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MASTER OF HOSPITAL MANAGEMENT
HEMCHANDRACHARYA NORTH GUJARAT UNIVERSITY, PATAN – 384 265
SEMESTER : I
Evaluation Scheme: (Except Hospital Visits) INTERNAL – SEMESTER EXAMINATION EXTERNAL – SEMESTER EXAMINATION QUIZZES/ PRESENTATION/ ASSIGNMENTS/CP/PROJECTS/ATTENDANCE . GUJARAT .G.SEMESTER:I Course Organization: This course will follow mainly a lecture format. No class is awarded for the degree of Master of Hospital Management. Case studies.30 A 4.30 % . Methodology: Lectures.00 A3.30 C 2.70 D+ 1. Visit to various Healthcare Organizations. Group Work. Further.00 D0.00 (ii) Reports Connotations I Incomplete S Satisfactory U Unsatisfactory 2 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. the performance of students will be evaluated in terms of letter grades and reports which have the following equivalent grade points and connotations : (i) Letter Grades Grade Points A+ 4.70 B+ 3.40 % . attendance through out the semester upto 85% is compulsory with the consideration of 75% of limit.70 F 0.00 B2.70 C+ 2.30 % The University has a policy of awarding letter grades and the overall performance of a student is indicated in terms of Cumulative Grade Point Average (CGPA). From the academic stand point. it is neither possible nor desirable to convert Cumulative Grade Point Average (CGPA) into equivalent percentage marks.30 D 1.N. Role plays.30 B 3. Workshop & Conferences.00 C1. At the end of each semester. Presentations.UNIVERSITY. Quizzes. Students are encouraged to ask questions on the course and to share any personal experiences which are relevant to the topic.
a student obtains ["F"] grade in a course but secures an average grade point of 2. 3 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. the student will also have to complete satisfactorily the summer project in an organisation arranged by the Department and submit a project report which shall be evaluated for Satisfactory or Unsatisfactory performance. or (D-)] with ONE ["F"] in any course. failing which he/she will be given ["F"] grade. and (iii). In case of Unsatisfactory report. If a student has not been able to complete any course. he/she will have to repeat the courses in which he/she has obtained [D+] or lower grades as well as fulfill the requirements given under (c) (i). In case. SEMESTER:I If a student does not fulfill any of the requirements given under (c) (i).00 during an academic year. GUJARAT .00 at the end of each academic year. (ii) should not obtain more than one ["F"] in an academic year. he/she will not be promoted to the next year/declared eligible for conferment of the Degree. he/she will be given ["I"] report implying incomplete. (ii). he/she will have to repeat the same at the end of the second year. (c) After the successful completion of the two-year programme as per the requirements laid down as above.(D). In case of failing. appearing in mid-sem. he/she should not have obtained more than 4 ["D"s] = [(D+).(a) The student is required to fulfill the following conditions : (i) to maintain an average grade point of 2.UNIVERSITY. This grade will have to be removed within a specific time period as allotted by the Department. payment of full fees as a repeater student. end-sem etc. the University will issue a consolidated transcript of all the semesters and a student will be awarded Master Degree in Hospital Management (Master of Hospital Management). (iii) during the academic year.N. examinations. or (D-)] without ["F"] in any course.G. attendance requirements. etc. OR 2 ["D"s]= [(D+). (b) Besides a satisfactory performance in various courses during the first year. he/she will have to obtain at least [D-] grade in the said course in the ensuing semester/year. (D). All the rules applicable to a regular student shall also be applicable to such a student i. (ii). and (iii) above.e.
the presentation and report writing time of the visits. GUJARAT . Course No. Evaluation will be based on the attendance.N. 4. They have to spend around 50 hours which includes the visit time. Hospital.G. 6. reports and presentations by the students. Trust Hospital.SEMESTER:I FIRST YEAR ----. and Corporate Hospitals. Atleast two of the Hospital should have more than 100 beds.No. 7. HM101 HM102 HM103 HM104 HM105 HM106 HM107 HM108 Title Healthcare Environment & Policies Principles of Management Organizational Behavior Accounting for Hospitals Health Economics: Managerial Aspects Communication Skills Computer Applications in Hospital Administration Hospital Visits * Total Credits 3 3 3 3 3 3 3 3 24 *Hospital Visits: Students shall be taken on a visit to a minimum of 3 Hospitals of different category. 5. 4 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. 3.UNIVERSITY. Single specialty Hospital. otherwise the student would not be taken to 2nd Year. 2. 8. It will remain compulsory requirement to every students to visit hospitals as per above.SEMESTER – I Sr. Govt. 1.
