WHEN QUALITY MATTERS

PCM Reference Images
Manual November 2010

SwissQual® License AG Allmendweg 8 CH-4528 Zuchwil Switzerland t +41 32 686 65 65 f +41 32 686 65 66 e info@swissqual.com www.swissqual.com

Part Number: 16-070-200638 Rev 5

SwissQual has made every effort to ensure that eventual instructions contained in the document are adequate and free of errors and omissions. SwissQual will, if necessary, explain issues which may not be covered by the documents. SwissQual’s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services. Copyright 2000 - 2010 SwissQual AG. All rights reserved. No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permission of SwissQual AG. Confidential materials. All information in this document is regarded as commercial valuable, protected and privileged intellectual property, and is provided under the terms of existing Non-Disclosure Agreements or as commercial-in-confidence material. When you refer to a SwissQual technology or product, you must acknowledge the respective text or logo trademark somewhere in your text. SwissQual®, Seven.Five®, SQuad®, QualiPoc®, NetQual®, VQuad®, Diversity® as well as the following logos are registered trademarks of SwissQual AG.

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..........................................................................................................................................................................................16 Determining the PCM Slot Number ........................................................... 3 First Deployment of a Diversity System.............................................................................................1 and earlier...........................PCM Reference Images Manual © 2000 ....................................................................................................................................... 8 Contents | CONFIDENTIAL MATERIALS ii ........................2010 SwissQual AG Contents 1 Introduction ..............................................12 Location of the Reference Image ....................................................................................................................................................................................11 BIOS Settings ........................... 9 3 Using Drive Snapshot ..................................................................... 5 Figure 2-4 Network connection properties................................ 6 Figure 2-7 SQ 2008 License Loader ...................................................................................................... 1 2 Backup and Restore Scenarios ......................................................................................................................................................................................................... 4 Figure 2-3 Computer Name and Administrator Password ...................................................................................................................................................................................................................... 3 Configuring a New PCM ..........................................................................................16 Location of the Reference Image .......................................................................................................................................................11 Determining the BIOS Version of a PCM .. 8 Figure 2-11 Registry Editor confirmation message for old SQuad version ................................................................. 6 Figure 2-6 Link Speed tab .....................................................................................................18 Figures Figure 1-1 Hard disk partitions on a PCM .........................................................................................................................................................13 Restoring a PCM From a Reference Image ................................................................................................................................................................................ 1 Figure 2-1 Back up and restore guidelines ...................................................18 Restoring a PCM From a Reference Image ..... 7 Figure 2-9 Key Loader for 10........................................................................................ 7 Figure 2-10 Registry Editor confirmation message for SQuad 08 .............. 11 Creating a Reference Image .16 Creating a Reference Image .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. 5 Figure 2-5 Local Area Connection Properties ......................................................................................................................... 1 USB Ports .............................................. 8 Adding a New Device ............................................................................................................................................................................................. 7 Figure 2-8 License successfully loaded ..................................................................................... 11 Enabling the Boot From USB Hard Drive Option .................................................................................................. 3 Figure 2-2 Your Product Key Page ....................... 1 PCM Overview .... 1 System Requirements ........................................................................ 9 Installing Software Updates ............................................................................................... 4 Configuring the SQuad Algorithm ................................................................................................................................................................................................. 3 Overview .14 4 Using Norton Ghost..........

............................................................................................................................................................ 16 Figure 4-2 Backup – Restore Tool startup window ........................................... 17 Figure 4-4 Example – backing up PCM 3 .............................................................................................. 20 Contents | CONFIDENTIAL MATERIALS iii ..........................................2010 SwissQual AG Figure 3-1 BIOS version of a PCM .............................................................................. 15 Figure 4-1 Diversity system with two PCMs .............................. 19 Figure 4-7 Ghost startup window ......................................................................................................................... 11 Figure 3-2 Start Backup process ........................................... 19 Figure 4-6 Choose PCM image ..................................................................................... 13 Figure 3-4 Location of the reference images on a Drive Snapshot hard drive ............................... 17 Figure 4-3 Backup to internal Hard Disk................................................................... 15 Figure 3-6 Enter restore reference image name ......................... 14 Figure 3-5 Start Restore process .....................................................................................................................................................................PCM Reference Images Manual © 2000 .................................................................................................. 12 Figure 3-3 Enter name for backup reference image .......................................................................................................................... 18 Figure 4-5 Restore internal Hard Disk ..........................................................................................................................

