scalability of Cisco Unified Communications solutions will enable you to stay a step ahead of the competition. compares the benefits of solutions. Auto-attendant capabilities B. An operations manager compares the cost of upgrading their current system to the cost of implementing a fully-featured Cisco Unified Communications system. ensured availability via two networks Answer: BD 17.) A. Answer: AC 14. C.) A. C. An IP-enabled PBX will have the scalability limitations of a traditional PBX. limited extension mobility D. reduced TCO E. Integrated messaging C.CertifyMe. E. requires less attention to strategic differentiation www. She objects that the upgrade may not be justifiable. retention of existing hardware B. Simply enabling the current system may not accomplish these business objectives. Seamlessly integrating your current PBX infrastructure with a full IP solution is the best way to stay ahead of the competition.) A. XML applications Answer: C 16. What are two common benefits of converged Cisco Unified Communications? (Choose two. Which two responses would most likely best answer to this objection? (Choose two. Cisco Unified Presence D. increased productivity C. not just the costs B. A Unified Communications solution will reduce more toll charges than an IP-enabled PBX. B. D. number of phones that can be supported. Which of the following features could not be implemented with Cisco Unified Communications Manager Express? A.
which allows meetings to start on time D. a midsize prospect would like the ability to link IP and legacy www. Multiple business customers that share an infrastructure or service provider Answer: D 19. D. Automatic Speech Recognition and Text-to-Speech F. After a series of strategic acquisitions. web conferencing with multimedia applications Answer: ADE 21. looks at the "lowest common denominator" of benefits across companies. Mid-size enterprise C.) A. Cisco Unified Contact Center Hosted is a solution for which type of customer? A. digitized audio. A Cisco customer has a management team. content delivery to IVR applications B. the ability to create audio dialogs including synthesized speech. Which three benefits is a customer most likely to see when implementing the Cisco Unified Customer Voice Portal? (Choose three. reduce operating costs B. reduce the number of employees Answer: A 20. verticals. increase revenue generation C. video that is as easy to deploy as voice C.com . and speech recognition E. easy attendance. Operations manager: Improve order processes Improve the ability to make accurate forecasts Finance manager: Reduce the TCO of the existing IP communications infrastructure IT manager: Improve network reliability Streamline the delivery of end-user support Which business need would be the primary Cisco Unified Communications solution sales driver? A. each member of which has a number of needs. SMB B.CertifyMe. usually requires a company to modify its current business processes E. facilitate future expansion D. and countries Answer: ABD 18. Large enterprise D. Cisco Unified Customer Voice Portal is a solution that improves customer responsiveness.
fax. connect network devices. and multimedia applications. C. Integrated services routers extend telephony features and functions to IP phones. Cisco Unified Contact Center Enterprise F. increase the flexibility of revenue projections B. Which statement best describes the value proposition for migration to an integrated services router platform? A. B. Answer: B 23. but it sounds like a big investment. A. Cisco Unified Contact Center Express E. What does a converged solution enable that a traditional solution does not enable? A. Integrated services routers connect legacy applications to provide a seamless migration path to Cisco Unified Communications. 100 percent uptime C. and PBX functions D. specific networks for specific applications B. reduce operational costs www. Furthermore the solution must be scalable and accommodate conference participants regardless of their locations. and route traffic over the network. Cisco Unified Videoconferencing 3500 Series Products Answer: BC 22. yes. Integrated services routers interconnect networks. use of the Cisco Self-Defending Network Answer: D 24. VoIP gateways.) A. Which two applications best meet these needs? (Choose two. Cisco Unified MeetingPlace D. what is the primary need of the finance manager? Account Manager: Have you considered the potential TCO savings that you can achieve with a Unified Communications upgrade? Finance manager: To some degree. Cisco Unified MeetingPlace Express C. but even more so in terms of staff and maintenance. phones together in meetings. Based on the scenario below. automate financial reports C. mission-critical e-mail.CertifyMe. not only in terms of technology. Integrated services routers are the first and only routers to offer an integrated systems approach that maximizes operating efficiencies and adds intelligence to the network. Cisco Emergency Responder B. D. media-processing devices.com .
enhanced productivity of the end user D.com . Answer: BE 26. What are two features of Cisco Unity Express? (Choose two. full-featured voice mail C. IBM Lotus Domino or Microsoft Exchange message store D. reduced travel expenses Answer: A 28. security implementation C. providing support for up to 24. where devices can register. Which two statements about a Cisco Unified Communications Manager cluster are true? (Choose two. D. Clusters of Cisco Unified CallManager servers may be added to the network. reporting capability www. E. reduced call costs B.CertifyMe.x versions). A maximum of twelve servers may run the Cisco CallManager service. reduced number of adds. or Linux-based operating systems (5. deployment flexibility E. A dedicated database publisher must always be collocated with a TFTP server.) A. The TFTP server downloads configuration files. support for 12 languages Answer: AD 27.000 users per cluster. Cisco Unified Communications Manager is available on Windows-based operating systems (4.x and 6. and changes C.) A. which need would you identify as this telecommunication manager's highest priority? A. return on investment B. moves. As the account manager. D. A customer is implementing the following: toll bypass audio conferencing unified messaging What is the chief benefit the customer is most likely seeking? A. scalable performance B. increase revenue Answer: C 25.x versions). device loads or operating code. a telecommunications manager expressed a desire to monitor network performance in near-real time and perform network trending for a more proactive management approach. In a conversation about network improvements. B. C. and ring types.
D. A large chemical company with a limited capital expenditure budget is considering a much-needed investment in a converged IP network but is having trouble justifying the initial costs to management.CertifyMe. B.com . Answer: D 31. A desktop applications manager is concerned that unified messaging implementations will require schema extensions. Cisco Unified IP phone with XML application B. Which two types of legacy telephony equipment could be connected via a Cisco VG224 Analog Phone Gateway to a Cisco Unified Communications system? (Choose two. Cisco Unified MeetingPlace Express D. Cisco Unity Express with group delivery mailboxes C. softphones www. Vendors are offering IP-enabled PBX solutions that require the use of legacy PBX hardware.) A. reliability C. Which statement best describes one of the market trends toward a converged solution? A. The CFO has determined that travel costs are high and would like to reduce these costs by sharing documents in real time and offering online events. Customers face the decision to continue spending to extend the life of a traditional system or invest in IP. By 2007. D. Vendors are beginning to increase their support of TDM. A financial consulting company has several branches scattered at a distance from one another and some of its employees are working from home. Cisco Unified VT Advantage and Cisco IP Communicator Answer: C 30. IP-enabled PBX B. Which Cisco Unified Communications solution may fit best for this approach? A. traditional vendors will have developed new TDM systems. reporting capability Answer: C 32. purchase D. lease C. security implementation D. Which issue is most likely the greatest concern for this manager? A. Cisco Unity Unified Messaging Answer: B 33. C. return on investment (ROI) B. reliability Answer: C 29. Which solution would you recommend? A.
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