Brilliant Lawrence • Pre-test Self Assessment and Review . Significance and recording of vital statistics. Waste disposal management (Solids and Liquids) – Incinerators. Environmental and Occupational hazards – Hazards of environment and work place. Water supply and sanitation. Vital events of life & its impact on demography. Health system in developed countries. District Health Organization. Communication systems. Reproductive and child health programme (RCH)-Health related national programmes – Integrated Child development scheme.UNIVERSITY. National Population Policy. Safety systems. Concept of health indicators Unit 2 Healthcare services: Demography & Vital Statistics Demography – its concept.Malaria. • Principles of Internal Medicine Harrisons Volume 2 • Human Anatomy.NIHFW. Hospitality in Hospital Care. Secondary and Tertiary Care. Unit 3 Hospital based healthcare & its changing scenario: Overview of Hospital Concept of Modern Hospital & Privatization in Health Sector. Public Sector Hospitals and Level of care / offered facilities. Background objectives. Natural history of disease and role of hospitals to offer various levels of care. National Health Programmes related to Non Communicable diseases – Cancer.G. National Five year plans. Tuberculosis. D. Filaria. Park • Smallpox Eradication in India . Health scenario of India. Census & its impact on health policy. Objectives : This course will provide an orientation regarding healthcare system of India with reference to pre-independence and post-independence scenario.N. Infrastructure and lay out of an ideal corporate hospital. various committees and various national and state health programmes. present and future. Community participation in healthcare delivery system. minimum needs programme. It will help the students to understand the role of government in Healthcare. A. operations. achievements and constraints in various National Heath Programme.Ronald Gold et. and Mental Health. Immunization and Isolation systems. Kunders • Hospital Administration – Tabish • Textbook of Preventive & Social Medicine. action plan. Changing pattern of diseases. Healthcare of the Community. Mahajan • Population studies – Asha Bhendre • Hospital Management module II. Health and Population policy and Strategies. National Health Policy & Inter-sectoral Co-ordination. Healthcare delivery system in India at Primary. Indigenous system of medicine in India. K. Scope : Unit 1 Basic concept of Health: Concept of Health and Disease Concept of health & disease and well being. Text Books: • Foundation of Epidemiology – Gilienfeld • NFHS Reports • Textbook of community medicine: V. Emergency Epidemic Management System. Diabetes. Health scenario of India. Blindness. National Health Policy & Population policy. Public Health Service Systems. AIDS and STD. Regionalization of health care. 2. current Healthcare policies and the need for their revision with the ever changing Healthcare environment. Another important aspect will be the evolution of Healthcare providers/ Hospitals since the last 50 years. Care offered in Specialty and Super specialty Hospitals Unit 4 Public health system National Health Programmes related to Communicable diseases.SEMESTER:I Subject : Healthcare Environment & Policies [HM101] 1. targets. Concept of Corporate Hospital in developing countries. Sterilizations – Autoclaves. GUJARAT . Invasive and non-invasive diagnostic facilities in modern hospital.el. K. K. Prevention aspect of diseases. Functioning of modern hospitals & changing need of patients. National Health Programme. Leprosy. New Delhi • Hospital Administration – G. Effects of Globalization in Health care. It will focus on Preventive and curative aspects of Health with special emphasis on Public Health and the changing pattern of diseases.Dr. Dynamics of disease transmission..Prof. Students will be guided regarding the three tier system in Healthcare (by lectures and field visits) and will be provided a brief overview about the comparison of Indian Healthcare system/ Environment with that of other countries. Dutta • Common Pathological Conditions 5 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H.past.