PCM Reference Images Manual © 2000 . Both partitions are part of the reference image. that is. a virus infection. for a backup or restore operation. You can use the following combinations to connect your USB devices: Important: You must connect the data cable of the external hard drive directly to a USB port on the PCM Chapter 1 | Introduction CONFIDENTIAL MATERIALS 1 . that is. a keyboard. Important: This manual assumes that you have the Windows version of Drive Snapshot. You can also use the image at any time to restore your PCM to a working state if a problem occurs. Each Diversity system includes an external USB hard drive that contains the Drive Snapshot or Norton Ghost software to create and to restore reference image files. System Requirements  External USB hard drive (included with a Diversity System) Note: This hard drive is bootable and contains the software that you need to create a reference image. The primary partition (C:) contains Windows XP and the programs that you need to run Diversity. a mouse.2010 SwissQual AG 1 Introduction The PCM Reference Images Manual describes how to create a backup. If you still have the DOS version. This file is required to restore your PCM hard drive to a clean and configured state before you add a new device or install a software update. for example. However. The secondary partition (D:) stores temporary files and tools.Drive Snapshot Update. see Application Note .     USB hub (optional – depends on configuration) USB keyboard VGA monitor USB mouse (optional – depends on configuration) PCM Overview Each Diversity PCM has one IDE hard drive that contains two partitions. and an external USB hard disk. Figure 1-1 Hard disk partitions on a PCM USB Ports A PCM has two integrated USB ports on the front panel. reference image file of a PCM hard drive. you might need to connect more than two USB devices simultaneously.

Use a three-port USB hub (not included with the system). Connect the remaining USB-to-power cable of the external hard drive to a port on another PCM or PC.  (Recommended) Connect a mouse and the data cable of the external hard drive to the two USB ports on the PCM. and the two external hard drive cables to the PCM. a keyboard. so that you can connect a mouse.PCM Reference Images Manual © 2000 . Use the mouse to navigate through the software menus.  Chapter 1 | Introduction CONFIDENTIAL MATERIALS 2 .2010 SwissQual AG that you want to backup or restore.

Overview SwissQual ships each PCM with a default software installation. a SwissQual employee is present during this deployment phase. For details on how to create a reference image. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 3 . and then create a new reference image after you complete the task:   Add a new device to the PCM Install SwissQual or Windows software update on the PCM Note: The frequency with which you need to install these updates is described in Maintenance and Support Guide. To keep your Diversity system operating smoothly.2010 SwissQual AG 2 Backup and Restore Scenarios This chapter describes the scenarios where you need to back up and restore the hard drives of the PCMs in your system. you need to restore each PCM hard drive from a reference image before the following situations. see "Using Drive Snapshot" on page 11 or "Using Norton Ghost" on page 16. After this configuration is complete. Figure 2-1 Back up and restore guidelines First Deployment of a Diversity System The first deployment of a Diversity system involves the complete setup and configuration of all PCMs in the system. a reference image is created.pdf. Once the system is fully configured to meet your requirements. you need to create a reference image of each PCM. which requires customization during the first deployment phase.PCM Reference Images Manual © 2000 . Usually.

Connect the PCM to the Internet with an Ethernet cable. To obtain a master reference image for your PCM. type the name of the PCM in the Computer name box. click Next. Although this image contains the Windows XP operating system as well as a default Diversity software. contact SwissQual support. The name of the PCM is on a sticker on the front panel of the PCM. To configure a new PCM 1. Important: You also need to perform these steps immediately after you restore a PCM hard drive from a SwissQual master reference image. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 4 . type the product key that you wrote down step 1. Prepare the PCM.2010 SwissQual AG Configuring a New PCM SwissQual uses a master reference image to initially configure each new PCM. a On the Your Product Key page. Connect a monitor and a USB keyboard to the front panel of the PCM.b and then.PCM Reference Images Manual © 2000 . Figure 2-2 Your Product Key Page b On the Computer Name and Administrator Password page. you need to configure some additional settings before you can use the PCM. (Optional) Connect a USB mouse to the front panel of the PCM. and then click Next. Important: Do not change the Administrator password. Turn the PCM over and take note of the Windows XP Product Key. 2. Turn on the PCM and set up Windows. a b c d e Turn off the PCM and detach the data card and phone devices.

