Chapter 16: Multiple Choice Questions 1. Which of the following is generally found in most JIT environments? a.

a push or pull system, depending upon the rate of demand b.pull systems c.a push system for purchased parts and a pull system for manufactured parts d.push systems Which one of the following is not a benefit of the implementation of JIT? a.cost reduction b.variability increase c.work in process reduction d.quality improvement Which of the following is not a reason for variability? a.employees, machines, and suppliers produce units late b.customer demand is unknown c.employees, machines, and suppliers produce units that conform to standards d.engineering drawings are inaccurate The implementation of JIT offers several advantages, including a.work-in-process increases b.rework reduction c.decreased profit margins d.increase in variability to better respond to variable demand Which of the following illustrates an activity that does not add value? a.training employees b.ordering parts from a supplier c.making a part d.accumulating parts in front of the next work center Which of the following statements regarding a pull system is true? a.Large lots are pulled from upstream stations. b.Work is pulled to the downstream work stations before it is actually needed. c.Manufacturing cycle time is increased. d.Problems become more obvious. Manufacturing cycle time is best defined as the a.length of the work shift, expressed in minutes per day b.time it takes a unit to move from one workstation to the next c.time between the start of one unit and the start of the next unit d.sum of all the task times to make one unit of a product e.time from raw materials receipt to finished product exit Which one of the following is a characteristic of a JIT partnership? a.large number of suppliers b.maximal product specifications imposed on supplier c.active pursuit of vertical integration d.steady output rate e.frequent deliveries in large lot quantities

2.

3.

4.

5.

6.

7.

8.

9.

Characteristics of JIT partnerships with respect to quantities include a.short-term contracts to ensure flexibility b.suppliers package in variable quantities to meet exactly the customers' production requirements c.suppliers increase production lot sizes in order to achieve economies of scale d.suppliers determine the quantities to be delivered based on their own production schedules Characteristics of JIT partnerships with respect to suppliers include a.competitive bidding encouraged b.buyer plant pursues vertical integration to reduce the number of suppliers c.analysis to enable desirable suppliers to become/stay price competitive d.most suppliers at considerable distance from purchasing organization Characteristics of Just-in-time suppliers do not include a.scheduling of inbound freight b.an increase in release paperwork to obtain more detailed records c.long-term contract agreements d.few suppliers A characteristic of JIT partnerships with respect to shipping is to a.use company-owned or contract shipping to gain control b.use only full trucks to minimize freight costs c.use only air freight to speed up deliveries d.use public transportation to minimize costs

10.

11.

12.

13.Which of the following is not a goal of JIT partnerships? a.elimination of unnecessary activities b.elimination of in-plant inventory c.elimination of in-transit inventory d.elimination of engineering changes 14. A characteristic of JIT partnerships with respect to quality is to a.help suppliers meet quality requirement b.have 100% inspection of incoming parts c.maintain a steady output rate d.impose maximum product specifications on the supplier

15.Which of the following is not a goal of JIT partnerships? a.elimination of unnecessary activities b.elimination of in-plant inventory c.elimination of in-transit inventory d.elimination of poor suppliers e.all of the above are goals of JIT partnerships 16.Which one of the following is a concern expressed by suppliers? a.elimination of in-plant inventory b.delivery to the point of use c.production with zero defects d.large lot sizes 17.Reduction of in-transit inventory can be encouraged through use of a.supplier location near plants b.low-cost, global suppliers c.low carrying costs d.use of trains, not trucks