Unit 2 The Individual: Individual behavior and work situation Unit 3 Organization and Management: Introduction to organization & management Factors contributing to increasing significance of management in organizations. staffing. Unit 7 Social Responsibilities of Management Management and Society: Culture and management. optimization and satisfying. empowerment.G. role of boards and committees. consequences of IT revolution. concept of bureaucracy. organizing. decision making style and objectives by medical professionals and hospital administrators.SEMESTER:I Subject : Principles of Management [HM102] 1. departmental and matrix forms. learning organization and unique features of hospital organization. effective leadership. human judgment in decision-making. divisional. systems theory of organization. Unit 4 Management Functions: Management Process and Functions: Nature and description of management process and managerial functions – planning. Life cycle theory and path goal approach. GUJARAT . strategic business unit. Henry Fayol’s principles of management. the special features of management in a hospital. their evolution. their importance and role in effectively administering health care organizations. Objective : This subject focuses on acquainting the student with the basic concepts and principles of management and organization. directing. Hawthorne experiments. working in team. functions of leadership. 2. human relations approach. appropriate control systems. structural mechanisms and processes for power distribution. process of centralization and decentralization. uniqueness of hospital organization. delegation and accountability. the uniqueness of hospital organization. Management ethics. Evolution of Management thought: Traditional approach. management by objectives. rationality principle. techniques of decision-making. authority and responsibility relationship. behavioral approach. Leadership: Leadership related to hospital management. Social objectives and responsibilities of management with special reference to hospital administrators and health care providers. Decision Making: Nature and content. line and staff relationship. Frederic W Taylor’s scientific management. types of organizations-functional. formal and informal organizations. co-coordinating and controlling. stages in decision-making process. Unit 5 Organization Concepts & Processes : Nature and structure of organization. their interpretation to hospitals. Unit 6 Influencing others : Authority Power and Influence: Their nature and functions.N. and Japanese management. differences between hospital and conventional organizations. 6 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. Scope : Unit 1 Introduction: Human Behavior Application of behavioral science concepts to management. theories of leadership – Managerial grid.UNIVERSITY.
N. Chapter 3.Gilbert Jr.. • Gene Burton and Man. SEMESTER:I **** 7 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. • James A. (ed).Edward Freeman and Daniel R. • Harold Koontz. Tata McGraw Hill. New Delhi. • Srinivasan A. GUJARAT . McGraw Hill International. New Delhi. Response Books. Heinz Weihrich.UNIVERSITY..V. Thakur. 1993. 1990. New Delhi. Management Today – Principles and Practice. Managing a modern hospital.V.G. 2000. Management – A global perspective. 1998. Stoner. Management. prentice Hall India. 1996. New Delhi. R. Japanese Management – The Indian Context. McGraw Hill International.Reference : • Srinivasan A.F. • Harold Koontz and Heinz Weihrich. Tata McGraw Hill. Essentials of Management.
Theory ‘Z’. functions and working pattern. Impact on Organizational structure Unit 3 The Organization System Organizational climate in Hospitals. Organizational commitment. People with diverse backgrounds and cultural values have to work together effectively and efficiently in a health care organization. Techniques. GUJARAT .Prentice Hall Robert A. Oxford and IBH Publishing. team building. motivators. group and International change. methods. feed back systems. Strategies for managing conflicts. Planned organizational change. Unit 4 Organizational Dynamics. It will increase students understanding of psychological and sociological phenomenon that regularly occur in different hospitals. Organizational culture.G.SEMESTER:I Subject 1. Need for Integration.UNIVERSITY. professionals. Herzberg’s Two – factor theory. Hygiene factors. Unit 5 Stress Management Concept. Scope : Unit 1 Cognitive Processes Perception and its Impact. Physical. Unit 2 The Group. Text Books: • • • • Stephen Robbins – Organizational Behaviour . Motivational Process Types of Motives.N. Process of work motivation. It will help them learn how to exercise leadership to solve problems-from managing the motivation and performance of individuals and teams to leading at the executive level. organizational development and interventions. Creativity and problem solving. coping strategies among health care 8 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. group cohesiveness. techniques. etc Psychological stress. problem of resistance to change. quality circles and natural groups in hospitals. T. It will understand the concepts at and individual as well as the group level. Crisis management. that are useful for diagnosing problems involving human behavior at hospitals.Organizational Behaviour – Mc Graw hill Pareek Udai. Formal and Informal Groups Group behavior. Vroom’s Expectancty theory. Management of change Individual. Methods and Incentive plans for motivating Professionals. Individual and group stress. Conflict Management Sources. Maslows Hierarchy of Needs.V Rao – Behavioural process in organizations. It will understand the dynamics of human organizations and organization structure. Baron – Behaviour in Organizations – Prentice Hall Luthans . Levin’s Force Field Analysis. 2. Theories of Motivation – Theory ‘X’ and Theory ‘Y’. The course will focus on the students to the framework. Objectives : Organizational Behavior [HM103] : The Course is the study of individual and group dynamics within an organization setting. styles and strategies for dealing with problem of resistance to change.