3. click Administrator on the Welcome screen.2010 SwissQual AG Figure 2-3 Computer Name and Administrator Password c After the PCM restarts. and then double-click Network Connections. Right-click Local Area Connection. type swissqual in the box. Change the link speed settings for the Local Area Connection. a b Click Start. and then click the green arrow. Figure 2-4 Network connection properties c On the General tab. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 5 . click Control Panel. and then click Properties.PCM Reference Images Manual © 2000 . click Configure.

In the Speed and Duplex box. a Copy the SQLicense*. 6 CONFIDENTIAL MATERIALS Chapter 2 | Backup and Restore Scenarios . Figure 2-6 Link Speed tab 4. 5. Norman Security Suite. Double-click the Reboot icon on the Windows Desktop.PCM Reference Images Manual © 2000 . contact SwissQual support.xml key file to the PCM. point to All Programs. click the Link tab. click 100Mbit/s/Full Duplex. a b c On the Start menu. and then click OK. 6. Follow the activation instructions. Install the licence key for your antivirus software. for example. If you do not have this key. Activate Windows.2 and later) Install the SwissQual license. and then click Activate Windows.2010 SwissQual AG Figure 2-5 Local Area Connection Properties d e In the Network Connection Properties dialog box. (Diversity 10.

7 CONFIDENTIAL MATERIALS Chapter 2 | Backup and Restore Scenarios . locate the license key. and then click Open. Figure 2-9 Key Loader for 10. (Diversity 10. contact SwissQual support. b c In the C:\Program Files\SwissQual\Diversity\Tools folder.2010 SwissQual AG Note: If you do not have this key file.PCM Reference Images Manual © 2000 .key). Note: If you do not have this key. 8. click Load Keyfile (*. Run Windows update and install all high-priority updates. 9. In the Key Loader window.exe. Figure 2-8 License successfully loaded 7. Install the Windows drivers for the devices that you want to use with the PCM. Figure 2-7 SQ 2008 License Loader d Click OK. locate the key file. Click Browse for SQLicense. contact SwissQual support.exe. double-click NQKeyLoader. b c In the C:\Program Files\SwissQual\Diversity\Tools folder.1 and earlier d Click Close. double-click SQLicense2008Loader.xml. a Copy the key file (*.key) to the PCM. and then click Open. and then click Exit.1 and earlier) Install the SwissQual licence key for your PCM.

Restart Windows and then create a reference image. Restart the Diversity Maintenance Center. However. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 8 .reg file.2 and later installs both the new SQuad 08 and the old SQuad algorithms. Exit the Diversity Maintenance Center. see the "Creating a Reference Image" section of the "Using Drive Snapshot" chapter on page 11 or the "Creating a Reference Image" section of the "Using Norton Ghost" chapter on page 16. 11. Figure 2-10 Registry Editor confirmation message for SQuad 08 4.TCP and IP Settings. you need to enable legacy streaming in SQuad Version 08. Go to the C:\Program Files\SwissQual\Diversity\Tools folder. Important: To avoid corrupt measurement results.reg file. Figure 2-11 Registry Editor confirmation message for old SQuad version 5. the only way to switch between the two versions is to edit Windows Registry.   LX scanner driver EX scanner driver 10. Enabling Legacy PC Streaming in SQuad 08 If you require full compliance with PC Streaming tests that were performed with the previous SQuad version.pdf. For more information. and then click OK. and then click OK. click Yes. To change the SQuad algorithm 1. 2. you might need to edit the Windows registry to change the TCP/IP window size.PCM Reference Images Manual © 2000 . For a description on how to create this image. see Application Note .2010 SwissQual AG A new PCM already contains the following drivers:   Mobile Connection Module (MCM) driver Nokia cable driver Important: Ensure that the Nokia Cable Driver corresponds to the phone model that you intend to use with the PCM. Configuring the SQuad Algorithm Diversity 10. double-click the UseSQuadVersion08. Configure the drivers to work with your system. To use the new SQuad 08 algorithm. For example. click Yes. only change the SQuad algorithm after the initial update. 3. double-click the UseSQuadVersion3. To use the previous version of SQuad.