18. Which one of the following is not a concern expressed by suppliers? a.desire for diversification b.poor customer scheduling c.small lot sizes d.proximity e.customers' infrequent engineering changes 19. Which of the following is not a JIT influence on layout design? a.distance reduction b.increased flexibility c.reduced space and inventory d.supplier location near the JIT firm 20. Just-in-time systems make demands on layouts, including a.distance reduction b.increased flexibility c.reduced space and inventory d.cross-trained, flexible employees e.all of the above are JIT influences on layout 21. Which one of the following is not a layout tactic in a JIT environment? a.work cells for families of products b.fixed equipment c.minimizing distance d.little space for inventory e.poka-yoke devices 22. Which one of the following statements is true regarding JIT inventory? a.It exists just in case something goes wrong. b.It is the minimum inventory necessary to keep a perfect system running. c.It hides variability. d.It is minimized with large lot production. e.It increases if setup costs decrease. 23. Which of the following is not a benefit of small production lots? a.work-in-process inventory is smaller b.fewer setups c.workstations can be placed closer together d.manufacturing cycle time is shorter 24. Level schedules a.requires that schedules be met without variation b.processes many small batches rather than one large one c.is known as "jelly bean" scheduling d.is based on meeting one day's demand with that day's production e.all of the above are true regarding level scheduling 25. Which one of the following statements is true about the Kanban system? a.The quantities in the containers are usually large to reduce setup costs. b.It is associated with a push system. c.It is useful to smooth operations when numerous quality problems occur. d.The customer work station signals to the supplier work station when production is needed.

26.Kanban is associated with all of the following except a.signaling when it is time for the next batch b.reducing setup time c.reducing batch size d.increasing material handling 27.The word "kanban" means a.low inventory b.employee empowerment c.card d.continuous improvement 28.Which one of the following scenarios represents the use of a kanban to reduce inventories? a.A supervisor tells the operators to stay busy and start producing parts for next month. b.A "supplier" work center signals to the downstream workstation that a batch has been completed. c.A supervisor signals to several work centers that the production rate should be changed. d.A "customer" work center signals to the "supplier" workstation that more parts are needed. 29.Which of the following JIT principles is(are) not ordinarily applicable in restaurants? a.close relationship with food suppliers b.food preparation in large batches c.a kitchen set up to minimize wasteful movements d.lean inventories of food 30.The number of kanbans is a.one b.the ratio of the reorder point (ROP) to container size c.the same as EOQ d.one full day's production 31.Which of the following is an illustration of employee empowerment? a.UPS drivers are trained to perform several motions smoothly and efficiently. b.Unionization of the workplace brings better morale and therefore better quality. c."No one knows the job better than those who do it." d.All of the above. 32.In the quest for competitive advantage, which of the following is a JIT requirement? a.reduced number of vendors b.reduced space for inventory c.quality by suppliers d.all of the above are JIT requirements 33.Which one of the following does not exemplify JIT used for competitive advantage? a.Acme Foods decides to decrease the number of its suppliers to just a few. b.Ajax, Inc. is proud to announce that incoming goods are delivered directly to the point of use. c.Ardoyne Builders has a scheduled preventive maintenance program. d.Cheramie Trucking trains workers to specialize and become very efficient in one job. 34.Which one of the following is not a requirement of JIT systems? a.quality deliveries on time b.low setup time c.employee empowerment d.strong job specialization

35. Which one of the following is an example of JIT being used for competitive advantage? a.Jones Company has decreased the number of job classifications to just a few. b.Lafourche Metals increases the number of its suppliers to be less dependent on just a few. c.Caro Specialty Metals, Inc., has built a new, huge warehouse to store inventory. d.Acme Company tells its maintenance department to intervene only if a machine breaks down. 36. Great Lakes Barge and Baggage Company manufactures, among other things, battery-operated bilge pumps. Which of the following activities is not part of JIT? They a.communicate their schedules to suppliers b.produce in long production runs to reduce the impact of setup costs c.use a pull system to move inventory d.continuously work on reducing setup time

1.1

Information is a. b. c. Data Processed Data Manipulated input

1.2

Data by itself is not useful unless a. b. c. d. It is massive It is processed to obtain information It is collected from diverse sources It is properly stated