Chatterjee. Corporate Disclosure Policy.. Accounting for Natural Resources. L. Bonus shares. Scope : Unit 1 Hospital Management & Accounting: An Economic Decision: Evolution of Hospitals. analysis with a special emphasis on investment decision and cost reduction in hospital administration. Fields of Accounting Activity. Objectives : The course is designed to provide a thorough understanding of the financial accounting and management accounting as an essential part of the decision-making process in the total hospital management system. 2.SEMESTER:I Subject : Accounting for Hospitals [HM104] 1. Financial Statement. Ltd. Ethical issues in Accounting Unit 2 Accounting Process: Accounting methods. GUJARAT .UNIVERSITY. Financial Ratios. Stock-based compensation. Narayanswamy PHI Publication Financial Management for Hospital Administration. Accounting cycle. Forms of Business organization.. Depreciation in income tax Return. Sources of information.N. K. Earnings per Share Unit 7 Financial Statement Analysis: Standards of Comparison. The objective of this course is to acquaint students with various concepts of accounting and highlight the decision making and control focus of managerial accounting. Buy-back of shares and treasury stock. Accounting Operation. Capital and Revenue expenditure. Jaypee Publicaiton Accountancy. current liabilities. Ledgers & other Books of Accounts Unit 3 Finalisation of Account: Trail Balance. Quality of Earnings. Financial analysis of Fixed Assets Unit 5 Liabilities: Classification of liabilities. By G R Kulkarni.G. Sultan & Chand Publication 9 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. By D. Accounting for Depreciation. Accounting. Gupta. By R. Cost of health care delivery is increasing day by day due to a multitude of factors. The course postulates accounting techniques. Capital Market & Corporate Governance. Generally Accepted Accounting Principles (GAAP) & Concepts. Techniques of Financial Statement Analysis. Long-term liabilities Unit 6 Shareholder’s Equity: Share Capital. Efficient Market Hypothesis and Financial Statement Analysis. Classification of Hospitals & Accounting. Depreciation Method. Accounting Equation. Preparation of supporting documents. Financial Accounting (A Managerial Perspective). contingent liabilities. By R. Interpreting Financial Reports BOOK FOR READING : • • • • A Handbook for Accounting for Hospital Management. Himalaya Publishing House Pvt. Balance Sheet Unit 4 Fixed Assets: Determining cost of acquisition. Accounting. Profit & Loss Account. Role of Hospital Administration & Accounting Matters. A managerial emphasis is being laid on cost containment & fundamental analysis of a corporate hospitals. Trading Account. Reserves. Hospital & Accounting System. Financial & Management Accounting. Journal Entries. Accounting for Intangible Assets. Rectification entries.
com. www. : www.capitalmarket.moneycontrol.com. www.cmie.tally.myiris. GUJARAT .com. www. www. 10 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H.G.com.com.org . www.icai.nseindia.org. www. The Economic Times.com.com MAGAZINES. www.com. The Economist.com.bseindia. Money. ICFAI Reader.UNIVERSITY. JOURNALS & NEWS PAPERS Capital Market. The Business Standard. www.N.SEMESTER:I WEBSITES REFERENCE www.economictimes.ifac. www.indiainfoline. : The Management Accountant.
