DSS Components

1. Data Management Subsystem 2. Model Management Subsystem 3. Knowledge Management Subsystem 4. User Interface Subsystem 5. The User

Prepared By : Bhushan Phadke

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Prepared By : Bhushan Phadke

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Data Management Model Management Knowledge Management Other Systems User Interface User DSS Components Prepared By : Bhushan Phadke 3 .

Interrelates data from different sources. Some of the capabilities of DMS in a DSS are: • • Captures/extracts data for inclusion in a DSS database. Typical examples of DMS use include accounting. human resources and customer support systems. The DMS can be interconnected with the corporate data warehouse. Prepared By : Bhushan Phadke 4 .The Data Management Subsystem A data management system (DMS) is a computer program designed to manage a database (a large set of structured data). and run operations on the data requested by numerous clients. • Performs complex data manipulation tasks based on user queries.

Some of the capabilities of MBMS in a DSS are: • Allows user to manipulate the models so they can conduct experiments and sensitivity analyses ranging from ‘what-if” to goal seeking. Prepared By : Bhushan Phadke 5 .The Model Management Subsystem The model base management system (MBMS) is a computer program that includes financial. statistical. Usually. management science or other quantitative models that provide the system’s analytical capabilities and appropriate software management. the models are customized using modeling languages (programming tools). • Catalogs and displays the directory of models for use by several individuals in the organization.

Prepared By : Bhushan Phadke 6 . Simulation ◦ predict behavior of a system over time. Goal seeking – backward solution approach. Sensitivity analysis ◦ change inputs or parameters and look at model results.Categories of Models Optimization ◦ get the highest level of goal attainment from a given set of resources. ◦ 2 approaches: What-if analysis – forward solution approach. Heuristics ◦ "rules of thumb" to arrive at satisfactory solutions.

This can be provided by an expert system or other intelligent system.The Knowledge Management Subsystem Many unstructured and even semi-structured problems are so complex that their solutions require expertise. and interpreting results • Reasoning. how. Some of the capabilities of KMS in a DSS are: • Provides expertise in solving complex unstructured and semi-structured problems • What models to use. handling uncertainty and learning from data • Expertise provided by an expert system or other intelligent system (AI techniques) Prepared By : Bhushan Phadke 7 .

ELSE) Examples: ◦ IF your income is high THEN your chance of being audited by the IRS is high.. Prepared By : Bhushan Phadke 8 ..Example: Knowledge Representation Production Rule (IF.THEN. ◦ IF your income is high OR your deductions are unusual THEN your chance of being audited by the IRS is high ELSE your chance for being audited is low. ◦ IF your income is high THEN your chance of being audited by the IRS is high ELSE your chance for being audited is lower.

movements of the computer mouse.The User Interface (Dialog) Subsystem User interface (of a computer program) refers to the graphical. Prepared By : Bhushan Phadke 9 . and selections with the touch screen) the user employs to control the program. textual and auditory information the program presents to the user. and the control sequences (such as keystrokes with the computer keyboard.

Staff assistant 2.The User Managers Staff specialists Intermediary: 1.Business (system) analyst 3.Group DSS Facilitator Prepared By : Bhushan Phadke 10 .

DSS evolve as they develop.Distinguishing DSS from Management Science and MIS DSS is a problem solving tool and is frequently used to address ad hoc and unexpected problems. Prepared By : Bhushan Phadke 11 .

Prepared By : Bhushan Phadke 12 .

Design and Construction of DSS Construction of DSS with DSS Generators Prepared By : Bhushan Phadke 13 .

machines. Useful for police patrolling Other s/ws – Excell.s GADS (Geodata Analysis and Display System) which displays a map showing the location of equipment. IBM. eg. Quattro. Shows workloads by territoty.DSS application can be constructed with DSS generators with DSS tools DSS Generators : It is a package of software used to build DSS application. Lotus 1-2-3. inventories and materials. Focus Prepared By : Bhushan Phadke 14 .

The Generator must be flexible and adaptive enough to facilitate thei terative design process by which Specific DSS can respond quickly to changes". Sprague and Carlson (1982) identified "two basic objectives of the DSS Generator: 1. ADSS generator is a software "package" that provides a set of capabilities to build specific DSS quickly and easily. and 2.A DSS generator is a software package for developing the user interface and in some cases a model. 15 Prepared By : Bhushan Phadke . A DSS generator is used to create a specific DSS. To permit quick and easy development of a wide variety of specific DSS. rules or a database schema for a DSS. 2.

Colour Graphics 2.DSS Tools For construction of DSS application and creation of DSS generator is facilitated by Special s/w elements 1. Special Editors 3. Random Number Generators Prepared By : Bhushan Phadke 16 . Softwares 4.

DSS softwares 1. MKT. HR. Industry Oriented : for Hospitals for planning for Banks-portfolio Management Airlines-planning and control 2. OM Prepared By : Bhushan Phadke 17 . Functional Areas Finance.

Passive DSS. 2. knowledge-driven DSS.Classification of DSS I. desktop DSS Prepared By : Bhushan Phadke 18 . communication-driven DSS. and 3. document-driven DSS. On the conceptual level DSS is classified as 1. model-driven DSS. 3. 4. On Use level DSS is classified as 1. III On System level DSS is classified as 1. enterprise-wide DSS and 2. Cooperative DSS II. Active DSS. data-driven DSS. and 5. 2.

2. The whole process then starts again.DSS classification On Use level 1. until a consolidated solution is generated. A cooperative DSS : A cooperative DSS allows the decision maker (or its advisor) to modify. but that cannot bring out explicit (clear) decision suggestions or solutions. or refine the decision suggestions provided by the system. The system again improves. complete. A Passive DSS : A passive DSS is a system that aids the process of decision making. and refines the suggestions of the decision maker and sends them back to her for validation. Prepared By : Bhushan Phadke 19 . An Active DSS: An active DSS can bring out explicit decision suggestions or solutions. before sending them back to the system for validation. 3. completes.

external data. Model-driven DSS use data and parameters provided by DSS users to aid decision makers in analyzing a situation. Document Driven DSS : A document-driven DSS manages. Knowledge Driven DSS : A knowledge-driven DSS provides specialized problem solving expertise stored as facts. procedures. sometimes. optimization.DSS classification on conceptual level 1) Communication driven Level DSS: A communication-driven DSS supports more than one person working on a shared task. Model Driven DSS: A model-driven DSS emphasizes access to and manipulation of a statistical. integrated tools like Microsoft's NetMeeting or Groove . or simulation model. retrieves and manipulates unstructured information in a variety of electronic formats. Prepared By : Bhushan Phadke 20 2) 3) 4) 5) . or in similar structures. rules. Data-driven DSS : A data-driven DSS or data-oriented DSS emphasizes access to and manipulation of a time series of internal company data and. financial. eg. but they are not necessarily data intensive.

single-user DSS are small systems that reside on an individual manager's PC. Desktop DSS: Desktop.DSS classification on System Level 1) 2) Enterprise-wide DSS: Enterprise-wide DSS are linked to large data warehouses and serve many managers in a company. Prepared By : Bhushan Phadke 21 .

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