1.3

For taking decisions data must be

a Very accurate b c Massive Processed correctly

d Collected from diverse sources 1.4 Strategic information is needed for aDay to day operations bMeet government requirements cLong range planning dShort range planning 1.5 Strategic information is required by

a Middle managers b Line managers c Top managers d All workers 1.6 Tactical information is needed for aDay to day operations bMeet government requirements cLong range planning dShort range planning 1.7 Tactical information is required by a Middle managers b Line managers c Top managers d All workers 1.8 Operational information is needed for aDay to day operations bMeet government requirements cLong range planning dShort range planning 1.9 Operational information is required by a Middle managers b Line managers c Top managers d All workers 1.10 Statutory information is needed for aDay to day operations bMeet government requirements cLong range planning

dShort range planning 1.11 In motor car manufacturing the following type of information is strategic a Decision on introducing a new model b Scheduling production c Assessing competitor car d Computing sales tax collected 1.12 In motor car manufacturing the following type of information is tactical aDecision on introducing a new model bScheduling production cAssessing competitor car dComputing sales tax collected 1.13 In motor car manufacturing the following type of information is operational a Decision on introducing a new model b Scheduling production c Assessing competitor car d Computing sales tax collected 1.14 In motor car manufacturing the following type of information is statutory aDecision on introducing a new model bScheduling production cAssessing competitor car dComputing sales tax collected 1.15 In a hospital information system the following type of information is strategic a Opening a new childrens ward b Data on births and deaths c Preparing patients bill d Buying an expensive diagnostic system such as CAT scan 1.16 In a hospital information system the following type of information is tactical aOpening a new childrens ward

bData on births and deaths cPreparing patients bill dBuying an expensive diagnostic system such as CAT scan 1.17 In a hospital information system the following type of information is operational a Opening a new childrens ward b Data on births and deaths c Preparing patients bill d Buying an expensive diagnostic system such as CAT scan 1.18 In a hospital information system the following type of information is statutory aOpening a new childrens ward bData on births and deaths cPreparing patients bill dBuying an expensive diagnostic system such as CAT scan 1.19 A computer based information system is needed because i)The size of organization have become large and data is massive ii)Timely decisions are to be taken based on available data iii)Computers are available iv)Difficult to get clerks to process data a(ii) and (iii) b(i) and (ii) c(i) and (iv) d(iii) and (iv) 1.20 Volume of strategic information is a Condensed b Detailed c Summarized d Irrelevant 1.21 Volume of tactical information is

aCondensed bDetailed cSummarized drelevant 1.22 Volume of operational information is a Condensed b Detailed c Summarized d Irrelevant 1.23 Strategic information is aHaphazard bWell organized cUnstructured dPartly structured 1.24 Tactical information is a Haphazard b Well organized c Unstructured d Partly structured 1.25 Operational information is aHaphazard bWell organized cUnstructured dPartly structured 1.26 Match and find best pairing for a Human Resource Management System (i)Policies on giving bonus (iv)Strategic information

(ii)Absentee reduction (v)Tactical information (iii)Skills inventory (vi)Operational Information

a(i) and (v) b(i) and (iv) c(ii) and (iv) d(iii) and (v) 1.27 Match and find best pairing for a Production Management System (i) Performance appraisal of machines (iv)Strategic information to decide on replacement

(ii)Introducing new production (v)Tactical information technology (iii)Preventive maintenance schedules a(i) and (vi) b(ii) and (v) c(i) and (v) d(iii) and (iv) 1.28 Match and find best pairing for a Production Management System (i) Performance appraisal of machines (iv)Strategic information to decide on replacement (vi)Operational information for machines

(ii)Introducing new production (v)Tactical information technology (iii)Preventive maintenance schedules a (iii) and (vi) b (i) and (iv) c (ii) and (v) d None of the above 1.29 Match and find best pairing for a Materials Management System i) ii) Developing vendor performance (iv) Strategic information measures Developing vendors for critical (v) Tactical information items (vi)Operational information for machines