Determinants of cost and utilization.Determinants of Demand Unit 4 Supply side considerations in Healthcare Law of Supply.Public InsurancePrivate Insurance.Health insurance worldwide. • Economic of Healthcare.Production of Health Care. Ltd.G.SEMESTER:I Subject 1.Cost benefit analysis. as well as discussing the importance of health for development and some basic economic evaluation techniques. T. The subject will cover a number of topics including basic economic concepts important for the study in health economics. Feldstein.Price elasticity.Determinants of Supply. The student will also be exposed to the concept of health insurance and various health insurance models.The levels of technology change.Role of Economics in Healthcare.N.Pricing of Health Care Unit 5 Concept of Cost Concept of Cost analysis. why health is different from other good.Externalities. Further.Market imperfections.Demand for Health.Jowett and R. this course will teach the student to use economic analysis to understand critical issues in health care and health policy.H.Brief outline about the pharmaceutical industry Unit 8 Brief Introduction about the fundamentals of economics with reference to Healthcare DALY. Thompson Asia Pvt.Role of insurance in diffusion of technology. Rana • Health Economics for Developing Countries: A Practical Guide: by S. aspects of the Indian health care market.Types of cost in healthcare. The primary aim of this subject is to provide a clear. South-Western. GUJARAT . Scope : Unit 1 Introduction Health.Managed Care. • Health Economics.Health insurance in India. concise introduction to micro and macro economics in general and economics applied to hospital and health care sector in specific.S. 2.Cost of health care.Cost effective analysis Unit 6 Insurance The market for health insurance. making health related market a unique topic for study.Ensor.James W Henderson.Economics.Redistribution used in kind subsidies Unit 3 Demand Side Considerations in Healthcare Law of Demand.Paul J.QALY. Objectives : Health Economics: Managerial Aspects: [HM105] : The provision and production of health care have different characteristics and incentives from other consumer goods.Witter.Concept of Micro Economics. M.EquilibriumPopulation Coverage Reference Books: • Health Economics and Policy.Policies to contain cost.Health Economics.P.Production Function and Cost MinimizationCompetitive Behavior.Thompson 11 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H.UNIVERSITY.Concept of Macro Economics.Social Insurance.Market Performance.Life insurance Unit 7 Technology in Healthcare and Its Economics The economics of Technology Change.Community health care insurance in India.Demand for Medical Care.Market Failure.Costing for decision making.Key Terms in Healthcare Economics Unit 2 Role of Government Government Intervention in health care. Delmar Publisher Inc.Process of costing in healthcare. This will be dealt in specific reference to the Indian context.
Pradhan. 2002. GUJARAT . 12 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. 5th Ed. transforming them into future healthcare leaders. Overall tone and readability. field visits. H & Pradhan N S. Response books: Sage Publications: New Delhi. 2003. Process of writing. Memorandums.N. 2000. Emotional Intelligence & Motivation Unit III Basic correspondence. Impromptu remarks. AITBS Publishers: New Delhi. Manuals. Entrepreneurship. Minutes. Choosing the right words. Advanced Business Communication. Public relations. 2005. Changing existing & adopting new attitudes and behaviour Contemporary Issues in Health Services Management Resumes. Himalaya publishing house: Mumbai. Audience analysis. Types of communication. Developing logical paragraphs. Business communication today. Barriers to communication. Visual aids for business presentations & Art of Pubic speaking. Grant proposals. Unit II Psychological Aspects In Communication Role of understanding psychology. Contents: Unit I Core Concepts Meaning of communication. Communicating in work teams. Art of listening & Basic correspondence: Emails. References: Ober S. 2004.SEMESTER:I Subject : Communications for Hospital Managers [HM106] Objectives: This unique module is an outcome of innovative thoughts that have been conceptualized in order to prepare the students for the healthcare challenges. Reports. Business presentations. Innovative communication technologies. clarity. Deep and Deep Publications Pvt Ltd: New Delhi. Components of communication. Personality determinants & traits.UNIVERSITY. 1996. Interviews. Nonverbal communication and Communicating in diverse environments. organization. 4th Ed. listening and writing skills Language Art Basics. Thomson SouthWestern: Singapore Fruehling R R & Lacombe J M. conciseness. Pedagogy: Classroom based teaching. Biztantra: New Delhi Penrose J M. Principles of effective writing.G. Rasberry R W & Myers R J. Bhal S. Writing effective sentences. Communicating for Results. MOU’s & Proposals Unit IV Oral communication methods and skills Principles & types of oral communication. Business ethics & Business etiquette. Business ethics and managerial values. Unit V Information and persuasion techniques Presenting information effectively: directness. Business communication. reading materials and online based instruction. Directions of communication. redundancy & multisensory messages. Bhatia S K. Contemporary Business Communication. Persuasive process. Letters. 4th Ed.