4. 4. To add a new device to a PCM 1. 2. Restart the Diversity Maintenance Center. To disable legacy PC Streaming in SQuad 08 1. 4.2010 SwissQual AG To enable legacy PC Streaming in SQuad 08 1. you might want to move the existing reference image to a new folder. Tip: Before you create the new reference image. you can use this reference image to restore the PCM to the previous working configuration Installing Software Updates This section describes the restore and back up procedure you should follow when you install SwissQual and Windows software updates on a PCM. If you then experience a problem with your new configuration.PCM Reference Images Manual © 2000 . and then click OK. 2. On the PCM.reg file. Go to the C:\Program Files\SwissQual\Diversity\Tools folder. 5. Restart the Diversity Maintenance Center. 3. Double-click the UseSQuadStreamingVersion08. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 9 .reg file. Update Windows and your antivirus software. see "Using Drive Snapshot" on page 11 or "Using Norton Ghost" on page 16. Ensure that the device and the PCM work properly. For details on how to create and restore from a reference image as well as the location of reference images. exit the Diversity Maintenance Center. Double-click the UseSQuadStreamingVersion3. 2. Adding a New Device This section describes the restore and back up procedure you should follow when you add a new device to a PCM. Exit the Diversity Maintenance Center. a b Install the Windows driver for the device. click Yes. Go to the C:\Program Files\SwissQual\Diversity\Tools folder. 3. Configure the device. 3. Restore the PCM installation with the most recent reference image. Add the new device. Create a new reference image. and then click OK. click Yes.

4. 3. To install software. Ensure that the PCM works properly. Tip: Before you create the new reference image. see "Using Drive Snapshot" on page 11 or "Using Norton Ghost" on page 16. or updates 1. 5. 2. Update Windows and your antivirus software.PCM Reference Images Manual © 2000 .2010 SwissQual AG For details on how to create and restore a hard drive from a reference image as well as the location of reference images. Chapter 2 | Backup and Restore Scenarios CONFIDENTIAL MATERIALS 10 . Install the software update. you can use this reference image to restore the PCM to the previous working configuration. you might want to move the existing reference image to a new folder. Restore the PCM installation with the most recent reference image. Create a new reference image. patches. If you then experience a problem with your new configuration.

Press the F2 key early in the boot process to enter the BIOS setup screen. With the external USB hard disk connected to the PCM. Determining the BIOS Version of a PCM  To determine the BIOS version of a PCM. 4. BIOS Settings Important: This procedure requires that each PCM has a BIOS version of 738 or later and that the PCM can boot from the external USB hard drive. press F10 to SAVE and EXIT BIOS to reboot the PCM.2010 SwissQual AG 3 Using Drive Snapshot This chapter describes how to use Drive Snapshot to create and to restore a reference image of a PCM hard drive. 3.PCM Reference Images Manual © 2000 . If your hard drive contains a folder with the name ghost. Drive Snapshot is available on the external hard drive that ships with current Diversity Systems. Figure 3-1 BIOS version of a PCM Tip: You can also press F2 when the PCM starts to access the BIOS setup where you can view the BIOS version on the Info tab. Connect a keyboard to the front panel of the PCM. Enabling the Boot From USB Hard Drive Option If the PCM does not reboot from the external USB hard drive. To enable the boot from USB hard drive option on a PCM 1. restart the PCM and locate the following line in the BIOS startup screen: Kontron (R) BIOS Version <MPDBR738> The last three numbers in the brackets are the BIOS version. you need to change the BIOS settings for the PCM. go to the "Using Norton Ghost" chapter on page 16. press the RIGHT ARROW key until you select the BOOT menu. In the BIOS screen. Follow the on-screen instructions to change the BOOT PRIORITY ORDER to the following sequence: USB HDD IDE0 IDE1 5. 2. Chapter 3 | Using Drive Snapshot CONFIDENTIAL MATERIALS 11 .

Use the On-Screen Keyboard to type the last seven digits of the PCM serial number. For more information. Chapter 3 | Using Drive Snapshot CONFIDENTIAL MATERIALS 12 . Important: To prevent damage to the USB hard drive and to the PCM. Prepare the PCM a Turn off the PCM and remove any phone or data card devices. type the password for the PCM. If you then experience a problem with your new configuration.PCM Reference Images Manual © 2000 . point to Programs. and then click Backup. Tip: If the monitor remains blank. press NumLock to see if the keyboard is active. do not disconnect the external USB drive during the backup operation. On the Start menu. see the "Location of the Reference Image" section on page 13. b Connect a mouse and the data cable of the external hard drive to the two USB ports on the PCM. Important: Do not disconnect the USB hard drive or the mouse until step 6. Turn on the PCM. 2. and then press CTRL+ALT+F1. Figure 3-2 Start Backup process 3. and then click ent.2010 SwissQual AG Creating a Reference Image As this process overwrites the previous reference image you might want to move the existing image to a different folder before you create the new reference image. you can use this reference image to restore the PCM to the previous working configuration. Important: Take note of the ports that these devices are connected to. c d Connect the remaining USB-to-power cable of the external hard drive to a port on another PCM or PC. Important: The backup software automatically empties the Recycle Bin on your PCM. To create a reference image with Drive Snapshot 1.