(iii)List of items rejected from a vendor (vi)Operational information a (i) and (v) b (ii) and (v) c (iii) and (iv)

d (ii) and (vi) 1.30 Match and find best pairing for a Materials Management System (i)Developing vendor performance (ii)Developing vendors for critical vendor (vi)Operational information a(i) and (iv) b(i) and (vi) c(ii) and (iv) d(iii) and (v) (iv)Strategic information measures (v)Tactical information items (iii)List of items rejected from a

1. of

Which of the following is true regarding forward scheduling? Forward scheduling is the scheduling a.the end items or finished products b.jobs as soon as the requirements are known c.the start items or component parts d.the final operation first beginning with the due date

2.

Which of the following best describes how short-term schedules are prepared? Short-term schedules are prepared a.directly from the aggregate plans b.directly from the capacity plans c.from inventory records for items that have been used up d.from master schedules which are derived from aggregate plans Which scheduling technique should be employed when due dates are important for a job order? a.forward scheduling b.loading c.dispatching d.backward scheduling e.master scheduling Which of the following is not an effectiveness criterion for scheduling? a.maximizing flow time b.minimizing completion time c.minimizing WIP inventory d.maximizing utilization Forward scheduling a.begins with a delivery date, then each operation is offset one at a time, in reverse order b.is well suited where the supplier is usually able to meet precise delivery dates c.tends to minimize in-process inventory d.assumes that procurement of material and operations start as soon as requirements are known

3.

4.

5.

6.

Which file contains important information regarding an item's flow through the shop? a.routing file b.work center master file c.control files d.item master file Which of these is not part of the planning files of a production planning and control system? a.a progress file b.a work center master file c.an item master file d.a routing file Which of the following files tracks work order progress? a.work center master files b.routing files c.item master files d.control files The production database containing information about each of the components that a firm produces or purchases is the a.routing file b.work center master file c.control file d.item master file

7.

8.

9.

10.The short-term scheduling activity called loading a.assigns dates to specific jobs or operations steps b.specifies the order in which jobs should be done at each center c.assigns jobs to work centers d.assigns workers to jobs 11.The assignment method is a.a method to highlight overloads in a given work center b.a computerized method of determining appropriate tasks for an operation c.a form of linear programming for optimally assigning tasks or jobs to resources d.the same thing as the Gantt schedule chart 12.A scheduling technique used to achieve optimum, one-to-one matching of tasks and resources is a.the assignment method b.Johnson's rule c.the CDS Algorithm d.the appointment method 13.Which of the following is an aid used to monitor jobs in process? a.a Gantt load chart b.the assignment method c.a Gantt schedule chart d.Johnson's Rule 14.If an assignment problem consists of 6 workers and 7 projects, a.one worker will not get a project assignment b.one worker will be assigned two projects c.each worker will contribute work toward the seventh project

d.one project will not get a worker assigned 15.Orders are processed in the sequence in which they arrive if (the)___________rule sequences the jobs. a.earliest due date b.slack time remaining c.first come, first serve d.critical ratio 16.Which of the following dispatching rules ordinarily gives the best results when the criterion is lowest time for completion of the full sequence of jobs? a.shortest processing time (SPT) b.critical ratio (CR) c.first in, first out (FIFO) d.first come, first serve (FCFS) 17.Sequencing (or dispatching) a.assigns dates to specific jobs or operations steps b.assigns jobs to work centers c.specifies the order in which jobs should be done at each center d.assigns workers to jobs 18. Five jobs (A, B, C, D, E) are waiting to be processed. Their processing times and due dates are given below. Using the shortest processing time dispatching rule, in which order should the jobs be processed? Job A B C D E Processing Time (days) 4 7 8 3 5 Job due date (days) 7 4 11 5 8