Anatomy of Computers. as Awareness on the application of IT in Various functions of Hospital. technological innovation and quality certification has mere importance. Input and Output devices. Importance of effective Health Information system. Microsoft Office. Generation of Computers. Data processing Unit 2 Introduction to Windows Application in Windows – Word processing (MS Word). Objectives : Computer Applications in Hospital Administration [HM107 : With the changing environment and force of Government regulations. Spreadsheet (MS Excel). Scope : Unit 1 Introducing to Computing Fundamental of Computers.N. 2.G.UNIVERSITY. Atleast one software of Hospital Management Information System with practical exposure at a concerned hospital Suggested Practical: • • • • • • • Mail Merge using MS Word Functions application using Excel Profit Analysis using Excel Vendor Analysis using Excel Grade Analysis using Excel Budget Consumption using Excel Miscellaneous Exercise **** 13 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. Computerized information handling is a part this changing environment and the course is formulated for the same. Memory and operating system. GUJARAT . Classification of Computers. SQL. Presentation (MS Power Point). Programming languages.SEMESTER:I Subject 1. Student will get to know and equipped with the ways and techniques of paperless work. Relational databases (MS Access) Unit 3 Basic concepts about computer Hardware & Software Working knowledge of commonly used hospital software. Computer programme and operating system. Application of Computer in hospitals. ERP system with modules (theory). Data Based Concept ( ER diagram). Digital maintenance of Medical Records Unit 4 Application of statistical tools in the areas of Health services.
2. presentation of the report by the students. attendance & tutorials: 40% 30% 30% ***** * The HNGU reserves the right to amend. Pedagogy Students have to visit atleast five hospital of different Category. A Project Report/Journal should contain details of main departments of Hospitals. Students while visiting the various departments will observe the physical layout. Objectives : To provide comparative understanding of various kinds of hospitals: their method of working. physical layouts and working conditions. 14 SYLLABUS: MASTER OF HOSPITAL MANAGEMENT: H. Unit 3 A structured report is prepared by the student on each hospital visit. equipment needs. evaluation scheme. Trust hospital.SEMESTER:I Subject : Hospital Visits [HM108] 1.G. Students will have to do Functional study of each department and write a note on the departmental role. working conditions. manpower. Unit 4 Compilation of the reports into one major report. The students write notes on the salient features. single specialty hospital. Trust Hospital. along with it’s location. etc. visit. modify or alter the structure and content of the subject and syllabus as well as other matters. Students have to make report of organizational structure and Department Hierarchy with their role at the time of visits. Corporate sector – Nursing Homes Unit 2 Visit to various hospitals (five Hospitals) guided by concerned Faculty and Hospital professionals: A brief introduction is given by the host hospital on the medical and administrative functions of the hospital. Evaluation Project Report/Journal Preparation: Presentation/viva voce: Classroom performance. GUJARAT . Scope : Unit 1 Introduction to Hospitals and Health care facilities – Government Sector. space requirements. policies and regulations pertaining to the subject without assigning any reason or prior notice.UNIVERSITY. functions. and corporate hospitals.N. Government hospital.
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