6.2010 SwissQual AG Figure 3-3 Enter name for backup reference image 4.snX 1234567D.sna 1234567C. and external hard drive. Important: Disconnect the external hard drive immediately after the computer shuts down and before the BIOS screen closes.hsh 1234567D. for example. re-connect any data cards or phone device. Location of the Reference Image The reference image consists of a series of files in the following location on the external hard drive: F:\Backup\ A reference image consists of the following files:      1234567C. you should keep a backup Chapter 3 | Using Drive Snapshot CONFIDENTIAL MATERIALS 13 . "C". click any key on the On-Screen Keyboard. Remove the mouse. Important: Ensure that you re-connect the devices to the same ports that you wrote down in step 1. At the end of the backup process. In case you experience a problem with a new reference image.PCM Reference Images Manual © 2000 . monitor. On the Start menu. 5. and then click Restart.sna The file names start with the last seven digits of the PCM serial number followed by the drive letter.hsh 1234567C. point to Shutdown.

a On the Start menu. Before you restore your hard drive.PCM Reference Images Manual © 2000 . 3. Important: If you restore your PCM hard drive from a SwissQual master image. To restore a PCM from a Drive Snapshot reference image 1. a Turn off the PCM and detach the data card and phone devices. 2.2010 SwissQual AG copy of the previous image. Restore the image. you need to copy all of these files to a different folder before you create the new reference image. the startup process can take up to five minutes. Chapter 3 | Using Drive Snapshot CONFIDENTIAL MATERIALS 14 . point to Programs. Figure 3-4 Location of the reference images on a Drive Snapshot hard drive Restoring a PCM From a Reference Image When you restore the PCM hard drive from a reference image. and then connect the USB-to-power cable to a USB port on another PCM or PC. you need to reconfigure the PCM. Important: Take note of the ports that these devices are connected to. Note: Depending on your PCM version. the current data on your PCM hard drive is lost. see "Configuring a New PCM" on page 4. Prepare the PCM. For more information. and then click Restore. To keep a copy of the image. c Connect the data cable of the external hard drive to a USB port on the front panel of the PCM. Turn on the PCM. The restoration process can take at least 20 minutes. use a three-port USB hub. Important: Do not disconnect the external USB drive during the backup operation. copy the important data from your PCM to a safe location. Tip: If you want to attach both. b Connect a monitor and a USB keyboard or mouse to the front panel of the PCM.

and then click Restart. Important: Ensure that you re-connect the devices to the same ports that you wrote down in step 1. The restart command for the PCM is on the external hard drive.a. and before the BIOS screen closes. when the monitor has no signal. re-connect any data cards or phone device. Figure 3-6 Enter restore reference image name c d At the end of the backup process. Important: Disconnect the external hard drive immediately after the shut down process completes. that is. monitor.PCM Reference Images Manual © 2000 . Chapter 3 | Using Drive Snapshot CONFIDENTIAL MATERIALS 15 . click any key on the On-Screen Keyboard.2010 SwissQual AG Figure 3-5 Start Restore process b Use the On-Screen Keyboard to type the last seven digits of the PCM serial number. On the Start menu. Remove the mouse. point to Shutdown. 4. and then click ent.

in a Diversity system with two PCMs. If you cannot boot from the external hard drive. Before you can use Norton Ghost. The PCM slot numbers increment by one as you move away from the CBM. you can use this reference image to restore the PCM to the previous working configuration. If you then experience a problem with your new configuration. If you change the position of a PCM in your system. that is.PCM Reference Images Manual © 2000 . PCM0 PCM1 Figure 4-1 Diversity system with two PCMs For example. As this process overwrites the previous reference image you might want to move the existing image to a different folder before you create the new reference image. If your system does not have Norton Ghost. For more information. see the "Location of the Reference Image" section on page 18. Determining the PCM Slot Number The slot number of the PCM that is connected to the Control Base Module (CBM) is 0. If you move PCM1 to the first position. Chapter 4 | Using Norton Ghost CONFIDENTIAL MATERIALS 16 . Important: This procedure requires that the PCM boots from the external USB hard drive. see the "Enabling the Boot From USB Hard Drive Option" section on page 11. which is pre-loaded with the DOS version of Ghost Backup. its number designation changes to PCM0. Creating a Reference Image Each Diversity System comes with an external USB hard drive. the backup file for PCM1 would now restore what was previously PCM0.2010 SwissQual AG 4 Using Norton Ghost This chapter is only relevant for Diversity systems that were shipped with Norton Ghost. see the "Using Drive Snapshot" chapter on page 11. the PCM number also changes. the system designates the first PCM as PCM0 and the last PCM as PCM1. you need to determine the PCM slot number.

