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SAP GUI for Windows Release / Platform Availability & support - April 13, 2011 See also: SAP

notes 147519 & 66971

Windows XP
X

Windows Vista (only "Business", "Ultimate" and Windows 2003 Server "Enterprise" edtions) Windows 2008 Server
X X X

Windows 7
X

Windows 2008 R2 Server


X

SAP GUI Version support timeline


SAP GUI for Windows 7.20 support ends on April 9, 2013. A successor to release 7.20 will be shipped in Q2/2012.

SAP GUI for Windows 7.20


Limited support after April 14, 2009 => operating system upgrade recommended Support ends March 31, 2014 Until December 31, 2014 Limited support after June 30, 2010 => operating system upgrade recommended Support ends July 14, 2015 Until June 30, 2016 Limited support after March 31, 2012 => operating system upgrade recommended Limited support after June 30, 2013 => operating system upgrade recommended Limited support after January 12, 2015 => operating system upgrade recommended Limited support after June 30, 2013 => operating system upgrade recommended

Platform support restriction Limited support from Operating System vendor Platform support deadline No support from Operating System vendor Additional "post mortem" QA procedures for platform

Support ends April 11, 2017 Until March 31, 2018

Support ends July 10, 2018 Until June 30, 2019

Support ends January 14, 2020 Support ends July 10, 2018 Until December 31, 2020 Until June 30, 2019

Legend
X: GUI / Platform combination is preferred X: GUI / Platform combination is available o: GUI / Platform combination is NOT available

A given combination of Windows operating system and SAP GUI release is supported as long as both the operating system AND the SAP GUI release is supported. Clients can also be used to access SAP via Terminalserver or Citrix Presentation Server. End of Support for SAP GUI for Windows 6.20 / 7.10
On 31st of December 2010 support for SAP GUI for Windows 6.20 ended. If you are using this release of SAP GUI for Windows please upgrade to SAP GUI for Windows 7.20 as soon as possible. On 12th of April 2011 support for SAP GUI for Windows 7.10 ended. If you are using this release of SAP GUI for Windows please upgrade to SAP GUI for Windows 7.20 as soon as possible.

Support for older Operating Systems


Windows 2000 Support for SAP GUI on Microsoft Windows 2000 was dropped in July 2010 since Microsoft terminated support for this operating system on 13th of July 2010. Customers still using Windows 2000 are

Compatibility and Upgrade


SAP GUI for Windows is "downward compatible". You can use, for example, SAP GUI for Windows 7.20 with SAP R/3 3.1, 4.0, 4.5, 4.6 or other pre-existing SAP products starting with SAP R/3. However please be aware that while connectivity to older SAP releases is possible, official support is limited to those SAP releases which are still within their respective maintenance period (including extended maintenance and for products newer than or equal to SAP R/3 3.1i customer-specific maintenance). You do not neccessarily have to upgrade your frontend software (mind the restrictions mentioned above) when upgrading to a new SAP release (as long as you are using at least SAP GUI for Windows 6.20) though you will not benefit from new features newer SAP GUI releases may offer. You can upgrade SAP GUI prior to upgrading your SAP system. When upgrading SAP GUI, you should use the latest version available (please check for Hardware requirements in note 26417).

What does it mean ...


... Limited support ... Support ends ... Post mortem QA procedures SAP may not be able to solve problems that occur exclusively on such a platform. In these cases an operating system upgrade may be the only solution SAP can offer. SAP does not solve / handle problems that occur exclusively on these platforms. For an additional transition phase of up to 12 month, SAP applies QA procedures to patches on these platforms.

Appendix: Operating System Lifetime (defined by OS vendor) End of Life: 30/2006 (on Windows 98 "paid incident" support Entering Non-Supported phase: 1/2004 (*) basis) End of Life: 6/2004 Windows NT 4.0 Entering Non-Supported phase: 6/2003 (*) End of Life: 6/2010 Windows 2000 Entering Extended Support phase: 6/2005 (*) End of Life: 4/2014 Windows XP Professional Entering Extended Support phase: 4/2009 (*) End of Life: 7/2015 Windows 2003 Server Entering Extended Support phase: 7/2010 (*) End of Life: 4/2017 Windows Vista Entering Extended Support phase: 6/2012 (*) End of Life: 7/2018 Windows 2008 Server Entering Extended Support phase: 7/2013 (*) End of Life: 1/2020 Windows 7 Entering Extended Support phase: 1/2015 (*) End of Life: 7/2018 Windows 2008 R2 Server Entering Extended Support phase: 7/2013 (*)
(*) see also: http://support.microsoft.com/gp/lifeselect