a.A, B, C, D, E b.C, E, A, D, B c.B, D, A, E, C d.D, A, E, B, C 19. Five jobs are waiting to be processed. Their processing times and due dates are given below. Using the earliest due date dispatching rule, in which order should the jobs be processed? Job A B C D E Processing Time (days) 4 2 8 3 5 Job due date (days) 7 4 11 5 8

a.C, E, A, D, B b.A, B, C, D, E c.B, D, A, E, C d.C, B, A, E, D 20.Flow time represents the time

a.an order spends waiting for processing at a work center b.an order spends being processed at a work center c.an order spends moving from one work center to another d.to complete an order, including time spent in processing and in waiting 21.Which of the following dispatching rules tends to minimize job flow time? a.FCFS: first come, first served b.SPT: shortest processing time c.EDD: earliest due date d.LPT: longest processing time 22.Average completion time for a schedule sequence at a work center is total a.processing time divided by the number of jobs b.flow time divided by total processing time c.flow time divided by the number of jobs d.processing time plus total late time divided by number of jobs 23. Five welding jobs are waiting to be processed. Their processing times and due dates are given below. Using the critical ratio dispatching rule, in which order should the jobs be processed? Job Processing Time (days) A 4 B 2 C 8 D 3 E 5 a.B, D, A, E, C b.C, D, A, B, E c.C, E, A, D, B d.E, B, A, D, C Job due date (days) 7 4 11 5 11

24.Which of the following dispatching rules allows easy updates? a.FCFS: first come, first served b.SPT: shortest processing time c.EDD: earliest due date d.CR: critical ratio 25.The priority rule which processes jobs according to the smallest ratio of due date to processing time is: a.critical ratio b.earliest due date c.first come, first serve d.longest processing time 26.Which of the following is an advantage of the FCFS dispatching rule when used in services? a.FCFS seems fair to customers b.FCFS minimizes the average number of jobs in the system c.FCFS minimizes the average lateness of all jobs d.FCFS maximizes the number of jobs completed on time 27. The most appropriate sequencing rule to use if the goal is to dynamically track the progress of jobs and establish relative priority on a common basis is a.shortest processing time b.earliest due date c.critical ratio

d.Johnson's rule 28.Use of the sequencing rule Shortest Processing Time generally results in a.minimum average lateness b.maximum utilization c.maximum effectiveness d.minimum average flow time 29. When a set of jobs must pass through two workstations whose sequence is fixed,________is the rule most commonly applied. a.Johnson's Rule b.earliest due date rule c.first come, first serve rule d.slack time remaining

30.

A recent advance in short-term scheduling that makes use of expert systems and simulation in solving dynamic scheduling problems is a.forward size: desired lotscheduling b.backward scheduling 60 annual demand: c.infinite scheduling 40,000 holding cost: $20 per unit per year 320 d. finite scheduling daily production rate: 250 # of work days per year: 31. Which of the following techniques does not contribute to increasing throughput at a bottleneck? a.schedule throughput to match capacity of the bottleneck b.increase capacity of constraint c.have cross-trained employees available to operate the constraint d.develop alternate routings 32. An appliance manufacturer assembles icemakers in large batches. The operations manager would like to significantly reduce the batch size. What would you suggest? a.use the SPT rule b.use forward scheduling c.use finite scheduling d.develop level material use schedules 33. A firm wants to develop a level material use schedule based on the following data. What should be the setup cost? a.$0.45 b.$4.50 c.$45 d.$450 34. Factory X is trying to use level use scheduling. If their first target were to cut the current lot size in half, by what proportion must setup cost change? a.Setup cost must be cut to one-fourth its current value. b.Setup cost must also be cut in half from its current value. c.Setup cost must double from its current value. d.Cannot be determined.

35.Which of the following is true regarding services scheduling? a.The Critical Ratio sequencing rule is widely used for fairness to customers. b.The emphasis is on staffing levels, not materials. c.Reservation systems are often used a means of manipulating the supply of services. d.Labor use can be intensive, and labor demand is usually stable.