do not disconnect the external USB drive during a backup or restore operation.PCM Reference Images Manual © 2000 .2010 SwissQual AG To create a reference image for a PCM with Norton Ghost 1. To return to the DOS prompt. Important: To prevent damage to the USB hard drive and to the PCM. 4. Figure 4-3 Backup to internal Hard Disk 6. Connect the data cable of the external hard drive to the front panel of the PCM. and then press B. The PCM reboots from the USB hard drive. Reboot the PCM. Type the slot number of the PCM that you want to backup. Run Backup/Restore Tool. press Q. Press B to Backup internal Hard Disk. Chapter 4 | Using Norton Ghost CONFIDENTIAL MATERIALS 17 . 3. In the Backup – Restore Tool window.  To return to the DOS prompt. press 4. Note: To determine the number of your PCM. 2. for example. see the “Determining the PCM Slot Number" section on page 16. press Q. and then connect the USB-to-power cable to a USB port on another PCM or PC. 2. Connect a monitor and a USB keyboard to the front panel of the PCM. Figure 4-2 Backup – Restore Tool startup window 5. Note: You do not need to reboot the entire Diversity system.

a Turn off the PCM and detach the data card and phone devices. a In the Backup – Restore Tool window. Restoring a PCM From a Reference Image Important: When you restore the PCM software from an image. press R to Restore internal Hard Disk.2010 SwissQual AG Figure 4-4 Example – backing up PCM 3 Location of the Reference Image The reference image is in the following location on the external hard drive: \backup\pcm[PCM Number]img. Restore the image. Chapter 4 | Using Norton Ghost CONFIDENTIAL MATERIALS 18 . the current data on your PCM hard drive is lost. for example. Note: You do not need to turn off the Diversity system. Important: To backup your PCM. you need to copy this file to a different folder. To keep a copy of the image. you should keep a backup copy of the previous image. If the folder does not contain an image. and then connect the USB-to-power cable to a USB port on another PCM or PC. b c d Turn the PCM over and take note of the Windows XP Product Key. 2. Important: To prevent damage to the USB hard drive and to the PCM.gho In case you experience a problem with a new reference image. copy the important data from your PCM to a safe location. do not disconnect the external USB drive during the backup operation.PCM Reference Images Manual © 2000 . To restore a PCM from a reference image with Norton Ghost 1.gho. Connect a monitor and a USB keyboard to the front panel of the PCM. Before you use the Backup – Restore Tool. Connect the data cable of the external hard drive to a USB port on the front panel of the PCM. you must have a valid image in the \backup folder on your USB hard drive. \backup\ pcm3img. the tool displays an error message with an option to return to the DOS prompt. Prepare the PCM.

see the “Determining the PCM Slot Number" section on page 16. and then press R. Note: To determine the number of your PCM. Figure 4-6 Choose PCM image c In the Question dialog box. and then press ENTER.PCM Reference Images Manual © 2000 . select Yes.2010 SwissQual AG Figure 4-5 Restore internal Hard Disk b Type the slot number of the PCM that you want to backup. Chapter 4 | Using Norton Ghost CONFIDENTIAL MATERIALS 19 . for example. 2.

Chapter 4 | Using Norton Ghost CONFIDENTIAL MATERIALS 20 . 3.PCM Reference Images Manual © 2000 . Unplug the external USB hard drive and press CTRL+ALT+DEL to restart the PCM. select Yes.2010 SwissQual AG Figure 4-7 Ghost startup window When the restore operation is complete. d e f At the end of the restore operation. and then press ENTER. monitor. Ghost displays CLONE COMPLETED SUCCESSFULLY. In the Question dialog box. select QUIT. Remove the keyboard. re-connect any data cards or phone device. and then press ENTER.

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